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If you have a Salesforce Business Analyst Interview coming up shortly then this video is for you
Salesforce business analyst is a project-based, business-improvement role. Business analysts help guide businesses to improve business processes and efficiency in Salesforce. They elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions. Think of the Salesforce business analyst like an interpreter. They’re the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results.
Topics covered:
- What is the role of a Salesforce business analyst?
- What are some of the most important skills for a Salesforce business analyst?
- What is your experience working with data analysis tools?
- What do you mean by requirement elicitation?
Document analysis
Questionnaire/surveys
Interviews
Observations and workshops
Prototyping
Brainstorming
- What is User stories?
- Writing User Stories
- What is a RACI chart?
- What documents does a business analyst require?