Hey Joe. I can't believe I tolerated the ice situation for over a year but somebody told me I needed a whole new front panel costing a fortune. So happy I found your video. Bought the part online and followed your instructions. We have ice again! Thank you is much for posting !

Only thing I could find on the Internet that discussed and resolved this issue. Thanks for posting.

I automatically assumed I'd be replacing the whole paddle unit. Luckily, the piece of plastic that clicks the ice button (in the paddle assembly) snapped off clean and I was able to use Gorilla Super Glue to adhere it in place and it works good as new. I wanted to throw it out there for those who don't mind taking a chance and saving dough in the process. Thanks Joe for the quick How To Video.

Thanks so much for posting this video! I was afraid I was going to have to break something to get to the paddles, but did as you said and it popped right out. When I popped out the panel and the paddles, a little piece of plastic fell out. Turns out that the switch on the ice door did not fail, rather the small piece of molded plastic that activates the switch broke off of the paddle. I epoxied it back on, and its now working as designed! What I can't believe is that the manufacturer would trust an essential bit of their $3000 appliance to a cheap piece of molded plastic.

Your beautiful daughter didn't ruin anything. Family is everything.😊

Joe, your video was a lifesaver! I don't think my husband would have survived another week without free flowing ice cubes! Thank you for taking the time to post it.

Thanks Joe! We did it! Thank goodness for the internet and for people like you who take the time to post helpful videos. The teenager cameo gave us a chuckle. Put her to work as the camera operator next time!! (Said as parent of teenager daughter!) :)

Thanks Joe! Our water wasn't dispensing. Thanks to your video we were able to pull off the unit without damage to the fridge and get to the blown micro-switch that controls the water. Pulled it off, taking pics to be sure the wires are connected again correctly. Thanks to my husband who is a bit of an electronic nerd, he has micro-switches from other electronics parted down to replace it. The aluminum screws used in the original installation were heavily corroded, so we pulled a couple of matching replacement screws that won't corrode from his collection. They evidently hit the connector with a point in production that made it so you can't fix it. Off to Ace to get a new one. Let your daughter know she has an awesome dad helping us DIYers. Saves a lot of money if you can figure out how to fix it yourself! It'll be great to have the water dispenser working again!

With your help I was able to fix my fridge in less than an hour! And that included removing the ice door motor assembly and cleaning everything. Thanks!

Joe. Your video was the only info I could find on how to remove the display panel after removing that one screw! After prying the panel off, I diagnosed it was a bad paddle switch and the ice and water are now back in business after 2yrs of non use. Many many thanks.....

Thanks, Joe. 15 minutes to fix a problem that tortured our house for months. Appreciate it.

Thanks for your video. It helped out a lot. One thing I had to do was to run my utility knife along the joint between the old clear plastic part and the grey part to loosen the calcium. I also had to put a couple of picks on the rear end to lift off the little plastic "pegs" that kept the old part from sliding off. Then, I pried it from the top with a screwdriver and with gentle persuasion, it began sliding off. Took me about 30 minutes total. I didn't bother removing the power to the fridge either. I figured that the part I was removing was just a switch and a display board. Most of it should be low voltage and should not affect the motherboard's functionality. Thanks again.

Loved the real video. Reminded me of my family interactions. I'm ordering my paddle assembly. Thank you!

Thanks Joe. Your video saved me about $100. I was able to remove the panel after some hard pulling and found the plastic lever that had broken from the ice dispense button. Waiting on the super glue to dry now and I’ll be back in business!! You the man!

Thanks Joe for sharing your video...Just replaced mine and used your video to guide me through the process. I used a credit card to release the top clip, which was gentle on the finish and worked great. We have Ice again!

Thanks Joe for posting this video, saved me money by replacing it myself and telling me I didn't have to replace the display as well. Awesome.

Hey Joe! Worked great for me! Little tough to pull it out of door, but like another viewer stated, I too felt I was going to break something. I applied steady pressure and increased it as opposed to yanking on it - worked well. I was glad to see the small previously broken plastic lever from the ice paddle fall to the floor - for now I know that nobody had swallowed it! I used a dab of plumbers grease on the five tabs during reassembly. That way the next homeowner won't struggle as much during the initial removal process! Thanks again.

Thank you. I was sweating yanking the paddle out. But again we gave ICE. God bless!

Really appreciate this video. After 3 months of complaining in the house and "just buy a new fridge," the ice is dispensed from the door again.

Hi Ashley. Your dad is doing a great job. Very informative.

Thanks so much for this video. I had the exact same thing happen to my ice paddle. Now, I just need to research the part so I can order it. I am in the process of pulling the panel off and I am afraid of breaking it because it does not come off easy. Ashley cracked me up in the middle of the video. The hardest part was getting the paddle assembly out of the panel unit. I had to use a rubber mallet and beat it off, it was on tight. Everything works like new now though. Thanks again.

Thanks bundles for posting this video. The users manual has no instructions for removing that clear plastic part so it can be cleaned. Now we can have a clean water and ice dispenser!!

Got it done with the help of this video. I found it extremely hard to separate the part and was afraid that I would break something pounding on it but it did come loose and the rest was a breeze. Thank you for posting this.

Thanks for the video! Saved me $350 + repair man cost. I followed your instructions and it worked! Part cost $100. Tip for us girls: to take the paddles out was a nightmare, but I used a flat head screwdriver and a mallet and there are actually some slots for the screwdriver to fit in and I gave it a good few hits with the mallet on the screwdriver and I was able to get it out! And another tip, be careful as when it slides out, the part for the crushed ice comes apart too and there are little springs in there. I had to do it twice as the first time I assembled the crushed and cube buttons weren't working. So I took it apart again and made sure the springs were back in place and now everything works again! Hooray! Thanks Joe!

Thank you Joe. Your video gave me the confidence to do this. (Listeners, watch all the way thru, then run video pausing as needed). I appreciated your cautions, and the closeups of the procedure. Nothing was left out. One listener cut the tabs, which, YES, the assembly could be removed, however that destroyed an additional secure measure the mfr created.

Thank you!!! Anyone trying this, note: it takes some strength, so it took me some time-I’m a small framed woman-pay attention to the tabs that hold it in place. You may need an assist . This is not an easy slide in. My fridge is 9 years old, so over time it can get worse to try to disassemble. I suggest taking a picture of your wires before disconnecting. I engaged the child lock as suggested in the video too, just in case the water would have come out. Thank you again for posting-it is great to be able to fix something yourself!

Thanks Joe! Saved me a bit of troubleshooting to figure out the problem and some fumbling around on the replacement process!

Thanks for this video, I have bee putting this off for almost 2 years. I tried once before but did not know about the tabs. Saved me some $$.

Thanks Joe! I was scrathing my head on how to fix my refridgerator. I watched this video and was able to fix mine in less than 30 min. Excellent video!

Thanks for making the video saved me probably $400-$500 who knows what they would've charged to replace this . My paddle plastic piece also broke off the ice maker side . I bought whole unit Incase something else fails since mine is about 15 years old . Removing the paddle was very hard I used a metal putty knife . I slid it under the front and hit it with a hammer until it slid off . If you want to save yourself a headache buy the whole part new $200 . The paddle is about $80 plus tax delivery and is not worth saving $80 . A contact may go bad or light or the screen then you have to buy the whole unit anyway .

Thanks so much for this video. My son and I replaced the assembly in about 20 minutes. (haven't had ice for 5 months!) Hardest part was sliding the old component off the display panel once we had removed the dispenser from the door of the refrigerator. We used screwdrivers as wedges and a hammer, then resorted to force- not sure if that is what the comment below if referring too, (about using dimes for wedges) but unfortunately we failed to read that until after we were finished. There is a small hammer type piece that presses a button when the ice paddle is pushed, and that "hammer" is what broke on ours- we saw it fly out and into our drink one day when dispensing the final glass of ice. So it is more then a bit aggravating Samsung, when after spending $72 for the new part, we see that the small mechanism that broke originally is still being made out of cheap plastic! Thanks for your help Joe- glad to have ice again.

Joe.. you are the man!!! thanks so much.. I just got off the phone with Samsung, they were going to charge approx 200.00 for the parts plus repair. after looking at your video i got it fixed..however all i needed to do was glue back a little plastic piece that broke off which pressed on the button that lets the ice down the chute!. Same issue that Eric Vega had.

Thank you for this. I had crusty coffee & tea residue in between the plastic parts, and this video helped me get it all cleaned out.

Thanks for the video Joe! Super helpful! You have a great on screen personality! For the part pulling out, it does require quite a bit of strength but it does come out in the end. Be sure to just kind of pull. My wife was really happy with the video because this saved us $300 for on simple part that we simply glued back on. Thanks again! Pleas make more- you could have a following from this!

Great video! Was able to replace broken paddle assembly in 15 minutes thanks to you!

Thanks for the post Joe! Ours just broke today 😰. Great job on video! 👍🏼 Beats having a repair man come out and charge and arm and a leg! Thank you!! 🙌🏼

Worked for Samsung RFG28MEPN today, you saved our fridge dude! Thank you so much!

Just replaced the paddles on my fridge, thanks for uploading the video, ice is back in the house! 👍

Great video & easy to follow. Love your daughter- she has her priorities set- snacks & her schedule over helping hundreds 🤣🤣

thanks Joe! Just did this. Very helpful to have a video showing the parts won't break when you apply force on them to get them apart. Mine was dirty up there and I had a broken wire on the water dispenser switch. New part installed and ice and water work great again!

Thanks Joe! Just saved me lot of $$. I was able to order the part and do the install. Water and ice both working. First time we've dispensed ice in 3 years!! Had some trouble sliding the part out of the panel due to corrosion. Found another video that talked about this issue. Some stubborn nipples on the ends of the plastic that needed to be pried out a bit. Couldn't have done it without you. Thank you! (typical teenage behavior by your daughter. Instead of an apology and getting out of the way, she stayed and talked back instead. 🙂You handled it well!)

You've made our household very happy. We've been picking ice out of the bin for 2 months. Sounds silly, but the inconvenience is real ! Orders the part, followed your video and it's all fixed !! For $70. Thank you !

Great video. I had appliance repairmen at my house yesterday, they could not figure out how to get this piece out. I will now fix this myself. Thanks for sharing.

Thanks Joe! This is exactly what I was looking for. Really appreciate it!

Thanks Joe! Saved me some time and money doing this following your video.

Thanks Joe. This is the only good information on replacing the dispenser levers that I found. Couldn't have done it without you. The only thing I can add is that I wasn't sure if it was the paddle levers, the auger motor, control panel or electrical wiring that wasn't working. But now I now that on a working set of levers, you can hear the small switch click as you push either the ice or water lever in. If you can't hear the click, it is likely that the switch is broken and that you have to replace these ice/water dispenser levers. Turning on the ice/water child lock first makes it easier to hear this clicking noise.

Just wanted to let you know I saw your video and was able to successfully replace the paddles on my fridge! Thanks for taking the time to put the video out there!

Thanks for posting Joe, I pushed a thin bladed knife to release the unit from the fridge I had a little trouble pulling the pieces apart once I got it out, but as you suggested with the use of a mallet it came apart. Thank you it was very helpful and saved me a bunch of money had I used a repairman.

Thanks for the tutorial. I removed the paddle front and cleaned the automatic ice door. There was bunch of black mold from not cleaning a while.

Thank you so much for the info I just changed mine out and saved a bundle. My kids appreciate it!

Thank-you for posting this! Had the exact same problem and was able to fix a lot quicker and cheaper than waiting for service!

Thanks! This was so helpful, ordered the part and can't wait to get this replaced.

Had the same problem. Ordered the replacement part, watched this video and good to go. Thanks again for posting!

Thanks got this job later today, good to have the knowledge b4 and not while the Cust watches lol...tks from 26 yr Appliance repair man. 👍🏻

Great video thanks for posting! This is the exact problem I'm having with my Samsung fridge and thanks to you I have some confidence in tackling the repair myself. I can hardly wait to get the new parts ordered and installed. Side note... maybe it's just me but you sound exactly like Woody Harrelson!

You are the man! Thanks for the video. I refused to pay the repairman to come out and replace mine (they wanted $100 just for showing up + the cost of the part + labor). So I ordered the part and would have faced hades from my wife if I hadn't been able to get mine repaired. So you saved a marriage, Joe! :)

Thanks! Finally got my ice maker fixed. One thing that helped me was pinching the plastic holder so I could get the nipples out to separate the metal from the paddle assembly. I also sanded the calcium corrosion off the metal to make it easier for the new part to slide in.

Before we ordered the unit, we thought that we should pull the front panel off first. It was a bit of challenge but we did it in roughly 5 minutes without damaging the stainless surface. This task can be done easier if the person yanking the unit were big and strong. All the thanks to you for posting this awesome video that showed how easy to replace the dispenser. Save us some money and boost our confidence to try fixing our appliances in the future!

I replaced mine today... your video saved the day, thanks!

This video was a great help in my repair. Thanks for taking the time to make and upload it.

Thanks for the great vid! Exactly what I needed to get into my GE Profile. Kids broke the dispenser lever ages ago and I finally decided to fix it. Couldn’t figure out for the life of me how to get the LCD panel off.

Thanks for the video. It was hard getting everything apart with all the built up. But it's done and working. Tell your daughter you did the video to help us that like to fix things on our own! Thanks Again....

Thanks Joe, i had to reset the little sensor to pick between ice, water, etc. Your video helped me out a lot, even though Ashley ruined it. Thanks a lot Ashley.

Thank you brother for taking the time to make this video. It was a great savings. Appliance guy wanted 430.00 to do the repair. Got the part on Amazon for 85 bucks. put it in about 10 minutes ago and we have ice again. Once more, thanks for taking the time!

Great instructions! Got this done in about 45 mins.

Thank you for doing the video. This video really helped me to replace my ice paddle. I used a putting plastic knife to get de panel out.

Happy I found this. We have the same frig and all said and done as long as we've had it..this is the first thing to go..so happy about that

Hi Joe... thanks for the video... I found the part at J & J International. Removing the paddles was tough. I ended up using a knife to slide up from the bottom from to pop the two lower catches. And I popped the top catch as well. Then it came up but the bottom latch broke (a little Crazy Glue fixed it). Taking the paddles out again was difficult. I noticed you cut away while you removed them. There's two little dimples at the end that have to be popped out. Once I did that it came out... It's working again thanks to your video.

Used this video (and one other that referenced this video) to save my icemaker! Not easy to get the new part from the existing metal pieces, but tips on breaking the tabs on the old part made the difference. Thanks!

Great video. I just replaced the same part on my Samsung and with the help of your video it went pretty smoothly! Thank you!!

Great video. I ordered my part last week just installed and now we have ice again!

Great job. This was just what I needed to repair mine. Thanks

Thanks for posting the video. I never would have just pulled on the part to get it off if not for you showing how to do it.

Perfect!! Exactly what I needed to fix my fridge.

Thank you! It was hard getting the unit out of the fridge and even harder to slide the clear aplastic paddles out. Took two of us (my wife and I) to punch it out with a mallet since it would not slide out due to calcification. For some reason the water paddle now serves ice and the water paddle is the ice. I reconnected the wires correctly since one is 4 pin and the other is 5 pin so you can't swap them even if you tied.

This was helpful. !! Thanks !!! I missed it how you unplugged the connector when your daughter interrupted but figured it out :D

This is a great video! Thank you. However, we could not get our panel to come out (even with two of us pulling on it). The lower right corner moved a fraction of an inch, but the rest was totally immobile. We were afraid of breaking it, so we gave up. Will wait until our son-in-law is here, so he can try. Unexpected benefit: the floor under the fridge is now spotless!

Thank you soooo much! Just what i was looking for...thank you Ashley for adding a bit of realism. My daughter would have said the same thing. Good on you though for not editing.

Thanks, Joe! Super helpful video!! Fixed our problem.

Mine just broke. Found this video. Thanks Joe! Ashley should have held the camera for you. Takes skill to hold camera in one hand and fix the fridge with other.

I fixed the paddle with $0.95 part from Ace Hardware (Hillman thumbscrew 582-D (12) - 10-24 x 3/4") that I filed down the thumbhead to match what was needed, drilled a hole for it right where the arm was broken off. The tricky part is choosing the angle to drill just right. I missed it a little. Someone can do it just a little better next time. Also be sure to put painters tape on everything you want to not scratch so your wife will not remind you about the scratch for the rest of your life. Joe, Great video on how to take it apart. My wife saw it and wanted to put painters tape on EVERYTHING and I am sure this prevented scratches when I took the screw out and then put a very thin knife in the right hand side where the tabs are and then we got it out. The ice lever arm was missing having been broken off. Sears wanted me to spend $45 for the 9-4 sub=sassembly to replace it with perhaps a better design or the same. Maybe they think most of us can't take things apart that were assembled by humans in a plant. We can!. Perhaps I could do better and fix it in just a few hours from start to finish. If I failed to find a clever way to fix the broken arm then I will order the whole thing like Joe did and be done. I took the broken paddle minus the arm and a photo of the missing part from another video and to ACE hardware and asked the ACE man what he could sell me that would allow me to attach something that would do the job the arm was supposed to. I was shown some 10-24 bolts that had thumb heads on them and purchased several lengths for just a few dollars. He said I could grind off what I did not want from the head to make the right shape to match what was there. I used a file to do this. First one has to carefully take the paddle assembly apart with out breaking more things. I took the ice paddle off, taking photos of how the springs were located in the little holes. I then took the metal front and rubber insert off the back of the paddle to keep them from being scratched. I took the paddle and taped it all up with painter's tape and then went in workshop. I put the paddle on the bench and drilled a hole where the arm was that was just a little smaller than the bolt I purchased. I then screwed the bolt in the hole and it self threaded and then I put the sub assembly back together to see how close it would fit. I had to turn the screw in and out to make sure it was at just the right place. I marked what metal needed to be filed off and then took the bolt back out and filed away what I did not want. I put it all together and it almost worked perfectly the first time. There was too much gap in the distance from the arm to the switch point. There needs to be NO gap so the ice will be triggered to come out first before the water switch is triggered. I realize now it would be better to error on the side of pushing on the switch too far too soon since you can then file off some of the metal of the replacement bolt to get it just right. I added a tie wrap to take up the space I chose to put it back together to see how it all worked. The dispenser works but the switch is staying on since the tie wrap is sticking in the little pocket above the switch. I need another way to take away the gap. Now that I have figured out how to fix the samsung broken lever arm with < $2 of parts from ace someone can improve on this and get the angle of the counter drill hole just right and do it a little better. I works but I need to take it out and trim some plastic another day. We are wanting to watch the game that is on. The Hillman thumbscrew 582-D (12) - 10-24 x 3/4" is what I'd recommend. Buy two and you can relax when filing the first one. Right now it is a little sticky. I took photos of the job along the way but must admit I could not work and take as good of video's as Joe did. I enjoyed seeing Ashly ask if we could leave just like my kids would. If someone wants to try this please do let me know and I'll send them some photos. HBFLOTEMERSCH@gmail.com I didn't feel like editing a video to post but took photos of the important parts in case I needed them for someone later.

THANK YOU!!! You saved me money and a ton of headaches!

Joe, thank you for this outstanding video!

Thanks Joe, my ice flap was getting stuck when you pushed the tab for ice. Ordered the new part and with your video had it swapped out in about 30 mins.

Thanks Joe, you explain this procedure perfectly

Thx Joe, I would have had a bear of a time doing this without your video. Thx for sharing! it only took me 15 minutes BTW) you can get the replacement part on Amazon for $85

Hi Joe. I really appreciated your video. I saved a lot of money.

Thanks for the video. Saved us a bunch of money but I'd like to point out when removing the paddle from the mother board we had to use a tiny screwdriver to detach the little tabs at the end before sliding out. Wish I could be more specific but hopefully someone will figure it out. The mallet didn't help. It was loosening those tabs then slides right out.

Joe thank you for posting this...never thought when I went searching that the first video would be from someone I used to work with when we were Spartans. Halfway across the country and half a life time ago.

Thanks Joe. This was very helpful!

Thank you so much! I was able to order the piece on ebay and fix it. THANK YOU!!!!

This tutorial was a huge help! Thank you!

Thanks for the video Joe. Not sure I would have been able to figure that out on my own. Took about 15 minutes to change out. The only issue I had was getting the old part to slide out It has a small bump on the end of each side that keeps it from sliding out. Had to take a screwdriver and pry it up on the end before it would slide out. Everybody is so happy to have ice again!!

Thanks Joe! Only tip would be maybe including a comment in your description telling how to clear the error codes that came up after I turned the fridge back on. It didn't take long to Google it myself but it would be awesome to have that tidbit right here too.

This was great, thanks Joe! Pulling off the control panel wasn't as hard as I thought but I was expecting a fight. I would never have had the nerve to pull that hard if I didn't watch this video though.

Thanks man! Probably saved me a bunch of money! Come on over for some icy drinks sometime!

You just made me a hero! Thanks man.

Thanks ! This is exactly what I needed and was able to fix this following this video.

Thanks Joe...very helpful! Cracked me up when your daughter popped into the video :-)

Joe you were absolutely right, it was HARD to pull off. No way i would have pulled that hard unless i watched you do it first. Rather than pay for and wait for a whole replacement part, i followed another fellow's lead and bent a small sturdy piece of wire to replace the broken "plastic switch actuator thingy". I drilled a tiny hole in the "stump" where the thingy broke off and used epoxy to secure my new wire piece in it's place. I will post some pictures if i can figure out how. Cheers