Very professional demonstration and explanation. I looked like a superhero after following these instructions. Thanks!!!

Thanks - this was by far the most helpful video I found online! My family thanks you for a working fridge!

I see that these post are from a long time ago, but came across searching for answers on our Samsung French Door unit that was not cooling lately. So watched your video and it was very helpful. While our unit is 6 yrs old, its surprising that this just started. Anyway, found drain was clogged, the fan wiring to the wall connector seem rusted and came off quite quickly, so this needed to be re-soldered and added silicone to the inside cap to protect. One thing I did find, and not sure anyone else noted this, but the bottom screw that holds the middle support bracket is quite long, and I think it penetrated the drain line as the screw had rust, and rust was around the screw hold in wall. Notice during defrosting that water would occasionally come out the hole. So I sealed it with a little silicone, found a shorter screw and put back. So far the temp is running at 39 degrees. But will monitor for a few days before putting food back. But thanks for sharing your insight to this samsung problem..

This video just saved me hundreds. We had a repair guy come out 6 months ago and he defrosted it and replaced the panel but not the heating element. Shocker- it iced up again. You came to the rescue! I ordered the part online and fixed it myself. Good to go. Thanks again!

Thank you for this great video.I'm experiencing ice build up on my Samsung RF261BEAESP, which stopped cooling.I'm going to look you guys up after the holiday

Thanks for taking the time to post this. Very helpful!

Thank you sooooo much! It is fixed, you made it look so easy. I ordered the part and fixed it myself. You are the best! Thanks again.

Thank you very much for your video. you saved me a lot of time and aggregation, and money. excellent videos and very professional.

Thank you so much for posting this video, I have that exact fridge. Although my issue was different, I still needed to get that back cover off to expose the coils. I'm glad you also included instruction on removing the double drawer top, it was getting the best of me. Thanks again!

Awesome video, thanks! Just cleared my drain of ice.

Some believe the sensor shouldn’t mount directly above the heat that rises from the right side. They move the sensor to the left, clamping it instead around the adjacent copper tube. Also, thawing the edges of the plastic cover before trying to disengage it from the back wall may help prevent it breaking during the effort. Also, replacing the heater drain probe with a new, long tongue style can help keep the drain port from freezing up. Otherwise, thank you for a well-done video with steps that are easily viewed and understood, unlike some others that are not thought out well in advance and are clumsily presented.

This guy is a true professional refrigerator repair man

Thanks for the informative vid. Much appreciated, couldn't do one as good! Will share.

Thanks for showing me how to repair my fridge!

Excellent video, thanks. I was defrosting every few months and tried a new solution. About 6 months ago, after it froze again I bumped up the recommended temp setting to 40 and 0, instead of 38 and -2. I put a towel in the front of the front of the bottom (frozen) drawer and the towel began getting wet, to the point that I had to replace it every day. After about 2 weeks of this the bottom drawer became unstuck. I took it out and was able to pull out a thick sheet of ice that covered most of the bottom of the ref. I dried everything out and it's now 6 months later and everything appears to me working fine running the higher temps. I have a towel under the drawer and it has remained dry. It might just be a quick temp fix someone so inclined. Thanks again for the detailed explanation.

Great video!

This video is an enormous help. I'm not all that familiar with the general design of a refrigerator. When the water goes down the drain shown in the video, where does it go? I ask because my Samsung has a great deal of ice build-up, so as it melts, do I need to worry about something flooding someplace?

Hi. Thanks for the video. Our Samsung RF263 French door has the same problem. Trying to figure out how to get that panel off. We didn't know about that 4th screw!

Great video. thx.

Excellent videos

Finally found a permanent fix. After having a repairman twice come out and defrost the back panel I tried it myself and accidentally removed some of the Styrofoam shroud encasing the fan. That removal of Styrofoam seems to have permanently resolved the problem. We also make sure the panel vents are not blocked off by food in both sections and leave space around it to allow it to shed heat. Other than removing the shelves and 4 screws it is an easy fix.

Educational video tks.

thank you for the video ..... I noticed you all don't have model RB215ACWP on the parts website. consider also wrapping a copper wire between the heater and the coil's tubing

My refrigerator started doing the same thing. It started freezing up in shorter time frame intervals too. Cleaning out the drain tubes on the back of the fridge stopped the whole problem. The energy saving tiny drain covers get clogged up if you have hard water. I actually cut the openings a little wider and I’ve had no more issues with it freezing up.

Just replaced my heating element, Thanks for video.

This video is great thank you for the info , I had the same issue with my fridge and I replace the heating element but it’s still freezing up , do you think it’s the fan probably not working properly ? My fridge is the Samsung RF18HFENBSR

Excellent video

I will *avoid ALL Samsung* products for the foreseeable future because of this pile of junk I bought unless they come to me and buy it back, move it out and replace with another brand...not about to happen.

This video is super helpful. My samsung fridge is not cooling and there are ice in the back panel. (freezer working fine) How do I know which part I would need to replace?

Great video, easy repair, what was the exact part number of the heating assembly(tube). The part number you listed is for the whole radiated system

Great Video! Do you have another video for this model Samsung (RF266AASH) if the freezer isn't keeping things frozen?

Great video do you have the link where to buy the parts from?

The heater cable you installed is plug and play but besides being new, is it any better (different) than the one you replaced? ALL Samsung Fridges have this issue so they obviously need a bigger/better heater coil.

You should test each part with specs from a service manual. My problem was only the defrost sensor ($7 part from Sears). The manual shows auto diagnostic tests and will tell you the ohm reading for a defrost sensor at room temperature. It is not the same for each refrigerator. Test the heating element for continuity. Test the bimetal thermostat for continuity at temps shown in the manual (e.g. mine opens at 140 degrees). Main circuit board is probably OK if your readout looks normal.

PLEASE READ!!! Had to do this every 6 months until I read that if you spray "Pam" on the coils it will prevent ice buildup. So I tried it and haven't had a problem since. 5 years and still no ice build up!

Thank you I need to try this my fridge also makes a loud popping and cracking day and night . Do you have an idea what that might be it sounds like crushing ice and turning ice . I do not have the water hooked up and never has been and the ice mode is off . I see on the web many people have this prob. As well. Most of the dealers / stores in our area have stopped selling samsung refrigerators it's to bad that they can't make a good one bc they sure are nice looking peaces of junk. I will be buying parts from you guys . Our fridge has had problems since it was new and 2 yrs later still has problems .

Glad to have this fixed thanks to your guidance - but now how to get that bottom/crisper shelf to go back in. It looks like the pegs near the back of the shelf dig into that shelf rail. Whats the trick between 10:02 and 10:06 to get that shelf back in place?

Great video. Did you replace the sensor and thermostat? is that the DA47-00244Q part number? thanks so much!

Thanks for your expertise but having to do this is totally unexceptable to me. I will never buy another Samsung product again.

Good video. On my fridge (RF266AEPN) which seems like the same model you are working on, right above the thermistor clip on the upper right, there appears to a 'tootsie roll' of some putty or something. On my fridge, that 'tootsie roll' melted over the thermistor clip. I'm wondering if there is an explanation for that?

Hi, do you have a link to the heating part in the video with the two clip on regulators? Thanks

Thank you for your videos. My 266 does not ice up. The fan works. The power cool seems to work - temp gets down to 30 but quickly goes back up to 46-48. Will not go below 46 on regular cool. Was wondering what it could be.

Hi Matt, I called for the part, but the person who assisted me couldn't find my Samsung RF263AEPN model number in the system. I don't know if this is the same evaporator defrost system model number that I need.

I have put mine on Forced Defrost and let it sit for 20 minutes beeping and then removed the back panel and the heater coil was not hot at all. Would you suggest the thermostat part, the fuse part, or the heater coil itself if that is the case? I have to defrost the ice every 3 weeks in mine as it never melts off.

great video guys. How do I know if it is the defrost unit. Mine is just like the one in the video. Its not get cool, Freezer is fine, Cleaned all the vents and coils. Just not sure what to check next. Any help.

Hi, I have RFG298HDRS and need to replace the water filter housing, can you please let me know if you have a video for the same.

How did you know that the heating element was bad without testing it? Or the temperature sensor? Usually, the problem is just a plugged drain and there is a new, larger OEM replacement part that clamps around the heating element to prevent the drain from freezing.

Great video. I have that exact unit in the video, and my question is what is the part# for that replacement kit you put in? I can only find individual parts, not that whole assembly.

Mine came with the house we bought November 18 and the right cooler vent keep icing up which is causing the ten to go up in the 50’s. I hate this fridge

chris, in the 2 or more years since they put the wire in it has happened only once but I think the kids left the freezer open when it happened. it was a constant problem and was either overflowing or would freeze under the crispers with water flowing out under the ice and over edge to freezer door. Crappy design for an expensive fridge. after they fixed it I no longer have water outside from the door panel. I still get ice and so I have not bothered to do anything about it or complain

Fantastic video could not of been better in the quality and ease of following what to do. Could this be what is causing water in the bottom of our fridge section in our Samsung Freezer on the bottom unit. Water will also form in the crisper drawers. The water under the drawers will freeze and make the drawers hard to open. Thanks again

How do you know if that needs to be replaced last week we replaced the little metal part that is on the bottom of heater but it is still freezing up so I am guessing it would be this??? I would love to know what you would think

Is the newer heating element/part an improved one or is it the same (and will eventually fail as well)?

hey, great video..My issue is that the water filter on my model is BETWEEN the crispers.. CAN'T access the screws. How do I get the filter system out?? do I need to get to the back to disconnect?? ANY Video would help, i'm a visual guy... thanks...

Great video, My problem is that the freeze is cooling properly but refrigerator is not, had massive ice build up and fan noise from top fan, unplugged refrigerator let set for 24 hours, freezer reached temperature but refrigerator has not, you do not feel no air flow from the top of refrigerator, chiller compartment is getting cooler than frigerator, could top fan be bad?

You can buy a longer alloy tab that reaches from the defroster down into the drain hole that keeps the hole from freezing shut. I used a thick copper wire not knowing about the tab. I also used Mcquires ceramic spray on wax to keep the ice from sticking.

did that also fix ice scraping with the fan motor in that section ?

I have the same refrigerator and this ice buildup keeps happening. I see this part you replace here is discontinued. Does that it's not fixable?

Great video thank you!!! But I have a question. A few days ago the fan was making a terrible noise and I found ice near the top. I unplugged for a few hours but apparently not long enough. Since then the noise had stopped but I noticed the fridge section was not cooling. Fridge was at 50 and the freezer was at 0. Found this video, took the panel off, and low and behold the ice on top of the coils, around the fan, and on the bottom plugging up the drain. So I am thinking its the defroster. But you told a poster ice building up near the fan is usually air and humidity from bad seal. Your video shows ice near the top by the fan section but you replaced the defroster. Is there a way to test the defroster?

I have a Samsung refrigerator model RF263AERS .The cool select pantry has half on inch of ice in it and has ice underneath it. The temperature adjustor doesn't seem to work.

Hello, I have a Samsung refrigerator model RF28HMEDBSR and the fridge cools but the freezer does not, do you know how I can fix it?

Great vid, my issue is I not sure if the heater is bad, I bought it for a pretty good price but after t ran for a couple of months it did freeze up and stop cooling. Can I test the heater to find out if it is bad?

I'm not so sure how "trusty" these Samsung refrigerators are. Mine freezes up every year or so an needs defrosting. Samsung has brought us back to the days of my childhood in the 50's when my mother had to defrost her refrigerator from time to time.

I have a similar Samsung. The display says it's cold, but it's not. It makes a rapid banging clattering sound like fan blades hitting a chunk of ice, then after a few days, the fan stops altogether. I pulled the cover off the evaporator and noticed that the ice was only built up where the copper tubing goes into the wall, not all through the evaporator where the fins are. The ice accumulation is also near the fan on my model, thus the noise. I fixed it by wrapping those tubes with foam insulation and duct tape, finishing it off with gap filler. Now, all the tubing without fins is insulated. Let's see if it works.

How to get in touch with you. I have a burnt out plastic housing where you plug the heater. Can you tell me how to replace that socket and where to buy that part.

Thanks for the help. But would this happen again

Firstly thanks for your video it was really helpful, actually more helpful than the person we paid to come and fix our refrigerator (and didn't). We took the back panel off as per the instructions in the video and found that the wiring on the right hand side seems to have some kind of putty attached to it. I don't see this in the video, appreciate any ideas.

Ironically, I got a samsung fridge ad before the video started.

Hey awesome video, but I have a question. I have the same fridge and it seems to be cooling fine, no issues there, but I recently noticed a loud fan related noise. Upon further inspection I found there to be ice build up in the top section where the fan is. Is this a precursor to my heating unit going or can I just clear the ice and be ok? I had the fridge set to factory setting, not overly cool and anything like that. Any info would be great because the noise is quite annoying, thanks!

If it was so trusty, I wouldn;t be trying to fix it!!

What is the black material wrapped around the very skinny pipe on our right side at the top of the evaporator? Mine has melted and dripped down over the white plastic that runs toward the bottom of that pipe

Is the ice build-up a sign of failed "heating element?? A refrigerator repairman told me to just defrost it and put it all back together if the fan works. If yes, and I need the heating element only as in the posted video - what is the ordering number for the heating element only?

We have the RF267AEPN. We've had it since 2010 or 2011. About 2 1/2 years into owning this refrigerator we had the problem with the water and ice under the pantry tray. I went online to find a solution and one of the things that we were told to check is the metal clip that hangs close to the defrost drain tube. We found that the clip is to short. It didn't even come close to the drain hole. My husband made a new one and it has worked fine until 2 weeks ago. (June 2016) We just took it apart again and he has put in another clip. I'm hoping this will work however it looks like it may be an every 2 years event. Questions for you..... if it does it again should we change the sensor that you changed in this video? This is so frustrating but I am thankful I found this video. We are DIY people but I don't want this to be an ongoing problem. The money we have all paid for these refrigerators and the design is so poor it will only last a couple of years before there is a problem and another problem. We live so far out that there is NO technician that wants to travel out here. We maintain our refrigerator with new filters when it says to change the filter and we keep it very clean. We pull it out often to make sure it stays clean of dirt and dust. We're doing our part to make sure this refrigerator last. If you have any other ideas suggestion, please post it. Thanks you

Our Fridge and Freezer seem to be cooling fine but we started to notice large amounts of water under the Vegetable trays just and noticed the holes down the right side of the Duel cooling full of ice chunks. I have taken everything apart and am letting it all thaw with the doors open. The drain seemed totally clear when I poured hot water down it. Just like in your video there is a chunk of ice above the heater by the screw hole. The Vent hole further down that I assume leads to the Freezer had some black mildew. We have also had lots of problem with our seal getting mildew on them but decided against replacements when we looked at the cost unless we are sure that is the problem. I want to be sure we are replacing the correct part. Can you give any specifics on how to test to see if the problem is the Heater, sensor or something else? Does it seem strange that there is mildew around the pipe to the freezer? We live in Florida so Humidity and mildew is always something we chase, plus with 3 kids they have left the door ajar more than once. I have not had any fan noises that people have mentioned.

Hi! I"ve got a client that has a samsung RS21DANS , bugs got into the control display and can´t find the way to dismantle it , to clean it up and maket it work properly again , If you can help me on that I´ll appresiate it ! thanks.

How do you know if the problem is the Heater-Metal SHEATH;120V or the defrost thermostat? I have a Model rf263beaebc that works wonderful until the fan starts clicking and the temperature in the fridge stops cooling. I've left it off and open for 16 hours and it worked again list a charm for about three weeks and I was right back with the same issue. Samsung acts like my problem is isolated but with the number of videos out here and posts on blogs, I don't think I'm alone. I don't know if there is a simple answer to my question or it's a gamble as to what the issue is.

Hi, I have a Samsung refrigerator model # RS267TDTRS/XAA and it keeps having ice build up on the regular fridge side and not cooling at all. This had happened many times! I just took it a part a week ago and ice completely encased the fan so much that it couldn't move and the coils were covered with ice. I wanted to order the same parts you're reparing in this video. I ordered these two parts from you folks: the SAM DA61-06031A - FIXER-HEATER SUB;HAEMIL1 and the SAM DA32-00029Q - SENSOR TEMP;DTN-C502G6X. Did I order the correct parts? Please let me know because it that's not it I want to call back and place the correct order. Thank you!

Is there a test you can do to see if this is the problem Part? Ohm meter or something? Mine is freezing up... Thank you? If there is, I will purchase from your site.

Great Video! It helped me dissect the fridge..However, I bought a new defrost sensor thinking that was it and still not working. After all ice melted and dried, still reading 60+ degrees...WTF do I do now? Sounds like fans are working...I'm no expert at this, just taking people's advice..Anybody know what else it could be? Samsung RF263AEWP..

You might have a third screw behind the freeze out square. If it’s frozen up you might not see it. Best to wait until it’s entirely thawed. I messed up my styrofoam rushing.

I have a Samsung french door type fridge, model # RF4267HAWP. Drain pan below freezer compartment filled with 1/2 inch of ice monthly = On hands and knees chipping it out. Finally bought small part that was supposed to fix it BUT as I was tossing out expired foods and remainder was BELOW VENT OPENINGS, ice accumulation below freezer drawer STOPPED. Now dry.. An easy solution - perhaps info can help another! Judy

Ok but how do you diagnose that the heater is not working. I got same problem but I checked for power at the fan and did not get any voltage so if the fan does not turn also the evaporator will freeze. How do I check if the board I'd bad ? I checked power goes in but I could not see going out I'm old and even with glasses could not see the letter on the board .

I bought a beautiful new Samsung refrigerator (with right-side pass through door) a few years ago. The fridge ran great for about two years and then started freezing up on me. I eventually replaced the defroster heater/sensor combo and thought my fridge troubles were behind me. I was wrong! The fridge ran fine for about six months before it crapped out again! Needless to say, I WILL NEVER buy another Samsung product again!

I have a similar model ( RF265AB ) - I had recent fried the mainboard because the ice maker had broken & the wires on that shorted. In any case, when the repair guy was out diagnosing that (I replaced mainboard myself, but didn't identify problem ), he mentioned that there was a simple repair to stop the RF265AB from frosting over -- you basically "lower the heater" a small amount. It wasn't clear to me how to do this given that the components are zip-tied and given cable lengths. Right now, I just turn the fridge OFF every 1-2 months, let it defrost and suck out the water (or use towel), but I would like to find a longer term fix. Any ideas?

I have had problems with my Samsung RS267lash Fridge over freezing and causing inside middle vent hole and fan to eventually freeze to point of no airflow , then fan grinding eventually to a halt from being frozen. When I force the fridge into defrost mode, it does not seem to melt the ice either. *Theoretically, if I force it into Defrost mode, the heating elements should come on and should be able to test 110V Correct? Don’t think it’s a bad Defrost heating element , last time I checked this it showed 96 ohmsDefrost sensor (yellow) was +- 2K at Room temperature. Thermal fuse (Red black /w white foam) = 0 ohms Not sure what to do now.

Hi . Just wondering how much the heater cost? And where to get that part?

I have a RS253BAWW Samsung that keeps freezing up what part should I order?

you would expect samsung to be good right? Shit breaks on my every month with the fan freezing up. Seems to be a known problem worldwide with these fridges

i have a samsung model number RF4287HARS 4 door french door 28 cu. ft. fridge, freezer started going above 32, and the fridge going above 44, but the strange thing is the display panel is showing 0 for the freezer and 36 for the fridge, the settings are at -2 for the freezer and 36 for the fridge, i have unplugged it for 30 minutes and it resets and shows the actual temp correctly but then it starts showing wrong temps again and will not freeze or cool correctly, when i set it for power freeze it starts to come down but then goes whacky again. please help.

Thanks for this awesome video!! My question is can all this be avoided just by defrosting the refrigerator? #neverbuyingasamsungagain

I've found out that this part, DA96-00516B Evaporator and Defrost, is no longer available. I searched two diff. appliance stores online. But this part # includes the entire assembly, not just the heater part, which the video shows being replaced. Has anybody found just the heater part? Thx.

yes use the whirlpool part # 819043 which is also approved by samsung.

Is there a way to unclog the refrig drain pipe from behind the refrig?

Hello I have a Frigidaire and has no circuitboard I replace the defrost timer and defrost sensor yet it’s still ice builds up on the course when I manually turn on the defrost defrost the ice what do I do now

I want to ask a question,of the sensor there is a black rubber thing,what is that? my refrigerator stopped working andd ive followed this video and opened it uo as mine too was freezing at the back there and saw that that black rubber is melted all over and into my sensor. could this be the problem? and should I remove the black stufff off the sensor,should it work?

Seriously? Can't imagine ever getting through this successfully!!!

Well damn it looks like I'm not the only one thats having this problem . I opened the panel and use a blow dryer to melt the ice off it helps for a few weeks. I dont know if I want to replace this whole thing . It's only 7 years old smh

I need of your help..!!!! My refrigerator had a bunch of ice build up in it and this would happen every so often.. I just broke the ice up and kept going about my day, now it has stop working all together and the digital numbers on the front started flashing.. I then looked up somethings and did those things, flushed it with hot water and cleaned the coils at the bottom of the refrigerator... it worked for about 15 min then it cut off again, in the 15 min period I could feel the refrigerator getting warm like it use to and you could hear both fans moving, and it didn't make the loud fan sound that it did have when all the ice was building up on it..Could you tell me something else I could or maybe you know what's wrong with it..?Samsung refrigerator- RB195ACPN .... that's the model number

Hi, I have 2 years old Samsung RF217ACWP/XAA, since November every time when I bake in the oven (they stay next to) or maybe I put something warm inside (never hot) refrigerator start cooling more then temp shows then stop cooling at all. Temperature shows -2 for freezer and 34 for refrigerator. I took off the back wall and everything behind was covered with ice, I used a hair dryer to defrost and then I reset it and shows real temperatures and start cooling and then temp. reach correct level. I did this 3 times in two months. What parts I should buy ?

Finally, fix 5YO Samsung RFG237aars freezer (at the bottom) is not cooling and keeping 30 degrees in the freezer section. No problem in the refrig section. I have to remove the panel and to defrost it for almost every 3 weeks. Run diagnose it shows fan motor error to replace the motor. Remove the back panel to clean the secret place that seems to block the air flow, in addition, clean the drain pipe and vacuum the water in the pan. Now, the freezer temp is the same as the display -4 degree for a few weeks. I hope I can post the video to save your bills...