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The drawer in our Samsung washer that is used to dispense detergent and softener should be removed regularly to clean and dry it. The problem is that the directions in the washer's manual are incorrect, and you could break the drawer by following the manual's directions. We went back to the store to check to see what we were doing wrong and the appliance department had the same instructions we had -- and they couldn't remove the drawer either.
I figured out how to replace it and made a video to show how to do it. It's not hard, just not intuitive. This short video will show you how.
For more about me and what I do, please visit www.bobkovacs.com.