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Drivers-for-hire say their passengers are being lured away at the Seattle cruise ship terminal by independent contractors who offer discount rides but lack the proper insurance or credentials.
Cruise ships tie up six days a week during the summer season and as people try to reach their hotels or even the airport, the competition for customers can turn cut-throat. Lovish Kalia works for Uber Black SUV and Black Lane, and said his business is routinely undercut by what he terms as “hustlers.”
When passengers get off the cruise ship, they will start walking with their luggage down Terminal 91 to where their pre-scheduled ride-share driver will pick them up. These drivers will be waiting at the cell phone lot and it will take them a few minutes to get into place once they get the call that their client is ready to go, Kalia said.
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For more on the lead story: komonews.com/news/local/drivers-complain-about-being-undercut-for-passengers-at-seattles-cruise-ship-terminal-summer-uber-lyft-port-terminal-airport-summer-season-insurance-customers-hustler-cut-throat-deals-waterfront-port-uber-lyft-rideshare-taxi-hire-discount-rides-tourism
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