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This Video covers
2:29 Developer Instance of Servicenow
5:10 What is Servicenow? In detail
7:00 What is a ticketing tool?
8:53 Overview of Servicenow
10:13 What is IT Service Management?
11:15 What is SaaS?
14:51 Why Servicenow is gaining popularity?
23:45 What is Saas?
25:16 History of Servicenow
28:07 What is ITIL?
31:37 Benefits of ITIL
35:06 Features of Servicenow
36:37 Architecture of Servicenow
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