Thank you, we pride ourselves on building a valuable solution. Thank you for the support

@@shopsabre I work as a service technician for CNC routers / machining centres( mainly door and kitchen unit manufacturers ) so I understand a little 🤣 Here in Europe we’re beginning to understand that the initial higher cost of a non-Asian import outweighs the savings when it comes to after sales service . Glad to see an American engineering company creating solutions for their clients .

Thank you!

Thank you

Thank you, we appreciate your support

yes, the control has the ability to do diameter compensation but many people make the change using the CAM features in the software with these type of tools.

This is our FAV3 collection unit which is called the "2 Stage" dust collection. We still offer the Dust Dock for those needing the best possible dust collection but the dust dock is not compatible with the FAV3. That said, if you do not want to wait for a dust docking solution, without the FAV3 you still can purchase this skirt.

We appreciate your business, much like vehicles there will always be innovation but the time saved and money made over the past year hopefully was lucrative.

First, we are sorry for the issue, we never like to hear of an issue. Secondly, there is always better ways to voice your concern more directly with intent to resolve an issue and get you what is necessary as it is always our hope to work together on a reasonable resolution so we can provide actual support from our support department (It's Free when you buy from us). Never the less, it would appear you want the attention to this so we will reply here although, our support team is ready to help and more appropriate to do so -If you wish to give them a call they will work through whatever the issue is actually here. Now to defend our QC, we inspect our machines in ever stage, we have checklists with signatures and in fact we take photos of every machine for QC so we will pull the photos before it left to confirm any issues and if they slipped past anyone for continued improvement. That said, Surface rust can happen given the climate changes that machines go through during delivery. While we do try to coat the rails before departure they are metal rails so while these rare instances can occur it usually is just as simple to remove them without caused damage. Additionally, it's a bit extreme to say "MAJOR QC issues" , it's obviously not extremely common as our reputation clearly shows our willingness to help & our customer satisfaction over the course of two and half decades is there to prove this. We are sorry you had an issue here, this is not something you see commented normally, and again we have a willingness to always support our client who reach out and work with us. If there were in fact major QC issues, we feel that our reputation would be much less but as mentioned, we will investigate what happened here. In the meantime, since we do not know who you are from your KZfaq page, we encourage you to give us a call - our support management team is standing by awaiting your call.