This particular scenario highlights a client loyalty application that allows customers to engage in an immersive showroom experience (powered by proximity to iBeacons), connecting real time with an agent dashboard and ultimately receive push notifications based on qualifying for special offers.
Applications Demonstrated
Customer - Loyalty app that highlights account details, service history, concierge functionality
Agent - Clienteling app showing engagement history, assets of customer and allowing special offers to be pushed to the customer
Video Wall - App for video display wall in showroom - dynamic video / audio based on engagement with beacons and actions taken in the Loyalty app (e.g. "Play Video")
Technology Used
Customer Loyalty App - Ionic + Cordova + libraries for iBeacons + Web Sockets
Kiosk (display wall) - Bootsrtap + Web Sockets
Agent App - Bootsrtap + Web Sockets
Middlware - Node.js application running on Heroku, Web Sockets to connect and manage above client apps, nForce library to wrapper REST calls into Salesforce