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This Salesforce Training Video will help us in quotation generation and to improve customer communication. Generating proposals can be a drag on sales team productivity. Editing word documents, requesting approvals and even desk calculators get involved! With the quotes feature in Salesforce, Salespeople can quickly and efficiently generate a PDF and either download or email directly to a contact in Salesforce.
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Quote Templates:
After completing this lesson you will be able to explain:
1. How to create a quote record
2. How to create a quote template
3. How to generate a quote PDF
4. How to email a quote PDF
5. Modifying existing quote templates
Service Cloud
Customer service can be a tough department to work in. Customers constant calls, emails, chats, texts and posts can cause even the best customer service teams to fall apart. With the service cloud, companies can get control over the issues, start managing their time better and get meaningful reports from Salesforce. Metrics such as average number of cases pper day, case by issue, time to resolution on a per customer service representative basis – there are the foundation on which the service cloud is built.
After watching this lesson you will be able to learn
1. Creating a case, case assignments rules, and case eTutorialsalation rules
2. Enabling and creating solutions
3. Creating a web-to-case form
4. Creating an email-to-case address
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➡️ About Post Graduate Program In Full Stack Web Development
This program will give you the foundation for building full-stack web apps using the Java programming language. You'll begin with the basics of JavaScript, and then venture into some of the more advanced concepts like Angular, Spring Boot, Hibernate, JSPs, and MVC. Now is the perfect time to get started on your career as a full-stack web developer!
✅ Key Features
- Caltech CTME Post Graduate Certificate
- Enrolment in Simplilearn’s JobAssist
- Receive up to 25 CEUs from Caltech CTME
- Simplilearn's JobAssist helps you get noticed by top hiring companies
- Attend Masterclasses from Caltech CTME instructors
- Live virtual classes led by industry experts, hands-on projects and integrated labs
- Online Convocation by Caltech CTME Program Director
- 20 lesson-end and 5 phase-end projects
- Capstone Project in 4 domains
- Caltech CTME Circle Membership
- Build your own portfolio on GitHub
✅ Skills Covered
- Agile
- JAVA
- Hibernate and JPA
- Spring Core 50
- DevOps
- HTML5 and CSS3
- AWS
- JavaScript ES6
- Servlets
- SOAP and REST
- JSP
Learn More: www.simplilearn.com/pgp-full-...
🔥🔥 Interested in Attending Live Classes? Call Us: IN - 18002127688 / US - +18445327688