Sony WH-1000XM3 Bluetooth Headphones Charging Port Repair/Replacement DIY Walkthrough/Tutorial

Рет қаралды 23,976

Күн бұрын

A walkthrough showing how to troubleshoot various battery issues (charging light blinking, battery not charging, charge not lasting as long as usual...) and how to replace the charging port if needed.
Please comment below with any questions or feedback! I have lots of replacement parts for these headphones on my eBay store. Please use the following link if you need some parts :) www.ebay.com/itm/194819910342
In the worst case scenario that your headphones are damaged beyond repair (R.I.P.) I'd highly recommend upgrading to the WH-1000XM4 model. The price different between the XM4 and XM3s is much smaller than I'd expect and usually Amazon is running some sort of fantastic deal :)
Check out the listing here: amzn.to/3ikSlLv
Also, I'm including links to the soldering station and precision screwdriver set I used in this repair that I've had for YEARS and use to fix everything. Check them out on Amazon here:
Soldering Station: amzn.to/3i18eWX
Precision Screwdriver Set: amzn.to/3q0BlOI
Thanks and best wishes!

Пікірлер: 79

@brettstonier9127 3 жыл бұрын

Very good video and my repair seems successful so far as a result. Thanks! My one criticism is you skipped over a couple of parts after describing them (e.g.the removal of the old charging port at 2:00, the feed through of the new cable at 3:56) which would have been helpful to actually see.

@HaniJIsmail Жыл бұрын

I damaged my ribbon connector pins in the process, Just to let everyone know its a 14pin for the charging port! Mines fixed now :) great video Thank you so much for the video Jon, excellent explanation. Now my 5 year old headphones are still going strong!!!

@engandrenavarro Жыл бұрын

Thanks man, good stuff. I had replaced the batteries one week ago, but the phone was still dead, so I decided to replace the charging port (although red LED light was always on when charging) and now it works like a charm. Thanks for saving me some cash, great job : )

@chrismeetsguitar 2 жыл бұрын

Bought a 'broken' pair from eBay and used the working charging port from that to fix my water damaged set! Thank you :)

@96sssnake 3 жыл бұрын

Thanks for your vid. I had an issue where touch pad was unresponsive and bluetooth would not connect. I was out in a light rain with the headphones so figured some moisture may have entered the charging port or aux input port. No signs of moisture upon opening the headphones up though. I started out be re-seating the charging port ribbon cable and that worked. We'll see for how long, but at least I know the issue is isolated to that connection. BTW, these headphones are constructed wonderfully and even though they are not splash/waterproof, they have rubber seals and electronics are suspended from chassis. I now won't freak out so much if they get a little wet.

@fubar1764 3 жыл бұрын

Thank you for this video! Not a brick anymore!

@HiveKrZ 2 жыл бұрын

I just completed this and it went fairly well. It's worth noting that on mine the ribbon cable was secured to the slot with a dollop of adhesive. I picked this out with a pair of tweezers to free the cable but some adhesive had flowed into the slot, making it nearly impossible to get the new cable through. I managed to clear out the slot with a metal pick and a spudger. If you're having trouble getting the new cable through, shine a light in the slot and make sure it's clear of adhesive.

@Dale_Robbins Жыл бұрын

I had the same issue with the adhesive residue in the slot when trying to reinsert the ribbon. I was able to use a fairly firm but thin card stock (index card) cut to the size of the slot to clear the residue.

@StrengthScholar0 Жыл бұрын

Thanks man this instantly fixed my charging issue. I guess it got jostled out of place when I accidentally dropped it on a run.

@mo0omo 3 жыл бұрын

Thanks for the video, mate. Any chance you'll be getting it back in stock soon?

@Karmah01 3 ай бұрын

Very helpful! I have the Sony Noise Cancelling Headphones WH CH700n that are older than the hills and just recently (about 6 months ago) my headphones have to be in a certain position before they charge. Seems to be a short somewhere. I tried a different USB cable, but the same thing happens. I'm not new to electronics, but the thought of opening them up does make me a little nervous. I love these headphones and I can't afford to replace them right now if something should go wrong. So this weekend it looks like I will see what's going on with them. Hopefully it will be an easy fix. 🤞

@ragugovindaraju7809 2 жыл бұрын

Great video… Where do you buy the cable n the circuit board

@BlindFk 4 жыл бұрын

Just what I needed! My headphones can't charge anymore due to water damage (a few drops of rain was trapped inside the sponge for a long time) but battery was working fine. Sony wouldn't repair it under warranty which kinda sucks since I've only had them for a year. No visible damage apart from rusted screws so will try this when parts are available.

@jontriestofixthings3718 4 жыл бұрын

best of luck with your repair! Hopefully it will fix your issue

@fullhd1080 2 жыл бұрын

@@jontriestofixthings3718 hi Jon, watched this video as my Sony 1000 xm3’s started to stop charging. I opened it up and removed battery cable from unit and waited for a while and reinstalled it. It’s now charging again so I’m not sure what the issue was and not totally convinced it won’t happen again. Do you have the charging port replacement in stock? Or do you have a part number I could try and locate? Thanks for the video man I appreciate it.

@bfctz632 3 жыл бұрын

Ripped the tape off just like you did and ripped my cables out, nice

@FrankDoylezw 3 жыл бұрын

I have a separate issue with the 3.5mm headphone port - the surround is cracked and the port seems to be getting pushed into the cups. Any chance you have a video for that and/or the parts to replace the surround, please?

@sambradshaw7640 3 жыл бұрын

Have you got a new link for the charging port mate ?

@zeroam5485 2 жыл бұрын

This video with WD-40, problem solved. Thank you!

@DarkSmurf11 3 жыл бұрын

If I just need the cable that is attached to the charging board, where would I get that? I have searched eBay, but there are dozens of types.

@DailyGameReview 2 жыл бұрын

Hi Thanks for video, would you be able to update the ebay link to buy the charging port. It seems that is not working anymore. Also would you be able to confirm if this is the same charging port for XM1002?

@WiFish 3 жыл бұрын

I have this kind of issue where the left earcup started make a weird ASMR crawling bug sound when the ANC is turned on. Any ideas why and how to fix it?

@alicanakkas3845 3 жыл бұрын

Any advice on squeaking/creaking plastic sounds

@ramdanehaouchine5933 3 жыл бұрын

Thanks

@AKonthenet Жыл бұрын

Hi Jon, I need the charging port and cable for Sony WH-100XM3. Would you have it by any chance for me to buy?

@NakonechnyiOleksandr 2 жыл бұрын

why did you insert the loop on the other side as to how you pulled it out?

@davidmatthews2101 3 жыл бұрын

Where can get ribbon from for the charging port or link please

@kdtechniquesofficial6153 3 жыл бұрын

My one has a problem with the charging circuit board think because the battery and functions are all working properly. It's not charging anymore.. and the flex is also working. Is there any way that I can repair it myself?

@RajMorris 2 жыл бұрын

Do you have any idea where I can get replacement parts?

@edredmc-csgoandmore973 3 жыл бұрын

My xm3 started to creak do i need to do something about it or worry about it?

@demialrelevo9308 2 жыл бұрын

How do you fix the ambient button, they’re pushed inward and got stuck pressed in?

@OoStyleZoO 3 жыл бұрын

The link to the replacement part is dead. Any chance you still have the spare part?

@casseydy 3 жыл бұрын

Hi, my son accidentally used the plug to charge my headset on the input, then i heard a burning smell. After that it didnt work, i tried replacing the battery, to no luck. It doesnt have warranty, what can you advise?

@ludovicobonfiglio7563 3 жыл бұрын

In the left of my headphone (Sony wh1000xm3) the sound is metallic when there are bass. How I can do ?

@emi.grigore Жыл бұрын

Hi! Great video, thanks alot. Unfortunately my main cable got a problem. I managed to open it up and i saw that one small cable is broken and i can t solder it. Is there any way to replace the main cable?

@HaniJIsmail Жыл бұрын

What main cable are you talking about? what does it connect to? are you talking about the cable that connects the charging port to the main board?

@emi.grigore Жыл бұрын

@@HaniJIsmail , the cable that connects the right earcup to the left one. one small wire inside that cable is broken and i can t solder it so my right earcup sound doesn t work, but all the functions and sensors and microphones work just fine

@abood735 3 жыл бұрын

After i update to last version the microphone not working I do everything but nothing Can u help me ?!

@rickycalleja-delgado9838 2 жыл бұрын

Can you make a video on how to replace the left and right speaker for these headphones

@jontriestofixthings3718 2 жыл бұрын

Sure! I'll try to get that done in the next couple days.

@TommyGunOZ 3 жыл бұрын

links for charging port or cable?

@uptheygo 2 жыл бұрын

Where can you buy the charging port?

@hindra1996 Жыл бұрын

Hi man, my XM3 broke down after 3 years of usage, the device can't be charged anymore I tried to bring it to Sevice center and they said that the "charging controller" (I don't know what that is, is it the charging port board?) is damaged, but there's no more sparepart provided by Sony official, is there any possible way for me toget the replacement part?

@livingindia9198 4 жыл бұрын

Can u please put a video on replacement of main board for these headphones and can u repair mine ??

@jontriestofixthings3718 4 жыл бұрын

That repair is very complex and I probably will not be putting up a video for that, since the success rate is pretty low.

@SAILSANDPLUMES 2 жыл бұрын

Hello, do you have the entire PCB, Battery and everything inside the headphones besides the drivers?

@jontriestofixthings3718 2 жыл бұрын

Sorry, but I don't sell that part :( Best wishes!

@charlescockburn6269 3 жыл бұрын

Could you tell me if you get any more

@captenmurica8843 4 жыл бұрын

My headphones show a red light when charging but never actually charge. Should I do this or replace the battery

@jontriestofixthings3718 4 жыл бұрын

That means like you probably need to replace the battery. If the charging indicator light did not turn on at all, then the issue is probably with the port.

@radosawjuszczyk638 4 жыл бұрын

Hey, great video, now I feel like replacing it myself, but where can I order the charging port ?

@jontriestofixthings3718 4 жыл бұрын

Really sorry but I'm currently out of stock. Hopefully if you hunt around eBay a bit you'll find another seller! Best wishes

@bfctz632 3 жыл бұрын

Very subpar at best

@crgeek09 2 жыл бұрын

@@jontriestofixthings3718 Do you have left speaker only for the wh1000xm4?

@hermestrismegistus2962 3 жыл бұрын

Anyone know where I can find one of those cable parts that he pulled off the charger port. Mine is fried and needs replacing.

@chetan7kk 3 жыл бұрын

Yeah the link no longer works

@sanjayfocus6342 3 жыл бұрын

I wanted all the wiring coonections

@cheesycracker1784 3 жыл бұрын

Hey is there a fix for my WH1000XM3's? Its the issue where they charge, charging light turns on and the headphones work with aux but the buttons on the left side dont work so i cant turn it on, i tried a fix where you simply open up the left side and nudge all the wires but they dont work, and the button reset, none have worked. The headphones arent fried since aux works, but they dont power on.

@markelollo70 3 жыл бұрын

Same here, have you found out anything?

@cheesycracker1784 3 жыл бұрын

@@markelollo70 Nope, i sold them as broken, but im pretty sure it was maybe a battery replacement that wouldve worked.

@BenWeeks 4 жыл бұрын

mine seems to vibrate on the left side. not sure why. it comes and goes. any idea how to fix?

@jontriestofixthings3718 4 жыл бұрын

hey there. I have had that issue once before and what fixed it for me was just disconnecting and then reconnecting the outer panel on that side. Hopefully that will fix it for you too!

@ilja2833 3 жыл бұрын

there is IC marked as 047a 9u39 anyone knows what this IC exactly?

@BelowAverageBeing 2 жыл бұрын

can i remove the screws without the tool specific tool set

@jontriestofixthings3718 2 жыл бұрын

oh sure use any screwdriver that is about the same size :)

@kevinhenry7940 3 жыл бұрын

Hey great video, but the red light comes on for like 10 seconds then it comes off and it wouldn't charge what could be the problem? thanks for your response.

@camshaft42 3 жыл бұрын

I have the same problem, did you find a fix kevin ?

@kevinhenry7940 3 жыл бұрын

@@camshaft42 inside the left ear, a wire was shorting. I didn’t fix it fully. But when I opened it and move the wire it would come on but it wouldn’t work for long. The wire may need to be soldered properly.

@lennyknots866 6 ай бұрын

You didn't show the removal of the port. Camera cut away. I need to try and repair my brothers as the port melted when he charged it

@Bmxmusikian 2 жыл бұрын

Where to find the charge port replacement?

@NakonechnyiOleksandr 2 жыл бұрын

eBay

@adfadfadfadfasdf5149 Жыл бұрын

How can I buy new parts of the headphones charge port?

@chapmanmccollum6291 Жыл бұрын

I found a charger port on Amazon. They’re on eBay too, if in stock. Just search for Sony wh-10000xm3 charging port replacement.

@rickypodgorny3204 3 жыл бұрын

Mine just stopped charging. No one in my city will fix it and Sony sent me to United radio. With shipping it’s close to $100 to get it fixed.

@kopibin9532 3 жыл бұрын

We can collectively launch a class action against Sony, so they do a recall this product. This is ridiculous that we need to pay and repair for a defect product. Never had this problem with Bose

@adrianaguilera6990 2 жыл бұрын

friend add subtitles in spanish please greetings from chile

@chapmanmccollum6291 Жыл бұрын

Could u tell me exactly what flex cable I need to get for replacing it. I’ve replaced my port but it’s not work’n. Pretty sure the cable is shot. Just don’t know anything about this stuff. Looks to be 14 pin. Is that right? Any info u can give me would be great and maybe where I should get one. Thanks man.