The Theater Quad has two antenna, and offers channel scanning and channel hopping specifically to make sure it is extremely stable. The channel hopping will switch channels if the one it's using gets too crowded and you should not notice anything as that happens.

We love that you love this😁

Thanks for the comment.

Noted!

If their connectivity is anything like their predecessors, the HT-A9, you can place them directly in the trash can now.

@@johnduggan1421 Well, well! Good news! The Theater Quad has channel scanning and channel hopping. It is designed to minimize any drop outs. So, no trash can needed!

@@DerekFromSony Have you come up with a solution for the HT-A9’s horrible dropout issues? Or can those stay in the trash still?

@@johnduggan1421 Ouch.. but, I get it. I will reach out to the team. If I have anything I can actually share, I'll get back to you. No promises that there will be, but I can guarantee I will pass on your thoughts on the A9.

Your all players to your tv... Audio from tv to sony speaker.

Let's round it into 10 for future proofing as well

Connect it to the HDMI (eARC/ARC) port on the TV, and you should be set. I have the Sony HT-A9, with the Apple TV connected directly to it, and the PC/other devices connected to the TV; everything works flawlessly.

@@ramandeepromanaThis won’t work with TCL. eARC doesn’t support Surround sound on TCL TVs

​@@DrxGmbH eARC should supply a surround sound signal to pass through, but I can't speak about competitors, nor do I know the details of your situation. The Theater Quad is compatible with TVs other than Sony and should still sound amazing! The processing is in the Theater Quad, but yes, the better the signal, the more it has to work with.

This is my biggest holdup too. I’ll be upgrading from Sony’s HT-A9 setup, which is also only compatible with the same two proprietary subs. I have the better of the two, but it falls far short of the quality you’d expect from such an expensive system. Hoping they announce a new top tier compatible sub sometime this year.

That's a fair request. I can't guarantee what will happen, but I will pass that on. Of course, the advantage of using our own is understanding how it works so we can create a balance of the cutoff. Third party subs can wrinkle that a bit. Clearly you have some knowledge on it, but many don't and may not use cutoff properly which could ruin the experience.

I will pass this on to the smart folks that make these amazing products. We will see!

@@DerekFromSony Thank You Derek for responding. I am super happy with HT A9 and it is amazing. I am sure Bravia Theater Quad will also be great for someone purchasing new. The EQ control option is the only part we all as consumers are so direly wishing. It would make these products perfect.

I'll pass that on!

The Theater Quad has channel scanning and channel hopping. It is designed to minimize any drop-outs. You should not have any issues!

Another HDMI input or 2 would be great

I asked that same question the other day on the Sony After Hours Support show and was told it was because Sony believes that they have already dialed in the optimal sound performance for these devices and providing an EQ would only allow them to deviate from that point of optimality. The problem there (and what that line of thinking entirely overlooks) is that some customers have hearing damage due to working in an industrial or military setting for many years and they literally NEED to be able to boost certain frequencies to be able to get closer to the point of optimality for THEIR (damaged/age deteriorated) hearing and ears. This is effectively an "accessibility" issue. Unless those customers can make those EQ-type adjustments to certain specific frequencies to try and compensate for their partial hearing loss, a product without EQ settings is of little or no actual use to them. This is what Sony has failed to take into account here with their decision to leave out an EQ. Hopefully they will re-consider this in the future and add that feature in on ALL of their sound bars and surround systems going forward.

Just get an hdmi 2.1 switcher for $20 and you can get as many hdmi ports as you want

@@shivamarya5225 I tried that, It doesn't work well and you have to reset the HDMI hand shake all the time. I tried 3 different switchers

@@johnhender I have it on 2 TVs and it works perfectly, may be your tv processor was slow or unstable

@@shivamarya5225 my TV cost $6500, it is the box

@@shivamarya5225 Sonys are alway slow with the HDMI handshake I have a AZ5000ES, ZA 3100ES,and a 810ES same thing always takes about 2-3 seconds I was just onstalling a Yamaha Aventage last week - Instantly

Yes it is. I really like the new updates to it.

No

It is currently only compatible with the Sony SA-SW3 and SA-SW5.

There are a quite a few changes, so here's a start. First, the design is very different and I find that many people like the less intrusive size a nice upgrade. Second, there is an additional driver in each for more richer, more detailed sound. Third, a second antenna, channel scanning, and channel hopping for greater stability.

@@DerekFromSonyI already have an HT-A700 with rs5 rears and sw5 sub. Will I just be able to plug the theater bar 9 in replacement and everything will work? Do I need to do some type of reset so the surrounds and sub can connect to the new bar 9 instead of the current ht-a7000?

@@epap1375 I haven't had a chance to go through the setup for the Theater Bar 9, but here's what I'd expect. You will likely need to press the LINK button on the back of the RS5's and SW5 during the initial setup of the Bar 9 when it asks if you'll be connecting additional subs/ rears. Shouldn't take long to pair and you're good to go! If you remember this comment, let me know how it goes or if you have a question!

@@DerekFromSony Okay will do once I get the bar 9 in ! I guess I’ll do a full factory reset before trying to plug the bar 9 in so the surrounds and sub “forget” the connection to the HT-A7000

@@DerekFromSony Will Voice Zoom 3 work on a theater bar 9 plugged into an A95K or does is need to be one of the new 2024 TV’s?

Indeed it does! SBC and AAC as well.

@@DerekFromSony perfect thank you

Looks like they overhauled the wireless connectivity system, decreased the footprint (the A9s are absolute beasts), and added some tech compatibility.

@@johnduggan1421 There's also an additional driver in each unit, too! But, yeah, you pretty much got it!

@@johnduggan1421 I have the A9s I don't have an issue with the size - with the Sub they work great - if I am going to spring for the upgrade I would really like it to be worthwhile My biggest want was at least 2 HDMI ports - now I guess I will just wrap them with Black speaker grill cloth and call it a day

@@johnhenderCool.

Are you referring to casting audio? You can cast to most TVs (definitely ours) and then have the audio pass throught to the amazing Theater Quad!

@@DerekFromSony appreciate the mention of this work-around, but I (and many I'm sure) love to have audio without anything on a screen. Especially since this requires a Sony TV (which I have) but not everyone does. This would also increase power consumption.

Thank you for your question. I owned your TV model also. 1st. That TV model like you said doesn't support Atmos. If you are using another source(PS5) using an app that supports atmos and the PS5 does support Atmos then yes the Bravia Theater Quad will decode atmos if the PS5 is passed thru the BTQ before the TV so will hear that format thru the BTQ as long as a source content is compatible. 2nd. You do not need HDMI 2.1 nor eARC to pass atmos. eARC does have a wider bandwidth but it is not necessary. 3rd. The Bravia Theater Quad is not going to change the fact your TV model doesn't support atmos . Both devices at the ends of the hdmi cable need to be compatible to that format for it to accept the format or others. 4. Your tv model doesn't support acoustic center sync but using the phantom center feature with DSEE ultimate the BTQ will compensate to give you the experience of having a center channel. Acoustic center sync is a great feature and with our new Bravia TV lineup and models from previous years. Hope that answers your questions. Take care.

@@Chris_from_Sony First off thank you very much Chris for replying to my question with such detail I really appreciate you taking your time to do that. I just wanted to clarify with you if I may the differences between your point 1 answer and your point 3 answer . In point one I believe you said that yes I will hear dolby atmos as long as my ps5 is plugged directly into the box in the input and the output was going to my TV .... but in point three I am a little confused with your answer becuase you seem to say that both ends meaning the input to the box and the output going into my non atmos cable tv need to both be atmos compataible in order for the speakers to output dolby atmost. In simple terms if My ps5 is has dolby atmos but my sony 75 inch 900e model does not support dolby atmos will the Quad speakers output dolby atmos or not? Thanks again for your time Chris! Sincerely, Michael

@@InspirationalLiving No problem at all, it's what we are here for. Yes, running your PS5 thru the control box (HDMI in) of the quad will send any compatible audio track, (in this case Atmos) to the quad speakers from your compatible source and content (in this case your PS5) So, I would use the phantom center feature to take care of that for the tv, that is a feature on the Bravia Theater Quad. You will not use your tv speakers at all running any Sony Theater system when using HDMI. The tv will notice you have a theater system attached and will shut down the tv speakers when that system is powered on. (If your tv were compatible with Acoustic Center Sync then you would be able to use your tv speakers with the Bravia Theater Quad.) When the Bravia theater quad is not powered, your tv speakers will enable again and any soundtrack outside of Atmos that your tv is compatible with your tv speakers will send and you can use at your discretion. Does that make sense? Sorry for the long read.

I believe they do. These are all AC powered wireless speakers. I don't believe any of them can be run on battery at all. But that would make for a nice addition for a future version of them, for sure.

@@michaelbeckerman7532 Thank you.

Batteries may not be powerful to drive the speakers. It requires to charge constantly. It is better they have power cords!

And woud not be sustainable since eventually the batteries degrade

@@williamwatitwa3534 Plus can you imagine having to constantly charge them all. That would be so so annoying

That's awesome that you had the chance to hear it early! I agree, it's so different that some will be too concerned to even consider it. I hope many will get a chance to hear it in stores.

@@DerekFromSony not these I heard the previous model, its the same thing. And this quad is already in stores in fukushima

Great Question. One of the main features of the Bravia Theater Quad is the 360 Spatial Mapping & sound field optimization during setup. These unique features (no matter how you place your Quad speakers in your room) will calibrate the sound based on the speakers positions in the room, acoustics of your room and your listening position. Just keep in mind if you move any of the speakers around (to a different location) after calibration or add the SA-WS3 or SA-WS5 subwoofer after calibration (which do not come with the kit) you need to run this process again. I am looking forward to getting my own Bravia Theater Quad one day, I have been super impressed so far and I have demoed it in not-so-great environments like a warehouse recently for a few days during an offsite training. So, I can only imagine how it will sound in my home setup. Can't wait.

@Chris_from_Sony Thanks for your reply. All this is something that I know, of course. However, based on other reviews, I also know there is at least some difference between the quality of the sound envelopment between when the speakers are placed ideally around you, and when they are not. Certainly the fact that the rear speakers are going to face each other rather than the front speakers (as designed and intended) must at least to some extent be detrimental to the sound bubble. So I was hoping that someone has actually tested this and could share their real-life experience, before I invest my hard-earned money into this system - which definitely isn't cheap, especially since the sub is not included.

@@MrBritishComedy Of course having the speakers in a traditional setup scheme I'm sure will be ideal but it's not required (when you are using 360 spatial mapping for setup). I have tested this system in different environments and the speakers somewhat of an angle towards the listening audience, but not completely facing each other on the rears. I even was in a store last night where it is setup in a not-so-great (in fact horrible) store environment in an open area and I still got an experience I was pleased with. Having said that I have not tested them in the manner you have described. I will see if someone on our team has. Stay tuned....

Yes and great question.

Thank you for your question. This is a stand-alone product and does not need a receiver. If you have a receiver and you want to incorporate this product into one of your HDMI ports on your receiver to use the receiver as a component switch box (because you are using the HDMI port out of your receiver to your tv for all your components) you can to that. Just keep in mind your receiver needs to pass all the compatible audio that the Bravia Theater Quad is compatible with, or you will not get the best experience. Please check all compatible audio formats before using an external receiver. Great question.

@@Chris_from_Sony thank you. Very helpful.

This color can be more easily hidden in most rooms' aesthetic, but I respect that not everyone wants that. I'll pass on your feedback!

Thank you for your comment on color assortment. Black tends to clash with most decor' paint choices in living spaces but we will take your request back to the team, I'm sure this will be discussed in the future.

@@DerekFromSony Thank you again for your feedback.

Interesting question, my friend! It does have a remote, which wasn't shown in this video. Also, the HT-A9 did not include a subwoofer. The Theater Quad, like the HT-A9 have optional subwoofers, the SA-SW3 and SA-SW5. I would add that the Theater Quad has an additional driver in each unit, so it does have a fuller sound. That and many other upgrades!

16 drivers vs 12 (they're improved and more powerful), 2 RF antennas vs 1---the A9's struggled with audio dropouts unless the box didn't have anything blocking it's line of sight to the speakers. The new speakers are slimmer and easier to mount and look better

@@Cz007_ Can it connect multiple subs? That would make it awesome.

Just incremental upgrade . Not worth upgrading at this moment. Loving my HT A9. No drop out issues faced till now.

@@AsmrtechsamIf the first step up from TV’s internal speakers this would be a huge upgrade, but yeah, allowing the control module to connect to separate centres - whether Sony or 3rd party, as well as the option for at least one more sub would be a well appreciated bonus.

@@Cz007_ Maybe but will the driver eliminate the need for a sub - HT-A9 was ok when I added the sub the system woke up

Hi @Mallu_Geek, Greetings, and thank you for your comment. On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/ Regards, Gerson.

@@SonySupportUSA ❤👍🏼

2 lakhs

@@oblivion_007

@@oblivion_007yes, hta9 launched with 2 lakh price tag. More or less should be same for this one as well

All four of the speaker units require AC power.

Yes, the four speaker units as well as the control box will need to be plugged into power.

The phantom channel works perfectly if you set up the speakers properly; otherwise, it's fine. But if you align all the speakers at specific distances and heights, you get a dead-center channel without using the TV speakers

Well yeah, they don't know what kind of speakers there will be on other TVs or where they'll be located

Even if I had the best Sony TV ever made I wouldn’t ruin the sound by enabling the TV to act as a center channel. TV speakers are garbage even on high end TVs.

You mean projector...and yes, these systems are compatible. Your projector should be ARC or eARC compatible, though. Alternatively, you need some kind of Atmos-compatible receiver to connect to the system, and the image will get passed through via HDMI to the projector.

Can you elaborate on your comment? Are you asking the expandability of the models you mentioned above to incorporate the Theater Quad speakers as an addons to them? Thank you.

@@Chris_from_Sony Yes,I have the HT-A9, If I could add other soundbars like the HT-A7000/5000 to the system, I would definitely buy them.

Agree. They need the option to add a center speaker, and not just through their TVs. Not all of us have a Sony tv that has that center channel capability.

It does a very good job of creating a phantom center channel... and as mentioned in the other reply, does work many of our recent tvs with Acoustic Center Sync. But, it's a solid bit of feedback that I will pass on!

i think speakers on stands are unstable design unless that stand base should be twice the weight of speaker.. it needs lot of metal to make.. chances for more speaker to get damages where kids and pets are in home.. it can backfire Sony in terms of warranty..

@@jarvis7597 Thank you for your reply. Nevertheless, there are several reviews showing these new speakers on stands, including the Sony store in Tokyo. It is difficult to tell what type of stand will be compatible with the new speakers. A video would be helpful.

The main reason we don't speak to the stands is that we don't make them. We can't offer advice on third party equipment. I wish we could, but those are the rules! There are a lot of great options out there.

@@jarvis7597 These are also great points. We can't speak to third party equipment. Great insight!

same here. have been waiting for this?

@@piusnwapa6009 It is compatible, another person had the same concern. They answered him below in the comments. Greetings.

Yes! However, Voice Zoom 3, will not work with the A80J as the processing for that is actually within the new BRAVIA Tvs.

@@DerekFromSony thank you, by the way, I understand A80j will not recieve more updates, anyway it will be great to have a game bar like the other models. Thanks

@@DerekFromSony but will the difference be that much? I mean for the Voice Zoom 3

It would replace the A7000 and RS5s. The Theater Quad will do a better job of filling your space, which some people prefer. But, you can use SW5 and A80J.

There are some nice improvements in it too!

Am yet to figure out what the price is gonna be. Any ideas ?

@@piusnwapa6009 $2500

@@piusnwapa6009 $2499 in the US. Prices are, or should be, all listed on our website.

Nope. Not yet, at least.

Hopefully that feature will be added in the near future. How cool would it be to hook up four, six or eight subwoofers to a system like this? It makes perfect sense. If the Sony party speakers with the Party Connect feature can have up to 100 speakers all sharing the same signal then why couldn't you similarly have up to 100 Sony subwoofers connected to your Theater Quad or your Sony soundbar? Now, I know that one is based on Bluetooth technology and the other is based on Wi-Fi, but still, it certainly would be amazing to have that as an option! (Plus, just think of how many more wireless subwoofers Sony would be selling right now today if they gave customers the option to hook up 100 of them wirelessly to their sound bars and HT-A9/Quad systems? Think of what type of a key differentiator THAT would be for Sony in the marketplace? Customers would go absolutely crazy for that. They would LOVE it - and the AV media would absolutley eat it up as well!)

I think the feature that you are requesting there is actually a Multi-Channel Stereo mode where the rears can be set to not just handle the rear channel in a surround configuration but can optionally be set to just replicate the stereo signal from the bar and do so at an identical (much higher) volume level. This is something that many customers have already requested for the A-Series soundbars now.

I wish Sony wasn't so lazy about the updates They need to be like Apple

@@johnhender Sony is actually one of the very best companies in the market today when it comes to issuing updates for their products. FAR better than most. However, what I think Sony does need to do a better job of is actually listening to their customer's requests when it comes to product features. For example, they offer graphic EQ's in their TVs but not in their soundbars. Customers want graphic EQ's for their sound bars. Many need that because they have partial hearing loss and need to boost up certain frequencies. Additionally, they offer wireless subs for their receivers and sound bars which is great, but limit them to just one or two at most per device. Why? If you can have one or two optional wireless subs receiving a signal from a device, why can't you have four, six or ten?

No

I'm assuming you mean the HT-A5000. And that's a nope. Use the RS3's or RS5's

This is a standalone system that would replace the HT-A5000 or HT-ST5000 (if that's what you are speaking to)

I have never experienced this...

I know this can happen with a wired AVR situation, but I've never heard of it happening with a wireless system like current soundbars, theater bars, or unique wireless systems like the Theater Quad. You may want to check out our new Theater lineup!

IMAX Enhanced Certified audio meets the requirements set by IMAX for spatial audio. Voice Zoom 3, at this time, is only available on our new BRAVIA TVs and Home Theater Bars/ Quad. I can't share if we will have updates for the HT-A9, because... honestly, I don't know at this time! I wish I had more to share.

@@DerekFromSony : Thank you! could u plz check and confirm if voice zoom 3 and imax enhanced certified audio would be made available to Sony 65A95K QDOLED TV and HT-A9 in the coming days via OTA update?

@@joydeepsmusic I have already asked the question, but I can't speak to any potential or future updates. If and when I do, you will probably hear about it on this channel. I know that doesn't really answer, but that is what I have at this time.

You’ll need power port.

You will need power for each speaker unit and the control box. Good call out!

Glad you were able to find the settings you needed. Enjoy.

Great question, it currently supports the Sony SA-SW3 and SA-SW5.

@DerekFromSony woooo! At least I don't have to buy a new sub then! Does it support single or multiple? Thanks Derek!

Should be compatible with anything that has an ARC/eARC HDMI port.

@@johnduggan1421 It should!

It is a bit of a different setup with a projector, but should work. You'll run your source to the control box, then HDMI out to the projector. Then, enjoy!

@@DerekFromSony so basically I’ll need an HDMI switch to have multiple input. Instead of all going into the projector and switch from the projector, I’ll merge all sources into the inout on the control box, and the control box out to the projector Thanks!

@@jmssun You got it! Projectors are a little bit finicky of a connection if not using an AVR.

That's a beast that soundbar bet it's worth the money too

If this new setup is at $2400 - I would have to spend a little more and go for the Dragon

It'll be $2499 in the US. Does that fit for average consumers? I suppose that's subjective. But, for the sound experience, the minimal design, and placement flexibility... it's a great option!

Fortunately, the SA-WS3 and SA-SW5 are still strong contenders in their performance to price category and will be carried on for support roles for our new Bravia theater bar 8, 9 and Bravia Theater Quad this year. Of course, I cannot comment on future products, but our product team takes all feedback seriously. Thank you for your comment.

2500$ + 350$ or 700$

Can't do two subs sadly just one.

The new klipsch flex soundbar range looks good with onkyo amps inside and you can add two subs too

@@S1mmz Thats a shame. I wonder why Sony doesn't include that feature.

@@charleswrigley9488 No DTS and no WiFi or calibration software. They have the 300 series coming out later that's meant to be a replacement for the 1200 series so will see what that brings.

That's why you don't become a beta tester. 😭

i mean to fix the problem with this mark 2, they needed to add a second antena, so softare might've not been enough. But I agree, classic corporate greed. Crazy since this product cost a fortune in itself

Awesome that you were there! We don't offer them.. but I'll say this... Some Are Not Understanding Stands. Hint, hint.

The Theater Quad offers 504 W total power output for the system.

What would you want in a future subwoofer?

@@DerekFromSony Streamlined modern design and powerful sound. I like how sonos sub mini looks

@@pdg1877 I can't argue with that. It does have a nice look.🤔

I was just thinking if there are no physical speakers to give surround or height effects how can something without speakers give you this.never liked any these soundbars that apparently give out 3D sound effects you can't hear anything.am happy with my mid range Samsung 5.1.4 soundbar it does the job very well even at a budget price of £700

No worries here, my friend. It isn't for everyone!

​@@charleswrigley9488 Great question! Theater Quad offers four speaker units, each with three forward facing drivers and one upward firing. You would place two in front and two in the back of your space. It uses a lot of processing as well as a microphone in each unit to detect and understand the space and placement of all four units. It can then create phantom channels within the space. It's surprisingly effective! Since most audio is now mastered in or uses a codec that uses object-based audio rather than channel-based audio, Theater Quad is amazing! When it's out in stores, check it out!

Well, clearly not within this streamlined design! I'm guessing a Sony ES AVR is a better solution for you! No worries!

Each audio solution has its challenges (power cables etc.), but we have designed the Bravia Quad to have a minimalistic footprint as possible.

@@Chris_from_Sony why can’t you add a battery for each speaker. The solution I propose is, the two speakers close to the TV is connected to the power and will charge. The two speakers away from the TV runs on battery. Once the battery is low on these two speakers, they are switched with the two speakers that were charging. You can rotate the speakers in this way and end up with a true wireless setup similar to what you show on advertisements. You could design the two charging pads in a ways it’s easy to plug and unplug simply by placing the speaker and lifting them similar to smartwatch charging bases

@@dhothaka Good description and thank you for that. I understand the need to use a battery driven product in certain situations. I own the SA-RS5 rear speakers for that very reason (I couldn't run a power wire). Of course, I cannot comment on future products or updates. The Theater Quad was designed for the best performance in its current configuration.

@@dhothaka Who knows what the future will hold. Thanks again for the feedback.

Thank you for the comment, since these 2 products are different from one another, I wouldn't judge either one against the other. Both are exceptional in their own way. Have a great day.

We are always trying to find a design that is appealing to as many of our customers as possible while maintaining a quality first approach. We welcome feedback and suggestions around design and use case. We appreciate the feedback around the pricing of our new Bravia Quad system. It is worth considering what you are getting and how much one would have to spend to replicate this system. This product replaces an AVR, speakers, speaker wires as well as possible labor costs for installation and programming. We feel that in combination with the esthetic appeal that the value of this product is pretty amazing. Not to mention it really does sound incredible. I do hope that you get the opportunity to experience our Theater Quad in person.

I think they look great, especially mounted!!

@@Courth love them as well

Believe me HTA9 with SW5 is such amazing device that it is hard for me to describe that..

@@lucasn82_ I would love to hear it, it's just that I don't have, or want anything wireless in my house.

@@ShallowDepression ok.

Not something we hear as commonly, but I'll be taking note!

Sometimes there are unforeseen challenges. That was a unique situation that did stem from challenges of official HDMI 2.1 specs, but I digress. We aim to do better for anyone that has had an issue. I will pass on your comments.

@@DerekFromSony Hi Derek, thanks for the response. Could you answer one more question for me. On the new quad system, if you pair it with the new Bravia 9 TV and use the center sync, do you know if the up-firing beam tweeters will also be used alongside the center tweeters, or whether just the center ones will be used. Thanks.

@@S1mmz that is a great question and I am not 100% sure... Let me get back to you on that.

@@DerekFromSony Great, thanks.

We appreciate the feedback around the pricing of our new Bravia Quad system. It is worth considering what you are getting and how much one would have to spend to replicate this system. This product replaces an AVR, speakers, speaker wires as well as possible labor costs for installation and programming. We feel that in combination with the esthetic appeal that the value of this product is pretty amazing. Not to mention it really does sound incredible. I do hope that you get the opportunity to experience our Theater Quad in person.

Yes and with metal grill cover you can wrap them in any color speaker cloth you want - I am making black covers for mine

I appreciate the feedback. It is a delicate balance for sure... and far above my pay grade. However, I will share this to the smarter folks than myself!

Sorry to hear you've had issues. Have you reached out to support? It sounds like a firmware update might be needed based on that... and if you've had issues running the update, that doesn't help. You can update our TVs with USB. You can pull up the TV model on our support page and search for downloads. I would also say, if you have a spotty HDMI cable with handshake issues, that could be the issue with the player, which may also need an update. I do hope this helps.

@@DerekFromSony thanks for replying Derek. Yes, we reached out to support who said this is the way the OS is on our Bravia TV and that there was no firmware update for it because it was considered "old". For the DVD player, we were using a 4k HDMI cable from Sony. In the end we've transitioned to another brand and been much happier. Maybe it could've just been Sony's CS here in Hong Kong, if we had someone like you maybe the experience would've been better.

@@Tanto069 I appreciate you elaborating on that. I can't guarantee I could've done more than support. But, one of the biggest challenges, and to be fair a frustration to some, is that the hardware ages. Sometimes the software just won't work on older equipment. I assume that was the issue here. Upgrading, even to another brand, would solve that. At least for now. If in the future, you are ready to upgrade, we would happily welcome you back!

How so? Surely not the Theater Quad. I hope it wasn't my presentation... but I'm always looking to improve, so let me know!

@@DerekFromSony Obviously can't speak to the sound which I'm sure is beautiful, but I can't wrap around the design. Sure it will have its fans though.

@@MurDar-x4q We actually speak to it as a non-conventional theater option. It does seem strange, and probably off putting to those who dive deep into AVR. Those who don't want giant, intrusive, dare I say ugly (not my opinion) towers or bookshelf speakers might really gravitate to Theater Quad. I hope you get a chance to see it when it's in stores.

@@DerekFromSony No way it justifies the price Derek...way above a full sonos wrap or the Samsung 990??

@@MurDar-x4q It is a different experience. Theater Quad has a much more streamlined, less intrusive look. Plus, the flexibility of being able to have them in different heights or distances to each other can make it a better fit for some rooms. It may not be your thing, and that's ok. But it'll be perfect for a lot of people. Theater Bar 8/9 would be more comparable to what you mentioned. Theater Quad is a different audio solution than a bar.

Good thing the Theater Quad creates a virtual center channel! It's better than you might initially think. You may be able to try it in a store without Acoustic Center Sync. But, I hear you, and I will be passing this feedback on!

@@DerekFromSonydoes it work with and lg projector

@@Jarebaregtv well... I'd recommend a Sony projector... but, assuming you have all things connected correctly, it would.

@@DerekFromSony thank you for telling me because I changed my mind and I’m gonna buy a Sony tv it would work with that right now

@@Jarebaregtv I can't argue with that! What model are you going to get, if you don't mind my asking?