I just wanted to make an update regarding my comments about the seat cushion. Staples might have the absolute best customer service I’ve ever dealt with… the chair has a 5 year warranty and after telling them about my cushion issue they sent me an completely new seat. After this customer service I couldn’t recommend the chair more for the price.
@BetoTeaches2 жыл бұрын
Thanks for this update, it is indeed a strong point to take into account!
@SpencerStanley2 жыл бұрын
@@BetoTeaches I was very happy! Makes it a lot easier recommending the chair after that.
@aisle92 жыл бұрын
Did you have to buy the extended warranty for that to happen, or is it just covered?
@SpencerStanley2 жыл бұрын
@@aisle9 just covered!
@Cerbyo Жыл бұрын
@@BetoTeaches it really isn't if they know he has a youtube channel and is selling chairs for them.
@samijune58242 жыл бұрын
I had no idea that the hyken was so popular. I needed a chair, i went into staples and sat in almost every chair. The hyken was by far the most comfortable and the price was acceptable. no brainer.
@zureai Жыл бұрын
It used to be around 120 cad now it’s around $400 lol
@samijune5824 Жыл бұрын
@@zureai yikes! I do like the chair but for that price I’d go for something a little fancier
@broskiebro3898 Жыл бұрын
@@zureai 170$ American here in the states
@TechNoobsters2 жыл бұрын
As a previous Staples employee, let me pitch in my experience from selling and building our chairs, the Hyken is our most popular chair by far, and for good reason. Don't get the Dexley, you might think it's just a bigger Hyken, but it's got much less features, but a larger base and weight limit, so it's up to you to decide that. Our gaming chairs are fine, the Vartan is really nice if you want the gamer look, it's built by the same manufacturer(at least the mechanical parts) as Razer's just without the lumber hump, which I personally hate. But a few things you mentioned in your initial and 1 year review, are true, except my cushion on mine at 16 months is still fine. If you want a more Aeron type chair, check out the Kroy, same company, it has infinite tilt options, with lock, the armrests have a bit less rattle, but same basic adjustment. It also doesn't include a headrest, like the Aeron. Overall, it's also built a bit better, the lumbar is less comfortable, but not by too much in my opinion. Pricewise, you can find the Kroy for around $30-50 more
@SpencerStanley2 жыл бұрын
They replaced the seat cushion so no complaints now! Thanks for all the info.
@georgepierre35942 жыл бұрын
is it true the dexley, is less durable than teh hyken, what would u recommend for someone whose 6'1 and 202lbs?
@TechNoobsters2 жыл бұрын
@@georgepierre3594 No, the Dexley and Hyken are both similar in durability, I would highly doubt that one lasts longer than the other, as they are built on the same frame and parts, only difference is the removal of a tilt lock. As for sizing, the Hyken is somewhat small, I'd say that anyone over a 34 waist would rather get the Dexley
@georgepierre35942 жыл бұрын
@@TechNoobsters oh ok my waist is 36 inch ill get the dexley thanks
@valmachin31482 жыл бұрын
@GameeNoobs, what would you recommend for a 5'0" person? I love the Hyken EXCEPT I cannot use the headrest at all & would remove it.
@NoArkf7 күн бұрын
Thanks for the detailed review! Can never really get a good gauge on it from online forums and video reviews are what bridges that gap :D
@SpencerStanley7 күн бұрын
@@NoArkf no problem!
@darthenx25854 ай бұрын
I bought this chair thinking it would be the best chair for me but I found two huge flaws. The first one being the foam cushion that he mentioned in the video, but not regarding the durability of it, but the fact that if you sit in this chair for long periods of time the mess starts to sag enough for your hamstrings to touch the foam part which starts to cut off circulations in the legs. The second issue would be the head rest. It's been placed in a position where it touches the back of your shoulders. For reference I am 5'11'' and 155 lbs.
@1ErenJager3 ай бұрын
Yeah it touches my shoulders too I’m also like 5 11
@1ErenJager3 ай бұрын
I want a go chair bro and idk what to get. I’m also looking at this one Raynor SX-7700 mesh back chair but idk. Does my height matter when looking at chairs? Because I don’t see sizes lol
@guardianlamb996215 күн бұрын
@@1ErenJager hyken is pretty small. It is for smaller people
@nmb5588 Жыл бұрын
Purchased Hyken online Staples this week for $169.00. Arrived today. Easy install.
@KevBautista2 жыл бұрын
Thanks for the video! I was in the fence trying to decide between the Hyken, Dexley or a second hand Steelcase Think V2. Your point about customer service was the biggest factor. Obviously, if I go with the Think V2, I won't get the comparative support as I'm buying it used (or even refurbished). Appreciate your time putting this together. Thank you and have a nice day.
@SpencerStanley2 жыл бұрын
No problem! It honestly changed mine too… I was beyond thrilled with the customer support I received. Easily the best I’ve dealt with.
@guardianlamb996215 күн бұрын
arent the hyken and dexley pretty similar? Hyken is just too small
@KevBautista14 күн бұрын
@@guardianlamb9962 In my experience, Dexley is for the wider-bodied users. Certainly made for North American body type.
@Cam_Reeb Жыл бұрын
Hey man, as a KZfaq junkie and it Al lot of people take this stuff for granted but I just wanted to say that you make really well put together videos and it shows. Very helpful and descriptive review, thanks.
@SpencerStanley Жыл бұрын
Thanks Cam! Really appreciate it. It means a lot when people take the time to point things like that out.
@Cam_Reeb Жыл бұрын
@@SpencerStanley no problem man. A lot of people take that for granted and others just don’t put any effort into videos
@nedwilliams880612 күн бұрын
Hyken is on sale rn, black color is $99. Just scooped mine up today and assembled it. Happy so far. But wondering if you can lock the back to stop it from reclining. It feels good though. Definitely worth $106.99 all in with tax.
@brandonhatch80452 жыл бұрын
Thanks for the honest review, I'm debating between this chair and the Dexley, as I now work full remote.
@SpencerStanley2 жыл бұрын
No problem! I’d try both chairs if possible before purchase. Will depend on how tall you are.
@vonshango63112 жыл бұрын
2:50 plenty comfortable 2:58 had initial complaints with the width of armrest until i found you can widen them a little.
@SpencerStanley Жыл бұрын
thanks
@wolftribe666 ай бұрын
My Hyken chair cushion also came loose just like yours and I just called the manufacturer, they're sending me a new one. Another issue I had was the left lever that adjusts the backrest lean broke and they're also replacing the whole lever assembly.
@SpencerStanley6 ай бұрын
At the end of the day, it is a cheap chair. I think their customer service is amazing for the price of the product. I am happy to hear that you had a similar experience.
@Matt90541 Жыл бұрын
Bought the Hyken because of the amount of comments it received online, was one of the most uncomfortable chairs I've used at that price point to me. I'll never buy a mesh bottomed chair again, it's especially uncomfortable sitting cross legged with the feet on the chair. Mesh digs into legs and feet. Arms were also falling apart after about a year of use. I liked the head rest though.
@SpencerStanley Жыл бұрын
Everyone will have their own preferences. I prefer mesh and sit cross legged fine.
@insecurenoelle57239 ай бұрын
I bought the Dexley which was mentioned in this video, I feel the same way. The mesh bottom starts to numb my bottom.
@stanleystanley5987 Жыл бұрын
Forget the chair, let's talk about that desk😍
@SpencerStanley Жыл бұрын
Have a video on that too!
@dimitrimichelis2 жыл бұрын
You just conviced me to buy!! Thank you so much and I also saw your update regarding the cushion in the comments. Thank you for this info man! Great video!
@SpencerStanley2 жыл бұрын
No problem! Always happy to help.
@dimitrimichelis2 жыл бұрын
@@SpencerStanley full transparency…also am buying that vivo desk stand from your desk setup as well😅
@SpencerStanley2 жыл бұрын
@@dimitrimichelis it’s a good desk! It’s been so solid with no issues.
@jontasdemir67612 жыл бұрын
Your camera and lightning on point!
@SpencerStanley2 жыл бұрын
Thanks Jon!
@easybreezy62 ай бұрын
got it for $140 in stores yesterday, great back lumbar support, I'm 5'7
@carterreloads464810 ай бұрын
I actually took the front pad out because it was causing me numbness. I only weigh 140 so im surprised this isn't a common issue expressed. Perhaps I have to break it in a bit more
@SpencerStanley10 ай бұрын
Interesting… I had no issues with that. When the pad moved out for me it was super uncomfortable.
@ayehodgy56756 ай бұрын
i have had the chair for over 4 years the mesh has completely sagged and i now have the plastic on the sides of the seat digging into my thighs and am in pain whenever i sit in the chair for a long period of time
@SpencerStanley6 ай бұрын
Message their customer service, and they may replace the worn parts. Are you the right size for the chair? I've had mine for two years or so with only one issue and they replaced the part.
@2Aftw2 жыл бұрын
I just recently purchased a hyken, and my only complaint so far is the headrest is too far forward which pushes my neck/head forward. I took the headrest off for now. If I'm going to go back to the headrest, I'd make a spacer to put between the headrest and where it bolts to the back of the chair. Longer screws would be required to compensate for the thickness of the spacer. Other than that, so far so good.
@rossisenegger3129 Жыл бұрын
I have a tall torso and the headrest is far too low.
@SpencerStanley Жыл бұрын
I took my headrest off as well recently. I think it looks nicer and feels fine.
@amerdelic8710 Жыл бұрын
I thought this was a good chair too. But that’s before I knew what a good chair was. I bought the Embody and once sitting in it I realized how much pain I was in because of this chair. Also the head rest on the Hyken is way too low and the mesh on it was giving out after only 6 months. I think this chair has its place and is okay for some people, but honestly I think it gets way more love than is deserved. If you are someone who will sit in the chair for 6+ hours a day, you will see what I am talking about.
@SpencerStanley Жыл бұрын
Very fair comment and I would have to mostly agree. I removed the headrest and haven’t had any issues with the mesh. Like I always say if you have the money to get something better than this you should.
@evanosowski5274 Жыл бұрын
If anyone has this chair and it's very squeaky their are 2 holes on the bottom of each armrest inside the holes their are 2 alan heads that can be tightened. Tighten those and hopefully the chair doesn't squeak anymore.
@SpencerStanley Жыл бұрын
Haven't had this issue myself but appreciate the comment!
@MagnumEDU Жыл бұрын
Thanks
@MadDarthMatt Жыл бұрын
I took the lumbar off, lowered the arms and bought a purple cushion so I don't feel the front edge and all is good!
@SpencerStanley Жыл бұрын
front edge on the seat?
@MadDarthMatt Жыл бұрын
@@SpencerStanley yeah. I think the mesh was sagging. I ended up doing the foam underneath mod and it has helped
@SpencerStanley Жыл бұрын
@@MadDarthMatt sounds like a great adjustment
@jesusgastelum503511 ай бұрын
I bought this chair for 200 dollars including the 5 year warranty. So far exceeds expectation
@SpencerStanley11 ай бұрын
Best bang for your buck!
@dusktechy Жыл бұрын
Literally just got mine I love this thing
@SpencerStanley Жыл бұрын
I’m pumped you like it!
@TytusLight Жыл бұрын
My Hyken has the same cushion issue and it drives me insane. Have to fix it like once or twice a day. Probably started happening to me like 6 months in and I'm not rough with my belongings. I'm still using it because I can't justify a Herman Miller yet. Aside from the cushion, I think it's a good value option.
@SpencerStanley Жыл бұрын
Call them for warranty they will fix it!
@smithgeorge6858 Жыл бұрын
I use old aeron and tried hyken in staple and it was so much more comfortable than aeron planning to switch
@SpencerStanley Жыл бұрын
Interesting! I wouldn’t have expected that.
@Mr_2Bad3 ай бұрын
I’m looking for a chair that the headrest actually works/touches while sitting . Any advice?
@walidzein12 жыл бұрын
i'm not dropping $1500 on a chair in this economy lol i bought the Hyken chair
@SpencerStanley2 жыл бұрын
Exactly 😂
@zureai Жыл бұрын
You don’t have to buy new.. i got a used newer model aeron for $800 CAD
@throughmyshadow2 жыл бұрын
I've had mine for a day, and that memory foam at the front puts my legs to sleep. That foam falling out would be an improvement for me.
@SpencerStanley2 жыл бұрын
I’ll trade you? 😂
@sunflowerkidworld2 жыл бұрын
This was a really great review. Thank you!
@SpencerStanley2 жыл бұрын
Thanks David! No problem.
@Cheesehead302 Жыл бұрын
I've had the red version of this chair for about 3 years, honestly the most comfortable office chair I've owned. Unfortunately, the back catching mechanism stopped working today. Took it apart to see if I could fix it, but I couldn't figure it out.
@SpencerStanley Жыл бұрын
Yeah it’s a great chair but not the highest of quality
@loncly.o7 Жыл бұрын
Very good video for such a small channel keep doing this its nice to watch
@SpencerStanley Жыл бұрын
Thank you!
@valmachin31482 жыл бұрын
@Spencer Stanley, I am 5'0" and trying the Hyken out in the store was pleased by its smaller/narrower seating, and found the mesh amazingly comfortable, just I would have to lose the headrest entirely. Did you happen to notice a chair similar but without a headrest, by any chance, when you noticed the Dexley?
@SpencerStanley2 жыл бұрын
Happy you like it! I did not no, sorry.
@TechNoobsters Жыл бұрын
The Kroy is what you are looking for, very similar to the hyken, but improved in some ways, a little worse in others, overall, the tilt lock function on the Kroy is infitnite, not a 3 way lock, theres no headrest, and the back support is uncoushioned, but I feel nearly no difference. I'm 5' 6" 140lbs btw
@stance1x11 ай бұрын
im EXTREMELY late but the hykens headrest is an additonal item so it doesnt need it if you dont want it! if you do end up wanting it its just 2 screws away
@mydadleftman3 ай бұрын
why can i not find the hyken in the UK!!
@The3hunnaa2 жыл бұрын
Hey spencer great review! Also what footrest is that under your desk?
@SpencerStanley2 жыл бұрын
Thank you! It’s the Mind Reader ergonomic footrest from Amazon. It’s decent but not my favourite.
@lolololaso49852 жыл бұрын
How do you like the headrest at your height? I am 5’11 and read it rubs against shoulders. Also, can you sit on one leg or cross leg?
@SpencerStanley2 жыл бұрын
The headrest doesn’t work great for my height but I don’t find it rubs on my shoulders. I can sit cross legged but it’s a tight squeeze.
@LetsReviewAD Жыл бұрын
The lumbar support is extremely uncomfortable for me on this. Is there a way to remove it??
@SpencerStanley Жыл бұрын
You can adjust it up and down. Not sure about removal.
@Slowbutsteadygains Жыл бұрын
my chair kinda started sinking. so i lost height. the bottom kinda sunk below the wheels
@SpencerStanley Жыл бұрын
Below the wheels?!
@amizan86532 жыл бұрын
I actually removed the head rest and arm rest of my hyken. I rest my elbows on my enormous table
@SpencerStanley2 жыл бұрын
Not a bad plan
@sgtcartman16 Жыл бұрын
I was sold on buying the Hyken but that cushion issue seems real annoying.
@SpencerStanley Жыл бұрын
It is if it happens. They have really good customer service and sent me a fully new seat though. I haven’t had an issue with the new one yet.
@NaviYT Жыл бұрын
you should put a card at the beginning to your original vid and then an end card to this vid on the original
@SpencerStanley Жыл бұрын
Very good idea!
@evanosowski5274 Жыл бұрын
I'm 5'8" should I get the hyken or the kroy or are both good for my height?
@SpencerStanley Жыл бұрын
I don’t know much about the Kroy honestly, I’m sure the Hyken would be fine for that height.
@wingitprod2 жыл бұрын
I think he's a Canadian!
@SpencerStanley2 жыл бұрын
Correct 🫡
@StardustLegacyFighter2 жыл бұрын
Still a better pick than those shitty racing seats.
@SpencerStanley2 жыл бұрын
Anything is a better pick than a gaming chair 😂
@SwankyMarrow2 жыл бұрын
Have you looked into utilizing the warranty?
@SpencerStanley2 жыл бұрын
No I need to, I keep putting it off. I’m not exactly sure what the warranty is either, need to look into it.
@bvgujjkd1309 Жыл бұрын
Why your chair headset looks higher? I went to staple to try Hyken, and found the headset locates the same height as my shoulders, making me feel really uncomfortable.... Dexley is better...
@SpencerStanley Жыл бұрын
What size are you? The Dexley is better for larger individuals.
@bvgujjkd1309 Жыл бұрын
@SpencerStanley I'm 5'11''. I saw some people said hyken is better for people less than around 5'9''...
@SpencerStanley Жыл бұрын
@@bvgujjkd1309 I haven't heard that. I am 5"10 175lbs and it fits me just fine. That being said I have never personally sat in the Dexley. If you find that more confortable for you it totally makes sense to go with it.
@parallelserk9 ай бұрын
i ended up taking off the arms lol
@SpencerStanley9 ай бұрын
I don’t mind the arms
@michaelm35122 жыл бұрын
Hey, I just noticed the memory foam on mine also slides out of place. How did you get it to stay back in place rather than constantly having to move it back?
@SpencerStanley2 жыл бұрын
In the seat cushion? I haven’t… that’s the biggest drawback I’ve found with the chair. Major flaw. Everything else is great. I’ve yet to contact staples customer support but I need to soon.
@michaelm35122 жыл бұрын
@@SpencerStanley do you think it’s worth getting a brand new chair from Staples or just keeping it with the defect? I don’t wanna go through that and have the same issue happen again
@SpencerStanley2 жыл бұрын
@@michaelm3512 depending on their warranty I’d get a new chair if possible. Hopefully the same issue won’t happen again. If this is a common issue I think the chair isn’t worth the buy honestly. Might have to remake the video 😂
@michaelm35122 жыл бұрын
@@SpencerStanley I wouldn't say I'm disappointed with it. I still think its a great chair but that one flaw is pretty annoying. I threw out the box and for the meantime I used some double sided tape and taped down the edge where the foam and front seat meet and its held up very well since
@yohscotty2 жыл бұрын
How tall are you?
@SpencerStanley2 жыл бұрын
5’11 on a good day
@SwankyMarrow2 жыл бұрын
@@SpencerStanley is that your height in the morning or the afternoon?
@adamtajhassam91882 жыл бұрын
@@SwankyMarrow lol
@thebigskip-e6 ай бұрын
This chair ruined my back
@jinsu05043 ай бұрын
You ruined your back, not the chair
@Master-rz1xi Жыл бұрын
is this a good chair for gaming?
@SpencerStanley Жыл бұрын
I’d say so. I use it for gaming/work.
@superevostevo Жыл бұрын
i think they have a 7 year warranty
@SpencerStanley Жыл бұрын
It's a really good warranty for the price.
@Silly6373guyАй бұрын
Had this thing for barely half a year and all it does is sink down. Huge disappointment
@SpencerStanleyАй бұрын
@@Silly6373guy haven’t heard of that issue. Call their customer service and they will fix it.
@coty.thompson Жыл бұрын
This thing is $170 at Staples right now....
@SpencerStanley Жыл бұрын
Good buy
@TheRoguesy22 жыл бұрын
You're chair is breaking down? So sorry, maybe you should have gotten the plan that's always offered for the chairs that's only $20 or $50.