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Starbucks' Howard Schultz was "sick" to his stomach when he saw arrests video

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CBS Mornings

CBS Mornings

6 жыл бұрын

Starbucks executive chairman Howard Schultz tells "CBS This Morning" co-host Gayle King he "couldn't believe it" when he saw the video of two black men being arrested at a Philadelphia Starbucks. But he admits the racial bias incident may not be isolated to that store.
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Пікірлер: 656
@charlestsoka5388
@charlestsoka5388 6 жыл бұрын
That's an apology coming from deep inside his heart what a gentleman
@timengland2475
@timengland2475 6 жыл бұрын
Did he just say being homeless was acting inappropriately? He wants this to be a welcoming place for everyone, except homeless. What a heartless puke!
@samcam443
@samcam443 6 жыл бұрын
Tim England we’ll to be honest.. as a paying customer i don’t want a smelly crazy homeless person sitting next to me while i’m drinking my coffee.. do you?? stop trying to nit pick everything this man said... he definitely seems more sympathetic than that johnson dude....
@samcam443
@samcam443 6 жыл бұрын
Jim Spellman difference is a homeless person is not spending $5 on a coffee... If he is then his priorities are not in order 😂
@timengland2475
@timengland2475 6 жыл бұрын
Actually, when i was younger and a drinker, my favorite bar in Seattle (shout out to the Comet Tavern) welcomed the homeless, as long as they "did not drink alcohol" and did not panhandle. And some of these people were very interesting with great stories, even if they stank a little. I never once felt offended by this policy. In fact i took pride in it. Maybe it's the way i was raised?
@jimspellman7491
@jimspellman7491 6 жыл бұрын
+Tim England Again, Civil rights are being broken. Anyone should be able to go into any establishment, homeless and filthy rich, as paying customers. Some places want more appropriate clothing and that needs to be posted on front door! In a bar, everyone over age 21 can drink, as long as they are approprite in behavior after several drinks, homeless to filthy rich! It sounds like the comet bar is living by 2 justices of the law? Illegal!!!
@ZohmBe
@ZohmBe 6 жыл бұрын
And mentally ill is inappropriate.
@gmnewbold1416
@gmnewbold1416 6 жыл бұрын
I can publicly vouch for this man . . . Starbucks chairman Howard Schultz. I have been a shareholder of Starbucks for many years and I have watched him closely . . . his values . . . his leadership style and his commitment to social justice. He is genuine and he will address this. And his reaction to this situation is not lip service. While he might have been ignorant of the prevalence or level of inherent racism harbored by employees I'm confident, in no way, he ever supported it. Howard I believe the solution to this includes firing this particular employee and making an example out of him or her. I suspect you are hesitant to do that but I encourage you to see the benefits of bringing that type of accountability for this kind of behavior which is counter to Starbucks culture.
@The_Ballo
@The_Ballo 6 жыл бұрын
LOL I expect the stock price to plummet as loitering non-paying non-customers scare away paying customers
@alyciacooper2
@alyciacooper2 6 жыл бұрын
He’s what’s right about this country. He didn’t show up to make a bad situation worse like Mango Mussolini in the White House would have. THIS is real leadership.
@alyciacooper2
@alyciacooper2 6 жыл бұрын
minceyjs #bot
@MLP88
@MLP88 5 жыл бұрын
“While he might have been ignorant of ” You haven’t seen enough F......G IGNORANCE for 2 years?..
@Laid2Sleep
@Laid2Sleep 5 жыл бұрын
GM Newbold Nice try Mr.Schultz
@niecey7155
@niecey7155 6 жыл бұрын
And there you have it!!! No one should be asked to leave Starbucks!!! He said it! That’s it!
@FranciscoRodriguez-be6ik
@FranciscoRodriguez-be6ik 6 жыл бұрын
Damn, his more intelligent than I would have thought! What better place to spur up the conversation of race in Amerikkka, than a café over a cup of coffee? His purposely turning this negative incident into a positive marketing opportunity. Strategic damage control, cause and effect. Brilliantly executed!
@corinnaturner3320
@corinnaturner3320 6 жыл бұрын
Yes, it is systemic. Thank-you, Mr. Schultz for apologizing and being willing to have these tough conversations. I applaud your integrity and transparency. #BLM
@billshea6657
@billshea6657 6 жыл бұрын
WHITES LIVE MATTER
@corinnaturner3320
@corinnaturner3320 6 жыл бұрын
bill shea Yes, we ALL know white lives matter. No one is disputing that. And keep in mind, no one was saying white lives matter until someone said black lives do. Ugh! White feelings are so fragile. F.U. and your white supremacy! F.U. and the privilege that you DO NOT use to dismantle systemic racism. Black Lives Matter more than your white feelings!!!
@vaubanschwarzwald3058
@vaubanschwarzwald3058 6 жыл бұрын
Corinna Turner What's "systemic" is : (1) Starbucks hires black people on the regular. (2) Starbucks has blacks in management and upper management. (3) Starbucks has black Licensed Partners. (4) Starbucks serves thousands of black customers DAILY without incident. (5) Managers have asked people of all colors to leave and they have left with no incident. Starbucks is a PRIVATE BUSINESS and not the social services office. What's "systemic" is that in the USA there are too many people who have an entitlement attitude and not enough people stand up to it.
@hassantalib3426
@hassantalib3426 6 жыл бұрын
Corinna Turner I love how you said that...I AGREE TOTALLY
@bobanderson2895
@bobanderson2895 6 жыл бұрын
Your sic!
@jessec9576
@jessec9576 6 жыл бұрын
Nobody should be asked to leave Starbucks unless your homeless or have mental health issues. How can Starbucks tell if you're homeless or have mental health issues?
@mdjenk
@mdjenk 6 жыл бұрын
Sick to his stomach? Nah - that was just the crappy coffee he drank.
@booklover2404
@booklover2404 6 жыл бұрын
Really?! These comments are jsut killing me LOLOLOLOLOL
@deweyhang3016
@deweyhang3016 6 жыл бұрын
How can you determine who is a homeless? My own daughter loves Starbucks and she takes great pride and efforts to dress and make herself look like a homeless.
@deweyhang3016
@deweyhang3016 6 жыл бұрын
Starbucks has done a great job with its brand. We have never had any problems "loitering" at any of its various locations no matter what we look like. We are Asians, and the employees of Starbucks never made us feel unwlecomed.
@camman6912
@camman6912 6 жыл бұрын
Shutting down all the Starbucks for one day to take the so called training they are pushing for is a total waste of time
@InFideScientiam
@InFideScientiam 6 жыл бұрын
Wait...so according to Howard Shultz, people with “mental health issues” aren’t allowed in Starbucks?
@Primalxbeast
@Primalxbeast 6 жыл бұрын
Rational Jerome The reporter really should have asked a follow up question on that. It's illegal to boot people for having disabilities.
@kevin.afton_
@kevin.afton_ 6 жыл бұрын
If you have mental health you have to buy something to stay there. If you dont have mental health you can just loiter away.
@cecily387
@cecily387 Жыл бұрын
Come on! He clearly meant…Wait, he did say no homeless or person with mental health issues. 🤔
@haiping0918
@haiping0918 6 жыл бұрын
your decision to close half day .... is even more SICKER. you are using this opportunity for PR.
@westcoastwally1992
@westcoastwally1992 6 жыл бұрын
I'm holding my upcoming wedding reception at my local Starbucks. We're expecting 135 guests and it's much cheaper than the nearby wedding hall.
@yournarrativehasexpired3201
@yournarrativehasexpired3201 6 жыл бұрын
Hopefully you let Starbucks know ahead of time so they can kick out all the paying customers.
@ericpabon2458
@ericpabon2458 6 жыл бұрын
you guys do realize youre not disliking starbucks youre disliking the news covering it? lol
@justmarcus1399
@justmarcus1399 6 жыл бұрын
This is how you deal with a problem head on no BS straight to the point.
@demetriaquilonian9216
@demetriaquilonian9216 6 жыл бұрын
We all know that if those 2 men had been white, the manager would have not said a thing. I am black (mostly), and I see white teens in there sitting, and not drinking or eating a thing. Double standard! I applaud Howard Schultz for his actions. One of very few whites who do not seem to be a racist.
@Goldenn299
@Goldenn299 6 жыл бұрын
So homeless cant go in at Starbucks? And she did not ask why . How about if the homeless guy was going to buy a cup a coffee with money they gave him and just wanted to chill there at Starbucks for a bit .
@osvaldozapata7934
@osvaldozapata7934 6 жыл бұрын
If you black and homeless is ok. White privilege homeless can't even smell the coffee.
@icyuranus404
@icyuranus404 6 жыл бұрын
starbucks is a business, not a homeless shelter with free showers. if he would have bought a cup of coffee then he would have been able to take a dump and chill there for a bit. but he refused to buy and refused to leave. when that happens, you call the cops and they will ask the individual to leave or arrest them for trespassing regardless of their living status or skin color. you can cough up a few dollars for coffee, leave or spend a few hundred dollars in court costs when the cops put you up in a place to stay due to trespass
@majordodson416
@majordodson416 6 жыл бұрын
Viri V how do they know whose homeless?
@vexxevxevvex2622
@vexxevxevvex2622 6 жыл бұрын
Viri V No you can't 'chill' in a Starbucks if you don't buy anything... unless you or your friend is buying something from the establishment. You can't just go inside a private business, buy nothing, and refuse to leave when they tell you to leave. It doesn't matter what race you are. This whole story seems absolutely ridiculous to me. Of course the media over-hyped this truly insignificant news story because they knew it would be another log they could throw in the ever-lasting race-war fire
@Primalxbeast
@Primalxbeast 6 жыл бұрын
Viri V Not to mention he said people with mental disabilities can't go there.
@steelhere5519
@steelhere5519 6 жыл бұрын
My co-worker once told me that a white woman told a manager at a Dillard's store that he was following her because he happened to be behind her and made eye contact as they both walked into the store. I told him the same thing could have happened to me. Yes, we're both black men.
@davidrobertsemail
@davidrobertsemail 6 жыл бұрын
Let’s all hang out in Starbucks and use their restrooms without buying anything. Then refuse to leave when asked....then refuse to leave when the police ask you to leave.....
@jmrt21
@jmrt21 3 жыл бұрын
what an ignorant comment. if you actually know the story. the 2 guys were waiting for the person that they will meet so they could order together.
@thehomeplatespecial597
@thehomeplatespecial597 5 жыл бұрын
I think it is rude for the drive up window person to ask you if you want your change. It is up to the customer to give tips and the window person doesnt need to hold back the money. very tacky.
@mystic0608
@mystic0608 6 жыл бұрын
If starbucks allows anyone to loiter freely and without patronizing their business, that means I can take up space, play call of duty, and eat Doritos all day long in their store?
@klee0102
@klee0102 6 жыл бұрын
I once went to a Starbucks for a bathroom, and then getting yelled at by the cashier.
@HadEnough745
@HadEnough745 6 жыл бұрын
Howie Schulz, do you have a policy or don't you? How about you put up a sign that says "White people must buy. Black people not so much."
@mariapeguero1734
@mariapeguero1734 6 жыл бұрын
Everybody was wrong in this incident. From the Caller,(making a non emergency call and also for only asking them and not the others non purchasing patrons to be arrested) to the 911 operator. Not really an emergency. To the police again not really an emergency. In that case, they should've arrested the others as well.
@vexxevxevvex2622
@vexxevxevvex2622 6 жыл бұрын
What a clown the CEO of Starbucks is. I hope tons of homeless people turn their local Starbucks into their new home, and crowd up every Starbucks and take advantage of the AC, seating, restrooms, and environment. I'd love to see the result of that!!!!
@ZohmBe
@ZohmBe 6 жыл бұрын
VeXeR ShObOx at 3:35 he says that homeless and mentally ill people are not welcome.
@karenskultety8687
@karenskultety8687 6 жыл бұрын
VeXeR ShObOx . I actually think Blacks will be doing that and have been. Just think if there was and earthquake or a natural disaster. They wouldn't have to buy coffee then, either. It's called looting. Free coffee for blacks.
@karenskultety8687
@karenskultety8687 6 жыл бұрын
JUDAH THE LION . My people? Just exactly who are my people? I'm a part of the Human Race. The Race that complies with police officers, purchases something when I enter a business, Works for a living, without government assistance to pay for children, I can't afford to feed, clothe or provide healthcare for. I live peacefully amongst my neighbors, without fear of retribution, if we should have a difference of opinion. It's fear that makes these businesses, cave, not because they feel they did something wrong. And everytime they do, it's another victory for the Boo Hoo Movement. If you want to see how some of YOUR people feel about YOU, Google Chris Rock BRING the PAIN. P. S. I don't take or SELL drugs either.
@brittenyevans1101
@brittenyevans1101 6 жыл бұрын
VeXeR ShObOx lol
@brittenyevans1101
@brittenyevans1101 6 жыл бұрын
Karen Skultety And to whom is her tribe?. I have the right to have an opinion, because this is America. Last time I checked the constitution doesn’t Only Apply To Certain People!. I mean would you rather have homeless people over crowd our streets?...or would you rather have then sit in Starbucks and use up the panhandling money 💴. That they didn’t work hard 😓 for, and buy a healthy meal to eat?. I’m curious to know about the outcome.
@KSU-ce2uc
@KSU-ce2uc 6 жыл бұрын
This guy is just protecting his bottomline and investors. No question, he's aware of and had a hand in creating this culture. They've just been exposed.
@l.s.9953
@l.s.9953 6 жыл бұрын
We really don't care about your feelings Mr. Exec. Chairman. Fire that employee immediately.
@biffbifford402
@biffbifford402 6 жыл бұрын
Haha. African Americans are playing Starbucks like a fiddle. Lol. Just listen to Ben Shipiro and Mark Dice on this.
@colorwalk80
@colorwalk80 6 жыл бұрын
Shipiro and Dice are Trump supporters. They have no credibility IMO.
@katfancey1113
@katfancey1113 6 жыл бұрын
Jealous?? Sure you are. Shapiro will become senile and forget more than you'll ever know. And I'm not a Trump supporter!
@camman6912
@camman6912 6 жыл бұрын
Yes
@maryrodger5130
@maryrodger5130 6 жыл бұрын
It happened in California at another Starbucks just this past Monday, April 15th. Give them a half day off CEO, but the bigger question should be do you have WRITTEN Starbucks POLICY and GUIDELINES that will be POSTED in All of your facilities. If the staff don't follow the corporate guidelines instead of transferring a problem employee they should suffer automatic TERMINATION.
@seattlesix9953
@seattlesix9953 6 жыл бұрын
Mary Rodger doesn't seem to have issues with others suffering at her hands.
@maryrodger5130
@maryrodger5130 6 жыл бұрын
Seattle Six, what "others suffering"? Who are you referring to do you even know or are you just 'slow'? I'm betting you're just slow.
@dburch7894
@dburch7894 6 жыл бұрын
Mary Rodger Your black aren’t you. It’s not your property, leave or pony up and buy something. This manager did absolutely nothing illegal.
@n.a.348
@n.a.348 6 жыл бұрын
D DOLLAR yes she did. She falsely accused them of trespassing.
@mensanfactoids7978
@mensanfactoids7978 6 жыл бұрын
Actually, that California incident occurred on Jan 23. The video just got new traction and went viral on April 15 due to this incident.
@chrisramsey3603
@chrisramsey3603 6 жыл бұрын
A Liberal Company being eaten by their own! I love it! Grabs me some popcorn! 🍿🍿🍿🍿🍿🍿🍿🍿
@groberts87
@groberts87 6 жыл бұрын
Smh. The left can't even roast
@bobanderson2895
@bobanderson2895 6 жыл бұрын
lol
@TravelandLuxury1
@TravelandLuxury1 6 жыл бұрын
So please someone that believes this wasnt racially driven tell me the difference between this event and the events that took place once segregation was labeled illegal. Store owners could tell you that they wouldnt serve you or you couldnt stay because that was their right. But everyone knows why they kicked out the minorities. So whats the difference? Its a unconscious thing. Its truly systematic.
@booklover2404
@booklover2404 6 жыл бұрын
sadly for some white folks it is. Notice how more white women are calling the Po Po on black men. I have always beleived they were more racist thean white men. They flip flop one minute they are feminists the next minute they are damsels in distress when they see a black man!
@theeyes291
@theeyes291 6 жыл бұрын
I Love what he said.. He's being proactive more major companies can learn from this man. Don't hide, handle! Love it.
@osvaldozapata7934
@osvaldozapata7934 6 жыл бұрын
This is the least of the problem. The problem is that Starbucks is robbing people with the high prices.
@marianforeman8865
@marianforeman8865 6 жыл бұрын
So True!!!
@casylius
@casylius 6 жыл бұрын
If you understand why people pay more for Starbucks then you will not question why Starbucks cost more.
@osvaldozapata7934
@osvaldozapata7934 6 жыл бұрын
I would love to understand. Please help my ignorance.
@cookiebaby27
@cookiebaby27 6 жыл бұрын
Osvaldo Zapata , It is about Choice, Don't go volunteering to be Robbed!
@irmahill4987
@irmahill4987 6 жыл бұрын
I'm an educated first California African American female that got an English lesson through the cashier. Every single word I said she took my southern accent and she would say "do you mean..." If I had a French or English accent she would have been all right with it. So I got to the window and asked for a manager. Told her I have a Teaching Credential and I'm an ASL Interpreter. Do you understand me when I am Speaking and she said yes, of course so why is this lady doing this? I do not need speech therapy from the drive thru!!
@bigmac5066
@bigmac5066 6 жыл бұрын
Howard Schultz is a great leader with a lot of dignity and good morals. He's not a racial coward
@riveralupe1061
@riveralupe1061 6 жыл бұрын
i go to starbucks 4 days a week, i've had had problems where people come in and not buy coffee or a snack and take my space to drink coffee with my sweet bread, it;s not fair. if people want to be at a place to talk or read, then go to a library, the park, but don't take customers like me and take my space when i want to sit., regardless of race or religion. i live southern california, and in the Coachella Valley and the COACHELLA fest was taking place and when i came to buy coffee, i went to sit on a high table looking out the window, and this youg girl came up to me and told ME that i took her table, i turn directly to her and i said, " does this this table has your name?" and she was there just using the power to use her Iphone for her site report. to me it's wrong to tell that i can't sit there. i believe starbucks should make a policy on their front window that starbucks is a coffee store only and not for other unexcuse reasons.
@karenskultety8687
@karenskultety8687 6 жыл бұрын
Rivera Lupe. What would be the point if these guys actually went into Starbucks, and bought coffee, like everybody else. How could the media know that another black person, who didn't follow policy, would know they were being discriminated against? So they play the Race Card and get what they want. I'm surprised Starbucks is offering every black person in America free coffee.
@vswayz490
@vswayz490 6 жыл бұрын
Went from BREWING coffee... To BREWING CHANGE
@casylius
@casylius 6 жыл бұрын
I am glad the Starbucks founder said its stores are the third place between home and other places and should never ask anyone to leave. A Starbucks store should be a peace and harmony sanctuary of the community for all. Anything less, it does not deserve the Starbucks patrons.
@SandUnderMyFeet16
@SandUnderMyFeet16 6 жыл бұрын
I briefly trained to be a Starbucks barista after college and one thing that stood out during the training and that I clearly remember to this day is that, anyone who sits inside Starbucks or its outside/al fresco seating areas even though they did not buy or will not buy a drink, the staff is not allowed to ask them to leave or vacate the seats, the premise being that once in their lives they have been customers of Starbucks, only if they're causing trouble perhaps is the only time they can ask people to leave. (this is in the Philippines btw)
@tjmichael8773
@tjmichael8773 6 жыл бұрын
It's more than bias. Too many Starbucks managers have a God complex.
@tjmichael8773
@tjmichael8773 6 жыл бұрын
John R but my femur likes to talk to you there babykins.
@jaym9846
@jaym9846 6 жыл бұрын
To core problem is the reputation of black men in society. Who is most responsible for fixing that?
@wilsondassumpcao2089
@wilsondassumpcao2089 6 жыл бұрын
Start by showing the face of the manager..the two men have been seeing humiliating way all over the world..time to show the face of the manager
@wilsondassumpcao2089
@wilsondassumpcao2089 6 жыл бұрын
seeing in a humiliating way i meant
@coryrobertson2129
@coryrobertson2129 6 жыл бұрын
Anyone working for Starbucks should quit
@screechingqueer
@screechingqueer 6 жыл бұрын
Acting inappropriately by being homeless - Howard Schultz
@wunfoe
@wunfoe 6 жыл бұрын
"Implicit Bias" "Unconcious racial bias". It is blatent racism.
@Littlething41
@Littlething41 6 жыл бұрын
Gayle: What is the definition of trespassing at Starbucks?" EXACTLY!
@mirandaal4541
@mirandaal4541 6 жыл бұрын
It happens to me almost everyday - minus the getting arrested - in Germany, whether I enter a music shop or an apple store etc.
@dburch7894
@dburch7894 6 жыл бұрын
Businesses have the right to ask people who are loitering to leave. Businesses don’t have to provide public restrooms. When the police came, they still wouldn’t leave.
@TabsT-vy5jy
@TabsT-vy5jy 6 жыл бұрын
Businesses should ask everyone loitering to leave, not just black people. The woman who recorded this was loitering for and HOUR before the black guys and she used their wifi too. How come you never said anything about her you racist.?
@dburch7894
@dburch7894 6 жыл бұрын
Tabs T If your referring to me, racist my Aunt Fannie, but I do have common sense and know the definition of trespassing. Also, all they had to do is purchase something. What kind of reasonable person believes they can use a business as their own personal property? Their job is to make money, if you don’t know that your education was sadly neglected.
@romanzmlv1458
@romanzmlv1458 6 жыл бұрын
Why don’t you care about your customers who are disgusted by homeless, crazy people at your coffee shops?
@tonyburgessful
@tonyburgessful 6 жыл бұрын
just flip the script, if these were two white men waiting for their friend, we would not be having this conversation.
@sumertheory
@sumertheory 6 жыл бұрын
did i hear right? no homeless and ppl with mental health issues are allowed in starbucks??
@northfield9529
@northfield9529 6 жыл бұрын
CEO: i want to serve the people and heal the country's racial divide and...um...um...make more money
@davstube
@davstube 6 жыл бұрын
No more Starbucks for me! The manager should be fired!
@angelgray8350
@angelgray8350 6 жыл бұрын
About 10 years ago I was denied bathroom at a gas station from an Asian male he said I had to buy something ! racism discrimination at its finest I wonder how many males he let use without them having to buy anything at all this stuff just makes my sick to my stomach how I was so disrespected and I've kept quiet all these years having to hold this in is causing me so much stress
@caligroovin1982
@caligroovin1982 6 жыл бұрын
Wow, this guy is a great businessman..he knows exactly what to say.
@fw5060
@fw5060 6 жыл бұрын
I heard all the apologies from the Starbucks management team ,but I have not heard anyone talking about the fact that these men are now in the system with arrest on their records, who is going to pay to have their records expunged????
@booklover2404
@booklover2404 6 жыл бұрын
they were not charged.
@cantthinkofone77
@cantthinkofone77 6 жыл бұрын
Super tired of the politics. Taking my business elsewhere!
@pamelajudithrwanyarare8429
@pamelajudithrwanyarare8429 4 жыл бұрын
Now this is what I call leadership. 👍
@NewConstructionTampa
@NewConstructionTampa 6 жыл бұрын
So what if someone is black and homeless and loitering? What are you going to do then Schultz?
@theengineer704
@theengineer704 6 жыл бұрын
Yeah, just fire the manager and pay up. Don’t try to clean it up. Be firm. Bye.
@glennkane6954
@glennkane6954 5 жыл бұрын
How come nobody asks Mr. Schultz what his company policy is when people sit at a table and do not order?
@mountaintopanthony4725
@mountaintopanthony4725 6 жыл бұрын
Howard is a true American patriot.. Champion for justice.. Thank you Mr Howard..
@kerstindahlqvist9641
@kerstindahlqvist9641 6 жыл бұрын
In Stockholm Starbucks humiliated a disabled girl. They wrote mute on her mig.
@pietrojenkins6901
@pietrojenkins6901 6 жыл бұрын
Does Starbucks not realize that coffee is black?
@StrongMightyandFree
@StrongMightyandFree 6 жыл бұрын
Starbucks does things like this out of arrogance-selectively, of course.
@newsnowdc7543
@newsnowdc7543 6 жыл бұрын
Woman finds hidden camera in restroom at metro Atlanta Starbucks, Star bucks manager said they would arrest the next black customer that used the bathroom and blame the hidden cameras on them, problems fixed!
@coraggio93
@coraggio93 6 жыл бұрын
That manager's face shoulda been plastered all over social media.
@cookiebaby27
@cookiebaby27 6 жыл бұрын
If you are not being respected! Leave those little green and white cups at Starbucks. What did you drink before there was a Starbucks? I promise you will Survive. And you wii have a few dollars in your pockets. Do not pay for disrespect!
@morehmeir9906
@morehmeir9906 6 жыл бұрын
So a homeless person can't sit in Starbucks and Use Wifi on a phone for example so he/she can get his/her life together?
@Firecloud500
@Firecloud500 6 жыл бұрын
That manager got fired for literally doing his job.
@colorwalk80
@colorwalk80 6 жыл бұрын
The "job" of being racist through the act of selectively enforcing a policy?? That was not his job.
@NoFocksGiven_
@NoFocksGiven_ 6 жыл бұрын
My cousin is homeless.... looks like he just found himself a home!!! 😥😎😅😄😃
@NoFocksGiven_
@NoFocksGiven_ 6 жыл бұрын
Are you homeless?? Nope. Carry on sir.
@azmildman
@azmildman 6 жыл бұрын
Why don' we send all the homeless to your house since you think this is funny and we will see what you think when they decided to stay. The point has nothing to do with homeless people, TROLL, so take that ignorant Fox News style deflection and stick it.
@nicolelollipops8268
@nicolelollipops8268 6 жыл бұрын
The funny thing is I bet the person that called the police had an inner battle before calling I bet he/she wishes she chose the other way.
@tlp8295
@tlp8295 6 жыл бұрын
This happens everywhere we go. If I am by myself I get treated great, but if my younger boyfriend who is black is with me we are treated totally different although they treat all lower income people this way
@tonyeverydaylife3298
@tonyeverydaylife3298 6 жыл бұрын
Did the 2 men file a lawsuit against Starbucks?
@carlabanks2784
@carlabanks2784 6 жыл бұрын
Starbucks is amazing and I'm glad they get it and are taking action. I don't drink coffee but I will start making purchases there. Kudos to Starbucks
@Greatnews4me2
@Greatnews4me2 6 жыл бұрын
I hope this is an isolated incident to engage the police because two people is sitting at a table at meeting in Starbucks.
@darienlenderson7120
@darienlenderson7120 6 жыл бұрын
I think it would be great if Holly the manager could simply apologize.
@bhavikpatel576
@bhavikpatel576 6 жыл бұрын
I’m a proud shareholder of Starbucks. I’ve never seen a corporation this large have as such strong values. They took ownership of their mistake and are in the process of corrective measures. You’ve got my business.
@Jimfromearthoo7
@Jimfromearthoo7 6 жыл бұрын
It's simple. Waiting for a friend wait outside. Or go inside make a purchase and sit down or use the restroom use the WiFi. Most restaurant have the “restrooms for customers only” policy.
@warfossil
@warfossil 6 жыл бұрын
No he wasn't. It's people like him who made the policy of only paying customers are allowed to use the bathrooms. He's just throwing his employees under the bus.
@JohnJohnson-hl4fv
@JohnJohnson-hl4fv 6 жыл бұрын
Gayle King said that Howard Schultz said: "operate on instinct and heart"? I don't recall them teaching that in business school. Howard must be snorting the coffee beans.
@ThinkLascivious
@ThinkLascivious 6 жыл бұрын
Many times while working on my laptop at Starbucks, i was told to leave if i did not buy something.
@trish0817
@trish0817 6 жыл бұрын
ThinkLascivious ... were you led out in handcuffs upon the police being called after you were there for 2 minutes?
@ThinkLascivious
@ThinkLascivious 6 жыл бұрын
BooBoo Kitty I'm Black... so i knew it'd be better to just leave rather than get hassled by the police that would surely come.
@bobbyjay3626
@bobbyjay3626 6 жыл бұрын
Unless they're homeless, come on man give the poor people a break.
@vwoday1872
@vwoday1872 6 жыл бұрын
"acting inappropriately they are homeless"
@carlosvelez3608
@carlosvelez3608 6 жыл бұрын
Call it what it is: damage control. He wouldn't have cared if there were no video, but since there was a video "he was sick to his stomach".
@gregbrady8454
@gregbrady8454 6 жыл бұрын
No homeless people in our stores God damnit!
@ganoslal2025
@ganoslal2025 6 жыл бұрын
no such thing as "unconscious bias" unless the biased person is in a coma when being biased.
@nabeanni3086
@nabeanni3086 6 жыл бұрын
He is not responsible for the actions of one employee. I applaud this man for wanting to make a difference instead of ignoring the problem. Starbucks - my new favorite place!
@AreneStheme
@AreneStheme 6 жыл бұрын
The CEO is doing the right thing as a lease and that is take responsibility and then correct the people under his leadership and be sure those who may not know is educated on their policy.
@oscarzana1728
@oscarzana1728 6 жыл бұрын
No joke, I was at a Starbucks and a white homeless man was in there. Smelled like he went number 2 on himself. People left, I was gagging from the aroma but no one asked him to go. What’s up with that?
@TheLadyluna2
@TheLadyluna2 6 жыл бұрын
Still not going to help this men because now they're in the system.
@michaell874
@michaell874 6 жыл бұрын
The fact of the matter is that Starbucks is responsible. The manager from that store apparently has a habit of pushing customers away due to nonsensical ethics due to an inflated ego from a position that probably wasn't even earned. Geez! How often do people spend hours in a Starbucks? Also, why are there never any Starbucks in predominantly black or Latino areas?
@FJF119
@FJF119 6 жыл бұрын
Schmuck you are twisting and distorting the facts conforming your identity politics A starbucks franchise is considered private property ; ie , employees have right asking a non paying person to leave the premises. If they refuse to comply they face arrest for trespassing ......Simple . The PC police are destorting , twisting the truth .
@didikamanzi6913
@didikamanzi6913 6 жыл бұрын
Did he just said homeless? So are not human beings they don’t belong in Starbucks we lost our humanity period.
@Jimfromearthoo7
@Jimfromearthoo7 6 жыл бұрын
Ok, everybody go to Starlucks tomorrow and Just order nothing and play with your devices for hours. Also go into the restroom and bathe. My lawyer said to tell them I’me waiting for a friend. Can you go to any restaurant and just sit and wait for someone? What if the person they are waiting for don’t show up for several hours? At least order a drink or a beverage. Most people would order something right away and not wait for someone to show up.😛
@TheChaz747
@TheChaz747 6 жыл бұрын
Jim Fromearth you’re using too much common sense. It’s 2018, no one in the media or liberal land knows what that is.
@omadjourney
@omadjourney 6 жыл бұрын
Inviting for EVERYONE Just not the people who need it the most, the homeless.
@Kawitamamayi
@Kawitamamayi 6 жыл бұрын
Manager politely followed Starbucks policy to ask the two non-customers to leave. When calling 911 She said “We have two gentlemen who refuse to order or leave the café.” The CEO Schultz called her a racist. That is BS he lied about what she said accusing her of complaining that “two black men won’t leave the store.” He through her under the bus. The CEO Schultz is the only racist in the room!
@katfancey1113
@katfancey1113 6 жыл бұрын
Howard's testicles never dropped. He has a complex.
@booklover2404
@booklover2404 6 жыл бұрын
she didn't ask the other customers to leave who had not ordered anything so yes they were singled out!
@timmiller3576
@timmiller3576 6 жыл бұрын
"Nobody should be asked to Starbucks"............ unless they're homeless or mentally ill. Really!? Who determines they are a mental case or homeless, the barista?
@MrMike-vw1oh
@MrMike-vw1oh 5 жыл бұрын
What about the incident in Tempe, AZ?
@sheldonhighsmith3333
@sheldonhighsmith3333 6 жыл бұрын
Let's open a black version of Starbucks and call it Bae
@lifestyleandbodybalanced4463
@lifestyleandbodybalanced4463 6 жыл бұрын
And why cuffed for this minor "trashpassing" not buying coffee for 10 minutes? The police could have asked them to leave the store? WHY Cuffed! I will send this video to all African leaders.
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