DATE: JUNE 11TH
FLT NO: AA1684
AIRLINE: AMERICAN AIRLINES
DEP: KJAX 1:10 PM (2H00M LATE)
ARR: KMIA 2:10 PM (1H36M LATE)
ARR RWY: 26L
TAIL NO: N315SD
AIRCRAFT: B737 MAX-8
ENGINE: X2 CFM INTERNATIONAL LEAP-1B
SEAT: 9F
NOTES: 1st Flight On American Airlines And I was Not Impressed With The Quality, Or Service Of The Flight. No Meal Service Due To Severe Turbulence, Our Flight Was Two Hours Late, Making Me Miss A Connecting Flight To KDCA. American Airlines Staff Were Difficult To Talk To And Every Time I Tried Asking For Help, They Always Pointed Me To Another Location. Gave Up And Called The Customer Service Phone Number And They Got Me Rebooked. Applause To The People Who Work The Phone Lines, They Truly Do Miracle Work For Airlines. Total Rating: 5/10.