Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA). To some, these terms represent the pinnacle of digital transformation, with the potential to modernize how organizations do business. For others, they are the over-hyped “shiny new object” whose real-world value is murky. If you peel away the acronyms, the underlying technology can, and does solve everyday repetitive tasks that prohibit employees from spending time on more valuable work.
In their practical application to document management, AI, ML, and RPA extract data from documents, get that data flowing into the right systems and processes, and automate manual tasks with as little human intervention as possible. And plenty of organizations are doing it today.
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