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If your rear tailgate won't stay shut but you can hear the electronic mechanism making noise, or it won't open, this is how to fix this common issue on 4th gen 4runners and save yourself a lot of money.
I apologize in advance for rushing through the video. My iPhone's memory was full and had to keep it short. Also, it was labor day weekend and I was camping in my 4runner that evening. I missed most of the day because I couldn't get my rear hatch to stay closed.
A few things I left out of the video.
-to remove the back panel first remove the door strap with a 10 mil socket. The bolt is also a large phillips head screw but a socket is needed (the bolt snapped on me). Then use a plastic wedge. They're $7 for a set at harbor freight, home depot...etc. Jam it under the panel in a corner and work it across while pulling with your hands. The pannel is held on with plastic pieces and they won't break (hopefully) Then slide the panel towards the top of the hatch door because the panel curves inward where the glass window is.
If your door is stuck shut, you'll need to crawl into back and pop open the larger of the two small doors. There will be a plastic moisture layer you can peel up with your hands. You'll see a white box. On the side there is a protruding white cover that slides off to give access to the two handles you move to release the hatch door.
You'll need to disconnect the vehicles battery and the plugs that go into the computer because the computer needs to relearn the system.
Good Luck!