Surface Pro 7: How to Fix Keyboard Not Working Unresponsive (2 Solutions)

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Surface Pro 7: How to Fix Keyboard Not Working Unresponsive (2 Solutions)

Рет қаралды 475,937

Күн бұрын

I show you two solutions on how to fix the keyboard on a Microsoft Surface Pro 7 that is unresponsive. Hope this helps.
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Пікірлер: 879

@hannabanana2294 3 жыл бұрын

Someone give this man a medal. My type cover stopped working back in February and I had to go to the Microsoft store for a replacement. They gave it to me for free but it was still a hassle. Today, after about 8 months with the new type cover, this one stopped working as well. I was so stressed about getting a replacement because with covid I am sure that would be even more of a hassle. But I found this video and the first step worked perfectly. Thank you so much for saving me all the effort and time I already had to spend once on this issue. Microsoft should really do something about this though.

@muslimahcoaching7018 2 жыл бұрын

Totally agree Best video. Sang really professionally presented. Also I didn't have alcohol. I used vinegar. Did the same job. And it works!

@bigtshotmusic Жыл бұрын

did you need a warranty

@hannabanana2294 Жыл бұрын

@@bigtshotmusic I didn't, but also I live in nyc and went to the 5th ave location in Manhattan and they were so swamped, I think they just wanted to get me appeased and out of the store as quick as possible. So I can't say for sure if they'd give it for free in a more relaxed/suburban environment

@giteshjaiswal5975 Жыл бұрын

Is that keyboard vomes with warranty or they gave you because it just got damage.

@alexchallu4164 Жыл бұрын

L L

@abby4585 3 жыл бұрын

Thank you so much! I was freaking out because it wasn't working during my online class, but the first method worked perfectly for me. I cannot thank you enough!

@builtdifferent6227 3 жыл бұрын

same lol

@netricd1324 2 жыл бұрын

Does it work on any surface pro?

@loucipherreed3211 3 жыл бұрын

Bro, I've been Involved with I.T. since the early 90s. Getting into the bios of your own machine used to be so much easier. As u might imagine I've looked this kind of shit up a trillion times. This tip fixed my keyboard and problem faster than I have ever experience before, faster than any help video that ever was. Homie, thanks for putting out a succinct, accurate answer. You have no idea how much frustration you helped curtail with this fast and easy trip. Keep doing it. Sure, theres are a million of these things up. But so few do it right. When i find a tip that works, I save it and the dude who posted it's name. Then when I have another problem I look back on who has done things right in the past. Oh yeah this guy dont bullshit, he'll give you a good answer. Stick with him for future issues.

@KP-iv5ih Жыл бұрын

Loucipher u shoulda went into writing not IT my man

@melindajannise-rust2769 2 жыл бұрын

A medal is definitely in order. Option 1 worked, but Option 2 forced me to look at my dirty connections that I have neglected cleaning over the years. I have the first generation Surface and still love it, so I was frustrated when this happened. Thanks WorldofTech!

@kelseylavinio 18 күн бұрын

THIS WORKED FOR ME! After hours of googling and panicking, the power + volume up did the trick! I'm sooo happy!!!

@tracymurty4398 4 жыл бұрын

You are a life saver!! The cotton bud with hand sanitizer clean worked a treat....you have saved my working week! Thank you

@fenhu3234 3 жыл бұрын

Incredible! I'd watched many videos in vain until I bumped into yours which solved my problem in a matter of seconds(option 1). Thank you SOOOOO much!

@uttarakale 2 жыл бұрын

thank you so much for your simple productive solution! super cool! please keep them coming!! :) 5 stars for you! My keyboard was unresponsive and I got it up and running in a minute with your super instructions! you do deserve a medal!

@kkkayb578 3 жыл бұрын

Solved perfectly (only did 1st method). You saved me. Thank you so much.

@776manic 3 күн бұрын

I don’t ever comment or give reviews but this was a quick and straight forward fix. Thanks

@user-bw9lo5sq7v 5 ай бұрын

Thanks so much for the information. I didn't want to buy a new one. I followed the first method and now it works! So thankful!

@kidsuperpunch7541 3 жыл бұрын

Thanks so much! The BIOS thing worked for me (option 1), didn't have any faith in it, BUT IT WORKED!!

@longchhorvornn9335 2 жыл бұрын

I was freaking out when I couldn’t type anything. The deadline of assignment was approaching. I tried your two tips and it worked for option 2. Thank you.

@goranmanojlovic982 Жыл бұрын

actually he deserves two medals. One medal for each solution!!! Solution 2 worked for me!!!!

@monique5973 11 ай бұрын

OMG!! My keyboard has been down for a while now and I purchased a new one today for more $$ than I wanted to. I tried the new keyboard in the store, and it did not work, so I immediately returned it. Saddened without a functional keyboard, I tried YT and there you are with two fixes. Tried option one, it did not work. Almost losing hope, but alas, the simplicity of option two worked like a charm. The time spent traveling, purchasing, worrying, and searching, all vanquished in seconds, with an alcohol-soaked, cotton swab. You've done a service today. Thank you!!

@WindEntityColin Жыл бұрын

2022 update! YOURE AMAZING Surface Labtop 2 (not detachable) wasn’t working trying to touch screen click through settings to find something. Nothing worked. Diagnostics didn’t work. Used the Volume up and power down key and worked Thank you very much!

@NickKiussis 2 жыл бұрын

My man! First method worked like a charm! Thank you so much for taking the time to help us all. You’re the man. Subscribing now!

@lorenbarnhurst 3 жыл бұрын

Thanks man! I had tried everything but didn't know about the boot to Bios screen...I usually let go of the two buttons to just do a hard reboot. That first tip was the trick to get mine back!

@finnremnant2280 2 жыл бұрын

Hero, my keyboard hasnt been working and uni is starting in 2 days, this dude is a literal lifesaver, thanks for your help!!

@jenniferjohnson9419 3 жыл бұрын

It’s such a relief you popped right up when searching google. The first option worked! My tablet or key board wasn’t working and now it does! Thank you!😊

@73philter1 3 жыл бұрын

Thank you - I had tried everything - re-setting computer and re-loading windows 10.. but this is the first time I've been able to use the keyboard for a while!

@nagapraneethvakkalagadda1604 2 жыл бұрын

I was skeptical about cleaning the ports with alcohol rub, but it actually worked Thank you

@danielkeiser820 8 ай бұрын

You just made my day 🙂, I thought this was it for my old loved surface pro 4. But your super cool and easy fix (version 1) saved my old comupter from being replaced "already". Now give it a 2nd life. Thank you so much. Cheers Daniel from Switzerland

@tya7560 2 жыл бұрын

Thankyou so much, I had an online lesson and was freaking out so much, thankyouuu

@hilaireluk8088 2 жыл бұрын

Omg thank you! I spent like 30 minutes stressing out over it and it worked straight away after watching this video!

@michaelkevin146 2 жыл бұрын

I'm so glad people like you exist..... I was freaking out but the first method worked for me

@alejandroandino7843 3 жыл бұрын

Thank you so much, mine began to be unresponsive and as I gave up, I decided to look for reviews on other options and thankfully this video popped up first and saved me from buying another one 🙏🏼

@alejandroandino7843 3 жыл бұрын

update: I thought I was done with just doing the first method (and it worked initially) but when I detached and reattached the keyboard it became unresponsive again, went ahead and did the second method and now its completely fixed!

@franceshill6964 Жыл бұрын

My Surface Pro just stopped working. Read and tried all the steps from MS Website, but this one did the trick. Many thanks!

@elmoretuttle5537 2 жыл бұрын

Do you like cigars! This man needs a big fat one. Did the "hold power button for 1 minute" followed with "volume and power button for 15 seconds. It booted up normally and we are off and running. Many thanks!

@sodoo.o10 9 ай бұрын

Wow, I cannot believe the alcohol method actually worked. Thank you so much for your help.

@giantsquidy3491 2 жыл бұрын

YOU ARE A GOD. I spent a few hours on the internet and on official Microsoft forums with no solution. This was an instant fix. Thank you so much!

@graceofart806 4 жыл бұрын

Omg THANK YOU I WAS ABOUT TO CRYYYY

@Ms.Robinson__ 2 ай бұрын

This was sooo helpful. I'm in the middle of doctoral work and I don't have time for the shenanigans and typing disruptions. Thank you.

@LisaHaveman 8 ай бұрын

DUDE!! The rubbing alcohol worked!!!! THANK YOU!!!!

@michaelvonfriedrich3924 3 жыл бұрын

Option 1 worked the first time, and it would reignite my password, but option one fixed the entire issue. Thank you very much!! 😃

@wisitc.3365 2 жыл бұрын

The press and hold into BISO method really works! My SFPro7 could not charge and keyboard didn't work. I found your video. Now these have been fixed. Thank you so much!

@rainydays4383 2 жыл бұрын

first method worked perfect. thank you! you deserve a medal for this 😭😭😭

@anotherpaul7238 Жыл бұрын

After having tried various methods, your second proposal finally worked (I used ethyl alcohol). Your video is really helpful. Thanks a lot, thumbs up!

@PirateFamilyMagic 3 ай бұрын

This video may be 4 years old but it saved me today! Solution 2 was the trick. So crazy because I haven't even disconnected the keyboard in months so I never thought it would be dirty. Thank you for saving the day.

@WorldofTech 3 ай бұрын

Glad it helped!

@maleeca4356 2 жыл бұрын

Finally a solution that works. I started with the rubbing alcohol method and it worked instantly. I've been searching for ways to fix this and nothing ever worked. So glad I found this video!

@WorldofTech 2 жыл бұрын

Using rubbing alcohol would have been my 3rd step.

@Millie213 3 жыл бұрын

Omg, you are a life saver, I have a deadline and my keyboard stopped working. I was about to cry because I know I would have taken a few days to get support from IT. 🤩

@angry4015 2 жыл бұрын

I have not been able to use my Surface for almost one year. Your bios solution fixed it in SECONDS. Thank you sir! Awesome video.

@kexincheng6502 Жыл бұрын

My goodnessss. I have tried all the solutions I found on Microsoft support page but those did not work. And your second method which is to rub the connecting place with alcohol worked!!! Although I am only able to use the type cover extended, I do not have to buy a new one! Thank you so much sir!

@martinhd288 Жыл бұрын

Thank you very much ! I tried everything until your instruction fixed the keyboard problems.

@sixdinnersyd 3 жыл бұрын

So a couple of days ago there was a coffee spill which I immediately cleaned up, but I guess not what I couldn't see. The Bios thing didn't work but cleaning the contacts worked like a charm! Thank you thank you!

@clef_menthe_ine5979 3 жыл бұрын

OMG THANK YOU SO MUCH FOR THIS VIDEO !!!! I was desperate ! But the first trick resolved everything !! Thank you so much ! I would just like to add that if when you're in the bios, you still can't do anything, go to Devices and check if the "Surface type cover port" is activated! Mine was off !!

@rugermossberg9221 2 жыл бұрын

I have a Dell tablet with the keypad and the rubbing alcohol did the trick after a week of not been able to use it. You are awesome!

@ternwatcher22 3 жыл бұрын

Bringing up the BIOS did the trick for me. I had gone through the the whole Microsoft troubleshooting process (except for the last recommendation, which was to reset the unit). THANKS!

@Sheillaakwara 2 ай бұрын

Thank you so much! I’ve gone through a few videos on KZfaq trying to fix this. Your first solution worked for me. Thank ya!!

@whutnameisnttaken1 2 жыл бұрын

Awesomeness! The alchol technique worked! Thank you!

@bmcrz4342 3 жыл бұрын

First method worked for me! As opposed to what you said, the cursor didnt show so I just touched "Exit", but when my lock screen popped up, the cursor was back!! Thank you so much!

@lofibeats1512 3 ай бұрын

First one worked for me. Thanks. Saved the day :)

@AJJJ-co2vd 2 ай бұрын

Worked for my 10 yr old surface pro 3 thank you surface pro expensive but still going strong. I'm gonna try and make it to 20 yrs. Still looks new

@MarcusThePotato69 3 жыл бұрын

TYSM! I was freaking out, but I did only have to do the first half of the BIOS part. Holding down the power button is much different than just restarting or smth.

@beetlejuiceification 5 ай бұрын

You saved my teaching day, I was able to enter grades immediately. Thankyou thank you and blessed thank-you! You saved me a lot of headache today and in the future if it ever happens again. A watcher from Alabama!.

@wisdomsafugha1522 2 ай бұрын

Worked like a charm. The 2nd method.

@Maria-qm9cg 3 жыл бұрын

Thanks, worked well, the first option.

@danielbird7022 Жыл бұрын

Absolute life saver! Your first trick (boot to BIOS) worked first time. Thanks so much.

@mariogarcia6539 Жыл бұрын

THANK YOU!!! the bios worked! After trying everything, I thought the keyboard just died. I bought a new keyboard and to my surprise, it didn't work either!! I found this video and after doing the BIOS reset, both the new and old keyboard started working!

@jagottem100 Жыл бұрын

Thank you so much! I was researching why it suddenly stopped working, and all I kept reading was that the ports or keyboard were broken and it would need to fixed or replaced.

@brianmanahan852 2 жыл бұрын

THANK YOU SO MUCH!!!! I can’t thank you enough!! I spent over an hour with a microsoft IT support tech who accessed my laptop remotely and ended up resetting my PC & making me loose all my installed software and nothing they did worked so they told me to buy a new keyboard which they said would hopefully fix my problem. The 1st option you showed fixed my keyboard problem, thank you again you’re a lifesaver!!!! 🙏

@alekdrake7799 2 жыл бұрын

I'm so thankful! First method worked!! BIG THANKS 🙏🏼✨

@ashiesplaylists 2 жыл бұрын

The alcohol trick worked. Saved my life!!!

@nivedaarul7049 2 жыл бұрын

Thank you!! 1st solution worked 👍👍

@thelexkex 2 жыл бұрын

Thank you so much! First method worked for me right away!

@derekhuang1701 2 жыл бұрын

Thanks so much for the solution! (Typing this after fixing with the first method) My keyboard was literally working an hour before and just suddenly stopped working. Those articles online are just useless. I don't know how you find the first solution but it saved me from buying a new keyboard.

@derekhuang1701 2 жыл бұрын

Fix your stuff Microsoft, why does a problem 2 years old still exist

@karlossantraz 2 жыл бұрын

this is definitively the best tech support video

@ej9484 2 жыл бұрын

Dude I was so confused. The first Troubleshooting method worked for my surface laptop 3! Thank you!

@abivan1 3 жыл бұрын

Thanks heaps - it worked, but now the problem is happening with frightening regularity. It happened yesterday in a Zoom lesson and I couldn't type in the Chat box so I had to abandon the class. I'm so over Surface Pro, and it looks as though many other people have had the same problem as you've garnered 100,000+ views!

@jeromebell09 2 жыл бұрын

First solution worked, thanks!

@Nowaydatsme 2 жыл бұрын

Oh my god. I thought this was fake. I tried the alcohol solution and it worked. Not immediately but it took around 5-10 minutes for it to start responding again! Thank you so much!

@SolosisterN Жыл бұрын

The second method worked. Thank you!

@khairatyusuf9026 2 жыл бұрын

The button solution is very amazing. Thank you very much

@MrsCali69 2 жыл бұрын

Yayy... I'm doing flips🐬🐬🐬 it worked! Haven't used my type cover for a year 😢ThankU

@victoriaarevalo5095 2 жыл бұрын

Thank you 🙏🏼 that first one worked.

@simplefawziahsvlog8801 2 жыл бұрын

Thank you sooo much! The first one was not working, but when i tried the second one, Thanks God, its working!

@geraldas7066 3 жыл бұрын

The first option worked for me. Thank you so much

@jamesjmhumphreys 3 жыл бұрын

Worked like a charm. My hero.

@cruzfamily1660 2 жыл бұрын

Someone who showed me something that actually worked. You’re amazing

@ruqayyahaqeel2449 Жыл бұрын

After cleaning the contacts my keyboard works great, thank you.

@630designs 2 жыл бұрын

Thank you. The first method worked for me. I really appreciate it.

@marbiengregory5976 2 жыл бұрын

Thank you so much. It worked. I was angry at my S7 keyboard did not know it was just maybe dirty.

@platinebrown 13 күн бұрын

This video has saved me so many times. Thank you!!!

@user-mh7xp8ce2h Жыл бұрын

First one fixed the same issue on my surface laptop 2. Thank you!!!

@lawrenceoladimeji 2 жыл бұрын

I was struggling with that until I watch your 2 suggestions. The use of the alcohol worked for me. Thumb up.

@mellohivspigstep3873 3 жыл бұрын

Thank you so much! I just tried the first solution with my surface go and so far it's been working, thank you!

@robertjschmalz355 2 жыл бұрын

Thank you very much. Cleaning the contacts worked for me.

@rayan2332 4 ай бұрын

Thank You so much! Issue resolved after following your instructions.

@kampanatvijitsrikamol1986 Жыл бұрын

The first method worked well for me, thanks a lot.

@ymr130 2 жыл бұрын

Thank to you! We tried every video and your video is the only one that worked!! Thank you!

@mortinsonkurtis Жыл бұрын

Getting into Bios and back out worked. Thank you!!!!

@SuperLamouchi 3 жыл бұрын

Thank you so much! Worked like a charm! Thumbs up!

@debren27 Жыл бұрын

Thank you!! Booting into the BIOS config revived my keyboard! Actually it wasn’t my keyboard, because I tested anothe me one - clearly it was my SP7 not recognizing the keyboard. Super easy fix I haven’t seen elsewhere! Thank you!

@catherinebower4089 4 ай бұрын

awesome! it worked! the second method for me. thank you!!!!!!!!!!

@azamlp Ай бұрын

2nd method works superbly. Thank you mate

@macedma1002 2 жыл бұрын

the first step does the big help! thanks a lot for the very helpful tip

@brcromleysr 2 жыл бұрын

I didn't believe the first solution would work, so planned to go direct to the cleaning. Then I thought I might as well do the reset and, completely surprising me, it worked.