Recover All Your Important Data From A Samsung Phone With A Broken Screen

Рет қаралды 416,378

Күн бұрын

This video shows you how to recover and transfer all your important data (photos, videos, messages, apps, documents) from a Samsung phone with a non-functioning display on a PC or another smartphone.
================================
Chapters:
0. Intro: 0:00
1. Common OLED Screen Failure: 0:54
2. How are we going to recover the data: 1:27
3. Why is DeX on PC the easiest method: 2:16
4. Why the touchscreen must be in working order: 2:44
5. DeX on PC method: 3:27
6. USB file transfer: 7:37
7. Connecting the phone to an external monitor: 8:58
8. USB C Alternate mode: 10:58
9. Copy the entire contents of your broken phone onto new one: 11:58
10. Transfer your photos and videos from your broken phone to a PC: 15:37
11. Factory reset your phone before sending it off for repairs: 18:12
================================
Links:
USB Type C to HDMI and USB A
Amazon US:
www.amazon.com/Multiport-Adap...
Amazon India:
amzn.to/42tsy8t
Monitor:
ViewSonic TD1655 Monitor:
Amazon US:
www.amazon.com/ViewSonic-Port...
Amazon India:
amzn.to/44b4msP
TGC is a part of Amazon's Affiliate programme, when you purchase a product from the links above, we earn a small commission at no extra cost to you.
================================
Samsung DeX:
www.samsung.com/us/apps/dex/
================================
Social Media Links:
/ techguycharlie
/ techguycharlie
================================
#note10plus #brokenscreen #datarecovery

Пікірлер: 291

@TechGuyCharlie 22 күн бұрын

I've got a newer updated video with a much EASIER way to unlock and recover data: kzfaq.info/get/bejne/gp5ddcZpusuboKs.html

@BB-oe4ij Жыл бұрын

This is an evergreen!!!! Sometimes it's just not worth the effort of exchanging the screen on an older phone. You did a great work on how to still get hold of important files we might need. Thank you for all your effort❤

@TechGuyCharlie Жыл бұрын

Oh totally! I really hope this guide helps someone out as Samsung was asking around 240 Euros for screen replacement which is too much for many! Yes, you can buy a 2nd hand used screen for cheap but then you also need the skills and tools to change the display which isn't easy on these phones.

@VirajGamage 7 ай бұрын

If your phone's usb c port version is not 3.0 or upwards, plugging the phone to monitor directly using cables will not give you anything on the monitor.

@1439loverboy 5 ай бұрын

Thank you very much bro. your methods work like a charm.

@standakottas3217 Жыл бұрын

Very useful. Exactly what I needed. Thanx

@TechGuyCharlie Жыл бұрын

Thank you! Glad the video was helpful.

@intobeing4805 6 ай бұрын

Thank you Charlie. Question if I have a usb-c to HDMI attachment is the wireless mouse connection necessary or can I use mouse connected to laptop? Thank you K

@daniellpruitt7838 8 ай бұрын

I'm trying this tonight when I get home! You detailed everything perfect. I figured out I can unlock my phone I hear the clicks and feel the vibration when it opens

@TechGuyCharlie 8 ай бұрын

Hey, checking to see if you were able to unlock the phone and recover your data?

@animone-vu2zl 8 ай бұрын

@@TechGuyCharlie hey does it work on any samsung Or high end S series?

@Dabears273 11 ай бұрын

Thank you for the video this is exactly what I needed help with. This was awesome information.

@TechGuyCharlie 11 ай бұрын

Thank you!! I really hope you were able or will be able to recover your data off your phone using one of the methods i've shown. Please do tell me if it works for you. 😊

@ly974 11 ай бұрын

Hii can i contact you, i have trouble with my phone

@vsprabakaran 3 ай бұрын

Really worthful.. thanks bro

@sakibihsan4435 7 ай бұрын

This is the best video on this purpose......Thanks bro ❤

@TechGuyCharlie 7 ай бұрын

Welcome, I hope the video was helpful and hopefully you were able to recover your data!

@robbertsimpson4735 9 ай бұрын

saved my files man, thank you so much!

@TechGuyCharlie 9 ай бұрын

Glad I was able to help! 😊

@user-cb7yf9kh2o 10 ай бұрын

thank you very much dude... take love...

@ruddy5832 11 ай бұрын

Bro u just save my life 🙏🏻

@irlanda2699 Жыл бұрын

This is a great video of Charlie I'm going to save it in case something happens to my s23 ultra thanks for the video keep up the good work😂

@TechGuyCharlie Жыл бұрын

Thank you Paul and let us hope not! 😂It really hurts to see such an expensive phone develop issues.

@ericmoney9734 8 ай бұрын

Problem is, i have a password on my screen 😤 *EDIT: FOUND A FIX! You need your replacement phone and the USB C to HDMI plug. Now, to get your password to work after you have restarted your phone ( Volume up & the power buttons for a few seconds ). You simply place a thin sheet of notebook paper on the good screen. Make sure you have a password setup. Square out the letters & numbers for your password on the paper from the lock screen on your replacement phone. Label each square with the corresponding letters / numbers above the square and don't forget the enter button. Cut out the squares. Then simply swipe up and place over the damaged screen, pull out your S pen and enter your password. You'll hear the audible click when it's unlocked. If you have biometrics turned on you'll be able to use that to unlock after.

@physcoplayz4157 7 ай бұрын

I don’t have one use your brain bro

@TheProGamerYT_ishere 5 ай бұрын

@@physcoplayz4157you use ur brain u don't know all about phones.

@ikramgichki9602 4 ай бұрын

Use a keyboard

@khushichouhan8601 2 ай бұрын

So even if touch is not working do s pen work?

@piczos883 8 күн бұрын

Damn , BIG THANKS for this vid . today my lovely note 20 ultra died suddenly . black screen , everything working just no screen . ive bought s24 ultra immidiately but you helped to transfer all data . big thanks again :}

@TechGuyCharlie 8 күн бұрын

Super glad I could help! 😊

@luispaez2418 3 күн бұрын

thankyou so much i was able to transfer data from a broken screen

@TechGuyCharlie 2 күн бұрын

I am so glad I could help! 😊

@Leslie537 4 күн бұрын

I was able to use dex on my laptop last night and saw my phone's contents. But today I can't get it, and my new phone came today. I have thousands of pics and videos. I'm so upset.😢 I can't retrieve them. Your video is awesome though! Thank you!

@nicholasmartin4150 7 ай бұрын

Is it possible to use any hdmi to type c cable to operate on pc using the mouse when the mobilephone screen is broken? Or does it have to be a particular type of hdmi ?

@ae0072 8 ай бұрын

Hi What is the black cable that you plugged into the Adapter and i guess into your pc?

@padmasuresh3668 2 ай бұрын

Thx so much in that phone i have so many important files i glad to say thank you❤️✨

@TechGuyCharlie 2 ай бұрын

I hope you were able to backup your files? 😊

@clintremy6316 10 ай бұрын

Very helpful

@alessiamoretti9150 3 ай бұрын

This video just saved all my children phot's memories!!!!! Than you very much!!!!1

@TechGuyCharlie 3 ай бұрын

Glad I could help! 😊

@e.teawa6 7 ай бұрын

You are a legend bro thank you !

@TechGuyCharlie 7 ай бұрын

Glad I could help! 😊

@emekaaustin Жыл бұрын

This is an invaluable video. I have been wowed

@TechGuyCharlie Жыл бұрын

Thank you! 😊

@tianyuan519 8 ай бұрын

Thanks, Charlie! Your video is really thoughtful and detailed. I'm using a Samsung Galaxy A53, and it works best for me when I use the direct USB connection to transfer files. I haven't been able to figure out what's happening with DeX or the monitor methods, as my screen stays completely black. The best I can do is unlock my phone and allow USB file transfer. When attempting to use DeX on my PC, it never detects that my phone is connected, even after unlocking it. Similarly, with the monitor method, my monitor can't seem to detect the phone, but actually, the monitor and the adapter work perfectly fine when connected to my PC.

@TheEpicSquash 4 ай бұрын

My touch screen doesnt work i hate myself

@markfeazell2526 3 ай бұрын

Just buy a new screen and a cheap cellphone repair tool kit and replace the screen

@user-rg9pm9sn4k 8 ай бұрын

This was a lifesaver. Thank you!

@JamesFoxPodcast 8 ай бұрын

Great! thank you!

@SohnyDigital 6 ай бұрын

thank you so much bro you save my day

@TechGuyCharlie 6 ай бұрын

Did it work? if it did, then glad I could be of help! 😊

@parthshete2717 Ай бұрын

Thank u soo much bro your video save my display

@TechGuyCharlie Ай бұрын

Glad I could help!

@dontlootme6497 Жыл бұрын

Hello Charlie I just got to your channel in suggesting and I love it Just a video Idea Can you do Is Note 20 ultra worth it in 2023 video ? Thank you and keep up the good content

@TechGuyCharlie Жыл бұрын

That is a good idea, but the only issue with Note 20 Ultra at the moment is its battery life, it barely lasts a day even with a new battery, I might make one in the near future. 😊 and Thank you.

@myredgaming 4 ай бұрын

Thanks for the great video! But what kind of screen is needed? I tried to project it on a Dell screen (for computers) but it does not see any signal from the phone :/

@theshriekingnight 5 ай бұрын

Just FYI if your phone powered down and the touch screen isn't working at all for you to type in a pin, you can maybe plug in a USB-C Hub with an hdmi output into an external monitor, then plug in a keyboard and type in your pin. I was able to unlock my Galaxy S21 this way with the 332 Anker hub ($20 on amazon) and a corsair keyboard. Nothing would display on the monitor UNTIL AFTER I was able to enter my PIN though, so you'll have to mess around with it.

@NoyNoy09 10 ай бұрын

thank you so much man

@TechGuyCharlie 10 ай бұрын

Happy to help 😊

@abhinavdwivedi147 Жыл бұрын

Nice it will be best for me if my smartphone gets green in future 😊❤

@TechGuyCharlie Жыл бұрын

Thanks dude and let's hope no one faces this problem with their phone 🙈

@nushnume Жыл бұрын

You could try to find one that has a dead board/battery with cracked back and transfer the working components and back cover in the working display chassis. It's usually cheaper than just buying the screen itself

@TechGuyCharlie Жыл бұрын

Been thinking about that, eBay should have plenty, but from my past experience of ordering spare parts internationally is another ordeal, in my country there is heavy customs duty and sometimes things just get stolen or lost during shipping, that is a lot of headache lol.

@Jessdln Ай бұрын

thank you so much

@user-ek5qn1wz3r Жыл бұрын

You are a life saver. I love you friend

@TechGuyCharlie Жыл бұрын

Glad I could help! 😊

@SSSS-v7x 9 ай бұрын

Hello, I have a question can I transfer my files to a hard drive or micro sd card that still needs to be inserted into the phone? Never had a micro sd card inside the phone, so this can work? Also can I delete pictures or videos while in this mode? Thank you in advance.

@user-vu2hv6lo2j 10 ай бұрын

Thanks brother

@TechGuyCharlie 10 ай бұрын

Welcome

@ip3931 3 ай бұрын

No, I have forgotten my password (awful predicament) and didn't register the device to Samsung (regrettably). I am told the only way to access my phone again is to get it hard reset it in a shop (which makes me very nervous as my personal data is on there). Also, I don't have ANY money to buy certain products such as the cable. Is there any way using my laptop and this locked phone to retrieve my data and hard reset it myself?

@ip3931 3 ай бұрын

P.S in the last decade, I have experienced TOO MUCH data, technological and financial loss to say the least, not to mention TIME.

@user-fc3ky2mu9h 9 ай бұрын

Tech Charlie, Thank you for the video which gives various options. My screen is flickering and little line with a time display i can make it, Not sure how to save data? sometimes 3 green lines only....Any suggestions will be helpful.

@TechGuyCharlie 9 ай бұрын

Hey, so as long as the touch screen is functional, you should be able to get the data off your phone with any of the methods i've shown in the video, DeX, USB file transfer, it will take a little trial and error, but it can be done.

@user-dx6jt4cd9w 10 ай бұрын

I have a pattern lock on my android? I havent ordered the usb c hub yet, i am. But how will i go about the pattern unlock? Can i do it with the mouse? I will have to get touchscreen monitor?

@thepandaorb 9 ай бұрын

My old phones screen is completely black, i cant even interact with it, what do i do?

@k0shak7 5 ай бұрын

Did you find a solution

@thepandaorb 5 ай бұрын

@@k0shak7 I had to buy a new one 😞 i was able to connect it to a computer screen and transfer my stuff though since I’ve done it before. I think my issue was my screen was overworked

@dimavolcu Ай бұрын

@thepandaorb Ай бұрын

@@k0shak7 nope, i had to buy a new one lolz

@danielkelly8756 28 күн бұрын

The other way which I didn't even think of is just to get your phone screen replaced. I got mine replaced for a reasonable price and then I had a usable phone again and access to all my data.

@NaifDread Ай бұрын

Got a stupidly hard password so I copied the layout on a piece of paper that I taped on, worked like a charm. Just need to buy the stuff to mirror to pc now as thats probably the easiest for me

@TechGuyCharlie Ай бұрын

I've been experimenting and I have a new much simpler method to unlock, will be making a video about it next.

@ironblader 8 ай бұрын

i have an S10 Lite (broken, black screen) (USB 2.0) bought an USB-C Docking Station with HDMI and USB ports, but its only working with an USB 3.0+ S10l is still alive. what to do? isnt there any method with odin or somewhat?

@lexiblickfeldt6134 2 ай бұрын

Could this work only for that certain phone or can I do it from a Samsung Galaxy A54 to a Samsung Galaxy A15? Cause I use Straight Talk and called customer service but they didn't really understand what I was saying. I have a pattern instead of a PIN to unlock my phone but my old phone the screen just went black

@silvekamel81 4 ай бұрын

Can you use Samsung Dex on a Samsung tablet if you don't have a PC? As my S10 has a screen of death

@yellowrunkz 4 ай бұрын

Does this usb-c to HDMI only work on Samsung phones? I have a Motorola phone with the cable and it doesn't display nothing on my tv when i connect it to my tv

@hesuchristo6577 9 ай бұрын

My phone screen just won't turn on. Even when I get a call.

@HEALMIC2024 10 ай бұрын

Ugh i swear me locking my phone and where the phone broke was the worst i cannot see anything going on its so bad and idk what i can do bc i put a code, a fingerprint, and a pattern. Its like i almost had something and now im back at square 1

@micheline6537 7 ай бұрын

I have a black screen but the screen still works when I tap in certain places on the phone. So I download Dex on my PC before I plug in my phone right

@smiloistalking 2 ай бұрын

So youtube predicted whats gonna happen to me in future and recommended me this..... I see.

@TechGuyCharlie 2 ай бұрын

Are you serious? 😂 which phone?

@Dr.Mikasa_A536 11 ай бұрын

You're nothing but an angel sent to help me But the only problem now is that my broken phone isn't a USB c but standard android port is there a way out

@TechGuyCharlie 10 ай бұрын

Do you mean Micro USB?

@Dr.Mikasa_A536 10 ай бұрын

@@TechGuyCharlie exactly

@amanhussain-code Ай бұрын

Will it work on Samsung's A series phones

@anjocaidopl4642 2 ай бұрын

if your touch screen isn't working, you could plug in pc keyboard with usb a to usb-c adaptor and just type your password, works on s23 ultra and then when you have to click "start now" dex just use s pen.

@kylergale3778 2 ай бұрын

do any of these methods work if its cracked and touch doesn't work?

@maxmixer 11 ай бұрын

Cant type in Password or Pin on Flip when you plug into PC via USBC Hub, blank screen but phone is on !

@navyabhat1209 8 ай бұрын

This is awesome but I am unable to use Samsung Dex . Please help

@dominiquebailey5181 10 ай бұрын

I don't remember all my Google account can I get back that as well if I do that

@user-hr7yz7op3b 9 ай бұрын

I dropped my samsung note . it got a pin crack at the bottom half where the pin are. the screen still visible but it does not take the pin inputs to unlocked state. It looks like My phone got stuck for good ?

@harsto12 Жыл бұрын

After i have gotten all my stuff on my laptop will it be safe to delete em on the broken mobile before transfering it away to repair the screen, Just asking cuz i don't really want people to see my private pictures since some of my pictures are pin codes to diffrent stuff and back up codes to be able to get access again if you suddenly lock urself out and yea?

@TechGuyCharlie Жыл бұрын

Yes, absolutely safe to delete everything from your phone, should not matter since you've already copied everything on to your laptop. And, as a general rule, I don't trust anyone with my personal data, I always wipe everything before sending devices off for repairs.

@HAIDAR706 11 ай бұрын

Dose this work with Samsung s8 plus

@animone-vu2zl 8 ай бұрын

Hey, does samsung dex works on every samsung phone Or just high end S series Or note series? I have one M31 phone n touch working but screen gone blank after it fall. Or does it work only on windows 10 n above or any version? I saw somewhere it needs win10 pc

@drexqd 8 ай бұрын

Samsung dex is not available on ALL Samsung phones.

@adityasinha4490 5 ай бұрын

My screen itself is un-responsive, what to do?

@mr.technologysilva8856 23 күн бұрын

The note 10 is worth fixing, i would fix that thing and use it as a work device for me, as well as for the use of others, I have special reasons to have a second personal phone

@dshumz 4 ай бұрын

How to do when the touchscreen is not working?

@vanessamagalhaes9553 Ай бұрын

how can i do the third version if the touch screen is not working?

@DollyMat 2 ай бұрын

Can i use a keyboard? my screen is smashed and not fully responsive

@UW-pz1gq 9 ай бұрын

Dex doesn't react even if I put in my phone or my broken tablet....I'm I doing something wrong?

@Jonathan-jo2xu 7 ай бұрын

My touchscreen in nonfunctional for 1 character of my password. Can’t find usb-a to usb-c adapter to use usb mouse.

@memesondesk 5 ай бұрын

I have my broken screen samsung s3 with no password. But its screen is totally black, No light, i want its data, is it possible through this method?

@THEOFFICIALJakeFromStateFarm 11 ай бұрын

I just want to know what those videos were that you send yourself 😂

@simxrucks2851 9 ай бұрын

Xrated videos from his wife mind your buisness 😅

@waqarkhalid7415 9 ай бұрын

if you cant see your screen how can you transfer Text msg the regular not the whatsapp

@aviatordalala 11 ай бұрын

Any ideas with unresponsive screen? I can see clearly but touch is not working

@TechGuyCharlie 11 ай бұрын

Then its way easier, just plug a regular PC usb mouse into your phone using a usb c to a adapter and you will be able to use the phone normally via the mouse.

@darylcrusoe6215 9 ай бұрын

@TechGuyCharlie can you give me the name of the usb c to usb adapter you used the white 1 in the video please!!!

@darylcrusoe6215 9 ай бұрын

My phones screen is completely unresponsive from salt water on my honeymoon

@elektroyan8246 8 ай бұрын

So tell me how you enable dex with a broken screen!

@shaiderblack6311 9 ай бұрын

What if I don't have desktop computer 😭

@animone-vu2zl 8 ай бұрын

Ask any frnd or go cybercafe

@KawaiiOtakuNora 9 ай бұрын

I guess I can not save my data if the port is also broken 😭😭😭 Is there a way to recover my data? I have a Samsung S8+

@cupajoe4742 Жыл бұрын

Hello sir, does this work from a broken screen samsung to a different android phones (realme phone)? If it doesn't work, do you have any other options?

@TechGuyCharlie Жыл бұрын

Nope! You can only transfer your data from a Samsung to another Samsung. If everything else fails, then only option is to get the screen fixed, or let go of all your data.

@gamingwithusman1149 7 ай бұрын

My phone was almost dead. I have a Samsung A50 How can I recover my data from a broken screen and the battery is dead. Any solution sir. Waiting for your reply♥

@ufonekhi8593 Ай бұрын

I have got Samsung Galaxy fold4. Both screens smashed ,can’t see anything. I just want my data from it. Could you please guide me? Thank you.

@giantkd7459 14 күн бұрын

I did all the steps on the 7th method. Nothing is showing up on my monitor?

@IbtisamDaklalah 4 күн бұрын

What if my hdm is not working on my laptop what shall i do plz reply thank you

@joydboy1382 Жыл бұрын

Is there a way to fix/remove green line form note ultra 20 without changing the screen?

@BB-oe4ij Жыл бұрын

No, it's a default in the screen. Once it's defect you can't fix it, without exchanging the display

@alexalee-w5c 21 күн бұрын

I need help!!!! where can I go to to get help because my android phone keep freezing and dying and now its on safe mode. I'm trying to transfer dat into a working iPhone but my Mac won't read my broken android phone. please help n if u know anyone here in Sacramento who does the same like you.

@ajetmaraj3992 Ай бұрын

how about the smartphones who dont support out video hdmi?

@IbtisamDaklalah 4 күн бұрын

Can i use usb only

@kekkekkek8754 3 ай бұрын

What if the phone doesnt have samsung dex its an older model samsung note fan edition

@DuncanClocks 5 ай бұрын

How can you do this recovery method with a dead screen

@jaraisampath480 4 ай бұрын

Is this possible without a computer?

@sigmaziz0 3 ай бұрын

I broke my phone, and I want to back up my photos and other data. The thing is, when I try these methods it asks for my phone to turn on it's permission, which isn't possible when the screen isn't working. Please help me :(

@louierussel9678 29 күн бұрын

but what if my screen is totally broken and my biometrics are on the screen should the multiport adapter with mouse work ? thanks in advance!

@TechGuyCharlie 28 күн бұрын

Biometrics like fingerprint and face recognition wont work after a while or if the phone has been re-started, most likely you will need to enter the password/pin whatever you've set. I've got a new video coming out next week about this exact same topic (if the screen is totally broken)

@komalbaygale3771 6 ай бұрын

I have Samsung A80 and having password bt didn't getting any replacement phone for copy keys what to do

@meh35357 5 ай бұрын

I FUCKING LOVE YOU, thanks a lot

@TechGuyCharlie 5 ай бұрын

Really glad I could help!

@krissusp3811 8 ай бұрын

Will the usbc to hdmi&usb dongle work if my screen is fully broken with no hope of entering the passcode & its restarted?

@TechGuyCharlie 8 ай бұрын

Hey man, It wont, you need to unlock the phone to get a video out signal even though a HDMI dongle.

@sumanos7916 Жыл бұрын

You're facing this screen issue after recent software update?

@TechGuyCharlie Жыл бұрын

Nope! It started randomly on its own and I've been having screen issues on the Note 10+ for almost a year now, the screen used to come good every now and then and unlocking through Always on display used to fix the issue temporarily, but the screen has totally stopped working now, AOD also doesn't work.

@margieburgs6469 3 ай бұрын

so there isn't a way to access phone data if touch screen isn't functional?

@vanshoza1045 11 ай бұрын

Bro , i have forgot my password and want to unlock the phone or transfer all the data to pc , but without password the phone in nothing showing in pc , how can i transfer my data without unlocking my phone , or how should i unlock my phone .... can yoh suggest if any service centers can help or even you could help then it will be appreciated

@TechGuyCharlie 11 ай бұрын

You cant!! Its impossible to get any data off the phone without the unlock code! Or else anyone will be able steal your personal data without unlocking. Service centers wont be able to help either.

@vanshoza1045 11 ай бұрын

@@TechGuyCharlie I am literally feeling light hearted now , those photos and videos were precious, can't the recovery center root or code something to unable the fingerprint option from the settings without unlocking, coz I have my fingerprint registered but the option is disabled

@MadWorldEarth 11 ай бұрын

@@TechGuyCharlieBut the police can do it❓️