Struggling to choose between text and video for your marketing and customer experience (CX)? You're not alone! This video unlocks the SECRETS to customer engagement and reveals why PERSONALIZATION is the key to success.
Learn:
1) When video SHINES for information delivery
2) When TEXT is actually BETTER for your audience
3) The POWER of personalized videos to connect with customers on an EMOTIONAL level (with a case study!)
4) How to leverage BOTH video & text for a winning customer experience strategy
Want to personalize YOUR videos to emotionally connect with your audience, improve CX, and boost engagement? We can help! Reach out to us (pirsonal.com/contact) and let's unlock the full potential of your marketing and customer experience.
Timestamp
00:00 Intro: Video vs. Text
00:06 Audiences prefer video
00:21 Video is not always the best choice
00:29 Benefits of video content
00:51 Benefits of text content
01:15 Benefits of interactive video according to researchers
01:27 The importance of understanding your audience's goals
02:08 Emotionally connecting with customers with video
02:33 The role of personalization in customer engagement
03:15 Personalized video content at scale (Example)
03:37 Why personalized videos? (Study and examples)
04:55 What's a personalized video? (Example)
05:06 What's Pirsonal: Personalized Video Software
05:32 The ideal approach: Focus on your audience's needs and business goals
#videomarketing #personalizedvideo #customerexperience