The insurance leaders from EY, Zurich Insurance Group and Swiss Re discuss how insurers can adapt to changing customer needs, prompting insurance innovation and new solutions.
EY EMEIA Financial Services Insurance Leader Phil Vermeulen speaks to Zurich Insurance Group’s EMEA CEO, Alison Martin, and Swiss Re's Global CEO for Property and Casualty, Urs Baertschi, to discuss the outlook for European insurers in 2024 and beyond. They explore the impact of Artificial Intelligence, the industry's role in social and climate issues, including closing the global protection gap, and how insurers can meet changing customer expectations in a digital world.
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