User onboarding is a crucial moment in the customer journey. It’s when new users decide whether they’ll become lifelong customers or quickly leave your product forever. Unfortunately, for most product-led SaaS companies, most new users end up leaving; 40 to 60 percent of users sign up once and leave forever.
In this video, Ramli John reveals the ABCs of how you can build a high-converting user onboarding experience that will help you turn more of your free users into lifelong customers.
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Our mission is to help companies like yours identify and destroy bottlenecks in your onboarding experience and turn more of your users into happy, paying customers. 🚀
Watch our user onboarding teardowns:
► FullStory - • How FullStory onboards...
► Deputy - • How Deputy onboards ne...
► HEY - • How HEY Onboards New U...
► Userlist - • How Userlist Onboards ...
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We’ve put together a FREE one-page The Product-Led Onboarding Checklist. Use it to take stock of your current onboarding experience, and run all your new designs past it before unleashing them on the world!
Download the FREE Product-Led Onboarding Checklist at ➡️ productled.com/checklist ⬅️
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Connect with Ramli John on these various channels:
Twitter ➜ / ramlijohn
LinkedIn ➜ / ramlijohn
Connect with Wes Bush on these various channels:
Twitter ➜ / wes_bush
LinkedIn ➜ / wesbush