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In this video, we introduce you to some popular CRM systems in comparison to get an overview of solutions available on the market. This should show you some possible CRM software and support you in your selection.
In addition, you'll get a brief introduction to what CRM is and what its benefits are:
CRM (Customer Relationship Management) is about maintaining customer relationships and tailoring communication to the customer. As a result, the customer feels valued and brings in more sales. In addition, a CRM system is a central location for customer information. This means that every employee can quickly get an overview of who has communicated with the customer, what has been discussed and what needs to be done.
Furthermore, the collected data of a CRM solution can be used to derive valuable information for the corporate strategy.
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The following CRM systems are presented:
► 1sales
This CRM solution provides basic sales functionality and is ideal for small businesses looking to move from the Excel spreadsheet to a simple CRM. 1Sales is easy to use but has only basic functions.
► Pipedrive
The software is geared towards sales and offers above all sales functions with simple operability. At the same time, many advanced features as well as basic connectivity, e.g. Calendar or email provider offered.
► Insightly
With Insightly you get a simple solution that combines sales and marketing in one software. This facilitates the interaction. The disadvantage of Insightly is that the offered marketing functions are often cheaper for external providers.
► Zoho
Zoho offers a good CRM basic solution. The biggest advantage is the "Zoho One Suite", in addition to the actual CRM solution countless other software solutions such. Accounting and project management. As a result, the CRM can be connected to almost all required software from a single source.
► Daypaio
Daypaio is a very good solution if you want to source sales and marketing within a solution from a German provider. In addition, the customer support is often praised and there is a high adaptability to their own requirements.
► SuperOffice
SuperOffice is a very comprehensive solution for small and medium-sized businesses, but surprisingly easy to use. Currently covered are sales, marketing and customer support. Another advantage is the high adaptability to your own needs.
► Pisa Sales
With PisaSales you get a highly customizable standard solution, which is tailored to the SME market. In addition to a large range of functions, PisaSales offers high scalability.
► Salesforce
Salesoforce is the market leader with endless functionality. Medium to large companies that have extensive and sometimes complex requirements for a CRM software, should i.a. Look at Salesfore. However, if this functionality is not needed, Salesforce is often too expensive and too complex.
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