The Business Strategies Behind Chick-fil-A, Costco, Starbucks and More | WSJ The Economics Of

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The Wall Street Journal

The Wall Street Journal

Күн бұрын

What are some of the strategies of the most successful businesses around the world?
From Chick-fil-A and Starbucks, to Ikea and Target, WSJ talked to CEOs and business leaders about their unique approach leading these major brands.
0:00 Chick-fil-A
8:36 Costco
14:38 Starbucks
21:52 IKEA
27:38 Crocs
33:50 Dollar General
39:41 Sephora
45:45 Target
52:20 Airbnb
59:35 Home Depot
The Economics Of
How do the world's most successful companies generate revenue? In this explainer series, we'll dive into the surprising stories behind how businesses work--exploring everything from Costco's "treasure-hunt" model to the economics behind Amazon's AWS.
#WSJ #ChickfilA #CostCo

Пікірлер: 1 600
@paulagebhardt6018
@paulagebhardt6018 9 ай бұрын
I honestly loved seeing Starbucks close on Canal Street in New Orleans. For those that don't know, Canal is one of the big streets for businesses in New Orleans, and Starbucks was replaced with a local coffee shop.
@MissDarlaDeville
@MissDarlaDeville 8 ай бұрын
Love seeing that ❤
@Homegrown_Values
@Homegrown_Values 7 ай бұрын
Shop local ❤😊
@texasyankee20066
@texasyankee20066 7 ай бұрын
Starbucks not good. GLad to hear local business won out.
@yellowblanka6058
@yellowblanka6058 6 ай бұрын
I still find it hard to believe people pay so much for what is mediocre coffee.
@AlneCraft
@AlneCraft 6 ай бұрын
@@yellowblanka6058 A friend of mine who enjoys both Starbucks and home-made specialty coffee explained it to me as follows: people don't go to Starbucks to enjoy coffee, people go to Starbucks to enjoy the atmosphere of a coffeeshop while knowing that you will always have a place with a functioning Wi-Fi, decent bathrooms, and reliable service with loyalty programs. From students who periodically have group study sessions, to a WFH worker who is tired of their home office and works at a coffeeshop once or twice a week. As far as Starbucks locations are concerned, one of their biggest advantages (in Korea anyway) is that their bathrooms are always clean, which is an incredible achievement since coffeeshops historically always had disgusting bathrooms (with Caffeine being a diuretic and all). Starbucks feels clean, serious, and with pretty decent drinks as long as you're getting a dessert drink (which is what most people get when they stay in) and not a Latte or an Americano (which is what most people get when they get coffee to-go).
@franciscojimenez6047
@franciscojimenez6047 9 ай бұрын
I can imagine how Chick-fil-a workers feel motivated by having not to work on Sundays, such a great policy of the company. And it does not seem they lose customers due to this policy because the restaurants are crowded the rest of the week. Win-win philosophy for both the company and the workforce.
@irlandaise5631
@irlandaise5631 9 ай бұрын
in france all businesses are closed on Sundays by law
@geoms6263
@geoms6263 9 ай бұрын
I can imagine how Chick-fil-a worker vegan feel motivated
@LackofFaithify
@LackofFaithify 9 ай бұрын
Oh, a whole day sir? May I have but one more? Eat my shorts.
@familykaplan1341
@familykaplan1341 9 ай бұрын
Judeo-Christian like homophobia, racism, antisemitism and sexism?!? The management are openly antisemitic and racist!
@familykaplan1341
@familykaplan1341 9 ай бұрын
@@geoms6263NOT!
@Socrates21stCentury
@Socrates21stCentury 3 ай бұрын
I like Chick-Fil-A simply because it is clean, the staff are friendly, and the food is served fast and tasty ... it is pretty shocking to me that their simple common sense idea is so radically different than all the other fast food marketing strategies ...
@TheDavidlloydjones
@TheDavidlloydjones 3 ай бұрын
Hunh? Which fast food chain isn't cleanm serveing tasty food fast, with its staff totally grinning at you? None. That's the baseline quality of all American food chains.
@bryan_350_5
@bryan_350_5 3 ай бұрын
@@TheDavidlloydjonesMcDs doesn’t have tasty burgers which are their main thing lol
@Socrates21stCentury
@Socrates21stCentury 3 ай бұрын
Maybe where you are ... the majority of mine are dirty, angry, and slow ...@@TheDavidlloydjones
@kiki_steez
@kiki_steez 3 ай бұрын
make sure you guys read ingredients before consuming things, america thrives in making us sick.. that simple chicken sandwich has over 50 ingredients in it, that blew my mind & i havent eaten it since
@anthonybranco
@anthonybranco 3 ай бұрын
Nah, there's an ideological reason for the success as well.
@mads1864
@mads1864 7 ай бұрын
I worked at Target last year and can confirm my store didn't have separate teams for drive ups. We had the Service Desk. We had to manage online orders and driveups at the same time. I ended up quitting because it was always busy with no resources provided by corporate for our store to operate properly, I worked at the store that was top 5 for revenue in the U.S. It is insane to me that they couldn't afford to have a separate team!
@nunya2954
@nunya2954 6 ай бұрын
wall street corp greed
@linniebb836
@linniebb836 3 ай бұрын
I think Target has made some bad choices over the past few years. I would be surprised to see them survive much longer. I know many who refuse to shop there. That may be the root of the reason for not hiring a separate team for drive ups.
@davidcaylor7484
@davidcaylor7484 21 күн бұрын
To me... the stores smell of a "plastic / disinfectant" combo.
@bonbonjovi4836
@bonbonjovi4836 10 ай бұрын
My cousin worked at Chick-Fil-A while she was in college. She really liked how they treated their employees.
@MorganMagnus
@MorganMagnus 10 ай бұрын
Too bad the owner of Chick-Fil-A is a hateful bigot that refuses to treat LGBTQ+ people with any respect.
@MattMatt77
@MattMatt77 10 ай бұрын
Sadly you can't say the samething for all of the companies on this list.
@MrTwonetwone
@MrTwonetwone 10 ай бұрын
@@MattMatt77get over it
@JohnS-er7jh
@JohnS-er7jh 10 ай бұрын
@@MrTwonetwone Don't tell them to get over it. There is nothing wrong with treating employees well. While I don't believe in Unions (in most cases they dont' even benefit the workers). I do believe in Employee rights/regulations and I think there is a benefit to everyone when employees are treated better (attitudes roll downhill, if management is ONLY concerned with profits (including cutting quality of product to make more money and they mistreat workers, it is not a good long term business strategy). Many McDonald's franchises and other companies behave this way and it shows in their poor quality of products/service (compared to Chick-fil-A
@MrTwonetwone
@MrTwonetwone 10 ай бұрын
@@JohnS-er7jh don’t you dear talk about McDonald’s like that. McDonald’s raised me. I would be nothing without the golden arch 🍟🍔
@MechPaul
@MechPaul 11 ай бұрын
<a href="#" class="seekto" data-time="0">0:00</a> - Chick-fil-A <a href="#" class="seekto" data-time="517">8:37</a> - Costco <a href="#" class="seekto" data-time="879">14:39</a> - Starbucks <a href="#" class="seekto" data-time="1312">21:52</a> - IKEA <a href="#" class="seekto" data-time="1658">27:38</a> - Crocs <a href="#" class="seekto" data-time="2030">33:50</a> - Dollar General <a href="#" class="seekto" data-time="2382">39:42</a> - Sephora <a href="#" class="seekto" data-time="2755">45:55</a> - Target <a href="#" class="seekto" data-time="3141">52:21</a> - AirBnb <a href="#" class="seekto" data-time="3575">59:35</a> - Home Depot
@TY9941_
@TY9941_ 11 ай бұрын
Good looks bro
@markdc1145
@markdc1145 11 ай бұрын
Thank you!
@JadenGregg-su9no
@JadenGregg-su9no 10 ай бұрын
It Is Three Comments.
@TheUntoldOdyssey94
@TheUntoldOdyssey94 10 ай бұрын
Thanks!
@ScootsFromNewCastle
@ScootsFromNewCastle 10 ай бұрын
You do Gods work Sir 🫡
@valerieemma8709
@valerieemma8709 9 ай бұрын
i work at a chick-fil-a. i absolutely love it there. everyone i work with are so great and theres a big push on teamwork at my location. i 99% have great experiences with guests (there's always some bad ones lol). my location gives back to my community as much as they can. as an incoming college freshman, i especially love they scholarship opportunities they can provide for us, and there's even a college through chick-fil-a.
@Bbrinks
@Bbrinks 4 ай бұрын
You can’t beat Chick-fil-A with its service…! They have the best employees which is non existent these days. I don’t know how they do it?!! Love them!!
@AsianFoodNerd
@AsianFoodNerd 11 ай бұрын
⭐Summary: (1) Keep cost low for customers (2) pay employees well (3) keep things simple
@advancetotabletop5328
@advancetotabletop5328 11 ай бұрын
Thanks. KFC decades ago, In-and-Out Burgers.
@IYT786
@IYT786 10 ай бұрын
How about the profit how to maintain all this you have to think about it
@mikec5619
@mikec5619 14 күн бұрын
Chick-Fil-A is not cheap. It does not keep customer cost low.
@erikahcalderon101
@erikahcalderon101 10 ай бұрын
Closing on Sunday really does give more business on Monday. My family’s business closes Sunday. So Monday and saturdays are our busiest days. Whereas other restaurants close mondays because it’s a slow day generally
@donlean2164
@donlean2164 Ай бұрын
This random video the algorithim brought me was more entertaining and informative than i expected🤓
@ctdieselnut
@ctdieselnut Күн бұрын
It's wsj, not some unqualified guy throwing together a video. Ofc it's going to be pretty refined and thorough. Also, since you're commenting, you have a yt account. One which tailors suggestions based on what you've engaged with in the past. It's hardly a random process. I don't mean to come off as condescending, it's just that certain phenomena aren't nearly as mysterious as some would believe, and looked at in a certain way, are almost entirely probable and predictable. For instance, some would call running into an old friend you haven't seen in yrs 'random'. But, how many people live in your town that you know, and how many strangers do you see on a typical day? You're bound to run into an old friend eventually, it's not weird in the slightest, and could even be calculated statistically. If you picked a name out of a hat and said "I'll see them tmo at 2:18pm at the corner of x and y street", then it happened, now that would be noteworthy. Even that would be nothing more than coincidence (albeit an amazing one) that the odds of could be figured out. But yea, it was a good vid tho 😂 sorry for the rant.
@Dominicanshawtyy89
@Dominicanshawtyy89 2 ай бұрын
they should show this doc in all high school Economics classes. Very informative. I'll be waiting on more episodes.
@anneko6842
@anneko6842 2 күн бұрын
Agreed
@mkm6458
@mkm6458 11 ай бұрын
Great job on this report. I would love to know why businesses failed, like Sears, other department stores, or newer stores like Bed Bath and Beyond. Thank you
@bertrandpiredda8598
@bertrandpiredda8598 11 ай бұрын
I would love to see VF Corporation
@mkm6458
@mkm6458 11 ай бұрын
@@bertrandpiredda8598 good suggestion
@Photik
@Photik 11 ай бұрын
WSJ would make no money promoting those companies.
@TheDavidlloydjones
@TheDavidlloydjones 11 ай бұрын
I visited Bed, Bath and Beyond at both their new locations at College and Yonge in Toronto, the below-ground trial and the huge above-ground when the flashy new building opened, when they were new. They looked totally clueless: utterly routine product that you could buy anywhere -- half a dozen large trusted companies within a ten minute walk -- at simply inane sky-high prices. I was the only person in the place both times. not even any visible staff, and I saw exactly nothing I was tempted to buy. I bought new pillows and pillow-cases recently, at their competitor in the building next door. Sears has not been a department store for a generation: I don't know when the switch happened, but they saw the writing on the wall and converted themselves into a landlord for individual businesses which disguised themselves as Sears departments. I.e., where Sears once sold pillows, now there would be an eager small investor running her, often a young lady, own pillow stand. That looks like a good idea to me, and it may have been. One problem is, they were constrained to working in their own old, usually multi-storey, building, while an investor who thought, say, pillows were a good venture had the choice of going anywhere. I dunno.
@Optable
@Optable 11 ай бұрын
Seriously guys? The writing is on the wall... Amazon. Walmart, same day delivery, refund before return, everything on earth available at a click, remote work/high gas prices that translates right along with the dying off retail big box world in general. Even the now revamped target that almost collapsed, and at one point could have bought amazon, is doing great. I could do a novel on all this but the data is out there.
@joenichols3901
@joenichols3901 10 ай бұрын
WSJ - I absolutely love this long form, very detailed content from you guys. This is kind of going with the long form format that many KZfaqrs do and I am a big fan of it. I read articles as well but this was just a super interesting, detailed look at these business models. Would love to see more content like this from WSJ
@ceooflonelinessinc.267
@ceooflonelinessinc.267 10 ай бұрын
Where u from man?
@JadenGregg-su9no
@JadenGregg-su9no 10 ай бұрын
2 REPLIES
@mxm5757
@mxm5757 10 ай бұрын
Nobody cares about your bot remark
@ceooflonelinessinc.267
@ceooflonelinessinc.267 10 ай бұрын
@@mxm5757 Why is it bot??
@queencakiya
@queencakiya 9 ай бұрын
pretty sure this is just a compilation lol
@GreenWaifu
@GreenWaifu 8 ай бұрын
Finally, some insights into the strategies behind major brands. It's about time CEOs and business leaders shared their approaches.
@BillAdamson-bp9ff
@BillAdamson-bp9ff 10 ай бұрын
Investing in the stock market is the best option to make a passive income. Virtually all the markets are crazy, most people pay more attention to the shiniest position on the graph, I’m keeping a diversified portfolio.
@AndrianWiener
@AndrianWiener 10 ай бұрын
The decision to invest is an acknowledgment that it comes with certain risks. Not all investments will do well and some may lose money. However, without risk, there would be no opportunity to potentially earn the higher returns that can help you grow your wealth.
@RickMckee-nq4ni
@RickMckee-nq4ni 10 ай бұрын
@@AndrianWiener To manage investment risk, consider maintaining a broad diversification of your investments that reflects your personal risk tolerance, time horizon, and the nature of your financial goal.
@BillAdamson-bp9ff
@BillAdamson-bp9ff 10 ай бұрын
@@RickMckee-nq4ni
@IrenaDolinsek
@IrenaDolinsek 10 ай бұрын
@@BillAdamson-bp9ff How do I reach her, you got any possible means of getting more info on her services?
@AstaKristjan
@AstaKristjan 10 ай бұрын
@@BillAdamson-bp9ff Jennifer also manages portfolio. being making good returns
@xasancle
@xasancle 10 ай бұрын
# · Name · Strategy (Main) <a href="#" class="seekto" data-time="0">00:00</a> · Chick-Fil-A · Selection: Minimum Popular. <a href="#" class="seekto" data-time="516">08:36</a> · Costco · Customer: Membership. <a href="#" class="seekto" data-time="878">14:38</a> · Starbucks · Card. <a href="#" class="seekto" data-time="1271">21:11</a> · IKEA · Price: Low Unbuilded. <a href="#" class="seekto" data-time="1657">27:37</a> · Crocs · Selection: 1 Unlimited Custom. <a href="#" class="seekto" data-time="2029">33:49</a> · Dollar General · Place: Far & Cheap. <a href="#" class="seekto" data-time="2381">39:41</a> · Sephora · Product: Try. <a href="#" class="seekto" data-time="2753">45:53</a> · Target · Place: Near & Chick. <a href="#" class="seekto" data-time="3140">52:20</a> · Airbnb · Service: Industry Shift. <a href="#" class="seekto" data-time="3574">59:34</a> · Home Depot · Customer: Pro 50%.
@Rengokutm
@Rengokutm 10 ай бұрын
Thank you!!
@smadamos1
@smadamos1 10 ай бұрын
Thank you
@LXBalla4414
@LXBalla4414 11 ай бұрын
We live near IKEA and we just go there for lunch most of the time. Other days we walk in to get some food items in the supermarket. We rarely ever buy furniture there 😂
@susannnico
@susannnico 9 ай бұрын
Investment in stocks is a great way to invest your money. The team is constantly checking the market for changes and make sure that you are always informed about the best time to invest. As a result, I have made more money than ever before, and I don't have to manage my portfolio on my own! Invest in stocks, it's worth it!
@lailaalfaddil7389
@lailaalfaddil7389 9 ай бұрын
Is she on youtube, please how do I find her?
@susannnico
@susannnico 9 ай бұрын
*ROCH DUNGCA-SCHREIBER* is my portfolio-coach, I found her on Bloomberg where she was featured, I looked up her name on the internet. Fortunately I came across her site and reached out to her, you can verify her yourself.
@gowest5145
@gowest5145 9 ай бұрын
The last thing I'm thinking about is stocks
@earthdaddy
@earthdaddy 9 ай бұрын
It's actually not true that Dollar General is cheaper than other stores. Maybe on a very few select items. But overall, they're actually MORE expensive.
@mediterrenean
@mediterrenean 11 ай бұрын
Costco is similar to IKEA in the way that the more you wander, the more stuff you would end up purchasing.
@ilovecairo
@ilovecairo 9 ай бұрын
So in other words, the pandemic was great for big, corporate businesses; but horrible for the mom and pop shops.
@joanarodriguez4440
@joanarodriguez4440 5 ай бұрын
Not necessarily. I worked for a mom n pop restaurant and during the pandemic we were able to open 2 more stores while tripling sales.
@maicoolivares6613
@maicoolivares6613 3 ай бұрын
Reading the comment above, maybe conditions favored larger corporations in proportion to mom and pops who expanded. I will say big corporations benefited the most. Especially from PPP lol
@Tracertme
@Tracertme 9 ай бұрын
Chick-fil A sounds like an incredible business model, a real business based on steady growth but with real ethics, not something you could say about any bank or Wall Street listed stock company. In the coming years this is going to play more and more into their favour, it’s a shame I don’t eat processed foods much.
@davidhaworth7369
@davidhaworth7369 9 ай бұрын
Ethics? What’s ethical about factory farming?
@saraleigh5336
@saraleigh5336 9 ай бұрын
As long as you share their religious values. They don’t cover birth control in their employee health insurance. They do cover Viagra. But sure, real ethics.
@craigslist6988
@craigslist6988 7 ай бұрын
propaganda successful 👌
@Tracertme
@Tracertme 7 ай бұрын
@@craigslist6988 you were clearly not paying attention, I don’t eat fast food period… I don’t even eat in 90% of restaurants because I can cook better at home, so it’s hard to impress me and yes that’s my problem I am happy to live with…
@craigslist6988
@craigslist6988 7 ай бұрын
@@Tracertme lol, your reply demonstrates exactly the intelligence I expected after your first comment, amazing
@stacywirth4353
@stacywirth4353 9 ай бұрын
Next time I'd like to see WSJ's more balanced investigation into such "successful" business strategies. E.g.: What are the sources of the companies' products (e.g. coffee beans, wood, etc.)? To what extent do they ensure environmental protection and fair trade practices? How do they dispose of unsold product and non-biodegradable waste? What are their policies on unionization? What are their minimum wages? To what extent do they limit work hours to the effect of denying employees the full, boasted benefits?
@urmadrelastnite
@urmadrelastnite 11 ай бұрын
Would love to see more long-form videos like this. Special Shout-out to the editors
@bsetdays6784
@bsetdays6784 10 ай бұрын
I already own shares of Tattooed Chefs and Kairos Minerals, and I'll buy some Corsair as well. Sure, I don't mind having these equities sit around for a few years, but I'd also like to appreciate short-term profitable investments that could, say, turn $50K into $200K.
@africanboi4542
@africanboi4542 10 ай бұрын
Most newbies either do not understand the power of compound interest, or are just impatient. For the average Joe, however, I think it is just best to invest and just wait, which is reliable, albeit extremely long-- lots of years. Or just use a professional analyst and speed up wealth creation. Most people underestimate the power of the latter.
@selenajack2036
@selenajack2036 10 ай бұрын
@@africanboi4542 I'm happy to have stumbled upon this discussion. If you don't mind, could you tell me the name of the financial adviser who helps you with your investments and how I might contact them? It Intrigues me to keep learning
@africanboi4542
@africanboi4542 10 ай бұрын
@@selenajack2036 I've worked with a few different financial advisors, but I ultimately chose ELEANOR ANNETTE ECKHAUS because she seems to be very thorough and knowledgeable about the financial market. I have made more profits with her guidance than I ever did when I invested on my own using KZfaq.
@lucianoboccedi
@lucianoboccedi 10 ай бұрын
@@africanboi4542 Thanks for sharing, I just looked her up on the web and I would say she really has an impressive background in investing. I will write her an e-mail shortly.
@happylifegrace4674
@happylifegrace4674 5 ай бұрын
How can i get her email I am having hard time locating? @@lucianoboccedi
@victoriastokes1574
@victoriastokes1574 6 ай бұрын
So funny about the customer connection with workers. My local Starbucks worker noticed when my brakes finally got fixed! It tickled me the entire day that she notice. definitely made me smile!
@aprilsilva5643
@aprilsilva5643 Ай бұрын
Lol they'll probably do the same to me
@mediterrenean
@mediterrenean 11 ай бұрын
Personally, I do think Chick•fil•a employees do look happier and more cheerful than workers at other fast food chains.
@StreetHierarchy
@StreetHierarchy 11 ай бұрын
I think they put the kids up front, because their souls have not yet been crushed. They probably make them be fake nice, too. Chickfila is a fake nice company...
@Boe-Jiden2024
@Boe-Jiden2024 10 ай бұрын
all niceness is fake chief. u want them to genuinely enjoy being nice to you as they serve your phat azz chicken for 10.25 an hour 🤣🤣🤣🤡🤡
@CamJames
@CamJames 10 ай бұрын
they're literally told to smile lol
@mediterrenean
@mediterrenean 10 ай бұрын
@@CamJames so not because of better salary and benefits?
@CamJames
@CamJames 10 ай бұрын
@@mediterrenean always a plus
@hotspot930
@hotspot930 10 ай бұрын
I’m learning from this content from WSJ deliberately elaborated the different types of business models which I’m needing right now as I’m entering into a business venture.
@JenniferThompson-fm8fk
@JenniferThompson-fm8fk 7 ай бұрын
I'm impressed with your report! I'm particularly curious about the factors that contributed to the failure of businesses like Sears, other department stores, and newer stores like Bed Bath and Beyond. Can you please provide some insights?
@user-rt5jg3vz6f
@user-rt5jg3vz6f 9 ай бұрын
The BEST Chic fil-A was the original one that opened in Atlanta at Greenbriar Mall and recently closed. Please take that recipe and apply it to your other stores because they are ALL too salty and that one store was perfect! My 84 year old Dad was so disappointed when it closed in May of 2023.
@clayroberts2951
@clayroberts2951 10 ай бұрын
I would like to see one on Walmart, my impression could be false but it seems like they’re in the decline in that their reputation has become this untidy, grimy, cheap place. From potholes in the parking lot, to shopping carts that pull to the left, to items just left in random places all over the store. I’d use Aldi for reference since they also offer cheap products but they give off the impression of higher quality (in the U.S.) by using warmer lighting, an eco friendly mission, and it really seems they sell to a different crowd of customers as a result. In Germany atleast it seemed like Aldi was more like a cross between a Kroger and a dollar General though it’s not really fair to compare their stores in Germany to those in the U.S. since Aldi South owns the rights to their international stores whereas the stores in places like Berlin (the one I went to) was owned by Aldi North. What is interesting to note is that Aldi carried over the concept of people at checkout being able to sit down which was everywhere in Germany, they also focus on small selection which allows them to offer more products in a smaller store, another thing common in Germany.
@christianlopez4016
@christianlopez4016 10 ай бұрын
I’m curious what city you’re referring to. Here in California we’re getting quality clothing brands and more newer and modern set ups for the stores. Mass surveillance as usual, but the stores are getting more high-tec with better quality and options than target. It’s changed a lot from the beginning…
@christianlopez4016
@christianlopez4016 10 ай бұрын
Parking lots have been newer. Then again, they’ve been changing all their Walmarts to “super Walmarts”.
@arielsea9087
@arielsea9087 9 ай бұрын
@@christianlopez4016 😂Made in China. Keep on paying more for junk.
@F34kyoutube
@F34kyoutube 9 ай бұрын
I hate Wal-Mart! The last time I was in there, a staff member set off an alarm and turned and demanded to see my receipt! I told her no and walked out to never return! They make you use self checkout and then accuse you of theft when you do!
@thesunrising4982
@thesunrising4982 9 ай бұрын
Walmart was so much better in Brooklyn meanwhile Aldi looked like a food bank, never going in there again
@globalautobahn1132
@globalautobahn1132 6 ай бұрын
<a href="#" class="seekto" data-time="46">0:46</a> that’s truly impressive considering they’re closed on Sundays and that’s the day that I always crave Chick-fil-A the most 😅
@user-fr4xi8mp4n
@user-fr4xi8mp4n 9 ай бұрын
Couldn’t stop watching this. Well made and so interesting.. Great documentary as usual! Well done WSJ, always enjoying watching you.
@gregstone8424
@gregstone8424 4 ай бұрын
Positively a delight to watch. Enjoyed the narratives of each company and hearing from informed persons on the companies position and business.
@darkcheeto3338
@darkcheeto3338 10 ай бұрын
One thing i can speak on by experience as a former costo employee is costco loves and i mean loves favouritism you wouldn't believe how bad it is until you've worked there and experienced it for yourself.
@chocolateblended
@chocolateblended 10 ай бұрын
Tell me more
@darkcheeto3338
@darkcheeto3338 10 ай бұрын
@@chocolateblended I can tell you so much bosses writing you up for the smallest thing like a customer complaint but not they're favourite employees, bosses letting they're favourite employees goof off and talk with they're friends instead of working but if you're not they're favourite and you say a few words you get told off, bosses giving days off to they're favourite employees who are new and aren't even supposed to have those days off yet but workers who worked they're for so many years ask for those days off and don't get them, favourite employees giving attitude to other workers or even the managers and they don't do anything but if it isn't a favourite that gives attitude they'd be fired on the spot, I can go on and on but what's even worse is some of the employees literally got mental abuse from the managers lots of them even went home in tears that's how bad it is and I know for a fact nothing will ever change.
@chocolateblended
@chocolateblended 10 ай бұрын
@darkcheeto3338 thanks for sharing. I have applied for a job there in the past. Glad I got rejected
@darkcheeto3338
@darkcheeto3338 10 ай бұрын
@@chocolateblended You don't know how lucky you are, the only upside to working for costco is the pay is good in terms of no college needed jobs and because it's costco it has lots of food which is convenient but it's not worth the favouritism and I know it's not the only place with severe favouritism it happens in other jobs way more than the media shows. I'm sure chick fil a and starbucks has some favouritism as well, favouritism is what makes working a nightmare.
@user-th4tb3mf5s
@user-th4tb3mf5s 11 ай бұрын
Great documentary as usual! Well done WSJ, always enjoying watching you
@gierfrissthirn
@gierfrissthirn 10 ай бұрын
it is not a documentary. it is an hour long advertisement format.
@ShangDi_became_Jesus
@ShangDi_became_Jesus 2 ай бұрын
Its in the first chapters of “richest man in babylon” shrink your options to your customers to a couple and sales always go up. Its fundamentals in every sales game, the more options and varieties you mention the longer the customer spends thinking about which option to go with ending in a “ill think about it” and no sale slafter spending much time. Instead bring out 2 or maybe 3 and say choose one, this mentally helps them narrow down their selection time and much easier to then go for the assumption close.
@bkgdnoize111
@bkgdnoize111 10 ай бұрын
2020 crushed small businesses while every company named here had massive profit increases
@gowest5145
@gowest5145 9 ай бұрын
I thought it would be neat to have a small shop, not anymore
@WelcomeBub
@WelcomeBub 9 ай бұрын
The want of consumers never goes away, so where money is short mass production satisfies...
@drmode
@drmode 11 ай бұрын
Make a great, inexpensive product and pay your employees well.
@john0_rk65trtyo
@john0_rk65trtyo 10 ай бұрын
The most important thing that should be on everyone’s mind currently should be to invest in different sources of income that doesn't depend on the government. Especially with the current economic crisis around the world. This is still a good time to invest in various stocks, Gold, silver and digital currencies. I want to thank you Jim Owen Mario for being my source of crypto education, As I am comfortably making 4 Bitcoin weekly using his method
@john0_rk65trtyo
@john0_rk65trtyo 10 ай бұрын
@TandraHeatherton My consultant is Jim Alan Owen, I found him on a CNBC interview where he was featured and reached out to him afterwards. He has since provided entry and exit points on the securities I focus on. I basically follow his trade pattern and haven’t regretted doing so
@john0_rk65trtyo
@john0_rk65trtyo 10 ай бұрын
Search his name on
@john0_rk65trtyo
@john0_rk65trtyo 10 ай бұрын
T.e.l.e
@john0_rk65trtyo
@john0_rk65trtyo 10 ай бұрын
g.r.a.m
@john0_rk65trtyo
@john0_rk65trtyo 10 ай бұрын
👇
@therefinedbusinessblueprint
@therefinedbusinessblueprint 5 ай бұрын
Love this! We can learn so much about business strategies when we look at successful businesses!
@mclaren720
@mclaren720 7 ай бұрын
We need more of these WSJ. NEED MORE ECONOMICS OF PUBLIC COMPANIES!🎉
@deansgribbons
@deansgribbons 10 ай бұрын
In N Out has the best business model / customer experience.
@Izz_1321
@Izz_1321 11 ай бұрын
Great video!! Lots of great informative info on all these major companies. Definitely a great watch
@RyanKaufman
@RyanKaufman 10 ай бұрын
You know a few years ago I thought to myself how annoying it is that most of the best journalism exists in KZfaq Essayist content. Well, here's WSJ showing that they can still keep up in the changing times just fine. This is great.
@d.h.dd.h.d.5230
@d.h.dd.h.d.5230 9 ай бұрын
My husband & I ordered 1-chicken strip meal with upgrade to small milk shake & large fry, 1-chicken strip meal with ice tea, fry, 1-4 pc chicken strip for $25.00. We ordered the same meal for $16 at another location. I kept my receipts & noticed we were charged various upcharges at one location but not at the other location, i.e., tourist frequented location & neighborhood location.
@leahegeloh8929
@leahegeloh8929 10 ай бұрын
Costco reminds me of Aldi and Lidl. Small selection of items, products are stored in cartons on the shelves, they have their own brand name, and an extra miselanious isle with always new deals like a grill or clothing. Although they're smaller, they don't move the items just because they can, no membership and the cashiers are faster.
@blankblank4949
@blankblank4949 9 ай бұрын
really? i grew up in the US and moved to CZK and I gotta say that I see absolutely zero resemblance between Lidl and Costco
@LackofFaithify
@LackofFaithify 9 ай бұрын
@@blankblank4949What, they aren't both small stores with a minimal number of employees? hehe. Yeah, like saying a housecat and a hippo are the same thing because both are mammals.
@chloecharles4529
@chloecharles4529 7 ай бұрын
Costcos are normally the size of warehouses.
@GbawlZ
@GbawlZ 9 ай бұрын
Chik Fil A does it right, that's for sure. I have never seen a Chik Fil A without a massive line in the drive-thru. I haven't finished the video yet, so I don't know if they mention it, but franchisees are required to work 30 hours per week on location in their store, so they take pride in their stores.
@hanguyen-nr4ds
@hanguyen-nr4ds 9 ай бұрын
Hats off and sending my deepest thanks to Jeremy and his family 🙌🙌🙌
@gmurayama
@gmurayama Ай бұрын
Such a great doc! You guys should do one for the travel industry! All the airlines (private, Legacy Carriers, LCC, and ULCC), hotels, car rental space, Airbnb, vrbo, etc.
@mingthemerciless7225
@mingthemerciless7225 9 ай бұрын
The secret recipe of Chick fil A is monosodium glutamate(MSG), I am surprised they didn't mention it!
@d9918
@d9918 9 ай бұрын
Which is a natural additive.
@jlavenda1
@jlavenda1 10 ай бұрын
Couldn’t stop watching this. Well made and so interesting.
@talesofunity
@talesofunity 9 ай бұрын
The company man also did a very satisfying video on Costco. Now I really appreciate them as a company, and thanks to this video I just noticed that those kettle chips I got there also have the Kirkland logo, so an example of one of their specialty products that they ask a company to make just for their store. Yeah big props on making these Himalayan sea salt potato chips , which are practically a Health Food ( only two ingredients in the science of Himalayan sea salt is surprisingly good for your body, combined with a chip that isn't greasy) compared to other potato chips which are generally a deficit in your healthy eating column for the day😂 So huge props for them figuring out such a cost-saving mode of operation, but even more big things to them for developing for demanding products that are considerably more healthy for people. And as always, thank you Costco for those five-dollar hot cooked chickens that have such an amazing seasoning that seems to go with anything we add the chicken to
@iu1191
@iu1191 9 ай бұрын
Absolutely fantastic visdeo. Loved this and will be sharing it. The insights are really useful and the long format is powerful. Great stuff.
@LosAngelesWeedSmoker
@LosAngelesWeedSmoker 10 ай бұрын
Closed Sundays and it's explanation why, I smiled.
@alexyang_
@alexyang_ 10 ай бұрын
"I'm not right-wing or left-wing. I'm the whole chicken." Gold.
@maameaba4701
@maameaba4701 10 ай бұрын
Right?!!!!❤
@user-vu2uu2sh9j
@user-vu2uu2sh9j 2 ай бұрын
Summary: (1) Keep cost low for customers (2) pay employees well (3) keep things simple
@kingstorm7188
@kingstorm7188 Ай бұрын
Everyone is super genuinely nice at chik -fila. Great service overall . Every store follows the same guidelines
@CannabisTechLife
@CannabisTechLife 11 ай бұрын
All the reasons listed for Costco success is why I stopped going. I got so tired of trying to find my usual products. I would always have to ask what asle number they moved my stuff to one week from the next. Just wanted to get in and get out but they try to make that as hard a possible. Once Google stopped doing delivery from Costco I cut up my membership.
@aguzman222
@aguzman222 10 ай бұрын
If you have no self-control you will spend a fortune at Costco
@shakalakameccalekka4759
@shakalakameccalekka4759 10 ай бұрын
Admin would love a documentary on Economics of Divorce economy and impact of homeowners, their careers and Judiciary approach of various states on how they regulate Divorce
@PureAloha78
@PureAloha78 6 ай бұрын
Love studying the business models of these different businesses.
@Weight-Loss..
@Weight-Loss.. 6 ай бұрын
I'm always fascinated by the success stories of these companies. Their unique business strategies offer valuable insights for entrepreneurs and business enthusiasts.
@maxheadrom3088
@maxheadrom3088 11 ай бұрын
Costco is awesome! I wish they opened a store in my country. You know what they save when they stack things up to the ceiling? Stocking costs!
@bngr_bngr
@bngr_bngr 11 ай бұрын
Love Chick-fil-A!
@Photik
@Photik 11 ай бұрын
And they love you
@Brad197
@Brad197 9 ай бұрын
Thanks O, we really appreciate your ongoing dedication to us !
@bytheriverpiedra
@bytheriverpiedra 2 ай бұрын
This is well produced. Enough information to give you an idea about the featured companies, but will compel you as well to make a research about them.
@TrvisXXIII
@TrvisXXIII 11 ай бұрын
Chick fil-a just makes great fast food, that’s the money making strategy
@Summerdee223
@Summerdee223 11 ай бұрын
And Chik fil a employees are friendly and actually seem happy to be there.
@auro1986
@auro1986 11 ай бұрын
their money making strategy is advertising together in wsj in this video that saves their money
@user-nn9pn6zd3x
@user-nn9pn6zd3x 10 ай бұрын
Great documentary as usual! Well done WSJ, always enjoying watching you. Great documentary as usual! Well done WSJ, always enjoying watching you.
@MydasBuck
@MydasBuck 2 ай бұрын
I always wondered how they do it and now I know because of this channel, thank you.
@VAULT-TEC_INC.
@VAULT-TEC_INC. 6 ай бұрын
Why do people watch other people’s “Costco haul?” “I got bottled water!” Ooooooh!
@605highsprings
@605highsprings 11 ай бұрын
Chik fil A always has a positive vibe and great customer service, it’s amazing
@hondatuner316999
@hondatuner316999 10 ай бұрын
yeah its called perceived value.
@genxer6928
@genxer6928 10 ай бұрын
Not ever since they come Woke 🤮
@mikejonesss
@mikejonesss 5 ай бұрын
Ive bought chic fila salads about 8 times since the beginning of this month, always quick and fresh, free refills on the lemonade, they will always have my business!
@anshoriifah7206
@anshoriifah7206 10 ай бұрын
This is a great format,very informative,thanks!😊
@danielaguevara6544
@danielaguevara6544 5 ай бұрын
I love a "simple" Menu! Chick fil A is quality and service in every step! I respect closed on sundays
@Pathfinder2992
@Pathfinder2992 9 ай бұрын
Chick-fil-A NEED TO BRING BACK THAT WONDERFUL COLESLAW, which is the BEST ever made in a restaurant. I never liked coleslaw until I tasted their FINELY CHOPPED one. The SECOND best is at LONG JOHN SILVER'S, which is the ONLY reason I go to Long John Silver's drive-thru....just to BUY their COLESLAW to eat with OTHER meals LOL. It's just the best VEGETABLE SIDE DISH to eat with chicken, ESPECIALLY a chicken sandwich, or FRIED meats & ANY Barbecue 😍😁
@SamsungGalaxy-nm5qt
@SamsungGalaxy-nm5qt 10 ай бұрын
Costco - I used to think that I wouldn't pay a membership to shop at a store. Bought a $200 paper shredder for $100. Yesterday, I bought $30 worth of sunscreen for $14. $60 a year is well worth it.
@LoveforGoldens
@LoveforGoldens 5 ай бұрын
I’m not right wing or left wing I’m whole chicken 👏
@SusannaJ
@SusannaJ 11 ай бұрын
love everything about business strategy so really enjoyed this video. Thank you!
@dikemavis666
@dikemavis666 9 ай бұрын
The business strategies of target canada was open up the whole lot of stores and put absolutely nothing in them, literally walking in a target store in canada was the first time I felt like a store was devoid of life.
@getfastfish5020
@getfastfish5020 5 ай бұрын
I live and operate out of rockford IL. A 22 miles round trip from the nearest costco. The only reason I've kept my membership for the past decade is because they pay their employees very well.
@diesel_man99
@diesel_man99 10 ай бұрын
Love these economics videos. Thanks ❤🇮🇪
@kria9119
@kria9119 10 ай бұрын
As interesting as Costco sounds, I'd be livid if every time I came in the stuff I regularly buy was in a different aisle. Imagine stopping for quick buy and having to wander around to find your favourite product. A hard pass
@brodyllc
@brodyllc 10 ай бұрын
it doesn't change that often or quickly, if you go 1 time every 3 months its enough too stay mostly up to date on most changes on products, favorites products are kept around.
@nerd_alert927
@nerd_alert927 10 ай бұрын
The only layout that changes according to season is the clothing and seasonal decor sections (usually the middle of the store). Let's say they got a new type of laundry detergent, it will be with the other laundry stuff. That Costco segment made it sound like it changes every week. Maybe because I don't wander in the store, the things I buy are always in the same place. Fruits, veggies, dairy, frozen food, bread, and household goods doesn't change.
@JadenGregg-su9no
@JadenGregg-su9no 10 ай бұрын
It Is Three Comments.
@jp4431
@jp4431 10 ай бұрын
Stuff you buy regularly at a grocers is the same. The meat, bread, eggs and dairy, vegetables and fruits, etc are always in the same spot. The stuff that change are not everyday items. Have you ever been inside a Costco?
@Sickopuppie
@Sickopuppie 10 ай бұрын
Lol okay. Person who has never been to Costco.
@Bronnybronny
@Bronnybronny 7 ай бұрын
Do one of these on H-E-B, the Texan grocery store. That would be fascinating.
@bob_mikhail
@bob_mikhail 18 күн бұрын
Thank you for these insights, what I missed though is some kind of conclusion at the end of each chapter. The endings feel rushed, like there was more to it but it was cut out for some reason
@foreign_agent
@foreign_agent 10 ай бұрын
For *some* reason this show feels like a 1 hour long TV ad, with a bonus of some basic analysis thrown in for that 'investigative' feel. But it still basically a long commercial. Notice how little attention is given to the negative impacts of any of the businesses. They are mentioned in passing in a matter-of-fact way, without emphasis or analysis of consequences of these practices.
@michaelsotomayor5001
@michaelsotomayor5001 10 ай бұрын
That’s great that some Starbucks are allowing some unions. That’s a good step forward to keep owners in check and employees attain more of a fair share of the wealth it has generated.
@michaelsotomayor5001
@michaelsotomayor5001 9 ай бұрын
@@dolphinswithigloos1535 there’s no tip option?! Okay I think I may just go to one of these Starbucks. Pay employees through wages, not based on the probability of tips is a total win in my opinion.
@mousey6262
@mousey6262 2 ай бұрын
I use to hate trends so I never wore crocs before. One day I took out the trash, and I put my sister shoe on real quick. She had crocs.. I was 23 when I first tried on crocs and now I’m immediately buying my own pair .SO comfy
@sarahsays194
@sarahsays194 3 ай бұрын
I wore Crocs when I was a pharmacy tech and they were the most comfortable and made my feet hurt the least. They really do help people who are on their feet all day. So I'm team Crocs!
@sonder007
@sonder007 10 ай бұрын
Chick Fil A customer service is the best around. All service industry should adopt this method. The kids working at Popeyes are the worse
@adamray7178
@adamray7178 5 ай бұрын
This helps explain even more of why I love Chick-fil-A and absolutely hate shopping at Costco.
@jwest9155
@jwest9155 10 ай бұрын
One of the best information, entertainment documentaries I’ve seen in a long, long time. Keep making content like this!
@economist_ted
@economist_ted 9 ай бұрын
I love watching these as well!
@tenhouradaygamer1009
@tenhouradaygamer1009 10 ай бұрын
Any company that encourages employees to purchase shares, and financially is willing to help out (like Costco) is always going to do extremely well as the majority of shares are actually owned by the workers and not by billionaire inbred families.
@allenmobley8444
@allenmobley8444 10 ай бұрын
Publix does the same and I agree!
@neilmenon8943
@neilmenon8943 10 ай бұрын
​@@allenmobley8444 Publix is not Publicly traded
@bobthebuilder9107
@bobthebuilder9107 9 ай бұрын
Idiocracy is true.. we will all go to school at Costco and get married at Costco and live at Costco!
@Liberal565
@Liberal565 9 ай бұрын
economy is stagnant around the world production is low and limited stock market and interest is harmful earning without producing is not correct we have a free market economy in Turkey small businesses do not pay taxes therefore prices are cheap in muslim countries people are hardworking honest and sincere we are waiting for you for investment thank you
@Azraiel.Bridger
@Azraiel.Bridger 7 ай бұрын
actually there not employees own next to none of the actual voting stock compared to that of private sector billionaires and hedge funds
@yankeejade
@yankeejade 3 ай бұрын
In-N-Out burger has been practicing the drive thru/service tablet for a couple of decades now; Chick-fil-A's customer service/food quality practices reminds me of the parallels between the two companies wrt In-N-Out. I wish more fast food/restaurants had the same thought processes. I don't eat fast food very often, however, there are only two fast food places that I would go to 😉
@ddc2343d
@ddc2343d 11 ай бұрын
I've stopped going to Starbucks; it's not a good value. The last time I went, it was $11 bucks for a latte and a re-heated sandwich. Too much for re-heated food.
@Boe-Jiden2024
@Boe-Jiden2024 10 ай бұрын
reheat these nuts
@liuziguang4943
@liuziguang4943 11 ай бұрын
Oh, Chick-Fil-A, please come to New Zealand!
@baza0
@baza0 10 ай бұрын
We have more than enough animal cruelty already in New Zealand.
@shabbirmanji4190
@shabbirmanji4190 22 күн бұрын
<a href="#" class="seekto" data-time="500">8:20</a> With this quote leader gave you guidance unlike other fast food working without quotes
@joseguerrero1306
@joseguerrero1306 9 ай бұрын
Awesome, Interesting how this big corporations and retailers strategies business work giving us a reasonable and competitive prices to shop around for good affordable and quality products.👍👏✌️🇺🇲💯
@JustinSidekick
@JustinSidekick 8 ай бұрын
Saying Sephora is "brand agnostic" is like saying they are "without knowledge" of the brands. Love it when people don't know what agnostic means and call whatever it is they are doing "agnostic" to sound cool.
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