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The theme for this first global event focused on the Future of Service Design study developed by SDN President Birgit Mager. Generated as a follow-up to her 2020 summit of the same name, this joint venture with SDN Global, SDN Dallas, and SDN Monterrey is the end-result of conversations had with the global service design community and the many pioneers and industry experts who openly shared their knowledge. Focused around the emerging issues and opportunities for our still young, yet mature practice, this meet-up series will be a platform for many inspiring and lively discussions around what lies ahead!