I am not tipping at Panera either. I pick up my own food when it's ready, take it to my table, dispense my own drink, and then bus my own dishes!! Who is deserving a tip? Certainly not the workers. This is appalling. Tipping a machine is even worse! The whole tipping scenario should be abolished and workers should be paid a living wage.

Customers should get a discount for scanning and bagging their own groceries. Tipping is out of control. Companies are just trying to get more revenue while not paying salaries due to less people. Absolutely ridiculous.

My husband stood in a checkout line for 15 minutes yesterday with only FIVE items and refused to go to a self checkout that was open because he feels they should give you a discount for using one. He would flip if he used one and it asked him for a tip on top of it all - lol!

We shouldn't be tipping machines. We should be taxing them. If they're gonna do the work of people... tax them like people.

You're kidding me, right? I'm checking myself out. I should get a discount.

This just started happening to one of the stores I shop at. So I called the manager over and asked him about the tip. He said it's totally optional so I said fine. I canceled the transaction and I said I will not be shopping here anymore. Now you can put all the stuff back yourself and I walked out the store

As a former cashier, I don't use self-checkout and I don't think anyone else should either. Not unless they start PAYING you to use them.

If you are going to tip you should physically hand the worker money in a discrete way. Tipping a CEO for making you do a job that they used to have to hire someone to do is insane.

I live in Asia. We tip never and employees would be embarrassed to take one. What is so special about making coffee or baking bread. Make the employers pay a living wage and dispense with tipping altogether, so annoying.

I was at Walmart and they had no cashier lanes open, only self checkouts. I walked out leaving a full cart. The self check out Monitor asked me what I was doing. I told her I'm not employed there and trying to support her job.

Easy way to end this is to inform the public that most of the time the serving staff are not receiving the digital tips. Those go right into the pocket of the owner.

My tipping etiquette: if I am seated when the service is provided, I tip, sit down restaurant, lunch counter, barber shop, etc. If I am standing, no tip. Check out in supermarket, buying a pack of gum, etc.

This is a really scummy thing to do. I'm not scanning and bagging all of my own groceries then paying a tip to the machine that told me to wait for someone to "assist me" 10 damn times in a row, all for no reason.

"Would you like to tip the corporation?" No. How about you just pay your workers enough to live on.

I NEVER tip these machines. Period. Also, the grocery now asks if I want to contribute to some charity. NO! If I wanted to contribute, I would already have done so, and gotten the tax deduction myself!

As an autistic person with extreme social anxiety I looove self checkout, makes shopping way less stressful. I would absolutely never tip the self checkout machine though.

Since customers act as cashiers when using self checkouts ... instead of asking "Add a tip? $1 $2 $3 Yes/No" the machine should ask: "Get a tip?" $1 $2 15% discount? Yes/No"

Senior management -- here's my tip: Reduce executive compensation by half and redistribute to rank and file workers who are supposedly the recipients of these check-out machine tips. Award stock options to low-level employees on top of their non-living wage at regular intervals, and let compensation from the rising stock price and accumulated stock options reach closer parity with well-paid skilled workers, especially if the company's stock compounds at higher than total stock market returns. This is how you get fast food workers to a living wage, if that is your goal. (It may not be, if management can substitute machines for human labor.)

Self checkout has always done this when they ask for "donations" so they can use your money to get their taxes lowered

When a store employee directed my old man to self check out, my old man said out loud, " DO I LOOK LIKE A __________ employee. "

I'm from the UK. I was in front of a lady in a till line when she was asked if she would like to use the self-checkout machine. Her reply was: 'No, because you'll have us stacking the bloody shelves next..' Always remembered that and I've never used the self-checkout line since..

They should be giving the customer a discount every time they are doing all the work!!!!

Like seriously, WE SHOULD BE GETTING A DISCOUNT FOR HAVING TO BAG AND SCAN OUR OWN SHIT! The audacity of these companies! I refuse to tip a damn machine! Does this machine pay bills? F that mess!

I refuse to use a self-check-out, and I will continue to do so until they start giving discounts for using them

If you don't tip the machine, how will it support its family?

I never thought ALDIS would have a self checkout kiosk. I was feeling cynical (inside) because having self checkouts means Company saves money but also leave people without a job. If they are gonna have a self checkout Kiosk, they should either give a discount for those who use it OR pay their workers that remain, better wages. Corporate Greed definitely pisses me off.

Tip screens shouldn't exist. Pay your workers fairly, don't force that burden upon your customers.

I think it is ridiculous in this day and age for waitstaff being charge around $2 an hour. Hoping it's busy and people are friendly enough to tip well. Pay these people at least $15 an hour, you will probably get more business if you advertise that employees are getting $15 an hour, that way the customer does not feel obligated to tip, but can if they want to

The BALLS it takes to cut back your human workforce in favor of machines, then ask for tips. Greed knows no bounds

This is the same as when the town in which I live charges a "convenience fee" when I pay my real estate tax online

I never use self checkout. My new thing is I no longer 'round up' or donate X amount to some charity the company is presumably giving that money to. Once I found out that there's a good chance only a fraction of that money actually goes to that charity, I no longer feel like a jerk when I click the NO button.

I've literally began cooking more because of tipping culture. Eating out is now a luxury for me.

At a time when corporations are regarded as human beings. tipping machines doesn't seem to be that far-fetched. We must end corporate rule.

Tipping a machine for a task I had to do because they replaced the person that used to it for me - only in America! This country just keeps getting weirder and weirder.

So we have to work for free, bag our own stuff, and then tip the company for me working for free and paying full price at the same time?? WTF?

Having to scan a QR code in a bar/restaurant to order in Philly airport to order anything is the biggest BS I've had to deal with. The bartender was right in front of me and would not take my order. Had to go through the app. I'm there for twenty min trying to get the app to work, taking up valuable real estate; the place was packed, until he said I have to order or leave. F the Philly airport.

I don't think anyone has mentioned it yet, but those self-checkout terminals are also evading taxes. When businesses get free labor from their customers it not only saves them the wages, but also evades the Social Security and Medicare taxes they would have to pay on those wages.

For the most part, I've just now stopped tipping. Because I'm sick of it. I'd say I tip at sit-down restaurants, but I stopped going to sit down restaurants. When the tipping prompt comes up, I say "No" tip. Because, they already raised their prices 10-20% because of the pandemic and the want a tip on top of it. Usually, they've already cut back on services in some way already. Now, I got my nails done yesterday and tipped 20%+, but that makes sense. Buying a pastry and watching them stick it in a bag and then expect a tip, is just ridiculous 🙄.

If a company forces its customers to do free work using self checkout machines, the customers are the ones who deserve the tips.

Where do the tips go? The other human employees??? No. It goes to the CEO. Pay your employees living wage!!!

If its self checkout you should be able to select a negative tip to get a rebate for providing your own excellent service. On the other hand, they aren't charging you to participate in their job training program in how to be a cashier.

At a grocery self-checkout especially, I'M the one who performed all the services, so I should be the one to get tipped. How about a 20% discount for my trouble, hm?

I grocery shop at Wal-Mart. I refuse to use self-checkout until they give me a 10% rebate for doing their work.

I never tip at a machine. I don't round up my change when asked. I don't donate $1 to St Judes or any charity the prompt asks me. You never know how much they're skimming off the top.

Oh my God finally someone is talking about this bs. Why do I have to learn how to work a McDonald's kiosk just to pay the same amount and get the same horrible attitude

But if you tried to tip a cashier in the same store they wouldnt be allowed to accept it! Tip humans, not machines.

They should pay us to use these kiosks.

At self service, you do the work, so the corporation should tip you.

These are probably the same companies that were passing off your donations at checkout as their own and then taking a tax deduction.

I refuse to use self-checkout... no matter how few items I have and no matter how long the lines are, I will always insist on a real human having a job.

Companies should be giving you a discount for using self checkout, not asking you to pay extra for the privilege.

I am also upset when a coffee shop or other food/drink place asks me to tip up front as I pay for my food/drink that hasn't even come out yet. I don't know what the food/drink is going to be like, and I don't know what the "service" is going to be like. I never tip them.

No ceo of anything, anywhere, is worth $1million or more in salary or bonuses; they themselves are scamming everyone else. Cut their salary by 80% and pay workers far more.

US tipping culture is why bribery is so acceptable higher up.

The labor cost saved should be passed to the customer

I’ll never tip at a self checkout because I will have absolutely no idea if an employee at the actual store I’m using that is receiving a single cent of that.

You know times are tough when machines are having a hard time making a livable wage

I hate self checkout. And a lot of stores around me often don’t staff cashiers for a majority of the day.

The user of self-checkout should get a 20% discount.

Workers should be paid, not tipped. 10% used to be the normal restaurant tip, now they want 20%. I worked food service for many years as a cook, all those tips never made it to the kitchen. NEVER

The machine should be tipping us.

If it’s self serve and self checkout, the customer should be tipped for saving the business money on wages. 😂

We should get 15 to 20% off our bill for doing our own work at these kiosks!

I use self checkout but no way am I tipping

I get really pissed when they try to force you to donate to charity in the screen. That shouldn't be there to begin with.

Since we're doing the work of checking ourselves out, can we tip ourselves by witholding 15% if the price?

Yeah Tipping out of control. Its a sign that employers are being d*ckbags and should pay their people appropriately wherever they are.

Paying for a nice place to shop and paying the salaries of the workers is _already included in the price of the product you are selling._

This should be illegal. Tips are to support workers. I should get an employee discount for checking myself out.

I'm not tipping anyone when I had to do all the work to complete my experience in their store.

Just waiting for the day when customers are asked to help unload the truck...

I totally agree with how ridiculous it is. The problem is that if you’re asked to tip BEFORE receiving your food item… you risk the employee spitting in your food. And believe me, it does happen. I recently had lunch at a place which utilized self-serve kiosks for ordering. When confronted with the tip option I was immediately reminded of the various people I’ve met throughout my life who worked for fast food joints and world famous coffee companies-all of whom admitted to spitting in the orders of customers they didn’t like, or purposely dropping their order on the floor. Horrifying but absolutely true! These are chains we ALL know. The biggest chains in the business. So when pressed with the notion that the kitchen staff probably sees the details of the order, coupled with the kitchen staff being in the back somewhere unseen… it’s not so easy to say “no”.

First they make the customer work to check themselves out, and now they want us to tip machines? Greed rots the brain.

Yes, the tip should go to the person who actually did the 'checking out': yourself! The grocery prices should be automatically discounted by 15 or 20%.

I hate tip culture

I do not like self check out. I would always choose a cashier. That is no longer a choice. Gas stations were the first to fall. Walmart and Five Below do not have cashiers. Where is my pay or discount for working for these places? I have a job and do not want a second. Giving a machine a tip?? Never!!! We should be getting a discount. A company no longer has to pay a salary or healthcare?? How about a decrease in the cost of items you sell? Oh wait, profit rules!

Fed up with the tipping culture. Why should we pay a tip at a kiosk? Why should we even tip at restaurants? A part of the bill should include the service. Restaurants shouldn’t be allowed to get away with only paying a few bucks an hour. They need to pay a livable wage.

Just hit the zero. Its beyond stupid. We simply have stopped eating out unless we're traveling. Something has to change as between tips and charities I've never heard of it seems you can't go anywhere without being asked for more money.

I am a retired welding inspector and no one ever gave me a tip for inspecting their weld. We get paid for our work and if it isn’t enough then we need to train up for a better paying job.

That is annoying and they should be tipping me for using a self check out machine since I don’t work there.

Tipping just needs to go away

Tip 1 cent so it costs them more to process the transaction.

I've said it before, tipping is way out of control in America. Some services charge thousands of dollars, but still looking for a tip. It's ridiculous.

I apply the following informal rule: Full service restaurant 15-20% depending on quality of service. For partial service restaurant (only busses the table, you, the customer get your own beverage and pick up your food at a counter) 5-10%. Fast food chains ( McDonalds, Subway, Burger King, etc) generally no tip. (all employees receive full wage). If it's a little mom and pop place I may drop a couple of bucks in a jar, but NEVER on a credit card machine. Personally I think it would be appropriate to tip the people that load groceries in your car (curbside pickup), yet for some reason tipping is discouraged by the businesses. I used to tip pizza delivery drivers until the businesses started charging a delivery fee on top of the tip, which combined can come close to $10-20 depending on how much the meal was. Since I live only 5 minute from my favorite pizza shop, I usually just phone it in and drive down to pick it up. I burn about 50 cents worth of gas, and take 15 minutes of my time. If there is a jar, again I might drop a couple bucks in it for the staff. Sometimes I tip people that do specialty services if the service was good, for example, I had my septic pumped once, the guy charged me $300, but we had trouble finding the lid and he didn't charge me extra considering he was there for an extra hour. I gave him $400 and told him to keep it. Also once I was having a water line replaced from the meter to my house. They came out and completed the job in a day, I was down in the ditch helping them, and would assist any way I could working along side the plumbers. When it came time to settle up, their boss cut me a break and only charged $500. There were two workers and the boss, I gave them $800, $500 to settle the debt and $100 for each of them... cash. So I'm not a cheapskate. I do tip and I tip well, but I have expectations. If you treat me right, I'll treat you right. But I'm not going to tip just because a machine suggested it. You gotta earn it.

In my experience, most computer checkouts are often more friendly than their human counterparts, but they don't deserve tips. Instead, they should be tipping us for assisting them in saving money.

Nope. This is the employer asking me to give them more money for not providing service. It's ridiculous.

I never use self checkout. I dont care if i have to wait in a line.

I find this interesting simply due to the fact this is exclusively an American problem. Tipping isn’t really a thing here in Europe. You can but it is optional, not mandatory. It is law in virtually every EU country as well in the UK that you get paid minimum wage, no matter how crap the job. Second, this whole matter of convenience when it comes to check out. You have people to bag your shopping. That is not a thing over here. The policy has always been “Bag your own shopping.” This whole self checkout I think personally, is to bring Americans up too the rest of Europe. Come on guys. It’s not that hard to pack your own shopping.

We need laws requiring businesses to post how tips are distributed, and they should never be deducted from hourly wages.

No service no tip

Add the tip and go to the manager and ask for your tip. After all you did the work!! Yes I deserve a tip!

I love doing it myself. I don't need people touching my stuff or talking to me when I'm shopping.

If we're doing the labor at self-checkout why aren't we getting some cash back or a discount FROM THE STORE?

Agree 100%. I don’t recall seeing tip prompts on self-serve checkout in Canada (?), but I have seen it at takeout for restaurants. My philosophy is simple - for example, if I am dining in and someone is taking order, serving food, etc, then I will tip accordingly (usually 15%, maybe 18% if really good service). However, if I am doing TAKE OUT, I never leave a tip. What am I tipping for? I placed the order myself, and came to get it myself. Actually preparing the food should be the bare minimum of selling the food as purchased….

tips need to go away, and people be paid decent wages. enough of this .

Since Covid, and perhaps even further back, I have been griping (at my wife's objection) about the credit card tip screens at all the restaurant takeout counters. They are everywhere; pizza places, (including Domino's) Burger King, KFC, (and all fast food), Chinese take-out, etc... I have never before tipped at a counter, or been expected to tip at these locations, but now I am suddenly feeling guilty about not doing it! How many people tip them? Am I the only one objecting? Even if it is true that these employers are giving it to their employees, we can't afford to pay their salaries every place we go. This has increased to an unacceptable level!

They should tip us for scanning our own shit lol

I tip heavily at these machines, but in cash, and since I'm the one doing the work, it goes straight into my pocket, problem solved.

The US should pay its customer service staff a proper wage. Tips are intended as a gratuity.

Without tips the restaurant worker gets left with no salary you can live on.