Season 4, Episode 9
Conventional wisdom says that conflict and dissent among an organization’s top leaders can improve strategy and performance. But new research indicates the opposite is true. In fact, dissent at the top often damages working relationships, communication and decision quality.
In this episode of Owl Have You Know, Daan van Knippenberg joins host Scott Gale ’19 to talk about his research on conflict in leadership. It turns out there is little evidence to support the idea that outcomes improve when leaders disagree on strategy. He explains what CEOs and leaders can do to foster open and constructive dialogue on strategy, even when viewpoints differ.
He discusses his transition from the Netherlands to the U.S. and the cultural differences he's noticed between the two countries. He also shares his research on the value of diversity in team decision-making and his passion for developing equity and inclusion practices.
Check out our other episodes: business.rice.edu/podcast
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