They'll talk truth now that they've dropped them, but will still spew BS about any brand they do carry. Any RV made after 2019 is highly suspect of being garbage. And that doesn't even cover the legal crap crap they do to strip a buyer of any rights to address a bad product.

By once cry once. Sometimes you really do get what you pay for.

My friend look for something made around 2018-2020, when rv makers started to cash in on covid they sent out countless cases of trash build quality.

Which RV did you end up going with I am soon going full remote and off- grid. Looking for a really good toy hauler that will be a great new home for me and my motorcycle.

@@blaqgatodroner2269 had to put it on hold for awhile because i'm trying to get rid of some things first. but I'm likely getting the pause reboot edition and modifying it.

Airstream just plain suck these days. They get all excited about duel batteries and a solar panels barely big enough to power a watch. Whilst distracting you from the appalling thermodynamics and dubious build quality.

ALL RV manufactures produce garbage.. it’s a issue of which is the least garbage of the lot… was it made in Meth Monday, tranquilizer Tuesday, Whiskey Wednesday, Thirsty Thursday or Fentanyl Friday ??

I have fetishized Airstreams for years but have noticed a lot of complaints when I was researching them. I think in this case it's a scaling issue, where there are gowing pains. Where Airstream just got greedy and was trying to cut costs and jack up profits.

This is good to know. I’ve been trying to help my mom camper shop and the airstreams are gorgeous, but always have to play devils advocate.

NEWS ALERT. "NOTHING" IS!!

Yes

Good on them, nice display of ethics

Of course Jan! I am happy you got a good one. Yes, Black Series would never share wiring diagrams with us. Made it much harder to work on the trailers. 😀 Thank you!

Thanks so much for this comment. It is spot on. It feels nice to know that you are not alone in experiencing something like this. We put all our eggs in their basket and when things turned we had our hardest year in business. Lot’s of people were upset saying we misled them when we felt misled. It would have been easy to keep selling but long term we felt it was wrong.

@@ROAOffRoad I couldn’t agree with you more and I understand how you feel. At the end of the day all you can do is be honest and explain to your customers. You were not misleading your customers because at that time the product makes sense. Your customers should understand and be reassured that you have their best interest and you’re not going to support the product when the manufacturer starts going downhill. I hope that makes sense.

Yes. Just make sure they are torqued to the right spec every trip and you should be fine. They only have issues if they are too tight or too loose. 😀 Always happy to hear that from our ROAMERS! Hopefully we see you at the Rally in September! 😀

Hey Shane! I’m about to purchase a 2021 HQ17. What should I torque the lug nuts to?

@@richrdr1000dees nuts tight or goodandtighten!! But seriously, don’t buy it.

Multiple people have had entire wheel/brake/hub assemblies separate from these trailers while on the road, the suspension systems were designed by a guy with no engineering education whatsoever, the guy who started Black Series went to school for business and economics and one day just decided he would start designing hard core off road trailers.

..those that sit and bash this company without even dealing with them in my opinion should just keep their proverbial mouths shut..( nothing good to say then say nothing ) my grandma used to say..k..rant over...just tired of the bashing without knowing all the details...

​@@williamwhitbread1885I never owned a Yugo but I know that they are crap.

That’s how you’re supposed to do business. I run a medical dealership and that’s exactly how I run my business. I take phone calls from new customers all the time. I offer free, technical phone support to people that I’ve never even spoke to. That’s how I build my customer base, by being honest and taking care of the customer.

Wondering what you did to solve your battery and light switch problem? I am having the same issues with zero support. Thank you

Wish I could help, zero support at least from the manufacturer seems to be the theme.

Happy you got a good one. So wish it was just growing pains… We would still be selling them if it was only growing pains. 😊

Thank you and welcome to the community! :)

Hi, I am researching a possible RV purchase, my first, and Airstream is on the list. Can you describe the issues with your Airstream?

@@hfk1001 We’ve had our Airstream for a little over two years now. For the most part it has been a good experience. But recently we noticed a few “soft spots” on our floor. From my brother in law’s experience, I know that this is the floor rotting, likely from water intrusion. In my opinion, this is the Achilles heal of Airstreams. So many potential points of failure as far as leaks go. The fact that an undetected leak can have such a costly result is maddening to me. My understanding is that as of 2022, Airstream stopped using plywood as the subfloor and is now using some sort of composite material. This would make a leak issue like mine not nearly as costly to repair.

Yes please tell issues with airstream

You may want to look at the MDC 16 Island or MDC 16 East-West. They are much higher quality and the support is great. 😊

kzfaq.info/get/bejne/bdaCpbKcuJysaKM.htmlsi=QGZRAAM4g-JeU6hk

Sorry, I work at a dealer who dropped black series too. Absolute junk.

I have looked at RV's that are 2 to 3 times more expensive than what I paid that are junk... Even if the perfect RV exists, drag it over the highways, roads, and off-road and it won't be perfect for long. I agree that they are not without issues, but since I have resolved those issues myself, it has been solid, very solid.

Sorry moved to main comment

I think your too offended to be logical. I was in retail sales for years and one thing I learned is manufacturers will come in with great ideas, award winning, head turning products, great warranties and manufacturing outstanding quality control and the product goes off the shelf like a hot new music album. Then suddenly, everything changes and you're left wondering what happened? Typically what happens is the cost overrun of quality gives way to trying to increase profit. This results in cutting costs by lowering quality control standards, substituting cheaper parts, all to speed up production to insure more product for less cost. The outcome: more failures, more down time, more returns and warranty claims and ultimately less customer service. I believe ROA 100% and have no doubt about the situation.

​@@troyezell5841Actually, I am not offended at all. I too have worked in sales, service, and manufacturing and understand things to a level way deeper than "sales" - no offense intended. I have a very good understanding of production costs, warranty costs and the rest of expenses involved in manufacturing. I don't claim that Black Series is the perfect camper, such a camper as mentioned more than once has yet to be built. My statement is if there is truly a "safety issue" that ROA is aware of, they should feel obligated to make people aware of it. I personally know Black Series owners who have purchased from ROA, they haven't been notified either. So, if it is a real issue, why would you not at least tell your customers about it to keep them safe? I feel that ROA has great intentions and are trying to do as many things as possible differently from other RV Sales locations but back to your statement about bottom line. This 500 unit per year loss in sales volume has hurt their bottom line. This of course doesn't include the massive profits they made on upgrades they sold. The other brands they have moved to, specifically the Forest River - Palomino Pause give me great reasons for concern. I see the potential for a very real very large safety issue that no one wants to discuss. This is a great example of what will happen when sales volume doesn't meet the expected levels which will create the exact thing that you mentioned, reduce the cost of manufacturing. Face it, 8% plus interest, a very soft economy, and people struggling to survive will certainly dampen the ability to move $138K products built by the consistent top 5 worst RV manufacturing companies in the USA. Yeah, I know "Pause is a complete different division given additional latitude to build something that is different. Time will tell the story about that too. At the end of the day, if you are satisfied with whatever you have and actually use it, that's terrific!

Yeah, that’s all fine and well until the axle snaps and half and you’re literally dragging the chassis on the ground. Would be a good hunting vehicle if all you want is a stationary vehicle but then you still have to deal with all the water leaks, etc. and electrical issues

I'm glad that you are satisfied with your purchase. That's all that really matters in the end. However, I don't believe that a $60k unit should have anything cheap or throw-away used by the manufacturer. As buyers, we have been conditioned by the RV industry to accept their high prices and subpar quality for years. If you bought a comparably priced car/truck and had the same 'issues', you would be irate and rightfully so. I don't own a BS unit but do have a 28' Grand Design Imagine. The quality for my unit has been okay but several upgrades have been made to give better usage and reliability.

@@brucejones1867 I agree just I think that is an entire industry problem not just black series based on my purchases. The only thing that failed far quickly than it should was my agm batteries which the dealers purchase and install when delivered not black series so I can’t hold them accountable

Feel free to contact us and we can answer those questions :) but it wasn’t due to anything with the product, OGT is a quality camper.

I guess that’s a no…

Are you going to service the Black series

they actually all got dumped at an Auction House for tens of thousands of dollars below MRSP. Their reputation in Australia was so bad.

Of course! :)

We really hope you have a good experience! We don't wish a frustrating experience on anyone.

Black Label were *never* made in Australia. They are now and always have been made in China.

The trailer is not made in China, the chassis is and so are the Australian ones. I am beating mine hard offroad and nothing has gone wrong at all. Good luck finding a chassis made here without spending over 100k, lippert chassis are Chinese as well and they build a bunch. Quality didnt drop, others just surpassed them and available materials got worse. I am saying this because I have one and compared it to other brands, same garbage on everything but functional.

​@@canzcustoms the chassis is the easiest part, yes I'm Australian and yes I'm a fabricator.

Same here in the US, besides the ugly welds on the black series i have beat it hard and it does hold up well. Your guys designed the original, Jack took it here to the states.

Thanks for the great comment!

All trailers brake down… when they catch fire multiple times for using none UL rated components that are not RVIA approved that is not the same as your airstream having some quality control issues or brake downs.