Employees: I'm sure the manager knows, so we won't say anything.

It’s just ice it will melt itself.

Technically, they might be right in thinking this. But their job might go away also. 😆 (If their freezer breaks and if they never fix it.)

Narrator: But it didn't.

Penny wise but dollar foolish😏💸💸💸

He is interesting in explaining the process he diagnoses HVAC and related. Living in a typical house with AC we don't think a lot about condensers, refrigerant pumps, fans, controls, heater defroster. I had an capacitor go out last year. Tried a relay with no change, then a capacitor. Still cheaper than a service call....

OMG you said it.

It's usually because the store has a budget to work with And if they keep it under a certain amount they get a bonus, so unless it's completely broken they'll keep pushing it

dont run a emergency service if you dont feel like working during emergencies.

That's why I always casually ask them how long has it been like this ? If their answer is anything other than "it just happened " there is no rush on my part.

Yeah I get it, but as a manager of a restaurant you should know how ur equipment has to run

@@dank9139 Idk, depends on the quality of it really, a McDonalds manager whos been promoted after 6 months of menial labor doesnt exactly have a go-getter attitude and respect for the McDonalds brand, at most he knows how to work all the machines and teach new employees, hes not certified in HVAC.

Titanic agrees.

Oof

how much were the motors i took a guess around 100 dollars each without looking them up. also how long do u think it took him to complete the job i guessed 6 hours to defrost, have motors delivered, install everything, do his walk around

@@fisforfriendship6093 Fan motor list price is $669 each. Heatcraft/Bohn are proud of their parts haha

its actually not the worse i've seen its pretty up there but damn i've seen just 1 that was worse the coil was so iced it pushed off the dripping pan .. had to change the coil

"Sir, looks like an evaporator came with your block of ice..."

$2700?

with that much ice i would want Scotch to go with it!

@@ianmontgomery7534 You need about a 55 gal. drum of it to use all that ice.

That’s to cheap! You won’t pay that in Atlanta Georgia. You have a problem like that in Georgia your paying for it.

Or a leaking service deli case that hasn't been cleaned in months/years and plugged up with moldy meat jello...

@@kaptaintrips mm mm mm yummy, who wants a sandwich?

@@somethingsomeonesaid6455 I will take a pound of the Roast Beast with half a pound of Fermunda Cheese...

That is the difference if the manager is also the owner and thus responsible for any failure. lets face it he knows pretty well, if the freezer goes bad he may be down for a day and loose quite some money in product. For those chains where the managers were "just" hired, it is not their money that goes down the drain. and as long as there is no immediate issue with product thawing and hindering business, calling someone for those keeping the books may just look like "wasting money on unnecessary repairs, as those know even less on what that means than most of those managers. (I bet there is a load of responsible managers out there as well, but unless something very catastrophic happens them making a service call as soon as a problem shows up may not make for as good a video, so at least for us, those may go by completely unnoticed. Also not sure if a decision for or against Preventative Maintenance is on them or made somewhere else.)

I could not resist to try and look up parts (lets say "challenge accepted" ;) ) , and for those Heatcraft parts I don´t know what sh##hole I found for prices, but they were way of from what I would have guessed. In that shop, I could have ordered the brackets for about 25 bucks, I would have expected at least 40 with such "specialized" parts. Fan Blades were all over the place between just 11 USD to about 70 USD, according to the site all original Heatcraft parts, not too sure about that. My guess for those blades (not sure if those are 8 or 10 inch), somewhere between 20 and 40. Fan Guard on that dubious page about 25 for some looking somewhat like them, again I would have guessed those parts to go for more like 50 USD each. For motors that size on their site it was about 200, which lies full within a range I know of motors about that size which in the past for other things I have seen selling between anything like 100 to ridiculous 500 Dollars. I also found an actual Heatcraft / Interlink price list, but that one was of no use at all without knowing the exact parts numbers. In there motors could have started at about 160, going straight up, motor brackets startet at 7, not sure what kind of bracket, but those could go up quite a bit. And there seemed of course to be all kinds of brackets and motor mounts in there, from reach ins to large indoor blower motor mounts. The one closest to those seemed to be like 50 USD. The fan guard was easier, as they actually have listed a blue plastic fan guard with actually 25 bucks as list price. Other fan guards that size go well between 90 and 130 it seems. Best part was the motor, I found actually a catalogue picture of a motor that looked like the ones he put in. And here I am not fully convinced that was the right one, because that one was listed for about 670 Dollars... Others with only one digit difference in the number were listed as 270, but to be honest, I wouldn´t even be surprised if those listed for 670 are the ones. Of course with list prices, who can tell what they actually sell for. But as Chris mentioned they paid more parts than labour, I think they may well have been beyond 350 bucks each.

You forgot Shitty Restaurant that has been serving customers food from a 34deg freezer for months Service Charge... They should be shut down abd deserve to be...

Lol

Blades too lol

@@alexanderkupke920 Fan Motor part number is 25317701 superseded to 25317701S with list price of $669 each.

It is not your place or your right to punish a customer for their lack of knowledge in the field. You are a crook and I hope your customers learn this, tell their friends/partners and you lose your business. If you don't want to deal with a customer's ignorance, refuse the call and let someone with some compassion, patience and intelligence handle it.

​@@johnd5398 At the beginning of the video Chris states that the customer knew that the equipment was offline and needed service "since before yesterday" but chose to make an emergency after-hours call even though they had PLENTY of time to call before then. It's not "lack of knowledge" when you're fully aware that urgent repairs are needed but willingly decide to put it off until 11PM on a weekend. That's being an asshole, and the technician has every right to be frustrated with you for making them waste their precious time off when you could (and should!) have made the service call at an appropriate hour. And as harsh as you may think the arsehole fee, as I call it, is, business executives generally see the world in dollar signs, and this is often a great (and sometimes the only) way to make them notice that their employees are consistently wasting money by upgrading their ordinary repair bills to emergency status. Which you would have understood if you actually read and comprehended deineroehre2012's entire comment. Did you not notice the part where the higher-ups were thankful that they were made aware of the management problem so they could fix it? In the long run they're saving money, which they know full well.

@@johnd5398 punish? That's not punishment, dude, it's tuition.

@@johnd5398 No, they need to learn that when a problem comes up you call and have it dealt with right then and there. You don't wait half a week because you don't want to deal with it. You know where this 'punishment' for dealing with a problem late is common? Auto repair, if you have your brakes serviced right when they start making noise, you are probably looking at normal repair bills. Let it go for several months or the better part of a year and your repair bill just tripled. Why? Because when you let it go it starts to damage other things and makes the repair far more difficult. What was a pad replacement, rotor maintenance/replacement turned into two calipers, fluid exchange, ABS service, pads and rotor replacement. Waiting costs you more. Lack of knowledge on how to fix something is not whats getting you punished, it's knowing there is a problem and not having it fixed or being so ignorant of your own equipment you don't even know when it's not working. But if you wait until the middle of the night to call and have me fix a problem, you bet your ass I am going to charge an 'ignorance fee'. Would you say it's ridiculous to charge someone extra because they waited until hours after a restaurant closed to call and place an order, just to force everyone to come in on their time off and deal with your call? It's the same thing, if you wait until someone is off duty to call them and ask for service that could have been done during their normal working hours you SHOULD be charged more for not being a responsible adult. But go ahead and tell me that i'm a crook for charging more when you let your car fall apart before you bring it in for service right at closing time and ask me to fix it for you. I didn't want your bussiness anyway, there are plenty of customers that understand waiting until closing to come in with a car you have been neglecting for almost a year is a stupid thing to do.

I guessed around $3k also.

Nah it’s more than that. It’s like around $5k. We called a dude to come fix our refrigerator and he said it would cost $1.7k . We were flabbergasted and we said nah. We paid him for his time and bought a cheap refrigerator.

Kind out of interest I tried to look up those parts and found the actual Heatcraft / Interlink price list, a lot of parts in there is actually marked as obsolet and a recommendation for a replacement is listed, maybe the same here, depending on where they source those parts. Also, if they sourced them differently, it may be there are over time different looking, but interchangeable ones around, if they did not change the part number in that case. Regarding issues with those motors and brackets, seeing the damage made me wonder. I know those brackets have actually the bent "wires" as mounting legs, as those supposedly to a certain degree can dampen vibration. but where they broke it looked like they did not weld them but used just a dot of hot glue. even the chrome plating seems to have got into the weld. Seemed to be some manufacturing issue. Same for the motor cable breaking right at the sleeve. I would not wonder if it was bent in that place and there was tension on it. But it was straight out with no tension, So I wonder if during production something pinched the cables at that point (maybe when the sleeve that should protect the cable where it comes out of the motor was installed) causing them to easily fail with higher than normal vibrations and ice building up. If there was indeed an issue with this style of motors, that would also explain why he got different ones that obviously came form a different source.

Since I noticed people were putting actual amounts I would say close to 3 grand. Maybe on the lower side since you want to keep them around but still had to get your time, effort and of course parts.

----SmallRig Clamp w/ 1/4" and 3/8" Thread and 9.5 Inches Adjustable Friction Power Articulating Magic Arm---- the clamp, i bought 2 and took off the camera threads, and installed the other clamp. sometimes the cord weight messes with you but i ziptie it to the 3rd hand pole

and keep it where in a van? most sites would not have space to set the pan also.the amount of product in many of these boxes is insane also

Huge waste of space in an already crowded van.

Those supermarket setups are nuts I can’t image what an outfit like Costco pays.

@@thelol1759 the costcos we worked on we're CO2 systems, and I don't think the pay is much different. I've never seen their bill. Also I guess their EMS is a bitch to work with. I fortunately never had to work on anything there

thats not just charging more, thats called compensation ;). I just wonder how they would react if you put an item "compensation" on your invoice...

The managers would only do this if the spoiled food comes out of their paycheck, and not on the business/corporate dime, or just sell shoddy spoiled product to people. (In other words, no financial incentive.)

@@fitybux4664 You nailed it with selling shoddy, spoiled product to the restaurant's customers! He is being nice trying to justify 'how hard restaurants have it these days' but they have been pulling this shit without regret forever. Ignorance is bliss when dining out. Gordan Ramsey made a few bucks pointing this out on TV and it's tHe rule long before the exception.

Also, i say labor would be $1080 and $1700 parts?

Yep, brittle failure of pvc insulation. Silicone would be nice for low temp as well as high temp but gotta make em cheap as possible!