Thank you for your story and the initiative you both have taken to educate and help others via your own experience . Glad that the Changi airport help desk staff was so helpful . As a customer really indignant that Indigo airlines did not help as they are to blame as well.

Now we know why Singapore is one of the greatest countries. Airlines in India seriously need a huge revamp.

Wht kind of people you are guys❤ Very precious ones 😊❤ Beyond your problems you are here sharing it with us for our information! Thank you so much for letting us know about it..don't be sad Or disappointed you guys are gem 💎there should be obstacle but nobody can stop you from what you deserve!! ❤ May bappa bless you Have an amazing and beautiful also a safe journey ahead 💕🌺

Bhot achi or bhot pyari vidio ap logo ki vidio dekh kr hi maene bhot sawdhani se may 2024 ki ticket same pnr me book kiya warna shayad hamari bhi halat ap logo jaisi ho skti thi.. thanx itna acha vidio banane k liye.. ye vidio bhot jada helpful hai ye chiz bhot sare logo k sath ho skti hai magar ye vidio dekh k sabka bhala ho jaega .. or is darmiyan ap logo ko jo problm huyi ap log jo handle kiye ho ye bhot badi bat hai.. Angela farishta ban k ayi ap logo k liye ... 🎉🎉❤❤

You guys were truly lucky! Hope u njoyed Bali. Very valid information.

Appreciate you people didn't get Angry and were Humble

Randomly came across this video on my feed. Was curious and ended up seeing it till the end. Very heartwarming indeed 😊 What happened with you guys (going onwards to Bali) was a one in a million scenario - but if there’s one place where there’s a chance, it’s Changi! Stuff of legends! Vik also seems to be of Indian descent which could’ve also gone in your favour. Lady Luck works through mysterious people. 😊 Pro tip: Always refer to the country immigration website for accurate and up to date information rather than relying on YT influencers. Going to click the bell icon now. Cheers

I would like to say Thank You for bringing such informative vdo.. it will be a great help for a lot of people. 🙏 ALSO, People who are saying that the 'wife' is interrupting clearly shows that they don't respect their wife and doesn't respect their point of view in life. Here she is speaking because she has her point of view ..she has a lot to speak (valid points) and yes she is outspoken which some MEN can't tolerate as they (some men, not all) want to be the dominating one. I honestly liked how BOTH (husband and wife) are speaking together and yes the 'hubby' is understanding ..he didn't stop her from sharing her points.

Painful but a good lesson. Thank God for all the people who helped you guys!!!

This video is proof that GOOD PEOPLE LIKE VIK STILL EXIST aaj bhi duniya me

I truly appreciate and admire you both for making this video. This unity shows that this beautiful couple will always have love, respect ... This is the best example of how some airlines mess up things but employees save your day. Wish you all the best for your happily married life.. ❤❤❤❤

You guys are lucky that you got great helpful people like Vik and Angela. Thank them.

Very informative video. Thank you tons for bringing this to everyone's knowledge.

I faced a similar situation in November 2023. Just one night before my travel to India I got the similar information from Air India that I would need a Singapore Transit Visa as I was travelling by Scoot and Air India. But luckily I had the Australian Visa and everything went seamless. Here I would like to mention that Singapore and Singapore Airlines have the best trained staff and they have a problem solving attitude.

wow...big clap for those three employees...You could show their faces and make them famous for their generous work, we generally see negative experience in airports but this is exceptional and need to be praised. You got lucky also bcoz its your honeymoon and they knew it. Lets be helpfull in our lives too.

While searching for videos about Bali, I stumbled upon this one. Thanks a lot, it was really helpful. Bless you and may God continue to guide you in this way.

It shows how pure souls you are and how other pure souls came for your rescue....this is miracle...god bless all 🙏🙏🙏💓💓💓

Karan, your story literally gave me goosebumps. I can understand how it feels to be all alone, managing such things on the airport. I must say you guys were really lucky and really hat’s off how you managed everything. All the best and loads of love to you guys❤

Thanks for sharing this valuable experience. I never new about these complications. God bless you. ❤

Sorry to hear about your bad experience. Thankfully the folks at Singapore airport were super helpful so a shoutout to Vik, Angela and Katrina ❤. Indigo seems to be seriously lacking in customer service on international routes with regards to codeshare airlines. Off late even people travelling on Indigo Turkish airlines code share have suffered big time.

It's really good movements both of you. You will remember these movements and will be touched emotionally in whole life. No doubt, Singapore people are very helpful as comparisons to others. I appreciate for everything. I have been from Singapore, Immigration of Singapore is smooth and easy until unless. You should sufficient documents like Visa and SG arrival card. I really like Singapore. That's why Singapore is growing day by day.

It was just a miracle nothing else coz u guys r pure souls 🙏🏻🙏🏻

*Important points* 1. Kbi bhi international flight mai jitni bhi layover ho rhi h boarding pass phele bar hi mil jati h start to End. 2. International flight ke layover ke details ache read kijiye aur *Note:- agar bag apko travel ke bich Mai rha h to apko visa ki jarurat padegi, (jaha apka layover ho rha h) aur fir se immigration bhi hoga.*

Your youthful simplicity, naive optimism, sincerity and gratefulness touched my heart. It reminded me of my own young days, when I shared the same positivity and energy as you guys. Don’t lose it, don’t let the world beat it out of you. You will continue to prosper as long as you hold on to that spirit.

I remember i was flying Tiger Airways to Singapore dor a layover and from there by Jetstar to Manila. That involved change of terminals at Changi. At Bangalore, Tiger checkin staff asked if inhad a Singapore visa, and when i did not have, they returned me back from Bangalore airport itself.

It's normal to have visa if you have to go out in any airport. Usually if you book in same airlines for both the trips with same PNR, then your luggage goes straight to the destination and you don't have to go out in the intermittent airport, and can board for Bali from Singapore without going out at Singapore Airport.

Aapki video dekh kar meri to sansen hi ruk gai 😮 lekin ye kisi chamtkar se kam nahi ❤ ye video sabko dekhna chahiye Jo videsh yatra me jate hain

You both guys are soo honest, very good person and soo understanding for each other. God bless you both 🙏🙏🙏

Skyscanner always gives a disclaimer where you need transit visa. This is required particularly when you have to collect baggage at your city of layover. Also if you have different airlines involved except those that are partners then you need to cover Immigration at your layover city airport. This is not just for Bali. It is for any country. Suppose you are travelling to Cape Town and you have an Air India flight to Dubai and then an Emirates flight to Cape Town then you will need transit visa and get your Immigration done in Dubai again.

That is why Changi Airport is the best airport in the world. Unlike other countries, people in help desk really HELP you!

Thank you so much for sharing your experience with us ❤ our next trip to bali..

Very informative ऐसा मेरे भांजे के साथ हुआ था जबकि वो ऑस्ट्रेलिया PR है और covid के बाद आ रहा था तब 3 घंटे तक सिंगापुर waiting था तब तकलीफ हुई थी। solve हुआ था बाद में, लेकिन आप का सुन कर और एंजेला की बात सुन कर आंख में आंसू तक आ गया

Salute you for coming up with a video to inform others in this state of mind after having gone through this.

Wow ... humanity still exists... ❤ They are like angels... And thanks to you guys for addressing this issue

No doubt useful information for those who book lay over flights due to only cheaper at the end of day. Besides this couple are even really lucky to interact & meet these very helpful professional airline staff. 👏

Yeh honeymoon maja ayega aur jindegi bhar yaad rahega don't worry God ache insan k sath hota hai aur adrushya roop mein help karte hai, all the best buddy

If you book separately, it will be a different PNR which means visa is always required. You don't require a visa for layover if you have booked from point A to point B on any airline or ota website. E.g. Mumbai to bali if you booked no matter wherever the layover (unless the country doesn't allow your passport people) .

Thank god someone honestly shared this.

Waoo!! Thanks guys! A meaningful and worth sharing video!!!!

Hi from Singapore! Glad Changi's staff were so helpful and you guys made it to Bali. They usually are very nice and they go out their way to help. Thanks for sharing the video. All the best.

I am a regular traveller. Always try to book Tickets with same airline who will take you to the last destination in case of 'Layover'. This is same in case the airline is having 'Code Share' agreement with multiple airlines. When I travelled by Singapore Airlines from Mumbai to Kualalumpur via Changi Airport recently - We got 2 BP @ Mumbai for Singapore and Malaysia. @ Changi, we simply went to another Gate after passing 'Security' (Not Immigration) to board flight by Singapore Airlines.

Felt so happy at the end! Eyes filled with tears! Thank god. Will definitely mention these in my videos. Transit visa is must

Very informative. Never expected that problem can also arrive in your life in such a way. God bless.

Your story literally gave me goosebumps 🙂happy journey enjoy your honeymoon trip ❤God bless both you guys

So just to ask if i m going to canada (for ex) with connecting flights and my layover is in us or england: so do i need us / england visa or i m good to go as i have canadian visa ?

International trip me itna zanzat hota hai pata hi nhi tha🤦‍♀️ thank you guys itna detail batane ke liye , agli bar yad rakhna padega...! ♥️♥️♥️

thanks to that 3 helping souls❤ you are lucky guys

We want to share our experiences. 😊 A BIG 👍for those three .. IT HAPPENED WITH US LAST MONTH . IN THAILAND. OUR JOURNEY WAS PLANNED IN THIS SEQUENCE.. bangalore to bangkok DMK airport ,reaches at 5.30 am from there to Siemreap, Onward connecting flight at 11 am same day . Bangalore to bangkok & return ticket bangkok to bangalore done in one booking airasia flight ,through airasia app.. we have planned to visit angorwat temple siemreap for one day on our first day of trip. So. We booked tickets Bangkok to siemreap AIRASIA FLIGHT. through Make my trip App Layover time 5 hours. In DMK airport. But.,,,,, Both different PNR. (Bangalore to bangkok one pnr & bangkok to siemreap one pnr) And our Return ticket from siemreap to bangkok ( it is also airasia flight) is the very next day only ., As its our first international journey we did our research but missed this Single PNR issue ( WE HAVE thought both flights are airasia only , ,and its ONLY TRANSIT, so no issues.,,,,,) But BIG NO. bangalore to bangkok is AIRASIA INDIA FLIGHT ., and bangkok to siem reap is AIRASIA THAILAND FLIGHT 😅 . At bangalore airport: the guy at the airasia check in desk in bangalore airport , he checked our tickets . HERE I WANT TO MENTION. THIS MOST IMPORTANT THING. we have given him our to and fro tickets blg to thailand ., He checked our passports tickets and then he asked YOU GOING TO CAMBODIA , [ once he checked passports and as all tickets booked airasia airlines he got theidea of our journey to sieamreap] we said yes he asked for those tickets also , we handed over , he checked and then he didnt mention any thing and he offered two cabin bags can be allowed as checkin bags ,,with out extra charges.. ( IF YOU HAVE TRAVELLED AIR ASIA FLIGHT YOU KNOW THEY CHARGE EXTRA FOR CHECKIN BAGGAGE). . At immegration check bangalore airport , we have shown to and fro tickets bangalore to bangkok. They know thailand issues visa on arrival so they stamped and let us board the flight. [ immegration officers dont have idea our siemreap trip , so they stamped. But The AirAsia desk guy he has idea of our ticket bookings , ] . We landed in DMK AIRPORT 😂😂😂 IN joy ., and here started all the problems . To collect baggage we have to clear immigration and go to baggage belt. And the airport security there he said for tht u need VISA or contact airasia travel DESK. there we met one lady , after our enquiry she says u cant PASSTHROUGH from airasia traveldesk. After so many minutes of enquiry and quetioning then she DISCLOSED THE TWIST. THAT IS IF WE HAD BOOKED BANGALORE TO BANGKOK FROM THERE TO SIEMREAP in a single booking using AIRASIA APP , OR any one App then the flight company will have charged this PASSTHROUGH charges and one single.PNR issued As we have booked different tickets now no chance 1. We offered to pay PASSTHROUGH CHARGES THERE IT SELF she rejected. and said it cannot be done now, its airasia rule.😂😂😂 😢 Our onward journey is airasia flight still she rejected. . 2. We will leave luggage just issue us onward journey boarding pass . She rejected . . 3. We some how got internet wifi at airport checked in on airasia website done. boarding pass generated ., now immigration officers rejected as we have to go to departure level in the airport building from arrival level. 😂😂😂😂 ( May be this is passthrougj) . So either get visa or go back to India ,, the simple plan advised to us by immigration officer. . . So finally we have taken express visa for me my wife 2 kids , And cleared immigration, Went to baggage collection Again reentered at departure level. Again went through immigration check . And rushed to catch our flight.. . . Lessons we learnt 1. Indian immigration officers do their duty properly., and based upon whats information provided to them by Us. Whether the traveller had visa or not , its not their duty to check , its traveller s responcibility to have an idea which place he is heading and rules of tht land. . 2 NEVER DEPEND ON AIRLINE TO PROVIDE FULL INFORMATION. at last minutes before boarding flight . 3. Its traveller s head ache to EXTRACT PROPER INFORMATION From Airlines before why bcoz many a times they say check the destination coutries website and cut call. . 4. Never believe the CHECKIN DESK GUY/GIRL 😂😂😂😂 . thankyou for reading a long essay

Happy Honeymoon Guys!!! Nice video. Do not rely on Low cost flights ever for an International flights. Biggest lesson learnt. Thanks for the information.

Thank you for considering us your family and making us alert. Highly appreciated video made by you.Hope you had a good honeymoon.

Thank you. Very candid sharing. All well that ends well.

Many thanks for sharing, this will help a lot of people. But since our experience was quite similar though on the right side of fortune so we thought to slightly correct one of your point, that even if your airline is same but you got different PNRs you must have to cross immigration to self transfer your luggage in Singapore or Malaysia and for that you definitely need eVisa.

Thanks to god !! ❤ enjoy your honeymoon cutest 🫰🏻

just Saw your video .. its too informative.. thanx lot for sahring this information ..Wht kind of people you are guys❤

It always painful when plan doesn’t work and miss the trip, you were lucky to get help from Angela who is real angel, no one helps going out of way and getting boarding passes when your tickets are from Singapore to Bali and without immigration, you guys must thankful to Angela and gift her something for her helping nature

Sad mat ho naaa 😣vaidu di and Karan Bhaiya ....🤧 Aap donon always khush rahaina....😇😇

Look at his face expressions while he’s looking at her.. bechara kuch bol bhi nahi paa raha hai..🤣🤣🤣🤣

Great, thanks for sharing Wishing you both all the best❤

Thank you so much for sharing this. Very informative🙏

You should go to TRANSFER DESK (inside TRANSIT AREA) immediately after arriving in Singapore. They will assist you to provide Boarding Pass & will arrange for Baggage transfer. No need to exit through Immigration to collect Baggage. I wonder why Immigration officer or any other airport staff did not guide you in this way. Changhi airport Service is the best. There is no need for any Visa for the country where you are transiting unless connecting aircraft departing from another airport or terminal which is not interconnected. Please check with airline / travel agent prior booking the ticket.

If you are not getting your bags directly at your final destination, that itself is a red flag to start with as the bags are always collected in arrival hall. When I have layovers (domestic or international), I always ask where will I get my bags. Also, this seemed like a clear miss from your side as well(possibly due to lack of experience), but one must check for transit visa requirements for layovers. I have seen people being struck with a reality check when it happens. Most airlines will try to display it on their booking page or send you emails/forms after ticket purchase asking you to provide data on your visas. This seemed like a miss from Indigo's side as well since they sold you the ticket and even flew you there and left you in jeopardy. The point about airlines changing from one flight to another requiring visa in not true in general. Lots of connecting flights from India to US via Europe/Dubai/etc have different airlines on different legs but no transit visa is required.

Excellent Explanation. People are not aware of such issues and I appreciate both of you for this detailed information. It is painful to go through such difficult situations. Good decision taken at the right time. Thanks to God for bringing you the best people who came to your rescue. ❤

Both of you need standing ovation from us, for sharing such an important information. 👍🌺

Jo hota hai acche ke liye h hota hai aapke plans jara b spoil nhi hue... Usme h khush hue... Sweet couple you both... Vaidu di kitni happy hai... Lots of love... ❤

I like to clarify a thing here. PNR should be same for the last point of departure in India to the first point of entry in a new country. In your case, PNR can be different for the flight Mumbai-Chennai, but PNR should be same for the flights, Chennai-Singapore and Singapore-Bali. Did you book self-transfer flights? In case of self transfer, you have to go through the immigration (visa maybe required depending upon the nationality), collect the bags and re-check them in for the connecting flight.

Though it was totally your mistake for not checking the transit rules but loved the video. You will remember your honeymoon story for a lifetime and hopefully laugh at it 😊

I have connecting flight at singapore but i gotta change terminal for the other flight which is from different airline (but they are partner companies) so in that case will i need transit visa? And please note it’s not a self transfer its a connecting flight

Cute couple ❤❤❤love from jharkhand❤❤❤❤

aap tension mat lo sab theek ho jaega😢

Thank you so much we r going to bali through mumbai via singapore…your information really helpful for us

Baki country k lok baut ache hai bro situation me help krte hai sabi Specialy thsnks you singpore airport staff❤

Ooooh, what a story.... Really thrilling ❤❤❤

At least you are supporting each other - not blaming each other 😮

I don't know...bt goosebumps aagaya...jab suna bags b aaraha h

Thanks a lot guys. Your video ia eye opener. As we are planning for bali i was asking my son to book tickets which works out little cheaper.god bless you.

How do we know that transit visa is required or not when we have a layover in Malaysia or Singapore? Is for all transit, we need transit visa? Pls suggest and help.

Thank god , you got her , like a angel , to save you guys ... !!

Wow really commendable work by Singapore airport staff where as Indians are mostly ignored and treated badly in international airports and airlines… Hats off to Katrina and Angela 🫡

Very helpful information.....Great Video Guys.....Good Job. It is almost a Miracle

Hi. Did you book connecting flight separately as a self transfer or it's in single booking?

Very informative, emotional, thanks a lot dears for the info. But very interruptive, too much of repetitions, disruptive flow… But…..Truly a learning lesson Inspite of everything that has happened you are very strong and decided to share your experience God bless you both

Thanku so much❤for important information you both are great👍👏...

Thank you for sharing this things guys....❤

Simply Wow.. Very Supportive People in Singapore. Its a miracle.

"Though it was painful, it was a valuable lesson. I am grateful to all the people, especially Anjala, who helped you through it!"

Good start guys! You are lucky to face such a challenge at such an early time of your life. This trip should help you both to understand each other when you face an issue later in your life. Enjoy! Kudos to those who showed empathy to you in Singapore. God bless you.

When you book cheap flights and if you have two or more airlines involved for layover, then you need to have a visa to check in again, and it says self transfer when you book your flights.

Thanks that's a very informative video and a big learning lesson

Thanks Karan for clearing my doubts on transit visa 🙏❤ you literally replied on insta DM and helped me out. it is really very appreciable 💐 God bless you and Vaidu 💐❤️ Thanks again for the help😊

people like vik, katrina and the angel - angela make humanity prevail, loads of blessings to them for everything they did.

Tell me how u have booked your tickets did u book a single flight

Thanks to God abhi bhi ache insaan hain duniya me & Thanks to specially anjala and Katrina 🙏🙏🙏🙏

How long was your planned layover in Singapore?

Very informative video , very clearly explained , very helpful for people taking layover flights ✈️. Also very good point that the connecting flight terminal can be outside, after immigration

For the future, please check the iata travel center to know about visa requirements. Another point, if you don't use your onward journey then the return ticket is automatically cancelled.

So you have 2 separate tickets?

What will I have to do, if the both tickets pnr are not same, even I don't have Singapore's visa

I had similar situation while going to Canada for stamping via US. Luckily at Beijing , where I was working, we were stopped at the starting check in desk. Stop using cheaper and low cost airlines.Thanks to Angela, Vick and you both for sharing your experience.

You know I think you two deserved this.. most couples would start getting into fights blaming each other and what not.. instead of that you concentrated on the solution and luck or god whatever u call it was on ur side.. thats what a marriage should be.. very informative video.. and all the best for a fantastic and adventurous married life ahead.. hope u had a great trip…congratulations ❤

Best couple both are very intelligent 🌹🙋‍♂️Best of luck for future travels 😊