Sharon Steed - React Rally 2023
There are no soft skills: turning empathy into action for better performance
Communicating confidently and effectively; working collaboratively; solving complex problems; time management - all of these are considered soft skills, and none of them come naturally. Excelling at any of these "soft" skills could mean taking courses to learn more about the tools, asking a mentor to guide you when you feel overwhelmed, and engaging in a ton of trial and error when it matters the most.
Soft skills are competencies. We must consistently and actively work at developing these abilities so we can be successful teammates, managers, leaders and coworkers. And there's one skill above all that can get you there faster: empathy.