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Uber Driver Reads Open Letter To Uber CEO About Pay
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Sergio interviews Marty, from South Florida, a 10 year Uber and Lyft driver and has an open letter (and reads) to the Uber CEO, Dara K about the lower fares and about to quit driving.
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About The RideShare Guy:
I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.
These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.
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@Therideshareguy 2 ай бұрын
Thank you Marty for coming on and sharing your story. Do you have a story you would like to share? Send us an email and you might be on the next episode of Behind The Wheel: Driver Stories 🎯 How much are you earning compared to your cities average? Download the Solo app and find out today! therideshareguy.com/go/worksolo 📺 Watch this video NEXT: kzfaq.info/get/bejne/f8lyh5ymqdjWqYk.html
@paulperlstone3822 2 ай бұрын
Baton rouge doesn't have up front fares
@TheContentExchange Ай бұрын
The one reality drivers do not understand is that internally Uber has decided that they believe driverless cars are coming sooner than people think and therefore drivers are not a priority. They are just tolerated until the robots take over. In the meantime per Uber employee "Uber is onboarding thousands of drivers in California and other states with non citizen licenses, way more than we even need."
@donkeyplatz 2 ай бұрын
Ownership and operation of a vehicle, according to the govt, is .72 a mile. This includes your car payment, maintenance, fuel, etc. Uber and Lyft ROUTINELY pays .45-.60 per mile. That means we lose money on EVERY ride and make NOTHING for our time. They are PURPOSELY doing this to increase profits. Their business model relies on desperate and ignorant people.
@bossbrent 2 ай бұрын
Da gubmint be smarta dan us ignoramuses. They figured out that the Smart car costs the same amount per mile as a Jeep Wrangler. Dem gubmint workers be smarta dan us!
@nycitylifeandhistory 2 ай бұрын
all companies try to make as much as possible while paying as litte s possible
@nycitylifeandhistory 2 ай бұрын
the irs deduction is 67 cents . and all CEO's want to increase profits and you are correct on the business model......
@bossbrent 2 ай бұрын
Dat gubment be so smart! 😆
@normastits4179 2 ай бұрын
Really Donkey?? Is this the same government that has amassed a $38.4 TRILLION debt? What you are allowed to deduct for tax purposes has NOTHING to do with your income, even though we all know U/L suck. It is easier to blame someone else though, I get it.
@BKSavoie 2 ай бұрын
Thank you. I agree with you 100%. Also, you are right about rider responsibility. They should be ready when we get there and wait time charges need to be $1 per minute.
@akcarlosh292 2 ай бұрын
They don’t need to talk , they need a ride period
@GeosRealTalk 2 ай бұрын
@@akcarlosh292 take a bus then.
@psaint60 2 ай бұрын
I know we were all probably employed in much more esteemed circumstances in our recent pasts, but if you have ever worked in retail, any service related industry, you know how far you’ll get telling your customers they need to straighten up and fly right. I think the way society is today, to attempt to teach passengers you will probably never see again good manners and rideshare etiquette is beyond the scope of this job and a recipe for permanently elevated cortisol levels.
@Curtis_George 2 ай бұрын
@@GeosRealTalkI agree 100%. I stress myself way less over rude riders. They know they’re disrespectful and don’t care and I seldom take it personally now. I need money, they need a ride. They’re a means to an end and I care very little about them.
@HarringJess 2 ай бұрын
Exactly! Had a pax this morning complain that the first driver left as she was leaving the elevator. I said to her, in Boston you need to be outside before you make your request. There are so many drivers, we're literally right around the corner from you. She was so oblivious - she didn't acknowledge any responsibility on her end.
@Gugaatomico 2 ай бұрын
I stopped driving for Uber, no money whatsoever!! Anyone attempting to tell you otherwise is lying to you!!
@wizardozzro 2 ай бұрын
True!
@ZaneGTA 2 ай бұрын
I stopped at the beginning of this year as well. As much as I love to drive, it's time to move on.
@HagarTheHorrible67 2 ай бұрын
Depends on your market. I do ok here, but I do put in a fair amount of hours.
@gregmadison556 2 ай бұрын
I drive about 45 hours a week, make about $1200 a week. Can make about $5000 a month.
@gregmadison556 2 ай бұрын
I would really like a box where the passengers have to type out their complaints. Instead of just checking a box that the driver was speeding, driving illegally and wasn't polite etc. Make them type he was drinking 65 in a 55. I don't get a ton of complaints but the ones i get are 80% bogus.
@troyeastman9500 2 ай бұрын
We need 30 per hour gross at min
@Fishin4funout4trout 2 ай бұрын
Yes, and it used to be that way prior to two years ago...
@donaldwilliams8727 2 ай бұрын
That's spot on...survival is about 30hr. It has degraded to nothing more then a Hustle.
@CheekyChops710 2 ай бұрын
Yup
@markjaramilloGTA 2 ай бұрын
40 in Ca
@scottkeller8890 Ай бұрын
If I cant make $30/hr before expenses, I go home. It's the absolute minimum I can earn to make this job worth it.
@wiseltv 2 ай бұрын
I stop driving for uber no money
@josepratts9641 2 ай бұрын
Speak for yourself 🤡
@HistoriaViva777 2 ай бұрын
The actual pay is absolutly ridiculous. It forced me to get a job, I finally got one, starting july 8th I will stop being a slave for these apps, after 7 years and over 14,000 rides, I am done with rideshare.
@ZaneGTA 2 ай бұрын
Awesome. I've jumped into tech now & I'm never looking back.
@Fishin4funout4trout 2 ай бұрын
Same here. I finally broke down last summer and got one after a year strait of shitty rideshare pay from both apps. I know drive part-time when no O.T. is offered at my day job
@darykthelighitningredspino4100 25 күн бұрын
Been driving part time in Vegas since 2019… quit this May during EDC after seeing what they were paying for rides to that shit-show!!! It’s been downhill for about 2 years, but this year sealed it for me
@mandy76111 2 ай бұрын
Marty, the letter was nicely written. Thank you for taking the time to send this to Dara 👍 Sergio, thanks for all you do! Greatly appreciated 🙂
@trishbrad00 2 ай бұрын
It won't make a difference... stop fooling yourself.
@mandy76111 2 ай бұрын
@@trishbrad00 It probably won't, but kudos to him for trying 👏
@sshepard94 2 ай бұрын
I think it is worth considering that the Rideshare companies might be taking advantage of unsophisticated or desperate people at this point. The average driver is probably not doing all the math on vehicle depreciation, gas, and maintenance to arrive at a net per hour rate. I'm guessing in many markets parking the car and taking a big box or warehouse job would make more sense. $7.00 for 28 minute rides? No.
@edmor127 2 ай бұрын
Absolutely Rideshare is a predatory industry...they know some people have no choice...enough people to keep the pay low....
@user-dg3dy3qx5c 2 ай бұрын
Where are you seeing $7 for 28min rides?
@Curtis_George 2 ай бұрын
@@user-dg3dy3qx5cthose type of rides happen all the time and I’m in Chicago. $15 for 53 minute rides but the key is to not accept them. Usually in less than 10 minutes I get an another request for an $18 ride for 34 minutes. People need to refrain from taking everything that comes across their screen and be patient
@cliff1291 2 ай бұрын
I have a screenshot saved for a trip offer here in Boston 30mins/8mi at $7.16.
@sshepard94 2 ай бұрын
@@user-dg3dy3qx5c Indy area. Someone just taking the rides that get sent their way without any other bonuses in effect might be at $15 to $17 gross. ex: $7.16, 12.3 mi, 25 minutes
@davidnichols6971 2 ай бұрын
He's exactly where I am. If the pay doesn't improve in the next 10 months, I'm going to be done with this. It's simply not worth it to continue subsidizing a multi- billion dollar company.
@darykthelighitningredspino4100 25 күн бұрын
Do it now!!! I’ve been off myself… do NOT sacrifice your vehicle for less than minimum wage!!!
@davidnichols6971 25 күн бұрын
@darykthelighitningredspino4100 I haven't been driving for 29 days. If I'm in an area with demand, I will s set a small area filter of 5 or 6 miles, for an hour or 2. Those are the only rides that don't lose money. When next May rolls around, I will be completely done with them. Right now, I don't know when my next ride will be. If someone wants a ride to somewhere I'm going anyway, I'll take it.
@davidnichols6971 25 күн бұрын
@@darykthelighitningredspino4100 I should clarify, I quit Uber 23 months ago. Exclusively Lyft since.
@user-nn9pn9cd1m 2 ай бұрын
Uber is $7 an hour job after expenses and depreciation. Meanwhile, Uber takes 50 to 60% of fare.
@trishbrad00 2 ай бұрын
Truth. Everyone should read this.
@brkitdwn 2 ай бұрын
Fare not fair
@smoothpipe 2 ай бұрын
That's the sad part the 25% was a lie an illusion
@user-nn9pn9cd1m 2 ай бұрын
Used to be .67 per mile before pandemic. Now .66 per mile with all these hyperinflations everywhere.
@kenodonnell4313 2 ай бұрын
While your after expenses number may be $7 an hour. Uber does not take 50-60% of the fare on average. Maybe they do on some rides but some rides, with surge and bonuses they LOSE money. This is a fact. Look at your data and factor in quest, boost plus and surges (not tips) and if your computer can do math you will come up with a true gross number. Mine last year was 67/33. We deserve better pay but it doesn't help to lie.
@ickmyer201 2 ай бұрын
The number one complaint I hear in Florida from riders is most drivers can’t speak English.
@Fishin4funout4trout 2 ай бұрын
I get that a lot too in Utah even, so I'm sure it's probably like that in almost every state now
@normastits4179 2 ай бұрын
Your I phone can translate for you. Easy workaround
@josepratts9641 2 ай бұрын
@Fishin4funout4trout Voting democrat will do that......Open borders is the problem and letting all these migrants in...... TRUMP 2024
@Curtis_George 2 ай бұрын
Riders complain about a language barrier in Chicago too. We need new policies and speaking English as well as being documented should be a requirement.
@BDELaJolla 2 ай бұрын
Dara’s response to the letter was to take it to the toilet and wipe his ass with it.
@sk-un5jq 2 ай бұрын
this
@susanmartyrosenstock3594 2 ай бұрын
NO doubt
@boomerboomer5586 2 ай бұрын
Hahahaha
@robmyers1382 2 ай бұрын
First of all let me say I love driving Uber and being my own boss. Do I think I can continue? No I am trying to find a way out. Now let's discuss this letter. Uber just gave Dara 130 million dollars in stock options for surpassing profit goals. Where is all the extra profit coming from? DRIVERS PAY. He cut quests in most cities. Pay per mile was cut. Markets are flooded with more and more drivers to kill surge. He took away the extra 1$ per trip for EV drivers only giving 200$ a month capped. He is literally being bribed by Uber board to keep his foot on our throats. Stop acting like he is a decent human being you can reason with by writing him a letter. He is ruthless and only cares about continuing to line his pockets with money he is taking from us. He could care less what happens to drivers he's getting richer the more he screws us
@hwalton211 2 ай бұрын
Uber tells me that they are taking 23.94% but it is not really the case. I'm 4 points away from Diamond after driving for 6 weeks and I expect them to come up with some reason to avoid paying the bonus. I need to be able to set my own schedule and this is the only kind of work where I can. I'm in Springfield Missouri and I often go down to Branson because there is more of a need there and it's easier to make money. I quit doing Uber Eats after they accused me of fraud.
@HMan621 2 ай бұрын
Marty has passion and a lot of good ideas. He needs to be part of Uber Crew, which are drivers that share and discuss their ideas with Uber employees, who are tasked with gathering and developing those ideas into actionable app improvements.
@ryanaddy1135 2 ай бұрын
I'm embarrassed to tell people what some of these rides pay. Most of the rides aren't worth bragging about. Money I spend on Maintaining a PERFECT vehicle. GAS. I do love the Uber App and love driving but the pay is embarrassing.
@garyblanco6665 2 ай бұрын
Im 70 and rideshare was the worst work I've ever done. No money.
@ericgabay1580 2 ай бұрын
two weeks ago I arrived at Miami Int airport, ordered a ride, and immediately texted the driver that I was at door 25 arrival... he went to look for me at the departers... I had to wait 20 minutes for the pickup on a hot day. so I asked him why you did not follow my interactions... he did not speak a word of English., I do not know how rideshares hire illegals and how they check their background., they hire them to pay less.
@edwilliams4793 2 ай бұрын
Your rider app shows where Uber tells your driver to pick you up. If you’re not there, it’s on you.
@pugilisticstandpoint 2 ай бұрын
Can I get interviewed if I can produce receipts for 80+ hours a week for the past two years?? 60 hours is a cakewalk.
@anonymoususer3275 2 ай бұрын
Stop doing it, it's become horrible, worse than taxi, no money, too much trouble, my car is 14 years old, I can't provide good service at these rates, driving a rolling wreck, decline 95%
@pauln9933 2 ай бұрын
We need a reasonable Base Fare, incentive when conditions are heavy on drivers. I'm tired of seeing $2 per mile, then $1.20 per mile then $1 per mile BS. All we need to worry about is the miles and location of where the client is being picked up and dropped off. Bring back the joy of receiving a long trip.
@philc9514 2 ай бұрын
The Fares !!!! I never saw the Value of buying an expensive vehicle to drive Rideshare with. I originally started in 2014 stopped for 2 years during Covid., and yes the pay is substantially less than 10 years ago. A ride from Northern Palm Beach County to Fort Lauderdale usually pays an Uber X Driver $35.00 for a 50 to 60 mile trip these days, these trips are no longer worth accepting. I will only accept driving between Jupiter and PBIA. If the ride does not pay enough to justify accepting , I simply do not accept. Drivers earned more on Federal Unemployment during the Pandemic than they did driving!!! Good Luck with the letter!!!
@jbeats1930 2 ай бұрын
The letter was very good and spot on. And yes, the pay should increase unless uber and lyft wants to start handing us vehicles to drive for them. I use to make $1 per mile and phat tip from customer but now uber charges customer so much that they now have stopped tipping and thats not normal for me. I am on the bandwagon of looking for a part time W2 as it's really bad doing ridshare for pennies.
@bossbrent 2 ай бұрын
My open letter (text) to riders: 👋Hello! 📌Please check the pinned building for BOTH the pick-up and drop-off locations - if either one is a property where multiple buildings exist at the address like apartments or business/industrial campuses. If they're not EXACTLY where you want to meet me and wish to exit the car, please drag those pins now. My pay is based on these two pins and I'm unpaid for going to a different building. ⚠️I don't accept any changes to drop-off location or added stops due to time. If you added a stop on the original request that's fine. ⏳I ALWAYS appreciate when you're prompt because wait time compensation is very low (11¢/min). 🙂Thanks for understanding.
@normastits4179 2 ай бұрын
Hopefully the rider handed you a tissue
@danieltriplett3685 2 ай бұрын
Passengers should be given a breakdown of what they paid versus what a driver recieves from that pay. It will never happen because it would expose Uber/Lyft. 7 years in and i still get passengers that think I am taking home 70%-90% of what the passenger paid for that ride.
@Ashrafalmasry 2 ай бұрын
Drivers should not accept low prices. We do not want Uber in America. We want a company that gives us our fair rights. Why does the state not monitor the amounts it takes from the passenger and the amounts it pays to the passenger? Why does Uber control all of America and does not listen to anyone? We want lawyers to stand with us and review the prices over the past years. And restore our rights
@CrazyClips-kl4vl 2 ай бұрын
Dara's response to Marty making 17% less gross ever since upfront pricing...... Mission accomplished!
@psaint60 2 ай бұрын
Look at their 2019 IPO filing. All of this was part of the plan since day one, so unfortunately we shouldn’t be shocked this is what they are doing. I also would not be surprised to see as more and more cities and states try to regulate Uber/Lyft and reduce their haul, that they may decide they’ve milked as much out of the app as they could. At which point they’ll just shut it off and move on to the next big thing.
@craig5129 2 ай бұрын
These drivers keep complaining about Uber or lyft, but they keep driving instead of finding a different job.
@romannaftali2127 2 ай бұрын
You think it’s easy to find flexible job in this age?
@13ChroniclesOfDagger 2 ай бұрын
Exactly 💯. That's like a zookeeper complaining about picking up 💩 all day for peanuts 😂. It's a zero education job ffs
@craig5129 2 ай бұрын
@romannaftali2127 rideshare is a job to supplement your income. It's not a full-time job.
@garys9718 2 ай бұрын
@romannaftali2127 but not so flexible if you're putting 60+ hours in driving, plus wear on your vehicle
@Gregab 2 ай бұрын
Your being so rude and inhumane
@rocketboostjump 2 ай бұрын
I cancel gated communities. I find that they are the worst or no tippers and adding salt to the wound you know they can afford $5.00-$10.00.
@damoneymaker 2 ай бұрын
Your pride makes you earn less, if you ask me.
@rocketboostjump 2 ай бұрын
@damoneymaker last time I took an Uber I tipped 10.00 and 15.00 for 2 mile ride. Those gated community riders are just a cheap ass customers.
@josepratts9641 2 ай бұрын
@@rocketboostjumpTipping is not Mandatory or an Obligation 🙄
@rocketboostjump 2 ай бұрын
@josepratts9641 you are right. That is why at restaurants waiters and waitresses fight over big tippers and slow to service non tippers.
@josepratts9641 2 ай бұрын
@@rocketboostjump Your comment is Ignorant because those idiots don't know who is tipping or not tipping so try again 🙄
@stephenbraverman4484 2 ай бұрын
Marty, you and Sergio are intelligent men. The major problem is Dara does not care. His alliance is to the shareholders. You can talk to you are blue in the face. His platform is geared to 3rd world immigrants, not either one of you. I wrote Dara three letters and never heard back. He makes his 20 million annually. NOTHING WILL EVER CHANGE. I enjoyed driving too. I stopped around 18 months ago. Today I teach pickleball and make between $55 to $120 an hour with no expenses attached. Lastly, the miles on your car will cost 20 to 25 % on resale. This must be factored in. In closing, find another way to make extra money. Sixty hours a week is too much time to enjoy retirement.
@ryanaddy1135 2 ай бұрын
How about letting the rider know what Share actually means. In BIG print so they notice it. When they act like they didn't understand what they chose is just incredible. I gets them in the car and the driver suffers big time, it eats at the happiness behind the wheel. I love being cool with my riders
@HarringJess 2 ай бұрын
Amen! The moment I started educating them, sending them text info of what was on the app, I got my rating dipped. It's back up and I stopped telling them sh*t. If your not out in 2mins, I'm gone. If your there with an extra person, I wait out the 2mins and leave. It's Uber's responsibility to put it on the app in large print, as you state. Otherwise if they send emails, pax will ignore them. They even ignore the app info, too. I no longer do Share unless its surged, and I stop requests so no one else is added. Done with this sh*t lol!
@DiamondDriver1969 2 ай бұрын
Wow yesterday they offered me a trip for $3.10 which I normally do not ever do but since I was so close to them and they weren’t going but a mile or a mile and a half I went ahead and took it when I let the lady know what the companies are now doing to the drivers Taking 50 to 70% of the fair she turned around and said I’m gonna tip you well that’s totally unfair $20 tip. Do we really think that the customers are responsible to pay our $20 an hour supposedly prop 22 guarantee hell no it was supposed to be bonuses for us, and of course the company will then put you in slow motion and act as if they paid that themselves
@ShelterDogs 2 ай бұрын
I feel like in addition to raising our pay, more emphasis should also be placed on background checks similar to what they have in Boston. Seattle drivers say there are now too many drivers. To fix that, they could do what Boston does.
@user-km4gm6kb6s 2 ай бұрын
Drivers need to start reporting them to the Labor Department and the National Labor Association Board and to Labor Lawyers take screenshots of all the wage theft tolls tips and taxes and show them to a labor lawyer and sued them it's your right a worker to defend your rights it's not Uber and Lyft job to do that and stop complaining and protesting cause it's not gonna get you no where you need to fight this fight the smart way by changing the laws and working with federal agencies because they don't respect the drivers they only respect the government and the bottom line.
@normastits4179 2 ай бұрын
Would these be the illegal drivers doing the reporting? Keep waiting for big brother to help you. You will die before that happens
@stevenfoster9099 2 ай бұрын
At the 27 min mark, if UBER has profit, why would they increase drivers pay?
@psaint60 2 ай бұрын
Exactly. I think a lot of people are under the mistaken impression this is like a company from the 80s or 90s. I am pretty sure providing steady, good-paying jobs for drivers is NOT part of Uber’s mission statement.
@peterbartolotto392 2 ай бұрын
I am done with uber not worth it i camt mske anything in los angeles area anymore psy to dam low
@heartbreaker3513 2 ай бұрын
I agree with you Marty,100% the pay rate is ridiculous, I drove a customer to Orange County and was compensated $116.for 2hours drive and the customer paid about $300. For ride I thought was ridiculous but I got stuck with it not acknowledging the the detail before accepting it,like you I have to pay for maintenance and plus have I to pay self employment taxes.
@ayasinsk 2 ай бұрын
It is so delusional for drivers to write these letters to Uber, no one there will read them and your letters will go in the trash without a second thought. Uber knows exactly what they are doing. Uber is squeezing both passenger and drivers. All markets are saturated with drivers, and many Uber drivers are illegal immigrants. Uber is a publicly traded company and they are after profits. Only way they know how to increase profits is by paying drivers less and charging riders more. Only way drivers will get better pay is if either government gets involved or if there’s a third viable ride share option. Ubers ultimate goal is to have autonomous cars so once the time comes they will even get rid of illegals driving for peanuts. All these open letters to Uber are pointless.
@BarbaraAbusalah 2 ай бұрын
I was accused of a drunk driver, and I have dash cam, and they have kept me off for 2 days now and I'm stil not working
@peotectedbyangelsforlife 2 ай бұрын
Very common in California the customers are adjusting to our cars and respecting our work, the app and company is going to do the right thing and make sure we drivers can work effectively to profit and take care of our clients.
@TR...... Ай бұрын
You get a good set of tires from Walmart for about $380.
@adamwagner827 2 ай бұрын
Excellent interview Serg.. Thank you Sergio and Marty
@mgiltm 2 ай бұрын
The fare slider/multiplier fixes this. Come on Uber/Lyft. Let drivers control the rates…. You will lose the Independent Contractor vs employee argument until you do.
@ericr91 Ай бұрын
I was a true independent contractor in the trucking industry for 5 years. I contracted with several companies to get loads. Before I accepted a load, I knew exactly where I was going, what I would be carrying, and I could negotiate my pay. I could often get a 40% bump in the per mile pay if loads were piling up and they needed them moved. Uber is very different.
@johnwells5238 2 ай бұрын
The new CEO is under heat to start making a profit. Uber and Doordash both lose money. Uber is starting to turn a profit because of the cutbacks to driver pay. If a multibillion dollar company can't provide you a vehicle to drive in, decent pay and some access to healthcare benefits... What good are they? If you are driving your own vehicle, you are losing money now- PERIOD.
@aliounediop7683 2 ай бұрын
These ride share companies are lying big times. Case in point, two weeks ago I took an Uber ride for an 8 miles ride and Uber charged me $ 25 for it. Since I always strike conversation with the driver I asked him how much did Uber pay him for picking me up; my jaw dropped when he told me he got $ 12… INSANITY. He was as shocked as I was about the disparity. That’s 50 Percent! Not sure how much did Uber say it’s keeping
@ericr91 Ай бұрын
I drove a guy recently who told me he paid 17 for his fare. I received 9. Uber took almost 50%. It seems like somewhere around 50% of the total price paid is what they give the driver, which is nuts since the driver is using their own vehicle.
@Klaista2k Ай бұрын
@@ericr91 They are actually take 75% of the fare now!
@stevennpitt Ай бұрын
Loved your input Marty - stay with it while you're interested and can. Thanks Sergio for a great channel as always!
@victorgarzon2015 2 ай бұрын
I drive in Orlando and 100% agree with all its been said here. Been driving for 7 years and have seen how the driver compensation its going down, down, down making drivers turn into slaves. In order to make ends meet a driver need to work 60 + hours a week. Hopefully Mr. DARA listen to this and do something about.
@PittsensX 2 ай бұрын
The upfront fare is not nation wide. It’s not in New Hampshire. I live in Massachusetts 15 minutes from Boston but Im in New Hampshire 3 days a week cause that’s where my fiancé live. Sometimes I could drive uber there but I don’t bother because I don’t wanna drive blind not knowing the destination.I don’t even except rides with destination filters because it’s still a gamble because sometimes the destination filters send you to the opposite direction.. it’s only in Uber’s advantage to show the drivers the destination. Imagine how many drivers could have drive even part time or even full time but they just don’t wanna gamble with the rides not knowing where they are going
@HarringJess 2 ай бұрын
I do Boston, too. You won't be driving blind, we have upfront fares that show the destination to and from. Been like that for a few years now. Filters are horrible, they rarely work, so it's best for you to see where people are going as you drive out of NH and take what you want
@TheMikeCole1 2 ай бұрын
Well said sir 💯
@srossi4447 2 ай бұрын
I only do reservations and airports. No inter city little trips
@jrivera007 2 ай бұрын
Outstanding letter Marty R. An exact interpretation of how many of Us Drivers feel about things happening in the ride share industry, well said, “We The Foundation” of ride share, the Drivers.
@sensay813 2 ай бұрын
You should interview more driver's, this it's a real human being behind that horrible pay rate from Uber👍🏼
@McGunnugh719 21 күн бұрын
I got the deactivated they said for multiple violations of the community guidelines policy, but no one ever told me what exactly my offense was
@Fishin4funout4trout 2 ай бұрын
All of the negative things people are saying here about Scruber also applies to lyft.
@Sysyphus61 2 ай бұрын
Same here… started part time for beer/vacation money seven years ago now. Real job disappeared early in the pandemic and so went all in on a car to drive rideshare. did very well for a couple of years, working hard but making good money. First big decrease came a year and a half ago made long trips unprofitable… two noticeable steps down, especially when they stopped pairing riders with the nearest driver… meaning we now have 10-15 minute drives to pick up, making it impossible to do more than two or three rides an hour… I am now working for about 60% of what I was making two years ago, and paying close to double what I was paying for gas, oil changes, brakes, tires insurance and all the other fun stuff I have to pay for… instead of working hard for good money I’m flogging my guts out just to keep my car on the road. Can no longer afford to put money away to replace my car when it inevitably is run into the ground in 3 or 4 years… when this car dies I will be done. I love this job, but can’t afford to do it for love.
@Taylor-ip4lf 2 ай бұрын
An option for women riders to request woman drivers, especially at night would make them feel safe, as so many women tell me they are sometimes made uncomfortable by men who make comments, creepy jokes, or they get unwanted attention.
@HarringJess 2 ай бұрын
Exactly. Lyft rolled out Women Driver Request, but Uber hasn't yet
@tyvanhworkout 2 ай бұрын
Sergio, get real, there aren't a lot of other options for some people, especially older people who need the income. Yes, it sucks, but it's still better than some of the other options, and we know it could be so much better, so we persist, and try to call some attention to the issues. Many of us just can't NOT drive! I stopped for awhile, and returned, driving about 70% less, but find I still need to do it to help make ends meet, but I cherry pick big time!
@stevenfoster9099 2 ай бұрын
At the 24 minute mark, thats where UBER gets us. He said he enjoys it, he meets interesting people. THi is our problem as drivers, pay sucks,but we keep doing it, why??????
@sunshineman4394 2 ай бұрын
Congrats Marty on your efforts and the career in rideshare that you've had. I laughed when you mentioned "important directions," because I always thing to myself, "What directions are not important." You are correct that there are a number of adjustments that need to be made and sometimes the things exist that way because it is a technical employee who did it and not someone who really drives. I may be the only one who believes this but I think the best example is the use of "trips." I give people rides, passengers are riders and no passenger take a trip in an Uber, they take a ride in an Uber. I have never said or thought at the end of the day about how many trips I've done. It's always rides. It's not the language of a driver. Good luck to you.
@bossbrent 2 ай бұрын
Trips is used because it's generic to cover both passengers and cargo. All ride types plus trips transporting stuff like food and miscellaneous cargo.
@sunshineman4394 2 ай бұрын
@@bossbrent That is possible, thanks for the explanation.
@AllThatShreds 2 ай бұрын
You should see the Orlando airport TNC. Nobody speaks English. The Venezuelan.gang members renting other Uber accounts. #1 complaint I hear from passengers
@bossbrent 2 ай бұрын
Renting accounts and faking the identity verification? 😆
@AllThatShreds 2 ай бұрын
@@bossbrent😱
@bossbrent 2 ай бұрын
@@AllThatShreds next you're gonna say that the identity verification can be hacked
@AllThatShreds 2 ай бұрын
@@bossbrent If cyou don’t think they have a way to bypass that you keep smoking what you do
@AllThatShreds 2 ай бұрын
@@reeney5587 Was this recently? I’ve been asking for them to kick them out. I haven’t seen OPD recently
@JoJo-zv7ri 2 ай бұрын
Good letter. I feel it may enter one ear and swiftly leave the other, or, the gaslighting will commence again. Seems corporate's concern is prioritization of ai to maximize their profits by nickle, diming, and glitching the driver's. I feel their promotional partnership with Hertz Rental and the accounting issues, combined with a deficiency of customer service, transparency, and accountability, needs scrutiny! Totally agree there seems to be a certain amount of volunteer work Uber elected to distribute to contact workers. Insulting ride offers (affecting your stats): when might we hear " its just another type of dirty job we won't do, thus...we must advance ( saturate not compensate) the amount of drivers."
@samuelrios5280 2 ай бұрын
I’m a driver for over two years in Orlando,Florida.ina short time after thanksgiving Uber put on a numerous amount of drivers which sit in the airport queue smoking weed can’t speak English ,no matter what time of the day or night it’s hard to get a ride.The app doesn’t work well I pick a ride and the app doesn’t accept it and it says after twice that I’m going to lose my queue in the airport
@JoseCastillo-wu5yi 2 ай бұрын
Driving in Florida is the worse 45 plus rides I say hell no
@charleslee8794 2 ай бұрын
I dot Uber and Lyft part-time. I mostly do Lyft part-time because I still see bonus and surge within my area. With Uber,I feel like a surge has gone away completely. That's even on busy night such as Friday and Saturday. Not only that,I keep getting garbage challenges that want me to do 30 rides for $5. And with the icing on the cake,I get a lot of thrash offers that want me to drive really long miles for very low pay. It got to the point where I haven't turned the Uber app on in about over a month now. It's oversaturated and the pay is a complete thrash now. I plan on getting away from rideshare soon. I'd say in the next few months or even the beginning of next year I'd be done. I already have a plan on what I plan to do besides ride-sharing
@mikeknight6286 2 ай бұрын
I don't accept any rides under $6 if it's the weekend my number $8 dealing with traffic in my area is always difficult unless it's past 7pm
@user-qh8qt1lq2u 2 ай бұрын
I drive when I know there will be the most riders -- rush hours mostly. In my market, there are not 60 hours a week that are worth driving.
@JoseCastillo-wu5yi 2 ай бұрын
Every driver should stop for one day so Uber can feel the lost like we do
@baritoneblazzin1965 2 ай бұрын
More like they need to stop for 3-4 days
@donaldwilliams8727 2 ай бұрын
Good interview
@brianking6195 2 ай бұрын
After I finish a ride I will occasionally go to rider app & backward engineer the trip. Lately Uber has only been paying about 55% of the total cost to driver.
@jennuberjenn7480 2 ай бұрын
Wpb and Jupiter not juicer
@oceanproalaska2203 2 ай бұрын
I am a new Driver in Anchorage .when uber sends me a trip It does not show how much it pays, only Distance to pickup and trip distance, I never see a Dollar amount. I contacted Support and was Transfered 4 times and could not get a straight answer. Uber support is about as helpful as a Broken Leg. I never know how much the trip pays. What am I doing wrong.
@kenodonnell4313 2 ай бұрын
Why do drivers believe the "driver is the backbone" to the company. We are not. We are an over abundant commodity; a place holder for driverless cars. The object of any company and CEO to become and maintain profitablity is to cut costs. We are just a cost. The back seat passenger is the backbone not us
@yasseralchmli187 2 ай бұрын
Uber CEO Shahi should belong in prison for the repeated sexual assault coverups, that took place in London few years back. Uber bribed judges to get off the hook. Before, Uber didn't have the tips option. When it did finally have it, why limit it to only $1, $3, or $5. LEAVE IT OPEN UPTO THE RIDER. I want to tip a good, helpful, good mannered driver a $20. Why can't I do it ?????!!!!!!!
@phenixjeanty1070 2 ай бұрын
Uber needs to stop force accidental pick .I just had an accidental pick up while taking a picture to closed a delivery
@donnakhouri3859 2 ай бұрын
They need to get rid of all the illegal drivers.
@MJSmithGroup 2 ай бұрын
Marty, if you have even a tiny inkling of pursuing getting your private driver credentials, just do it. I hesitate to let the cat out of the bag, but Florida is one of the easiest, least complicated, least expensive states to set yourself up as a 100% legal, licensed, permitted, insured private "ride-for-hire" driver. And then shift your mind. uber & lyft aren't sending you rides. uber & lyft are sending you leads.
@oscar90210 2 ай бұрын
Very nice and truthful letter, but according to what Uber normally do is that he’ll wipe his butt with it
@EpicMindsets 2 ай бұрын
Law suit for differential wage compensation. For full time drivers.
@fredluettgerodt3595 Ай бұрын
you can keep mileage and time except for $1. If that interests you, I'll send you a link. Thx, Fred
@davidreed7605 2 ай бұрын
I have been driving for 30 years Taxi before Uber. The fares that Uber is charging is the same as it was 30 years ago in a taxi how is that. From 2021 to 2024 the cost of living went through the roof.
@cynthiamarquez3409 2 ай бұрын
We can complain, pled, become angry and cry. UBER absolutely does not care whether we make money or not. Some stupid new driver will grab $5.50 for 25 minutes, 12 miles every day every hour and UBER knows it.
@lukesimas 2 ай бұрын
What I find funny in a very sad way, is that this poor man thinks the CEO doesn’t know what is going on? Do you think he cares? This will change NOTHING. Everything they do is deliberate. This guy is a genuine soul. A good guy that means well. But he is naive to think anyone at the top is unaware or cares. This is a criminal enterprise. We all know it. Some of us want to believe the best in others. But the sad truth is, all this is deliberate. We all know they take an average of 60% of the fare. At least in south Florida. Any driver if they ask the rider what they are paying, it is always more than 50%. The app is completely defective. It would have made me drive into the ocean several times if I had followed its gps. There needs to be a nationwide strike, or nothing will change. And why doesn’t he say they take more than 50%?
@troydavid4660 2 ай бұрын
Don't give a rider more then 2 minutes of yiur time. cancel the trip if the rider does not get to your car in 2 mins. Cancel and move on. disrespectful riders can wait for the next chump to sit abd wait.
@HarringJess 2 ай бұрын
AMEN!
@smoothpipe 2 ай бұрын
Marty B thank you brother you nailed it on the head 👏🏾👏🏾👏🏾 Uber cares about riders not you and I the Service Providers
@george.inuen1 2 ай бұрын
Uber and lyft have to stick to the the take-rate (commission) with transparency or negotiate an agreed percentage take-rate with driver unions, lawmakers, etc, to put to an end once and for all the abuse and enslavement of drivers who are the human chattels of rideshare taxi platforms.
@ds5267 2 ай бұрын
First quarter 2024, Uber did show its first quarterly profit ever.
@lukesimas 2 ай бұрын
At the expense of ripping off their drivers
@syedraza1925 2 ай бұрын
I am thinking about stop driving part time Uber which I am doing since last 10 years. It is not feasible anymore even part time.
@Diablodelsol 2 ай бұрын
In the 4th quarter of FY23 Uber reported $1.2 Billion in profit. Now you know where your pay is going
@user-rf9wn1xm8t 2 ай бұрын
What about the letter Marty wrote to the CEO of Uber?
@zeljkodjukic5889 2 ай бұрын
But ceo of uber just don't care don't care
@Gordzillion 2 ай бұрын
I hate to be the bearer of bad news, but...as drivers for ride share company's go...You are already just "dead men walking". You just don't know it yet! The ride share company's have very little motivation to hear or respond to your concerns or complaints! They are simply biding their time until self driving technology is able to put you all out to pasture. So, for the next 15 to 24 months, they will pretend to want to do "the right thing", but in reality they don't give 2 cents about you making sub minimum wages. I'm sorry about that...but those are the cold hard facts and reality. "Profits over pity"... is the mantra at the stock holders meetings!😢
@dontbeahypocrit 2 ай бұрын
Dude, he literally said what I say every time when I'm asked to leave a review, I fought for over 8 months to have them implement a program to allow drivers who need a used vehicle to help get rid of older fleet vehicles (so you drive one and you really like it for over 6-8months). Finally, they did it, and fucked it all up. Totally missed the point of what I was trying to get at. I know that every time I write something, it crosses big people's desks (I specifically say and tell Dara I said I know he's got pressure, but he has an opportunity to really get out in front of things and be a heading setter, or he can be like every other company and all other failed things past and present and future, or he can literally be... a beacon and I always say the same thing," WAKE UP! You're digging a your own grave, and laugh/crying while you do it. I love the platform and what I do, but you are blatantly disregarding your drivers and riders, you're becoming wal mart. Pride before a fall. I firmly believe if you're goal here is to wait this out and keep bleeding cash until you unveil self driving cars. You WILL FAIL. Time to reign it in and come to a round table!!!" Wtf did you plagarize my shit straight up??? Lol! Funny thing is, I know there are about 1-5% of us in every major city to keep the "high class" riders happy. The immigrant issue is blatant. Dude drops off my food (I hardly ever eat out, but I splurged). The meal was 45 bucks after a crazy discount but over priced delivery etc etc... so naturally driving I pitty a fellow driver and always tip minimum 15%. Anywho, I go to ask the guy how much the ride was, he speaks no English, so I brokenly ask him por que Dinero this trip? Then show him my driving app. His face lights up!!! He shows me 6.87 cents!!! Total fair. He's so proud.... and thanks me profusely Gracias Gracias! I show him my tip.... they paid his fair with my tip.. his face dropped. I pulled up translator, and said,"watch your money, they are snakes, start checking your reciepts". We need to get this language barrier under control. **EDIT** What made this ammount so nuts on top of the fact they literally didn't pay him... was the fact he drove 10 miles to go get my food, and then another 10 miles to me. Guys...... it's real. And guess what he was driving? A Malibu.
@bossbrent 2 ай бұрын
20:05 - 20:10 : there's the problem right there! Too new of a car! Cabin filters every five weeks?! Dumb!
@annc1956 2 ай бұрын
It is a new time and a new era. Uber is going to have to change. It's going under. It used to be fun, but rarely is anymore. Don't drive at night. Uber Driver had a gun pulled on him, a woman got shot and killed picking up a package.
@charross5576 2 ай бұрын
I was with Uber when they first arrived in Jacksonville FL. The pay is a joke..the CEO is making many millions a year. They cut our pay so him and other top Uber employees make more money... sickening...no drivers for Uber no money for Uber. They have forgotten who makes their money. They have no technical support to contact. Their support is in Indonesia..they don't know or don't care or they are trained to give us the run around. UBER OWES ME MONEY AS I TYPE THIS EMAIL!! IM 🤬
@charross5576 2 ай бұрын
They are suppose to take 25 percent but they take half or more.
@jaredschoenbrun 2 ай бұрын
great convo
@bbruno2389 2 ай бұрын
I've done over 7,000 trips with Uber, and the pay is not worth my return of investment, so I'll probably quit both Uber and lyft very soon
@eshetemoges999 2 ай бұрын
Nothing will change we screwed up I have $4000 tolls bills my vehicle has maintenance issues I'm not making enough money to cover those bills UBER and Lyft taken almost 60%of my earnings this is a system we all worship it's disgusting
@davidharrison9412 2 ай бұрын
Miami is a great city for ride sharing and I think Wridz would do a great job there I also believe 90% of the drivers there would drive for Wridz
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