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This Company is 100x WORSE than DKOldies... 😳

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Jacob R

Jacob R

Күн бұрын

What is going on with these retro gaming companies? If you thought DKOldies was bad, retrovgames is 100x worse... not only do they not refurbish their consoles, but they also dropship consoles and have horrible customer service. They are denying my return for the terrible PS3 they sent me, and I'm not happy.
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Пікірлер: 394
@jrob0021
@jrob0021 Жыл бұрын
A rare W for DKOldies? This company retrovgames is truly awful. DKOldies could teach them a thing or 2 Edit: let me clarify - I still don’t recommend buying from dkoldies given that they claim to sell refurbished consoles, but don’t refurbish them. BUT, compared to retrovgames, dkoldies looks amazing. Another update: the "case" was escalated and I finally received a refund and a return label.
@amariofan64
@amariofan64 Жыл бұрын
Even a Broken Clock is right twice a day...
@MihSterh
@MihSterh Жыл бұрын
DKO is like a broken analog legacy clock and RetroV is like a broken digital one, perhaps 😂
@amariofan64
@amariofan64 Жыл бұрын
@@MihSterh That works for me!
@mabuchikyouma7674
@mabuchikyouma7674 Жыл бұрын
Same here
@michaelvallelonga3171
@michaelvallelonga3171 Жыл бұрын
Next time don't wait 26 days to file a refund claim
@MochiLucitor
@MochiLucitor Жыл бұрын
I trust random ebay sellers more than anyone from retro vgames and dkoldies
@Fizggig
@Fizggig Жыл бұрын
I'm a random ebay seller and I take way better care of my consoles than these fools.
@wolfman210
@wolfman210 Жыл бұрын
Well Ebay has buyer protection incentivizing sellers to not efff up.
@TwistedIdentity
@TwistedIdentity Жыл бұрын
Same here. It's actually been several years since I've had any issue with a seller. That and if you're wondering about the condition despite pictures thats why ya message first.
@zacharyswampy59
@zacharyswampy59 Жыл бұрын
True
@austinkoeppen6122
@austinkoeppen6122 Жыл бұрын
​@Fizggig What's your ebay store name?
@DJB0X3R
@DJB0X3R Жыл бұрын
DKOldies being the lesser of two evils feels weird to me.
@Gulyus
@Gulyus Жыл бұрын
To quote Star Wars - "There is always a bigger fish."
@Foodstamp9162
@Foodstamp9162 Жыл бұрын
DK oldies is a scam. They offer less than what is posted on their website. You won't get the real value unless you call them out. The price I was quoted was different than what I was offered. I brought it to their attention and they fixed it. But it was very shady. I got my money and it was a decent experience, but it was shady how they handled the issue. Maybe the employees get paid the difference to make a low-ball purchase. IDK...but there is something shady going on.
@biqbicle4982
@biqbicle4982 10 ай бұрын
master qui gon.... @@Gulyus
@jeffreyszyarto
@jeffreyszyarto Жыл бұрын
At what point does Jacob, review tech and others just start their own retro company with all of these consoles they buy from them? Im saying this as I'm glad they are spotlighting the issue that DK oldies has made.
@a0402330
@a0402330 Жыл бұрын
Was wondering about that too.
@the-np4mr
@the-np4mr Жыл бұрын
Jacob has his own company, doesn't he?
@kgoodfarms
@kgoodfarms Жыл бұрын
Jacob does re-sell the consoles from vids on his website when they are in decent condition.
@Shadydudetc
@Shadydudetc Жыл бұрын
They'll have the same issues. To much time and money to make everything perfect c
@robadams2274
@robadams2274 Жыл бұрын
Very little money to be made there.
@joeypizza2761
@joeypizza2761 Жыл бұрын
The biggest red flag by far is the email that says they "advise against official channels" LMAO that's how they know they'll lose a charge back. I know not everyone can do it, but this is definitely why you only ever order from these places with a credit card that features a built in warranty, or through PayPal who has a dispute resolution team.
@kbramlett6877
@kbramlett6877 Жыл бұрын
Just follow through with the chargeback. Tell your bank that you receive defective merchandise and they refused to honor their own outlined return policy. The return policy that is on their website is a legally binding contract that you agreed to and they are to enforce when you made the purchase. You followed the policy to a "T". It is they that dropped the ball. Intentionally, I might add. They are the ones that breached the contract. They intentionally did not respond to your email for several days, on two different occasions, so that the return window would close in their favor. When that one agent stated that the unit must be in their warehouse prior to the expiration of the 30 days, I will agree, it is complete and total BS.
@TwistedIdentity
@TwistedIdentity Жыл бұрын
They almost remind me of the Indian refund scammers that blow up your phone constantly. I get that vibe.
@DancyHercules3
@DancyHercules3 Жыл бұрын
unfortunately this is a pretty common practice for these drop shipping services that disguise themselves behind branding with fancy logos and websites. In the figure collecting world we have Toys Wonderland. They are the exact same lol, their customer service are from 3rd party that are in asia and almost all emails are written from a different identity. Best is to just avoid these drop shipping services altogether
@r.j.etrogames
@r.j.etrogames Жыл бұрын
I live very close to the Retro V Games in Allentown. I went over there last summer with no knowledge of this because they were supposedly hiring. It was easily the worst game store I've ever been in, the prices were outrageous, and the people there were extremely mean. I said I'd like to make at least $12 an hour and they looked at me like I was crazy saying that they would only pay 8.
@jrob0021
@jrob0021 Жыл бұрын
Very interesting. Was it open to the public for shopping?
@r.j.etrogames
@r.j.etrogames Жыл бұрын
@@jrob0021 Yep! It's a small retro game store. They had a curtain separating the store from the "back" which had a bunch of teenagers with soldering irons and whatnot. When I went to go ask for a job they wanted me to "repair" stuff back there. Out of all the game stores I've been to this one was the worst. Very small too.
@tonierbuckle0202
@tonierbuckle0202 Жыл бұрын
Whats the deal with retro game companies from southeastern PA being bad? First dkoldies and now this
@r.j.etrogames
@r.j.etrogames Жыл бұрын
@@tonierbuckle0202 In my experience living in PA, it's mixed bag. There are some game stores were actually pretty fair, but I found that they're pretty dried up now a days. Some of the best gaming deals I've ever had were at yard sales and those are extremely rare around here, you just got to check the newspapers like mad during the summer.
@tonierbuckle0202
@tonierbuckle0202 Жыл бұрын
@r.j.etrogames well im glad to know about this stuff now. Recently got a gamecube and ps2 off 2 of my uncles and was thinking of getting more games for them. Thank god the whole shenanigans with these companies started happening before i saw stuff from them. Not much is up here in the northeast in terms of game stores, so i thought of going with these guys
@JoseMedina-hs9st
@JoseMedina-hs9st Жыл бұрын
I had a problem with that too with a car shop. I bought some floormats for my car and they never sent them. And it was the same I was going back-and-forth with these people. They even insulted my race. These people were really rude to me.
@rickyrosay33977
@rickyrosay33977 Жыл бұрын
I can't deal with them most customer service responders they're some of the meanest people I've ever dealt with
@TwinGunz
@TwinGunz Жыл бұрын
Omg, nothing could be that bad??, here we go…. Let’s see
@typicalguardian2214
@typicalguardian2214 Жыл бұрын
Dude I've had one issue with them.. I had planned to buy most of my stuff from them but my first purchase screwed it all in my opinion. I got a simple N64 with 2 games and the expansion pack. They ship everything individually, I asked what's going on with the games they said "We are having issues with the games we have selected for you, once we get them to work we will ship them" and I finally get them after a long while they forgot my expansion pack so I email them and they basically gave me bs saying "well we did ship everything, check your packages" I email them again because it's not hard to look into a small envelope. I email them again and it goes like this "well it says we shipped everything to you, let me get with my shipping team to confirm we have shipped these items" they don't get back to me and I email again and they never responded ever again... never again!
@JosefRudy
@JosefRudy Жыл бұрын
Do a charge back if you haven't
@noahboat580
@noahboat580 Жыл бұрын
​@@JosefRudy im certain you cant charge-back if it was a long minute ago
@KenSch2020
@KenSch2020 Жыл бұрын
That is one of these companies that like to give customers the run around and they just drag their feet so they do not have to honor the warranty. It is just a way to get your money and take advantage of you.
@EvilHandsomeJack
@EvilHandsomeJack Жыл бұрын
Who would've thought that a company could be worse than DKOldies...
@aideybox9584
@aideybox9584 Жыл бұрын
I know how could they make more of a scam than then
@el_dallasyt
@el_dallasyt Жыл бұрын
Not me
@KiIISwitch
@KiIISwitch Жыл бұрын
me
@Ryan_DeWitt
@Ryan_DeWitt Жыл бұрын
There are countless companies 10000x worse than DKOldies could ever hope to be. However do to internet hype and bandwagon following, they basically became the bad guy of the month as it was profitable to do so.
@PlaystationConnect
@PlaystationConnect 11 ай бұрын
I can, At least DKoldies has a competent support team
@teddym2808
@teddym2808 Жыл бұрын
I honestly want to start a retro console and games business where everything is restored to look brand new. That means bleach on faded white consoles, for example. Complete dust cleanout. Repasting with the best safe long term paste solution, i.e. not liquid metal as there's too many variables there. Something like Kryonaut extreme. I honestly reckon there's a market for someone to do niche restorations. I'd film every single console's condition prior posting. I am going to look into it, as I am 50yo and recently started a 2 year break so this might be perfect.
@gblargg
@gblargg Жыл бұрын
3:41 Mercari did that to me. I requested a return for wrong item the same day I received it and they took three days to respond, saying it was outside the 3-day return window and I should have contacted them sooner. They they banned me for life for doing a credit card chargeback. Total clowns.
@Man0War_Loki
@Man0War_Loki Жыл бұрын
Oh wow 😬
@PowerSynopsis
@PowerSynopsis Жыл бұрын
That guy that was sent the 3DS LL instead of the XL got burned bad.
@SeanOMatic
@SeanOMatic Жыл бұрын
At least DK Oldies processes refunds near instantly when people complain.
@jrob0021
@jrob0021 Жыл бұрын
Yep agreed. In my experience, they have competent customer service. Retrovgames clearly does not. I will also add that eBay also has good customer service.
@BobbyWoody429
@BobbyWoody429 Жыл бұрын
@@jrob0021 I never worry about buying things from eBay. Their policy is excellent and protects the buyer; get what you order or your money back and that’s been my experience
@grandmasteryado8478
@grandmasteryado8478 Жыл бұрын
Retro VGames saw DKOldies and said “yes please” and just made themselves 10x worse lol 😂
@BouncingZeus
@BouncingZeus Жыл бұрын
Drop shipping is very common with high end appliances so it isn't by itself bad. The stores will have display units, but Sub Zero, Wolf, Viking, etc. Ship from manufacturing. Samsung and Apple do ship from factory to you.
@TheCommanderTaco
@TheCommanderTaco Жыл бұрын
I agree. The issue is this company isn't honest about it, and the fact they are very shady with their return process. Even if Jacob had agreed to return he ( unless he argued enough and won) would have to not only pay the fees for shipping back to them but would also be charged a "10%" restocking fee. Didn't read their policies closely, so I don't even know if they would charge him shipping again for the replacement unit as well.
@BobbyWoody429
@BobbyWoody429 Жыл бұрын
@@Molecutter well it means the company can’t verify that the product has been refurbished because they didn’t do it themselves, whereas new is new
@paulie8321
@paulie8321 Жыл бұрын
Your video resonated with me so well. I tried buying a gamecube from them. The problems began when the shipping info stated that it was still being shipped after almost two weeks from USPS, then suddenly, I got a package from Fedex, and it was my console. Bear in mind, it was a USPS tracking number, and it was sent by fedex from Japan. First red flag. When I asked about it, they stated my original package was "lost." Never sent an email, nothing. The console was a disaster. There were things rattling around on the inside. It was dirty, and the controller was broken. It was also packaged terribly. No bubble wrap, nothing. Second red flag. Then, I began my month long battle of returning the thing. They asked me to send pictures, videos of how I repackaged the console, and even made me pay for my OWN shipping label. They flat put refused to pay for it, saying that "thats not our policy." Long story short, I sent follow up emails every day, outraged at their level of service as well as checking on my return, even went as far as emailing them the second it was delivered saying, "Okay. I returned it. Where's my refund?" They said up to 30 days for the refund to process. 30 days came and went, nothing. Finally, I sent roughly 20 emails, including screen shots of every email they sent me (to avoid the warranty crap that you sadly had to deal with) left phone messages, essentially almost to the point of harassing them. Finally, they responded, saying, "We are so sorry, we were just waiting for the verification..." What?! Immediately following this, I got my money back. Third and final red flag! They were hoping I would forget so I would not ask for my money. Do not buy from them!
@ArcaniaSkypirateDen9516
@ArcaniaSkypirateDen9516 Жыл бұрын
I'm glad you finally received your refund. Thanks for the warning.
@borgranta61103
@borgranta61103 Жыл бұрын
Making it impossible to return the item with the return process invites the risk of getting hit with bank card disputes and/or chargebacks. Chargebacks can result in them being hit with chargeback fees in addition to the purchase price.
@Belnick6666
@Belnick6666 Жыл бұрын
just have bank return money and claim fraud and then the bank will use their lawyers to get their money from the company, easy
@borgranta61103
@borgranta61103 Жыл бұрын
@@Belnick6666 That can be done if on a bank account card.
@andymiddleton5677
@andymiddleton5677 Жыл бұрын
These retro companies are out of control!
@fastracksdigitalplayground2619
@fastracksdigitalplayground2619 11 ай бұрын
I'm so glad I never got my 3DS over i was originally going to do. Thank you!
@Dusty_B
@Dusty_B Жыл бұрын
I can imagine Joey seeing this video title leaning back in his chair with his fingers interlaced like Mr. Burns muttering "excellent ".
@JoseMedina-hs9st
@JoseMedina-hs9st Жыл бұрын
Wow I can't believe they make you jump to all these hoops. I have bought before from other retro game stores and the last time I bought a game and the game came broken. The CD came cracked. And the only thing that they wanted me to send them was a picture of the game correct. And in a couple of days I got a new copy. It was that easy.
@nonyabizz3533
@nonyabizz3533 Жыл бұрын
But your mexican
@ghoulyzz
@ghoulyzz Жыл бұрын
Someone needs to sue this dang company.
@Belnick6666
@Belnick6666 Жыл бұрын
btw, is he not living in USA? "the land of the suing" why not just sue or threaten lawsuit for $500 million or whatever ridicules sums they do in USA now days
@TrueErzascarlett
@TrueErzascarlett 15 күн бұрын
This is just like my experience with backwater reptiles. They did nothing but send me beaten and half alive animals and did nothing but fight me on a refund😒😒
@FelizGaming98
@FelizGaming98 Жыл бұрын
Wild. They are local to me in Allentown, PA They had an actual storefront first impressions were bad. They were still setting up it was not organized prices everywhere. I still gave it a chance and returned talked to the workers like normal people made conversation and ended becoming cool with several of the employees and the manager. Owner of the RetroVGames is really the one to blame for the downfall and bad stuff about the company. Employees are awesome but underpaid and overworked. Now they operate solely from a warehouse which I have visited personally due to the connections I made and it legit is like a smaller DKOldies super cool its been several months now that I have went due to the manager finally deciding to quit and find a better job.
@FelizGaming98
@FelizGaming98 Жыл бұрын
Edit: I was informed old manager didn’t quit but rather was fired. My mistake that makes a big difference
@CultofPersonality334
@CultofPersonality334 10 ай бұрын
Support your local retro stores. I have 2 near me I go too and they have everything at decent prices .
@jackkerrigan7828
@jackkerrigan7828 Жыл бұрын
It hurts to see them use my home state of Delaware to scam people
@davlord9470
@davlord9470 Жыл бұрын
Huh, I work in Allentown. Might have to take a drive to investigate 🤔
@AJFILES
@AJFILES Жыл бұрын
Ya know the short Other Side of the Box? That's what the DK Oldies guy reminds me of.
@WrenchinIdiot
@WrenchinIdiot Жыл бұрын
I’m a truck driver and I’ve actually picked up at the Ingram micro location in Carrollton TX. They ship out new electronic components to companies. Not finished products, stuff like the boards and disc drives ect. Not a video game specific company.
@litodat233
@litodat233 Жыл бұрын
To be fair to them if u got the console April 18th why would u wait until may 15 to do the exchange ? Yes it’s less then 30 days but literally by 3 days so yeah it lapsed bro u in the wrong on this one sorry
@MichaelHaze
@MichaelHaze Жыл бұрын
Definitely a shady drop ship service 😅😂 that's why the so weird about it all, they probably got it off ebay and drop shipped it to you
@travisgould6802
@travisgould6802 Жыл бұрын
For the companies the “refurbish” consoles do they have to prove it or can they just put it in the name or description
@kitsune-chan6897
@kitsune-chan6897 Жыл бұрын
Even most overseas companies I have bought from has responded faster than these guys. I had to get a new extruder for one of my 3D printers because it broke (under warranty). I send them a video of the issue, two days later they were preparing to ship me a replacement free of charge.
@kitsune-chan6897
@kitsune-chan6897 Жыл бұрын
Update, got the new part, managed to fix the old... So now I have a spare
@YoungMrBlue
@YoungMrBlue 9 ай бұрын
Bruh ‘pirated video games’!? That’s SO low
@fanarkboy8543
@fanarkboy8543 14 күн бұрын
I bought two Nintendo 2DS systems from them. They said refurbished yet both consoles had greasy fingerprints around the ABXY and Circle Pad. I did get a modded New 2DS XL tho.
@amariofan64
@amariofan64 Жыл бұрын
A scam to surpass DKOldies...
@chaseplaystationvault
@chaseplaystationvault 7 ай бұрын
Yo man, I live in allentown and can confirm they have a physical store here. It is weird and sketchy AF. They barely have any stock inside the store so basically confirmed they only drop ship orders.
@TwinGunz
@TwinGunz Жыл бұрын
Omg!!!!!!! No way!!! What a bunch of creeps man
@dannyv8814
@dannyv8814 8 ай бұрын
I got proof of them drop shipping from eBay. They told me it was already shipped 2 days before it actually was so that they wouldn’t refund me.
@droidchevere
@droidchevere Жыл бұрын
Joey watching this with a dk oldies grin 😀
@LewisThe13th
@LewisThe13th 3 ай бұрын
Ebay keeps ripping me off. He read my cancelation email, and he still sent it.
@fedricojgarza464
@fedricojgarza464 Жыл бұрын
Im pretty surprised Jacob is being nice to DKoldies is it going rain and a rainbow 😮
@rickyrosay33977
@rickyrosay33977 Жыл бұрын
They may be scammers but DKOldies has great customer service
@226butters226
@226butters226 Жыл бұрын
Retro V Games is likely a front started by DKOldies.. just to make them look good. Is it a coincidence theyre from the same region??
@jrob0021
@jrob0021 Жыл бұрын
That would be very interesting lol
@skoaldipper125
@skoaldipper125 Жыл бұрын
I can confirm that the Allentown, PA address is no longer around and hasn’t been for almost a full year now. I live in Bethlehem, PA and Retro VGames was only at the Catasauqua Rd location for maybe 2-4 months if i remember correctly.
@proreframe6057
@proreframe6057 Жыл бұрын
Funny cause I'm from Allentown, PA never heard of this company 💀💀
@RackTheMilesWelding
@RackTheMilesWelding 7 ай бұрын
Crazy i almost bought a "launch edition" PlayStation 3 fat from them, until I saw this.
@lunaluceat
@lunaluceat Жыл бұрын
i smell a lawsuit
@wieldylattice3015
@wieldylattice3015 Жыл бұрын
I once slandered retro vgames for giving me Vanishing Point for PS1 in the flimsiest floppiest case I’ve ever seen, and now I’m glad I did
@cpt.lounatic4010
@cpt.lounatic4010 Жыл бұрын
One scam that sucks is when they say it was delivered to ur address but refuse to show u proof and then they drag it out as long as possible to the return window so u can no longer review them or make a claim. Last time i buy a game from etsy. Etsy tells me window has passed after item is “lost in shipping for months” and to work it out directly with the reseller who tells me they will not help me unless etsy tells them to. Vicious cycle.
@DavidMorris90
@DavidMorris90 6 ай бұрын
Yup! Just bought a refurbished ps3 reverse compatible from retro vgames and it ONLY turns on that’s it! DO NOT shop with these a**holes
@GodsVlogger4326
@GodsVlogger4326 3 ай бұрын
A crap I bought from retro V games on Amazon to get a red 3DS. I hope I don’t have any issues…
@OddworldLover
@OddworldLover 6 ай бұрын
Remember when Jacob used to make those videos where he would put foreign discs in game systems.
@SinisterJr
@SinisterJr Жыл бұрын
7:16 " initiated a return process almost a month later" so it HASNT been over a month... i bet they are going to change their policy just to continue offering shitty customer service
@themegaman91965
@themegaman91965 Жыл бұрын
Dang!! Almost looks like DK Oldies is the place to go for used consoles if I were forced to choose between DK Oldies and these guys, I'd still go DK Oldies ten times over before touching Retro V with a ten-foot pole ROFLMAO!!!
@CountDracula2727
@CountDracula2727 Жыл бұрын
sounds like a scam type of email
@TechTimeWithEric
@TechTimeWithEric Жыл бұрын
That Claymont Delaware address is near me. That’s a sketchy looking garage right next to an Extra Space Storage facility.
@jrob0021
@jrob0021 Жыл бұрын
Sounds about right 😂
@theselfproclaimedretrogame9383
@theselfproclaimedretrogame9383 Жыл бұрын
Marie’s profile picture is a stock picture from shutterstock.. what is going on with this customer service
@crayzcubing
@crayzcubing Жыл бұрын
Sounds like you need to sue them.
@Tropixify
@Tropixify Жыл бұрын
i was thinking about buying sonic 3 from retrovgames a while ago and thank god i didn’t cuz they probably would’ve sent me a european version on my north american genesis
@KevinTimothy-dd3hn
@KevinTimothy-dd3hn 3 ай бұрын
God I think I f***** up.... I spent 209 on a psp, memory card, and game from retro vgames and did the 14 dollar 3-5 shipping.... all I see are bad reviews from them EVERYWHERE. Will I get it in the 3 to 5 days??? And what will I get lol
@egg-mk7rj
@egg-mk7rj 2 ай бұрын
Did you ever get your stuff cuz I just ordered a game and I'm also seeing nothing but bad reviews and now im concerned 😅😂
@justaP42DC
@justaP42DC Жыл бұрын
nah the Nostalgia Alley store in Petaluma California is better then Retro VGames
@Vadermods
@Vadermods Жыл бұрын
from personal reserch and looking at thier YT it looks like it might have just been DKo before they rebranded.
@GlycerinZ
@GlycerinZ Жыл бұрын
I have been emailing back and forth with a car parts maker out of China for months now. They write very similarly to how the emails in this video are. I also often got emails from this car parts maker in the early hours of the morning (USA MST)
@victorvargas9330
@victorvargas9330 Жыл бұрын
Chargebacks, 'nuff said.
@catatonic165
@catatonic165 Жыл бұрын
Id send it back anyways with a huge amount of bugs and stink bombs that trigger when they open the box.
@supersilverhazeroker
@supersilverhazeroker Жыл бұрын
to which address?
@T4ore.
@T4ore. 7 ай бұрын
7:23 has me bawling
@the_official_semi_truck
@the_official_semi_truck Жыл бұрын
my mom got me a "wireless Wii sensor bar" from Walmart from that place! and it was NOT WIRELESS IT HAD WIRES!
@andyo1872
@andyo1872 Жыл бұрын
retro reselling company like this is giving bad names to retro communities. They should be go out of business and sued for fraud
@cosmicsvids
@cosmicsvids Жыл бұрын
This is why you should just charge back any company that does this they don't devere the money so what if you account gets banned why would you want to buy from a terrible company.
@I_Am_DK_
@I_Am_DK_ Жыл бұрын
Been waiting for this. I'm about to sit back, eat, and watch.
@matthewrobinson1699
@matthewrobinson1699 Жыл бұрын
9:56 well you can always sail the 7 seas and regionify the LL to USA
@TMacGamer
@TMacGamer Жыл бұрын
This is just disgusting on every level. As a fan of retro games & consoles, this pisses me off.
@mcmike89
@mcmike89 Жыл бұрын
I would call in a quality assurance inspector to have a talk with these guys, it's that bad.
@mutantz6652
@mutantz6652 Жыл бұрын
DKO OLDldies: a new challenger approaches
@Belnick6666
@Belnick6666 Жыл бұрын
does not matter if they respond 11 months later, it only matter when you send the mail that you want to refund, from that date is where it counts, I am no lawyer, but it have worked every time here, if it is 30 days and I mail them on day 29, Friday at 11pm when no one is there, I still sent it in before 30 days, so it does not matter when they respond on, lets us say day 33, they agree and send my money or whatever. It is when the customer say they want to refund where the law counts, not when the company replies lol
@jayjayb89
@jayjayb89 Жыл бұрын
Their refund policy is as bad as the amount of ads on your vids .. im 6mins into this one and already 3 ads in
@kryogengaming3772
@kryogengaming3772 Жыл бұрын
Jacob, we are so sorry to hear your unpleasant experience with us here at Retro V. I must insist that you have passed the 30 days time limit to post a response video about your transaction. We therefore must request you please take down this video. P.S our updated Warranty now covers 366 days of the year. All the best from Retro V. Marie.
@Metalmilitia69
@Metalmilitia69 6 ай бұрын
I've delt with companies not wanting to refund items and keep making excuses. I threaten them that I'll talk to visa and they'll get my money back if they dont want to play nice. Sure enough I got my money back lol. Always pay with visa/Mastercard and they'll reverse the transactions
@tranquilitydove1155
@tranquilitydove1155 Жыл бұрын
I can just imagine the guy staring at the clock until it hits midnight then sends the email 😂😂😂😂
@pixalmasterstudios2485
@pixalmasterstudios2485 Жыл бұрын
I ordered from DKOldies (AC3: Liberation and Rayman on Vita) and I was very pleased. I think the hate is a little overblown but I totally get the console issue. This Retro vGames is completely unacceptable. No way am I ever ordering from them
@Gatorade69
@Gatorade69 Жыл бұрын
I think all the hate for DKOldies would go away if they just told the truth "We clean our consoles but don't refurbish them." That is the issue with DK Oldies. I mean their prices are high and you are paying for refurbished items when they are not refurbished. However Jacob here even mentioned that at least their customer service is great. It's like if you are caught with your hand in the cookie jar and you're sitting here "No I Wasn't trying to steal any cookies."
@Yoshi_pro15
@Yoshi_pro15 Жыл бұрын
All the people that got scamed from them needs to sue retro vgames and put them out of business.
@Kung-fu-fighting09
@Kung-fu-fighting09 2 ай бұрын
I was gonna buy a 3ds from them but now I don’t think I will I think they faked the rating also it had most 5 star rating
@Jafar-dr6to
@Jafar-dr6to 6 ай бұрын
Locally I have a place that sells everything from nes to ps5 and Xbox series X plus cd’s, dvd’s and Blu-ray’s😂
@ShinryuZensen
@ShinryuZensen Жыл бұрын
I still don't get how hard of a job it seems to be for them resellers , when refurbish is a fast job with right tools and products..... cheap products too. They are not even trying.
@JeffreyPiatt
@JeffreyPiatt Жыл бұрын
I applied to work there when they were still at the Catasauqua Rd address by the Airport. I applied for a shipping job but they saw I had a A+ Certificate and drafted me to mod consoles for sale. They were jailbreaking systems in mass and selling PSP systems Jail broken and selling iso images to load on them. They were also doing physical mods like taking a orange game cube and moddimg it to be global. Using nippers on a N64 to widen the Cartrage slot. The reason I didn't work there was the illegal activity the mods were gray but preloading roms is a crime.
@Allups
@Allups Жыл бұрын
just like whn i bought a ps5 from the gamestop in my area. they gave me the run around and i had to contact my bank.
@biadrum
@biadrum Жыл бұрын
Are they scammers working outside the Americas? Like maybe someplace in Asia or Africa? Cause dang.
@weeklongworldgaming3408
@weeklongworldgaming3408 Жыл бұрын
dk oldies is no where this bad i bout a wii u from dk oldies ( the gamepad was defect ) they offered to send me a replacement and i asked can i just get a refund that day i got a return label and a return form to fill out i got my full refund within 10 days
@Mark-mu4pj
@Mark-mu4pj Жыл бұрын
A very rare W for DKOldies.
@eb09-onfn
@eb09-onfn Жыл бұрын
This is literally 1980sGamer’s Stu’s Classics irl
@cjsnyder2171
@cjsnyder2171 Жыл бұрын
Anyone want to see him sue for theft by deception
@major293
@major293 Жыл бұрын
I remember buying a 2DS XL from retro vgames and it never came but least I got my money back
@dryayo6716
@dryayo6716 Жыл бұрын
Order from estarland they cleaned up they’re console if they have them in stock and shrink wrap too
@gamingwithjay9728
@gamingwithjay9728 Жыл бұрын
Free lawsuit money? EZ dubs?
@KingDoyle1996
@KingDoyle1996 Жыл бұрын
Dk oldies isnt even close to the wroste retro game shop. Think of how many get away with bs.
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