This customer’s attitude changed the price…

Рет қаралды 671,214

Ай бұрын

All I knew about this job was that I was going to get a dead backhoe loaded up and hauled to the dealership. So I gave a price, got the rollback fired up, and headed out to the ranch to see what I was getting into. After getting the backhoe loaded the customer came out and started talking to me, and it didn't take long until her attitude changed the price for this job.
Be sure to check out our Patreon project where we use whatever it brings in in a month as our budget to help someone the following month! I was never a fan of the Patreon idea until I realized that I can use it to help others instead of myself, so I created the Patreon Project where we can all combine our efforts to make a real difference in people's lives and make the world a better place! For as little as a dollar a month you can join the group of awesome people already on board and be vote to help steer the ship along the way!
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Check out some of our other videos!
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Driving an abandoned concrete mixer across the desert!
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• V8 Willys Jeep rescues...
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@katelynletcher6696 Ай бұрын

This is actually our neighbor! Her and her daughter run that whole property like 100ish acres just the two of them, it’s pretty incredible! Cattle, mini horses, chickens, moving pipe, the older gal she’s on that backhoe all the time moving hay around! Glad you were able to help them and I’m sure she/they were SO appreciative of your help whether they ended up paying or not:)

@CaseyLaDelle Ай бұрын

She was definitely an impressive lady!

@michaelisabelle4731 Ай бұрын

Casey’s a pretty awesome dude like that great job Casey good to see there’s still good people out there that take good care of our elderly 😊

@cw3339 Ай бұрын

I figure you would tell them to donate to their favorite charity.

@drlavont Ай бұрын

$50 just to cover diesel. Either way well done

@samtasgin9786 Ай бұрын

Free all the way mate and if u did well done from Australia

@richardthomas1743 Ай бұрын

Hello Casey! Well when you left there was a hug and teary eyes. I think that you ended up doing this job for FREE .............. Thanks for taking us along and thumbs UP!!

@duncanmarchant4992 Ай бұрын

I think free as well.

@kenc1800 Ай бұрын

Casey rocks this YT narration! Love the content, Yankum Ropes and Cascade Heavy Rescue good deeds! She’s there! Very cool

@Husky1run Ай бұрын

You did the job for free

@markbeste5874 Ай бұрын

$0.00 ?

@thefunpics Ай бұрын

Casey you are a sweetheart so you did this for FREE

@choochoo405 27 күн бұрын

mom always said "you get more flies with honey than with vinegar" I started watching expecting vinegar. she is a honey of a lady!!!

@daletesson4630 Ай бұрын

The reason she's 93 and still going is because she has a farm to run everyday which provides a reason to get up every morning and get it done. Those cows don't care how young or old the person is providing feed and hay and water daily. Hard work adds years to mental alertness; being in the fresh air and sunshine adds health to a body. God bless her and you as well.

@MrPossumeyes 28 күн бұрын

She also has grit, determination and spirit. And a good diet. Little old lady my arse!

@dc6233 22 күн бұрын

Exactly right! And we are losig people like this at an alarming rate. Many of them see the changes in this country and they aren't sad to go. My Dad could care less when he goes, he sees the lunacy around us and it's nothing like what he fought for.

@sunriseboy4837 18 күн бұрын

Only problem now, is, the various state govt's are shutting down small farms. How sick is that?!

@edwarddrucker928 14 күн бұрын

I think you charge your $93 to do the job. I give her a lot of credit for doing what she’s doing at 93.

@louiszierlein5814 13 күн бұрын

My 5'5'' Father passed at 97 years old and was going strong almost till the end. The reason he was going strong, is because he kept going. On the other hand, My 6'7'' steel working Grand Father who was a monster of a man retired at 65, went home and sat in front of the TV and dwindled and perished in just a few years.

@s.gossett5966 Ай бұрын

Still running equipment at 93, that is a seriously impressive lady.

@anitaallen4143 Ай бұрын

I’m 77 and can’t figure out how to start our lawnmower. Admire that lady

@--_DJ_-- Ай бұрын

@@anitaallen4143 That reminds me of my neighbor. Her husband passed away last year. She is quite capable, but didn't know how to get any of the yard tools running. I've showed her how to get the rider and the push mower going, and got the snowblower going for her but that one was out of her comfort zone. She hired a guy to do the driveway, and I make sure the paths are clear to her door and to the car. I try to beat her out there so she doesn't have to shovel at all, but dang that lady gets up early!

@davestevens4263 Ай бұрын

Shes bad ass !

@thereissomecoolstuff Ай бұрын

There are over 70000 people over 100 in Japan. Old folks rule.

@cjndaily6062 Ай бұрын

I'm pretty sure there will be no charge. Just as if you were to help your own grandmother. It's the American way. Btw, nicely done, while keeping all the hazards in check. Super job well done. Beautiful truck too... Costs about $50 just to turn the key in one of those. But if you helped her for free... Karmas real. It always comes back some way, some how... For now, a lot of admiration, and a few more subscribers to your channel. Here Here!!

@stevewilliams6178 Ай бұрын

Oh come on Casey, you know you got paid for this job...That lady gave you a hug...What better pay?

@jimmarshall2757 Ай бұрын

Yet another video showing your versatility. 🇺🇸🇬🇧👍

@Onlyyota Ай бұрын

Best pay in the world sometimes

@keithjackson1180 Ай бұрын

Well, maybe some home made cookies.😁

@merrycarol8970 23 күн бұрын

So nice to see KINDNESS these days !! Cool watch! New subscriber.

@alvinames5041 19 күн бұрын

Yea Casey, You Got Paid! Grandma Gave You a Good Hug!! Oh & Some Homemade Brownie Fudge!!😂😂😋🤗☃️⛄️

@jdjd0711 Ай бұрын

Making a 93 year old smile priceless

@sunriseboy4837 Ай бұрын

He talks to himself?! Yes, well, it's nice to have an intelligent conversation for change🤣🤣🤣 This bloke is worth two men on the job. Love your work, brother!

@Genehicks199 Ай бұрын

Sunriseboy4837: I too am old, run my small cattle ranch [ 286acres] by myself, i talk to myself,my dogs, my truck and tractor all day. They all listen more than my wife of 53 years. It's nice to see that Casey treats this young gal with respect. Much respect.

@sgal50 18 күн бұрын

Of course he talks to himself. Sometimes he needs expert advice.

@senhowler Ай бұрын

I like this new "don't fall off of things" policy you've implemented since the incident with the bus.

@741662027 Ай бұрын

I hope you're healing well from that!

@brockryan3405 Ай бұрын

As he moves around...all I can thing about is his bag not getting hit again. I have PTSD from his accident!

@thorpendragon Ай бұрын

I was going to say the same thing. That was gut wrenching. No pun intended.

@user-br3ll4mb6e Ай бұрын

I won't watch that video!!

@danthomas589 Ай бұрын

Differently free. I HATE CASEY LADELLE. I LOVE BRUCE COOK! 😂🤣😂🤣

@alle2321 Ай бұрын

Free!! Even if it wasnt free! Its good to see people like you taking care of our elderly. This country needs more respect and love for eachother!!

@cindyalcorn1314 Ай бұрын

Free

@marktaylor1253 Ай бұрын

My guess was also free. She is amazing!

@SPUDWRENCH Ай бұрын

‘She…is going to get the ‘Nice Old Lady’ special”. How cool is that! “And make this thing not my problem”. 👍

@russ2762 Ай бұрын

Wow that is awesome that she’s still running a backhoe at 93. ❤

@scotthill1278 Ай бұрын

It wasn't free, you charged one hug. Grandma hugs are the best.

@noel1933 Ай бұрын

Lost my G Ma this past Nov 3rd,, Sure do miss those G ma Hugs,, She made it to 12 days before her 98th B day

@trreb1 25 күн бұрын

@@noel1933 Lost my grandma back in January 2002, 1 month and 8 days after her 97th birthday. I miss those hugs and great food. She was awesome. I think of her all the time.

@brocharlieb Ай бұрын

I suspect ths was an, "I'll get my money from the videos," deal, with a hug thrown in. You're a good guy Casey.

@geedubb2005 24 күн бұрын

God Bless that woman! Thank you for cutting her some slack. She reminds me of my late mother who’d be 96 now. Folks from that era knew how to work and never gave up. Cool video!

@Stigwuzere Ай бұрын

That Grandma will be grateful she got to meet an angel ! Grandma Hugs are free but they can fix anything .

@markscott4159 Ай бұрын

I knew as soon as she told you how old she was it was gonna be free. I would also bet that when it's fixed you take it back to her for free as well because you are a nice person like that

@ironmendez5136 Ай бұрын

I'mma double down on that, cuz Casey did this before, so I'm guessing it can't hurt! I am sayin he did all you said, and pay for the fixing of the tractor, not only because she is that old, but that old and still using heavy equipment, which did surprised him!

@hotflashfoto Ай бұрын

And he probably gives her a shirt, too!

@brocharlieb Ай бұрын

I'm guessing she'll drive it home once it's fixed.

@brockryan3405 Ай бұрын

Pretty cool that Patreon members give Casey the money to cover things like this.

@michaelhannan8305 Ай бұрын

Zero, thank you.

@marlar58 Ай бұрын

Well shame on me thinking it was going to be another "Karen calls the boss" ordeal. Awesome that you were able to provide a "nice older lady discount " to an angel that just makes your day.

@marvindebot3264 Ай бұрын

He's the king of clever clickbait, just another reason we all hate Casey LaDelle.

@MrNorthstar50 Ай бұрын

I thought the same thing, I'd much rather see a happy customer than a mean one.

@patrickemerson3304 Ай бұрын

I thought so too!! She is an amazing lady!! And I was really impressed that she KNEW he was doing a great job

@jonmobrien Ай бұрын

That's why i watched it

@MikeAnderson-uj3oo 29 күн бұрын

Everyone thought that same thing.

@katherineh9950 Ай бұрын

Too cool! Figuring out how to move the dead machine was amazing, and I'm totally impressed at how fit you are...jumping on and off the wrecker to get everything tweaked just right. I really enjoy the way you narrate your thought processes.

@paulmurray5525 28 күн бұрын

you did this job for free because she was sweet and she deserved it , you are a great guy mate.

@tak-el-uc Ай бұрын

If I make it to 93, I am pretty sure I will have a favorite walker and not a favorite backhoe. Hearty salute to that woman!

@user-sm4lv3mx5n Ай бұрын

Our new generation could learn something from that young lady

@sandralutz-rodriguez2864 Ай бұрын

I don’t think there’s anything you couldn’t move off someone’s property Casey! You’re so good at what you do! What a rad lady! 93??!! That’s hella impressive. I think you comped her this tow job.

@welshpete12 26 күн бұрын

I know nothing about what you do . But is it always a pleasure to see an expert at work !

@thomascronin1040 Ай бұрын

I'm always amazed at Casey's working knowledge of so many different heavy equipment machines and trucks.

@scots_knight4706 Ай бұрын

I think at one time he worked heavy equipment, certainly used to shift bigger stuff in his past.

@chax2004 Ай бұрын

Yeah agreed thats some obscure case back knowledge.

@Sonoma_Coast Ай бұрын

@@scots_knight4706 Moving Logging equipment. His first videos.

@rhondasweeney7271 Ай бұрын

With your heart, you did not charge that woman one penny. A woman of over 90 years old, and you gave her more faith in humanity than anyone ❤️

@miguelservetus9534 Күн бұрын

Young people should take pride in how much you can assist we elders once our physical strength diminishes. Nothing but gratitude. 😅

@Brimstone667 Ай бұрын

grandma hugs are gold, what a sweet lady, 93 shes amazing

@mrfunnylookinhayes9088 Ай бұрын

93? She is a blessing to all of us.

@juliaarling5140 Ай бұрын

Zero. Your an angel. You help ppl and care for and respect your elders. Love watching you.

@sherylhumberger5417 Ай бұрын

Well...I was impressed with your knowledge. My Dad used to have a towtruck and a car hauler. He always carried blocks of wood with him to use. I enjoyed going on tows with him. You brought back old memories. Thank you.

@michaeladams8532 Ай бұрын

Grateful people like you are still showing how life can be. Thank you for sharing this and spreading good vibes

@greggaskey5336 Ай бұрын

Just another reason to have faith in humanity and she is an example of why we should always keep moving forward. Well Done Sir

@Berserk_Loon Ай бұрын

knowing how you have a heart of gold to help people. I say you did it for free. that is the sweet old lady price!

@GizmoKid Ай бұрын

KZfaq delivered this video to my feed, and I'm glad it did. Interesting and informative. Love your customer service attitude. I would agree that the most impressive part of the whole presentation was the "Tada" at the end, a mark of true professionalism!!

@jonathanb5996 29 күн бұрын

Cool to still see another fellow business owner that is still human, and has compassion on a person when they need a break😊

@leonleon8779 Ай бұрын

So, I know I am not the first one but had to let you know a hug and a free backhoe transfer were the order of the day. My mother-in-law lived on a farm after my fatter- in- law passed away. She used to mow the lawn, had to be over an acre. She would also monitor the cattle from the neighbor as her farm had the water tank. The water tank would grow ice in the winter and algae in the summer which a few suckers from the stream thrown in would help keep it in check. Today's adventure made me think of her on the farm,

@daviddelambert2752 Ай бұрын

Old Lady Special = Free! A hug and a smile is all it took.

@InGratitudeIam Ай бұрын

I think you inspire people to be kind just by doing what you do and how you do it. I wish I could have seen that hug. Thanks for taking us through the process.

@tracygibson6346 Ай бұрын

Your brain is amazing. I love the step by step conversation you have with yourself to work the problems out.

@tufalike1796 Ай бұрын

my bad... I thought the opposite when I saw the title, lol, but instead you did it for free. Good man with a good heart. Hugs from Belgium.

@om617yota7 Ай бұрын

Me too. I also appreciate that Casey would absolutely add a pain in the ass fee to pain in the ass customers.

@paulnieuwkamp8067 Ай бұрын

That was probably his intention :) Play the algorithm, drive the engagement, get people to click on his video, all that. I'm not one for "you won't believe what happens next!!!11one" kind of titles, but apparently a lot of people are. And with Casey's video's you just *know* his titles are 100% truth, and if you've seen a few of his video's you can generally guess what that truth is going to be. At first I too thought: 'It's gonna get expensive", but then I thought: "Hmm, it's Casey we're talking about..." 😃

@tufalike1796 Ай бұрын

@@om617yota7 "add a pain in the ass fee to pain in the ass customers" 😆love it.

@om617yota7 Ай бұрын

@@tufalike1796 I'm a sales rep. Believe me, PITA fee is a real thing.

@ettythedogger Ай бұрын

Casey not only are you extremely knowledgeable about your work but more importantly you are a true gentleman

@jondekerguelen Ай бұрын

It’s so very refreshing to such a kind and generous man out there! You make us all look that much better. BTW: one of my first construction related jobs was hauling heavy equipment. It’s good to see how very safe you are. I’ve seen some people that were truly nightmares, to say the very least. Thank-you!

@birdnestfarms8131 Ай бұрын

Great job Casey. Thanks for being a good example to us all.

@MegaHightechredneck Ай бұрын

Teary eyes and a hug, I'd say you didn't charge her and the patrons covered this one

@wink9970 Ай бұрын

Making folks cry. Bless your heart. Casey LaDelle

@RamonaBowman378 Ай бұрын

Its always amazing to see what one person can do by themselves with ingenuity and skill. Others have said it already, but I am sure you did this one for free, some people just deserve it, like this hard-working woman.

@larsh.2894 Ай бұрын

You certainly know your business and good to see you care about your customers. Blessings.

@txhookey5608 Ай бұрын

My guess is the bill was a piece of apple pie or a cup of coffee. I used to help out the older ranchers near my home. Fixing fences, removing downed trees, cutting some firewood, my price was always a couple hours of fishing their tank or getting to cart off a stack of firewood and a cup of coffee. Every rancher is quick to make coffee and it almost always comes with a story or two.

@haroldphipps3457 Ай бұрын

I'm guessing some cookies!!

@rome0610 Ай бұрын

Reminds me of a farmer I visited to repair a computer. After finishing my work, which took longer than expected, I tried to leave immediately as my schedule was tight. But not with this farmer! He simply explained: “Everyone who is at my house at noon gets lunch!” No further discussion. Best lunch break ever! Great conversations, great food and the conclusion that work does not depend on this particular hour, but life! So impressive that I remember this even after more than 25 years!

@dave_n8pu Ай бұрын

Sounds like you made that ladies day. 👍 You gave her a KZfaq special, free.

@ronarmstrong8585 Ай бұрын

Casey, your attention to safety not only to yourself but the customers property and buildings is what will keep you in this business a very long time. Very very admiral. Stay safe as you always do.

@tedhatfield3660 Ай бұрын

A job well done, and a great blessing honoring our seniors. Great to watch.

@xxBlazinBobxx Ай бұрын

That's a woman with some grit! My mom turns 92 this year and she's downsizing from a house to an apartment to make life a bit easier. Mom's tough, but I can't imagine her maintaining a ranch and driving a backhoe!

@eastcoastems Ай бұрын

I think the nice old lady discount should be "free". The patreon should take care of this tow. That's why we donate to it. God bless her for still going out every day to take care of the farm. Thank you for the work you do.

@gwstubbs7046 Ай бұрын

Warms my heart what you did for that nice lady. You earned my subscribe and like. The free world needs more people like you.

@charleswelch249 Ай бұрын

Knowing you're doing it for free. And I'm proud of how you treated her.

@kenc1800 Ай бұрын

You are a “GOOD NEIGHBOR”, Casey LaDelle! Your YT narration is not only entertaining, but informative and educational. Good job on this content!

@741662027 Ай бұрын

Knowing you, the video title could have gone either way, because you make sure customers get what they deserve... one way or the other! Glad for the happy ending. This was simply brilliant work, with a deep knowledge of heavy equipment as well as physics.

@naterussell6025 20 күн бұрын

fantastic customer. i love people like her. and you sir, have the patience of a saint to handle a piece of broken equipment. absolutely professional.

@jeffschrade4779 Ай бұрын

Deep respect -- I'm really impressed with the way you loaded that tractor! Well done!! And you're a great guy for being so nice to your customer!

@user-ft5jm3mh8b Ай бұрын

This shows an exceptional knowledge of intricate details of how the equipment is designed to operate. Bravo Casey. I applaud the senior discount for a 93 year old.😊

@ShevieMine Ай бұрын

Sounds like she hates Casey LaDelle, too.

@loveisallthereis 28 күн бұрын

I think you did a good deed and actually paid her with a hug

@californiakayaker 17 күн бұрын

Wow, I'm 73 and her conversion ability is really good. She's amazing ! I'm thinking you went with $1

@emilyrussell1852 Ай бұрын

I think you did it for 1 hug which was payed in full before leaving 😊 so glad your able to do these things for people that really appreciate the work you do

@JThelen1031 Ай бұрын

Cost was a hug for sure. What a wonderful woman.

@lucilleking7495 27 күн бұрын

You charged her Full Price , Nice Old Lady discount was 100% Thanks Casey.Gord Ontario Canada

@trygvehaglund6519 Ай бұрын

Great Job making that owner's day. Watching you do good things I'm going to say not only did you not charge for the conveyance, you offered to return it when it was done AND paid some portion of the repair as well. Thank you for taking us along Casey!

@haroldnelson3734 Ай бұрын

I would give every dollar/dime/penny I have to get a hug from my Grandmother, but she is long gone for many years now. I would think a hug from this woman would be pretty close. Worth millions. Not to mention tears...many millions more. That makes you a very rich man, Casey!

@earlestes8649 Ай бұрын

Mine has been gone for almost 46 years and I miss her smiling face

@MikeAnderson-uj3oo 29 күн бұрын

My grandmother was a miserable old bag. I don't miss her at all. I do miss my mum however. And she was a grandmother several times over. Actually everyone called her granny.

@c.garison3770 Ай бұрын

Casey, you are an angel. This video reminded me of the crazy loads I did as a rigger moving industrial equipment around Philly. And we were charitable a few times as well when we found out the situation with owners. God Bless!

@terrallputnam7979 Ай бұрын

Casey, I really like how you talk your way through the problem. I thought I was the only one who did that. I am sure you hauled it free of charge. God bless you Casey.

@mikehigginbotham585 14 күн бұрын

Happy customer with an angel blessing you can't beat that

@maggiestewart5400 Ай бұрын

You made me smile today...there is compassion in this world. Love watching your videos.Thank you!

@gerardjohnson2106 Ай бұрын

Your wife found her life partner Casey. I hope your daughter finds her life partner Casey. She has the shopping list to know what to look for. Not many like this one out there. You make the world a brighter place. Thanks for sharing. 👍👍👏👏🇺🇲

@longshooter457 Ай бұрын

You are a professional with a great attitude and a giant heart. This world could use more guys like you. I am not good at guessing anything lol.

@bwhartman1 Ай бұрын

Thanks for the feel good video, first thing Monday morning will make for a good day. Glad to be a subscriber to your channel

@teriwilson5640 Ай бұрын

My husband and I love your channel and your content. We love that your are honest and take no S$!t. We especially enjoy your algorithm monologues 🤣🤣🤣 Our guess is that you did this job for free because you are the kind of person the world needs more of!!

@user-wu7sn7ml7v Ай бұрын

GOD bless the angels. That lady sounded so sweet.

@garychaiken808 Ай бұрын

Great job. Thank you 😊

@shawndyer8140 11 күн бұрын

Nice to watch a person who knows how to do a great job with safety in mind.

@grant4176 Ай бұрын

She is a sweetheart! You did it for FREE!! You rock!! ThankQ coz she is a gem!

@billfoley7464 Ай бұрын

10 bucks and a cookie. Great guy.

@pomonabill220 29 күн бұрын

I would love to see Grandma running that backhoe! A REAL inspiration! 💓💖

@bc-guy852 Ай бұрын

Ya' got me. I thought the video title meant that someone's bad attitude or lies changed the price - UP. And now I see that instead I've found a new Knight to follow! First of all, I'm an ex Caterpillar Sales Manager from way back; I've seen a lot of equipment moved at jobsites, some good and some bad! Those skills you demonstrated moving this piece are truly impressive. (Sweet truck - great organization!) And your attention to detail, (as well as the great narration and camera work) had me subscribed, liking this and turning on notifications before you had the hoe loaded. You even explained over-center correctly. Props to you! I'm not in the postion to 'do Patreon' but I might break that for your channel Casey. Wow. You really are genuinly charitable and benevolent. I LOVE your idea for the use of Patreon. I hope more viewers read that. Then I think there would be more correct guesses of what you ultimately charged this nice lady - zero. And I'm making that guess - even now, because I'm in BC and I would proudly wear your T-shirt and hat and hopefully run into an existing client of yours - or send you new ones. Mad Respect from a new subscriber in BC.

@JJUK-uz3zg Ай бұрын

Casey you charged 0.0$ and gave a big hug as change. Keep up the good work and great vids.

@michaelktm6061 Ай бұрын

Never Wondering but always amazed.

@autumn7ful 16 күн бұрын

Your personality is everything and you mad her so happy. Well done. ❤️❤️❤️🙏🏻🙏🏻

@MrUnknown-wf1xf Ай бұрын

I like how you explain slowly of what you are doing its very informative

@rickymurphy9173 Ай бұрын

Knowing you the job was free your a good person 🤗👍

@jimgrantham1846 Ай бұрын

you did that job for free and received a hug and a kiss ( priceless )

@johnrieger2461 21 күн бұрын

Enjoy watching people work when they love what they’re doing 👍👍

@notmyworldnotmypeople3614 19 күн бұрын

Recently your video started popping up in my general feed. I've watched a few of them all the way through now and I want to let you know that I have learned a few things just from the few videos I watched. With this video I've learned what I would need to do if I need to move a backhoe. The last video taught me what I needed to do to move a class a RV with air brakes. That's good information because I'm building a heavy hauler for campers and a big car hauler out of one of those RVs. I don't have the experience on these things so watching your videos is very educational

@workshopnut Ай бұрын

You did it for a hug and a smile, you ol’ softy. 👍

@jimefflandt65 Ай бұрын

Casey, you do great work. You're extremely talented at any job you take on. That was nice of you to give her the nice old lady discount of $0 . Sounds like she made your day.

@philsmidwestclassiccars150 25 күн бұрын

Thanks for what your doing Casey

@tmarsalek36 Ай бұрын

You're a good man Casey. Respect sir

@Thomas-bu1wk Ай бұрын

You Sir deserve a medal!

@brandons9398 Ай бұрын

Knowing you the way I have come to after watching you for about three years, I would say you didn’t charge her a thing. You’re quite the guy Casey!

@lindawilson4625 20 күн бұрын

Having watched a few of your videos I'm impressed with your knowlege about so many types of equipment and the amount of problem solving required for each removal. "All I did was load a backhoe." YEAH! How many people could do that? No idea what that would cost, so no T-shirt or hat for me!