Reading the comments, you're obsessed with this 'deter a reseller' thing. Ever heard of a 'target market'? What they are telling you is that they set the prices for those dolls with the intention of selling to an end user and not a reseller. They want their store to be a place where people can expect to consistently find a good range of toys to buy for their kids. If they set their prices too low, resellers come in and scoop up all the good stock leaving the shit behind making for a pretty poor shopping experience for others. Many op shops set their prices at 1/3 of eBay prices as a rule of thumb. $7 was spot on. And your whinging about bagging multiple dolls together is ridiculous. It happens all the time. They were selling their monster high dolls for $7 and throwing in a few bonuses. Get off your high horse.

Wowsers...im gobsmacked...i thoroughly enjoy your efforts Matt and the way you share on youtube but i have to say this was disappointing to watch....all im seeing is a sense of entitlement that isnt pretty.....youve been reselling long enough to know the difference in value of the monster high dolls vs the other ordinary ones....so im calling bullshit on that...thats precisely why you wanted these 3 😊 and its precisely why the stores mix and match...thats being smart on their part.. they all do it....the concerning part is your reaction and the way you kept going...you asked the question, you were told no and then you carried on like a pork chop...so disappointing to watch...

Personally I think it was wrong for you to request to cherry pick the bags of dolls. Yes thrift shop profits go to charity but that is not the only function of thrift shops. They provide an opportunity for the less fortunate to buy products at a reduced price. I do not think it would be fair to cherry pick all the good dolls and leave the shit there for the less fortunate to buy for there daughter. One good doll in each bags seems like a very fair practice. Would you have paid more for the bag if you were permitted to have all the good dolls, because that would have devalued the remaining 2 bags?

Over dolls bro??? WOW

Believe it or not, it’s not the store’s responsibility to make sure you make a profit. You run your business as you choose and they do the same!

I’m a big fan of yours and appreciate all the help and content you have provided to help me start my ebay store mate. I feel with this one though your in the wrong, i see toys bundled all the time at my op shops i go to and it’s really common for a few nicer items to be bundled with the not so desirable items. End of the day it’s simple, it’s their stock and their shop, we are consumers so IMO we are not entitled to ask for items to be separated to benefit us. Just got to adapt to what these shops do because we are not entitled to anything from them.

Well well well looks like you reap what you sow old mate, If you weren't on national television tell everyone what to sell every other month, and who do you think watches these articles?? people that work at these stores and and everyone that's now trying to resell all this stuff for 10x the price on Facebook marketplace now, everyone is like we can get a little bit more for this stuff because that guy on the telly said we can. The crazy thing is that op shop most likely recognised you because of that most likely, but to go out of your way to badger the staff member and confront them a second time after you got your answer was a little bit gross of you, they're fully knew you're being Sly and trying to put the expensive dolls in a group of three, you knew and everyone else knew. you just got caught trying to do a Swiftie if I was you I would have just said ok said thank you and walked out the door to my car, And make a mental note not to spend money there if they're like that.

I witnessed something recently at vinnies. A young mum and her young daughter were at the register. They wanted to buy a pr of pjs for school camp. They were $13. The mum had $8. They would not sell them to her for the lower price. People in the queue were mortified, not only would it have been embarrassing to ask but to be told no is appalling! I thought that was exactly what charity shops were for, to help those that need it. Had I been the volunteer, k would have given them to her and helped her chose some more. In the end someone else in the queue made up the money difference. I will Never go to that store again. Made me sick.

Sorry to be blunt, but you are in the wrong. It's standard merchandising to put a more valuable item in with less valuable items. The goal is to make more sales and not just in thrift stores.Department stores and more make grab bags or mystery bags that are the same way. It's even done at yard sales. It's not just about resellers. It's a sales tactic that is very common. I've NEVER seen a business that would let any customer shift items around and create a new bag with only what they want. Honestly, I'm a bit taken aback that you would think this was an acceptable thing to ask and then be upset when you were denied. You asked, they said no, and you still pushed it because you didn't get your way. And you wonder why they don't like resellers!? Could it be because they've had to deal with others who are equally as pushy as you were? I've seen resellers do this kind of thing too often and IMO it's one of the behaviors that gives us a bad reputation.

This is the reason why I don't mention being a reseller, I'm just too afraid to rub in against the wrong people..

I would have sucked it up and still bought Monster High dolls for $7 - Looks like Frankie Stein G3 Boo Crew and Frankie Stein 13 Wishes which are both worth around $30 each. Just bundle the cheap Barbies into a lot or donate them back.

Sorry to say you were in the wrong about the dolls, buy the bags for $7 a bag, sell the ones you want and donate back. You could have made more $$$$ than all that negative energy wasted.

Onya for talking about your frustration openly! Conflicts like this occur with resellers, and aren’t talked about too frequently, and I think they should be. My two cents are that asking in the first instance was a bit cheeky, but still reasonable to try. But when they said “no” in the first instance, that should have been the end of it. I would never ask to speak to the manager off the back of being denied either a haggle or a stock re-arrangement. I’m sure it was frustrating in the moment mate, but I would have walked away earlier. They are volunteers, and not only is their purpose to raise money for charity, it’s also to provide cheap secondhand goods for people on lesser incomes. If they want to place stock on the shelf that discourages resellers, then so be it; they are allowed to do that, just as you’re allowed to refuse to shop there again.

Hey Matt, I’ve been watching your videos for a long time so I’m a long time fan and appreciate the time that you put into your videos. Just wanted to play a little Devil‘s Advocate here and give you the opinion that I see, but again this is coming from a helpful place not to give you any hate. I’m not a reseller myself, I enjoy watching your videos because I love watching the op shop part of it. I’m a young Mum with not much money left at the end of the week especially now with the cost-of-living so only am able to buy things from the op shop for myself and son. For example, if my son was in to Monster High I wouldn’t be able to afford normal prices or eBay prices and would be upset seeing a reseller trying to move them from the bags and take that $7 opportunity away from someone who actually wants the dolls to keep. I do believe the op shops are now charging way too much and being too greedy but at the same time they are an opportunity shop being able to give opportunities to people who are less fortunate. Let’s not also forget the people who work there are volunteers, they’re not trying to make money. Maybe they want to deter resellers or maybe they are doing it this way to allow someone to buy it that actually really wants the dolls not just to resell on. Again no hate, I do love your videos just wanted to give my perspective.

I understand your frustration and while it would be awesome for them to let you build your own grab bag, I don’t think that’s reasonable. At least not here in the US. Would you expect a store that’s selling an XBox bundle to let you just buy one controller out of the bundle, or just the game, or just the power adapter? The store would have to reprice, regroup items, find things to complete the bundle to make it sellable again. It’s a lot of extra work for them and I don’t think it’s worth the business’s time. Maybe at at yard sale or flea market, but not from a business, in my opinion. I do want to say thank you for being open and sharing your thoughts with us. It’s really good to be able to talk about issues like this.

Sorry Matt u wanted the cream. They were only doing what u do bundle the good with the not so good , so dont tie urself up in knots just move on.

Years ago I had watched an interview of a Goodwill manager on TV. He was talking to the host about resellers and how some resellers were saying the prices are too high for them to buy and resell. The manager of Goodwill then stated that they are not in the business to sell to resellers but are there to make as much profit as possible from the donated items. Also I see packaged items all the time at Goodwill and would never think to ask for them to open some of the packages so that I can buy only the items that I want.

Wow, I would have never asked to pick the choice items out of several different bags to make my own lot. The bags were likely set up that way to maximize the charities profit. You are asking them to make your own lot to maximize your profit. They don't hate resellers, they just do not allow bags to be opened, as most thrifts here in the US state in their signage.

I think that maybe it is you that the thrift store does not like not resellers in general. These people in the shops are volunteers trying to help the community the manager may have been busy dealing with an important matter like helping someone with a real crisis.[ not a tantrum ] If i had cought you around the back of my shop peering at the female workers i would have called the police no wonder they would not come out they were probably frightened.

Wow I’m glad I havent found your channel before now. Whine whine whine. 👋🏻 see ya!

IMHO you are 100% wrong. If I was the store manager I would have looked for a little kid in the store, went ahead and purchased all of the dolls for $21, and given them to the kid.

If you are not happy to pay what the op shop is asking, then walk away. The price was fair for someone that is not a reseller. It seems that resellers want everything, and want to pay nothing for it. Maybe get a real job. 😊

I had a similar experience. I went to a closing down charity book store at woodridge last year. 90% of the books had their back cover torn off. When I asked about that the lady said it was to deter resellers from purchasing. I was astounded that they would damage a book for that reason. I said to her no-one would want a book without the back cover reseller or not.

Interesting your first reaction was what was due you. You sure read a whole lot into the comments attributing malice that wasn’t said. They weren’t preventing you from doing anything. They were trying to clean out less desirable inventory. You chose not to buy the item as presented. Fine. Why wasn’t that the end? Why push the issue? Last week one of my Goodwill cashiers sent me pictures of her in the dress I gave her as a wedding gift since employees aren’t allowed to buy the new inventory. Being kind is easy. You can’t control the behavior of others, but you sure can control yours.

Op shops love resellers!! Well when they are polite and respectful ,to all the staff and not pushy. They are the best customers. ❤

I’ve said my two cents about this but going through the comments and seeing how you’re replying is really disappointing mate. I was keen to get into some coaching with you but i’ll most likely be unsubscribing and unfollowing now. You are blinded by your business profits and are not thinking about what these stores purpose is, to give help to those who truly need it. You say you’ve spent $80k in op shops over the last 4 years and that’s all going to a good cause, true but how much profit did you make of that $80k? We as resellers benefit of op shops more than they benefit from us, it’s just a fact. You seem like a switched on dude so surely you can see by the comments that the majority here think you’re wrong.

While i agree with you unfortunately it’s people like you that make these managers aware of what’s selling on eBay… I’m sure some of them are glued to channels like yours for the comps!

Would you ask Kmart to split a bag? Example: if Kmaet was selling batman and joker together but you want batman and penguin. Would you demabd they open the bags and sell you batman and penguin? Of course you wouldn't! Why do it to a charity? You are in the wrong!

Long time viewer/subcriber. Seems a bit of entitlement on your behalf. Have you thought about one of the other reasons why these charity shops exist? Not only raise money, but to give an opportunity of those less fortunate find good product. 3 little girls could get a bag each with 1 quality doll in it. But nah, man wants 3 good dolls. It is what it is, ya just have to navigate it. You are resourceful and have always found ways and means. TBH this trend has been goin on for quiet awhile in US and given your US connections are not aware of such things. I like picking up vintage games and have noticed my self that Salvo stores on Ebay really pump up their prices. Best off luck, you'll be right champ.

Hope that volunteer hasn’t been put off her job

Yeah ur in the wrong 100% lol they would of been put in the bags like that so each bag would be sold if u take the best item out of each bag the other dolls will sit there and not sell. I know u know what brats dolls or monster high dolls are cause I have see you point them out and look at them at the market videos so there’s no point playing dumb lol (u don’t usually buy them but u do know they r worth money lol) If resellers went in and picked out only the best items like that they would be left with rubbish. Love ur channel but yeah bro ur def in the wrong. If the other dolls r so easy to sell buy the lot and flip them all not just the best ones lol 😂😂😂 Also I’m a reseller lol

The way I read it, it's how they offload the junk, by mixing the good with the bad. I feel one of my local stores does this also. Ultimately people tend to "reorganize" the bags themselves which I also don't agree with but the junk is left behind for them to have to clean up and do something with.

I get they are wanting to move a little extra stock and get a little better money for it. To specifically single it out as a tactic against resellers is not right. The thing is would you go into Woolies and get three boxes of different flavoured ice creams and ask if you can take some from each box and just buy that? Would you be happy for someone to pick and choose one or two games from multiple listings on your store and expect you to take those listings down and sell them those games and have to recreate the listings? There are only so many things that they can know about. I have found my local thrifts will have certain things that get over priced and make it impractical to resell. But there are also plenty of other things that show up so cheap because they can not have the knowledge of everything. I can honestly say though the two local Salvos stores near me, I have never found a single item to buy the resell. Not because of price, but just so much absolute junk that is overpriced, rarely if anything that even looks half decent.

No means no man, you should have just left it there.

there’s a op shop in ferntree gully that had a volunteer that thought they had to much and droped the prices every thing $1 they had best day ever. they now do it all the time

Sorry Matt, I think you were in the wrong here. Yes that manager was gutless and unprofessional by speaking through the volunteers, running off and not having a conversation with you. But op shops are meant to be a place that is accessible to people without much funds. If resellers in general (and you in this instance) cherry pick out the good stuff, then that just leaves the dregs/leftovers for people who don't have the means to buy in mainstream shops. I can see them wanting to make it fair for everyone. Just my 2 cents

Hey go Matt! I agree you’re normally friendly bloke from what I’ve watched over the last few years. In this one I think the hustle got to you and you’ve flipped (pardon the pun) over something of pretty much no consequence. You rattled your own cage and some volunteers (shame the manager didn’t show leadership and just shut you down nicely and suggest you move along 😅). But as a content creator this video is gold! Huge views, huge engagement so lemons into lemonade. As they say though … don’t sweat the small stuff (and those dolls and the friction between big commercial op shops and resellers is small stuff). Also the reality of resellers growing and having staff. It does create more pressure to find work on slower days. End of the day people love your content that’s why they keep watching 👀 Flip on!

Thrift stores are getting nuts. I have one right down the road from me, that I go to all the time. Recently their prices have been getting higher and higher, as the management had changed. All their shoes are always $5. I picked up a pair, brought it to the counter, and the lady said, “oh, these are more expensive, not $5” She wanted to charge me $15 for a pair that’s only worth about $25. I said, I’m sorry, that’s not for me then. She looked at me like I had just ran over her dog. The point that they were in the $5 bin, and then the volunteer tried to change the price at the register, was the frustrating part. Like you, I’ve spent thousands there. But I won’t be going there anymore unless I see some great sales.

I think you've misjudged this. I have issues with thrift stores as well, but they can do what they want. They told you politely no and that should of been it. Not started hassling a load of unpaid volunteers.

Wow wee. I went into a chemists the other day and they had bundled up some toiletries ie, two tooth brushes, three toothpaste and two deodorants. I didn’t like the combination they had bagged up I only wanted the good items. But I think I know why they do this. If they have old stock they need to move they don’t sell it cheap as they know someone may buy it all and resell it (so they bundle) Big stores do it as well . Big stores also limited customers to buying only a few items when they are highly discounted. (to stop reselling) The op shop lady told the truth and I am happy with the truth, they are trying something out. They could be proven to be wrong but that’s up to them as a business. Yes they have to operate as a business nowadays, they can’t just be a charity its getting harder to make money. You’re a full-time reselling of new and used items. It is getting tough out there, mate. It’s less stress as a side hassle 😂. Keep up the good vibes, mate. That’s what we need. Still love your work. I am a Lions Club member & run a project to help local family’s with children from 0 - 6 years old in need. Sometimes I buy items at the op shop to donate win/win for the charities. 🙂 It’s only the price of a coffee or a beer but it makes me feel good. Cheers Deano 👍

I can understand the way they bundled the dolls so the lower quality ones could be moved so splitting them was going to be a difficult ask. When they said no (as expected) your tact should have been for a bundled price of say $15 for all 3 bags. Would have been interesting to see what their response would have been. Our local Salvos won't negotiate if the items have just been put out but after a few days ....

Thrift stores can set the price like any store. If someone tried to mix a bundle on ebay u would block them then move on. Think the pressure is getting onto you. Anger bit misplaced. Try importing or finding a distributor to supplement. Playing cards by bicycle or mid tier tcg vanguard weiss are few some distros ive seen old ebay stores pick up

What an interesting situation Matt! For most of your story I was like "Yeah, mate, you're wrong on this one. You can't ask to take the 3 best dolls and pay the lower price. They've bundled them for a reason." But then for her explanation to be that it's to deter resellers, that's pretty shitty too. Honestly, in this case, I think you were both in the wrong. You're well within your rights to ask them to reallocate the bags, but they're also allowed to say no without being questioned about their reasoning.

You can get 8 DVDs in a Small *Padded* Mailer (not satchel) - they still count as Aus Post Small packaging, and they are actually a bit bigger than satchels of the same size. They already have bubble wrap incorporated, so you don't need to add anything extra. I've sent a lot of orders this way and never have had any problems.

I probably would have just left it at the no , now you’ve just worked yourself up over something you can’t and won’t change - but that said yeah they are losing focus on their mission : take free stuff - sell it and fund their charities, the sale to who should not matter once you have purchased the item , it’s up to you if you resell it or not , so they shouldn’t care , again they forget they get these items for free .

I know it sucks but you just can't expect people to accommodate you because purchasing all bags will no longer be profitable, that's not how it works. Ideal it would be fantastic. It kills me you feel they should separate the dolls and get stuck with the junk dolls but yet you don't want to be stuck with junk dolls either. Lol

Great vid as always! I'm surprised auspost haven't pinged you for sending cardboard/bubble wrapped cards via a small tracked envelope. The maximum thickness for a small is only supposed to be 5mm. My post office gave me a mail gauge I could use to make sure my envelopes were the correct thickness and within limits.

I never tell any Thrift Store/Op Shops that I'm a reseller. I did the mistake by saying that I am once and I got up charged badly and ended up not getting most of the stuff, most places I go, don't have prices.

Thrift shops are also known as Op (opportunity) shops, and they are run by volunteers to raise money and support the community, with the opportunity to buy things they could otherwise not because of price. If a kid gets a $50 doll (as you priced it) with a parents $7 budget sounds great to me, even if they never know the value they can tell quality. I think we all know what it’s like when you walk into an op shop and it’s been picked clean of anything remotely high value (by resellers or others), just treat it as if you are choosing to share the hidden gems this time, and hope someone who buys it gets the joy of using it.

I volunteer at my Local Lifeline here in Gippsland Victoria. Working both in the Warehouse and our "Superstore" I can definitely see both sides. While the stock is "acquired for free" their can still be costs accrued in obtaining it such as trucks to pick up furniture, tags for tested electrical items .etc. Obviously we want to get the best price possible for both our cause but also our customers, A happy customer is usually a returning customer. Our Superstore Manager is always happy to negotiate a deal but when people see a new item brought out and then ask for a discount moments after it is placed on the sales floor it's a bit much. We really don't care what the purchaser does with the item after they pay (resell, use it, give it away or destroy it) We have a number of regular customers who are resellers and they usually buy up big without much hassle. We even had all dvds at 50c for almost all of 2022 as we were so overstocked at the time.

You're a shark mate, and they are sick of people taking advantage of them.

The purpose of Op shops/thrift stores is to provide a service to the underprivileged and needy. If they want to prioritise those customers over resellers. They have every right to. You're nothing thinking about the 'bigger picture' for these stores and the people that rely on these services. The fact that you think you deserve to be treated a certain way shows your entitlement. Disappointing.

14:07 Nothing better than finding you have the perfect-sized box for your latest sale 👍

All this for some dolls.

The latest line which resonated with me was the “same old stock” comments. That’s the depressing thing about some of these stores. They could be increasing their profits by moving stuff out, but nahhhhh

(Watched further) I'm sorry Matt, but I really think you're in the wrong with the dolls. Ultimately, its up to the shop how they are processing/pricing items, and we as customers and resellers just have to live with it. Perfectly fine to ask in the first case (although I would argue its a bit cheeky), but if the answer is no you have to just respect that. These volunteers and managers work hard enough without having someone making their day more difficult. And to be honest, your 'rant' really comes off as entitled. Yes sourcing in difficult, but that's our problem, not theirs. We have to adapt.

You just wanted to take all the monster high dolls, which resell for a lot for the original lineup. It was definitely dodgy of you to do, and then to complain about it to a volunteer is crazy…

When I was in the restaurant business I would deal with a lot of customer questions and requests. I really hated when people that have never done my job, tell me how to do my job. You can chose to go to that business or not. You cannot tell them how to run their business or insult them by saying they do not run there business properly when its actually just not how you want them to run it. That's just my opinion and I do enjoy your videos! 👍

Hi, if I came across a similar situation and if the deal was right I would have just bought everything the good with the bad. Sometimes I will ask for a discount if I feel the situation calls for it. The goodwills in our area could offer up to 20% off It's kind of an unwritten rule. One situation that really annoyed me lately, and it takes a lot to get me annoyed, I had someone back out of a deal which happens a lot in this business. The sticking point was that I had to go to the atm machine because I was at the flea market and the vendor preferred cash as opposed to zelle. The ATMs charge about $5.50 per transaction but it was worth it to me however The vendor changed his mind. I just wish he had changed his mind before I got the cash out. So I was annoyed for about an hour and moved on.

Last financial year the Salvos provided $25million in financial assistances to vulnerable people, provided 1.2 million homeless with accomodation, helped 10,000 women and children with essential care, helped 3000 seniors with donations of stock. That all comes from selling things like those $7 bags of dolls. Asking for discounts when you don't need to and when you can afford to pay full price hurts their ability to help others.

You dont make the rules homie. Also nice try but you failed, move on and get over it.

In SA, Salvos seem to be over priced compared to other thrift shops. Rarely buy anything from them.

I used to sell alot of kids dvd bundles… and 7 of those size fit perfectly in a small satchel! Tight fit, but anything to save on postage 😂

And your behavior in this store? Is one of the reasons WHY people don't like resellers. You acted Privileged & threw a tantrum when you didn't get your way. You actually owe the volunteers, employees, etc... at this store an apology. I've been reselling for 30+ years... your behavior here is not acceptable.

A grown ass man crying over some dolls.

I would have just paid what they were asking, but that's because i like having the dolls on my shelf while i wait for them to sell. It sounds like you were pretty rude to them. They said no and you went and stalked them out the back to pressure them into giving you what you want. I know you said you were "just asking", but as females, they probably felt really intimidated at having been followed. (I know you said that's not what you did, but it obviously is) That being said, i still enjoy your content and put this down to your growing frustration over ridiculous op shop pricing. I agree with you that they should lower their prices so you can buy more, but i wouldn’t go asking them to split bags, because i know they've done it deliberately and also as a reseller i hate when buyers ask to split bundles. Best of luck finding stock on the future. Probably wouldn’t show my face at that op shop again for a while. 😅

100% agree with you. Have witnessed dozens of people be turned away with donations because the op shop doesn't have room for stock. If only they realised that lower prices would move stock faster.

interesting insight, I'm glad you shared your experience.

There are two points of view here. 1. The shop makes money which goes back to the charity and as such the request was reasonable. 2. My understanding is originally these shops were made to sell cheap items to people who need them. The idea is the item is sold at a nominal price ( much lower than market value ) to help people. Resellers coming in and buying the item takes away the opportunity for the person who needs it to buy the item and they get the item cheap. So from that perspective I can understand not liking resellers. This is why you are seeing prices go up in thrift stores because they are realising their clients are changing ( resellers ). This generates more revenue for the charity but ultimately hurts the people they want to help in the first place. I can see both points of view but I feel like in your commentry you are not seeing point 2. I say this with no judgement and love your vids .

As soon as you asked if they’d put the 3 together for some little kid they immediately realised and ended the conversation. That’s just insane. That’s why I don’t thrift often haha. Definitely come to the market on Sunday, or not (More stock for me 😂).

I bought a bag of crappy toys just to get the one toy I wanted today. This is very common at Savers. I think it's just part of the game unfortunately. In saying that, some op shops are getting so greedy, went to one the other day where I think they knew I was a reseller and she tried to increase the price of a jacket from $5 to $10 at the checkout, in the end I said that's fine I'll leave it then (on principle), eventually she umd and ahhd about it and said okay you can have it for $5 and I'm like righto thats what the price tag says...

I never mention I resell items, op shops originally have been there for less fortunate people to purchase items they genuinely couldn’t afford new. Unfortunately for those people, the prices have been hiked up and are sadly out of reach for the majority of low income customers. I have been on eBay since 2004, back then everything was dirt cheap, costs rise and everything thing goes up, it’s true. Also back then most people didn’t know that people resold items on eBay. Now it’s probably well known especially by charity outlets due to the amount of social media platforms that people are spreading the reselling information. It’s done now, no going back to the way it was, we now have to contend with $20 Levi’s - $30 RM Williams etc. I have been in Adelaide for the last two weeks and have been to about 25 shops and the prices are ridiculous. I’m thankful that I now live in the country where the prices are still cheap.

Absolutely insane to me that anyone is taking Flipper to task. 1) an op shop is there to provide revenue for the charity, not to provide cheap stuff. 2) if the point of the shop is to provide for poorer citizens, then who cares if resellers take the "good" stuff, value is subjective especially for kids. The shops will never run out of stuff! 3) If he bundles then he has more reason to because he has to make margin. An op shop is making cash no matter what they price it at! Capitalism works by allocating resources efficiently, which is what a reseller is doing by taking an item from a static location and putting it online. 4) Related, that's why op shops are cheap. To get as many customers in. A reseller charges more because the demand for their particular item is higher. Economics, people! 5) I have noticed stores placing prices stickers over bar codes of books, it's just petty and passive aggressive, nothing worse. Flipper was being straight forward, which is an admirable trait everyone should adhere to.

You are wrong, why are you hassling the staff just for your own gain. You should have just bought the 3 bags of dolls for 21 dollars, which is nothing to spend on taking a chance sourcing. Come on these are charities, donations or not, they are raising money for good causes, Sometimes you win, sometimes you lose and you lost on this occasion.

Not to be that guy but there are much better methods to ship cards. First, tape being used anywhere in the process is a big nono. You never want the chance to introduce that stickyness to your hands and or the card. Second, top loaders aren't very good for sending cards, especially anything of higher value. The reason is because they still allow the card to jiggle around in the case, causing edgewear and other issues. The safest method is using a card saver (semi rigid protector that keeps the card in place), sandwiched with 2 pieces of cardboard and held together using elastic bands (obviously avoiding them being too tight) and a plastic self sealing baggie. Top loaders are only for storing cards in a location where they will not be moved. Grading companies don't even allow submissions with them nowadays because they were causing too much damage during shipping.

Your first intro sentence is where you went wrong. You said the conflict/ manager refusing to talk with you was because thrift stores hate resellers. They don't hate anyone. They don't have time to put up with a customer who was already told NO by the staff. Your behavior and entitlement demands are wrong. You were wrong to ask for the bags to be opened so you could pick out the good sellers and leave the crap for others. You need to take responsibility for your actions and stop having a tantrum about something you caused.

I found Seachange in the thrift the other day too. Hope it sells as quick as yours

Appreciate the content! Enjoyed it very much. I wouldn't take the bundling of the dolls as anti-reseller...it actually ensures that the less valuable Barbie dolls will sell also along with the Monster High ones. Actually, if she said she bundles them like that because of resellers, then I'd take that as her knowing that the duds are worth buying still. The same way we lot not-so-great cards or hats or games together with one or two bangers to get a sale. Imagine someone on eBay picking through your lots and asking why he can't just build his own lot of bangers and buy that; how would you respond? I'm not an everything seller, and I don't often sell toys, but I'm still sure you could have easily bought all 3 packs, made your money back on the sale of one doll, then the rest would be be pure profit. Please take this constructively and with absolute love and respect from one reseller to another; don't let your emotions get in the way of you running your business. If it's profitable, buy it and make money. You owe it to yourself and your business to make smart decisions. I personally think it's a good business move to be as amicable as possible with the thrift store staff if you source there. I hope you don't let this drain too much of your mental energy and time. You seem like a smart reseller so stick with what you know and keep playing it smart. You deserve that.

Hi Matt, we fit 8 (2 stacks of 4) regular size DVD's into a small padded satchel, we just add a piece of bubble inside the case to keep the discs in place. A bit of info for those who don't know is the padded satchels are slightly bigger than the standard plastic satchels. Cheers D 'n' A

Matt.... I live in an area where all the thrift shops are overpriced. I just dream of days of finding stock to resell at the prices you regularly get them for. I've regularly agonised over the balance between goods priced for the battler to buy vs resellers to pick up a bargain to make money. The reasoning behind the Thrift shops raising funds for their respective Charities can often be affected by the price points. I agree, if prices were reasonable, the stock would turn over much quicker, and in the long term, more charity $'s would be realised. Our local Thrift shops regularly reject goods because they have no space left. It is a tough balance I guess. On the matter of the doll's, I can fully understand their packaging thought process of mixing good with bad. No different to all the bags of plastic figurines that contain a mixture of high and low $ items that are sold in those outlets. Sometimes, taking the higher road and sucking it up is a better outcome. The Volunteers in those places are tremendous in what they do and the time they give.

While they should be happy to get your $80k for the charity. That manager probably just enjoys the aspect of helping the less fortunate buyers get deals. Its logically worse for the charity to lose your purchase, but its better for their personal fulfillment to see the fruits of their labour when they have happy kids buying those dolls instead.

When i used to go thrifting i didnt tell them i am a reseller as A) i am a consumer and what i do with the item after i buy it is none of their business and B) they fail to realise that they are resellers too as they are taking a 2nd hand item and selling it again. I used to come across some managers like that and others just wanted the stock sold quickly. Funnily enough the ones that sold items quickly were more highly regarded within their own thift chain and some managers like the one you had, soon found themselves out of jobs as they werent selling enough items as people where put off buying there.

Hi Matt, I’m surprised that the volunteer mentioned it was because of resellers. At the end of the day, as you said, places like Salvos, Lifeline etc, are looking to make money and more often then not, couldn’t care if you’re a reseller or not. As a dad with a young son that loves nothing more than buying toys, the reason they do this is primarily to sell the less desirable stock by making customers buying that one desirable toy. That is how it should have been explained, not because you’re a reseller. I’m surprised you don’t buy more from fb marketplace though. Whilst it’s few and far between, I’ve found some great buys on it. Especially video games. I almost feel that the reason there isn’t as great of stock in op shops, is that people are selling their unwanted goods on fb, rather than donating it.

Why should they accommodate you in that way?? Entitled much?? You say you make 6 figures a year and you're harassing VOLUNTEERS. get Over yourself.

yeah ive gotten 7 dvds in a small satchel no bubble wrap, never had any damaged its a tight fit but you gotta work for it lol

I live in Sweden and I really suffer when I hear about your postige-feese!!!!!! I sell on the ebays swedish app,Tradera, and to ship for example the supermario-game, that would kost me about 5-6 AUD.And I sell books on another platform, up to 3kg regardless of size I pay about 6 AUD, and up to10kg ca 10 AUD! That is a biiiiig difference. And then a thought from me, how come you always have the freight in the purchase-prize? I envy you your amazing weather, I still have snow and about +10 C😢😢 if Iwas there with you I'd be doing the Swedish thing, sit by the wall with my eyes closed, up against a wall🤣😜 Been too London twice, I love the place. Keep working,you'll get to your goal!

I resell deadstock shoes and have for a few years, used to happen heaps to me aswell when I'd turn up into a store like Nike when attempting to buy desirable or limited sneakers. Would get lied to about them not having stock left or would get spoken down to just because we were 'resellers'. I really don't understand why certain people can be like this.

When shipping cards always put painters tape over the top of the top loader so the card doesn't fall out. I've been collecting, selling, trading cards for over 30 years and I've bought many cards off Ebay over the last few years and since there's so many people who got into the hobby for the money and not the collecting aspect of it they don't have a clue on how to properly store/ship cards and I've received plenty of damaged ones because the card isn't secured properly. Just my .02 when it comes to packaging cards.

I have actually been banned from a Gold Coast thrift store from buying to many item's and i asked to talk to the manager for the reason and her words were you visit us upwards of 3 times per week and buy to many items which is not fair for other customers. My response was whats the difference between my money, which is guaranteed than someone not buying the item's which may sit on your shelves for days weeks month's. Then i was kicked out and asked, not to return.

FYI - Your domestic tracked envelope small has a thickness of 5mm

Is there any abandoned storage locker auctions in Australia ? In America its a great way to get inventory although it comes with a lot of work and the gamble its worth it to not rely on thrift stores

That whammy bar on that guitar is broken if it flops down like that. I’m sure you know but you’d have to note that to buyers

Can you do a video about explaining Shipping/No Shipping costs from the customer and seller perspectives. I have never paid for shipping on eBay which correlates with the seller bearing the cost. I personally never thought about it from a seller perspective. Kevin from Commonwealth Picker adds shipping on. Does it come down to the country and reseller? What kind of discounts do Australia Post offer to resellers?

My comment is that you do an amazing job, the content, the vibe, the entertainment, on top of that you spend so much at the stores, hardly haggle, put $80k back into community while making your money, not many people can say that, you are probably top .01% of their customer spend, not to mention the viewers you bring into stores, let’s 10x your impact on the industry, so let’s say you probs put $800k into stores revenue. Never stop being yourself, you are amazing, do amazing work. They should be so kind to you, rather than chirp…. But…don’t get angry at traffic…

Hi Matt, whether you're right or not, you cant winn them all. Its hard sometimes, but Elsa was right: Let it go ❤😂 '

I was surprised to see you put all the padding around the Pokemon card then pop into the small tracked envelope (or at least what appeared to be the small tracked envelope). I understand the importance of the protection but it appeared to be thicker than the 5mm allowance. Did I miss something?

Regarding sizes - I am selling a fair amount of the sizes you deem not worth it e.g. This week - Levis, mens size 40/30, womens Nikes and another of Asics both size 6. I also 'cater' for the Plus size people, mens sizes up to 6XL in shirts, and jeans/work pants as large as Yakka etc make them. I steer clear of womens 'ordinary sizes' in clothes, they don't sell for me anymore. Of course I will pick up anything in any size if the brand is good.

I was in a south coast nsw store listening to the manager give a very corporate spiel about what items to put on the shelf and what to throw away ... to attract a certain type of customer. So it's probably a head office mandate the manager is following

If you buy the small padded mailers you can get 9 dvds in them 😊

I am more concerned that they are potentially stopping someone who wants the specific doll from each bag, for their child, buying any of them. I have walked away from a purchase when it is in a lot of not same same, because I was after the specific thing for a grandchild but could not justify paying triple the price. Bottom line, re-sellers are stopping so much going into the landfill, good on you.