one thing i respect about them is they take pride in their job no matter what that is and take it seriously. they don't have that "i'm just a cleaner who clean dirt" mentality, they have that "i clean trains so commuters can be comfortable" mindset. love and respect is the same, no one can love or respect you, if you don't even love or respect yourself.

When I was a supervisor at my job, I used to emphasize to staff to treat the cleaning staff right because it is a job that is often looked down upon, and their workers treated with disrespect. Without them, our trashcans would be overflowing, our windows so dirty you couldn't see out, trash everywhere, nothing disinfected, and don't even get me started on the bathrooms. In addition to lessons of respect, they were always included in our events or when staff brought food. If anything, please treat all employees with respect. They matter, their jobs matter, and when you take it for granted, they will leave you in a pile of your own filth.

Everytime I come to Japan I really appreciate the cleanliness and yes, the dedication shown in the video is the way it should be done. But to be fair: The big problem are the customers making it dirty in the first place and that's where Japan or Singapore really have a head start.

The Tokyo Metro system is the absolute gold standard in public transportation.

I lived in Japan for ten years, and I have to say that it was a joy to live in a country that values cleanliness and where people take pride in their work.

I go to Japan once/yr and can tell you this isn't a marketing video. The trains in Tokyo are actually clean. The subway is clean. The stations are clean. The escalators are clean. It's a truly amazing place. I've seen these people doing this exact cleaning with my own eyes. Amazing. Japan's subway bathrooms are literally cleanwe than most countries' hotel rooms.

東京メトロの車両と設備が、こんなに丁寧に徹底的に清掃されているなんて知りませんでした。 担当されている方々に感謝ですね。

I'm a janitor in the US. I clean offices, not trains, but the concept is the same. Watching the video I'm seeing a major difference between cleaning philosophies. Here we see that the priority is being clean. In the US the priority is being cheap. In the us the way it usually works is an office will hire the cheapest cleaning service they can find. They're cheap because the employees are paid minimum wage and they aren't given much time to clean any given office. The office will then complain and pressure the cleaning service to do a better job, threatening to get another service. The boss of the cleaning service will then call the janitors tasked with cleaning and yell at them and threaten to fire them if they don't clean better and faster. We're given some of the tools we need, the basics are given mop/bucket, broom, trash bags, soap, duster, vacuum. However, we if we ever need specialty equipment, or run out we have to beg our boss to get it. He'll say "ok, i'll see what i can do" and then a week later maybe we get it. Meanwhile we're being yelled at for not doing our job. Here at Tokyo station we see they're given the time, tools, and manpower necessary to completely clean the entirety of the train and station. I know for a fact that this train station is cleaner than medical clinics in the US...not necessarily hospitals (but maybe) those are generally cleaned to a higher standard with a different crew, but if you ever go to a clinic or a doctor's office or anything like that in a building other than a hospital it's cleaned the same way any other office is...quickly and cheaply. Beyond any of that, there's such a huge stigma surrounding janitorial work. It's considered basically the lowest of the low. I dont' like telling people that's what I do because of the look they give when they hear. Makes me sad, seeing this video I'm almost proud of the work I do...but being paid minimum wage, the stress put on me to get things perfect but also done quickly, my boss yelling at me, and the way i'm treated like a non person by the people that happen to still be around while i'm cleaning really makes me hate my job. Could be such a fulfilling job as it seems to be in japan.

These people are the heroes of society. I thank them for their service.

I love Japan's cleanliness and how everyone at every level is proud and diligent about their jobs!

I’ve always heard how dedicated Japanese people are but after visiting Tokyo it felt like a whole new world. I was shocked to find out that there’s no trash bins almost everywhere and yet subways are clean. Try doing that in New York and you will see how filthy it will get. Hats off to Japan and it’s people

It all starts with riders doing their part by not being nasty & disgusting. Without that it's a losing battle.

Hands down, the Tokyo Metro is the greatest transportation system in the world in terms of service and cleanliness and it all starts with people like Chikako. So much respect to her!

I am taking Tokyo Metro everyday to the office and this video makes me appreciate even more the hard work of the staff, and also, the kind passengers that don't make it dirty. I'm so grateful for the experience.

I remember the first time taking the metro in Japan and i was amazed at how clean the stations, platforms, restrooms and trains were and i was insanely impressed

I'm Japanese and I've been living in Tokyo for more than a decade but I've never known that train cars and station facilities are deep cleaned thoroughly by such an industrious staff. The tools they use and cleaning operation to avoid contamination are amazing! Hats off to them. いつもありがとうございます！！

I hope more people see videos like this. If you can see how hard people work every day for years on end to keep our spaces clean and you still don’t do your utmost not to dirty them, there is something seriously wrong with you.

Living in Japan for years I'm still amazed how clean the country is - not just the metro - people do their parts ( no coffee stains or eating on public transportation) I lived in NYC as well ....don't get me started 😂

This is absolutely amazing. And to see a group of older employees band together and remain physically active while taking pride in their jobs is inspiring.

Too bad this dedication and respect can not, has not, been demonstrated here in NYC…anywhere. Sad. Big respect to these professionals and their customers. Thank you for this.

In the U.S. some people seem to think it's a challenge to give the least amount of respect to public places. 🤔

Kudos to the cleaners for their professionalism.

Japan is the cleanest country I've ever visited. SPOTLESS.

I have been to 100 countries so far. Japan is my favorite. Everything about the people and society just works. Tokyo's metro is unbelieably crowded at all times yet it is always in such good condition. These people work so hard, its nice to see how happy they get when people compliment how clean things are

I love Japan, I always knew it was a very hygiene country but discovered the reality of how clean it really is when I visited this year. I love how cleaning jobs in Japan is an honor to have, I do hope they are paid very well.

Even before cleaning them, they were cleaner than most of the cleanest places of my country. After cleaning, they are as clean as some holy places. So I can say these are holy metro🌝🌚

Those cleaners have my utmost respect. How hard their work is. Vital role but almost no one reminds or think about them

Incredibly hardworking subway staff! These people are amazing! It is very nice to know that these people care about the comfort of passengers. Thanks for your hard work!

It's happy to see cleaners take pride in their works. They should be seen and interviewed as they've been in this documentary.

Have just returned from Japan, and this is a welcome reminder of that beautiful country and wonderful people. Domo Arigato 🙏🏼

It must be fulfilling work to know that you contribute to the worlds safest and cleanest transportation system. Thank you workers !

i wish we had such dedication to cleanliness in Europe, maybe more people would then use public transport instead of driving. Respect to these hard working men and women keeping their city moving

Cleaning staffs are always warm. I used to go to my university library and used the washroom a lot. They will greet me every time and even small gestures make my day a lot 😊

It's not only the cleaning personnel that make this magic happen, the Japanese people themselves also take part in this communal cleaning ritual as well. You would never see any Japanese dump their trash onto the public space. And, I believe this cleaning culture also extends to other neighbor country like Korea as well, I once saw an army of Korean aunties deep-cleaned the airport escalators, I was in awe by their dedication. Seriously they REALLY deep-cleaned every inch of the escalators and when a young mother dropped a milk bottle onto the floor, these Korean aunties also rushed to her aid and helped cleaning the floor right away. The cleaning culture in both Korea and Japan is so amazing!

I have been to Tokyo 30 years ago (1991). I was so impressed by the city and by the people. I have a tremendous respect for them. Wonderful and friendly people, everywhere! I love them to this day.

I am Japanese. We clean the school ourselves from childhood. I think it's not about learning how to clean, but about the pain of cleaning things that others have made dirty. We know how painful it is, so we try to use it cleanly. However, public property gets dirty, so thank you to the cleaning staff.

いつも綺麗にしてくれてありがとうございます

ここまで、手の込んだ清掃をしているとは😲 世界に誇れますね🪣

東京の地下鉄って駅も電車も新しくて清潔だからうれしいね

this just shows how customers should always consider the people cleaning the place for them. I appreciate the cleaners, kudos to them.

Respect All The Workers ❤❤ Japan Is Such A Great Country ☺️😌

This is so embarrassing! They’d have a heart attack if they came to Los Angeles 😂

What truly helps is that riders respect the laws and keep the train clean, I wish it was like this in the USA.

Unfortunately people in other countries don’t respect this type of work therefore it shows in the final result. It’s honorable deserves great respect. Bravo to them.

nyc could never but this is such a dedication, i applaud how japan is so dedicated to

Huge respect to these workers. Japan is a great country

一回だけ職場体験でやったことがあるんですけど、基本的には一両につき一人で掃除をするんですよね。しかも座席以外はすべて必ず洗剤とスポンジで洗い、最終的にはドアの沓摺の部分まで徹底的にきれいにするのを一日に一人三両以上行うという、非常に大変な仕事なんですが、作業の分類的には軽作業となっていて、びっくりした記憶があります。

The amount of dedication to cleaning is impressive.

I have OCD, and while in Japan, I really really appreciate how clean the toilets are and how clean they smell as well. It's so rare to see unkept toilets in this country. What I love the most is, even in areas with fewer tourists or people, you can still expect to see well kept and very clean toilets and best of all, it's like they never run out of toilet paper.

i love how people takes pride on their work❤

素晴らしいです🇯🇵精神です。

It is all about how people behave in any "public space" look back at WBC games and remember how Japanese fans and players cleaned after each game. It is also a Japanese social culture in which each person pays respect for another person's space. This is not about cleaners' job. This is about how mindful each person in Japan is to keep "public space clean and tidy-up" because the public space is not your place which you can freely make dirty.

Wow! I take Tokyo metro everyday. So much respect to them. ❤

the metro system we have here doesnt even have a washroom so this in itself is a blessing

Please do more of the Japan cleaning videos, just love love love to watch them. Thank you for making them!

When it comes to cleanliness standards, no country can beat Japan.

I've never seen a people as disciplined and organized as the Japanese 🍡🍙,i wish they can ve more children and get back their population 🎉❤

I always felt thankful to all the cleaning staffs out there in our society who plays crucial role in keeping our city and country clean. Thank you so so much. You have all my respect.

The effort this guys are taking to keep the train and station clean is unimaginable 🙏

Japan is a different planet together. I had few chances to work with companies in Japan. We always make a point to join the call 5min in advance as on time is late there and then after customary niceties it is straight to the work. Calls ends on time and never extends even it is high priority issue. Once they joined a call 5-7min late, they apologised profusely and it felt like they kicked a baby and are apologising for it. Also, very process oriented people. Majority of us would like to limit the process and get the work done. But in Japan everything gets documented, change approval is very strict and they adhere to managerial chain like military. I hope to visit all prefectures in Japan someday

massive respect to these workers and the policy makers that make this possible, other countries should follow their example.

These cleaners are the people who improve Japan’s reputation. I am so proud of them and appreciate them.

this is the train i take to work everyday. this is so cool to see.

How I miss these trains. It’s only been a week and a half since I left Japan after a 2 week vacation, but the minute I stepped back in JFK airport… I noticed the disappointing change of quality right away. 😢

It’s nice to see that Japan is the most cleanest country and they put a lot of effort to work, thanks Japan

I was immediately impressed with this high standard of cleanliness! Probably because the Japanese people are so clean and tidy, and have respect for their surroundings , they probably don't make mess in the first place, unlike in the West!!! I think that Supervisor hit the nail on the head when he said 'We spend money on cleaning'; the World could learn from this - profit matters more than Customer Satisfaction!!! What a wonderful pride these employees had in their work too, it was humbling to hear them talk about their work. ❤ If only I could live in this beautiful, clean and well organised country!!! I love what I've been able to see about Japan, and I'm so envious!!! Thank you for your video.

Kinda amazing how clean the train looks after 15 days. Here Dutch trains look like a mess just after one day. They could maybe look into an automated washing plant for the exterior. A bit overkill to do it by hand in this day and age haha.

ただただ脱帽です。こんなにたくさんのプロフェッショナルが利用客と安全のために、働いて下さってるとは知りませんでした。いつもどうもありがとうございます！

The work ethic, the punctuality, you name it, this why Japan is so awesome.

I'm mostly happy with the level of cleanliness and diligence in our society, but this is on another level. Customers and workers alike.

I am now starting to appreciate and realise how important the cleaning personnel around us . Thank you so much ❤🙏

This makes me wonder how often and how my own city's trains are cleaned! I hope the cleaning crew gets provided knee pads and such for their hard work

Thank you for the update, Insider..!! Amazing cleaning work..

One of the noblest professions I can think of. My salute to these men and women. 🙏

全ての清掃員に感謝します。いつもありがとう。

I hope other countries will apply this like Japan. Here in Germany, yes I had seen some employees clean the Train stations, but inside Trains. my God, it is sooo filthy and dirty. Also it all comes first to the citizens who are responsible in throwing their trash and waste.

I am continuously impressed by the Japanese in all ways. I love this dedication to cleanliness!

Been riding the Tokyo Metro when I’m traveling to Tokyo and Yokohama and i gonna say this is the cleanest subway that i went

It’s respectful with all people who done the cleaning work in Japan

Amazing work, they deserve a raise

I ride this train line every day and these Tokyo Metro cars are so much cleaner than the Japan Railway trains that run on the same line! Good on them

Take notes NYC subway 😤

The popularity of those "deep cleaned something" videos show, that most people like to live in a clean environment. Yet most people fail to contribute to achive such goal.

Jepang negara dengan orang-orang yang terdidik dan terhormat. Luar biasa kebersihan menjadi bagian dari budaya.

It would be great if metros and trains in other countries would be cleaned with so much pride as in Tokyo!

Hands down best metro system in the world. Not only clean but affordable. You can get anywhere in Tokyo for less than $3.

Nice to see Japan's metro stations so clean❤️

Another reason Japan is the best! ❤

I was surprised to see this video that even today in a highly technical and developed country like Japan, trains are cleaned by hand.

Being a clean freak, this was extremely satisfying to watch...

That what I’m talking about cleaning I love that

I have huge respect for these workers and for their train system. This would never work in the country that I live in. People are so lazy that they leave garbage under the seats and throw in the tracks.

Japan is one very impressive country. The rest of the world should take notes.

After reading so many comments below, I feel a bit ashamed that I thought clean trains and stations were just common sense and the bare minimum of what metro companies provide their customers around the world (I have little experience using trains or subways outside of Japan). Now, I have learned to have a greater appreciation of being able to take the metro to work every day with clean cars, seats, stations, and public spaces. I think I will also express my appreciation to the cleaning staff I sometimes see.

Fun fact: for security reasons there are not too many trashcans in the stations . But because people don't litter,the places are clean anyway,

love it! Every public transport system should use this approach.

Trains so clean. Don’t even get me started on NYC trains

本当にありがとうございます。本当に快適です。

How I wish more metro cities are like Tokyo.

Everywhere in Japan is clean like that. It’s the first thing you notice when your there. Japanese people are cleaner for sure but they next level when it comes to effort and efficiency with cleaning.