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A former SANDAG executive alleges toll system errors on the South Bay Expressway and mishandling of customers’ toll service accounts in a lawsuit filed Friday by attorney Josh D. Gruenberg.
Lauren Warrem, former Director of Finance and Accounting at SANDAG, says she was fired in retaliation for concerns she was raising about systemic issues with the new toll operation system for the 10-mile stretch of State Route 125.
“At one point during a meeting, I had heard there were 3100 bugs identified in the system,” said Warrem.
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