Have you been on the Star Wars: Galactic Starcruiser?

As a former-CM I can offer you this little story about my conversation with a Guest at the MK bus hub. He summed his feelings up in a few words that seem to say what Tom is alluding to. He said that he feels that Disney is marketing itself to a smaller number of wealthy Guests and that the rest of the Guests can either take it or leave it. He felt that this was the reason for demanding Park Reservations and having additional fees to access rides (fewer people paying for a Premier Service). He said that this was it for him. He was selling his DVC time and he would not be back. This was a Guest that visited WDW three times a year and stayed in a 3-bedroom Grand Villa. Now that's a protest statement and I can't help but agree.

There are more robots in Rainforest Cafe than there are in Oga's Cantina.

One of the things we always loved in the old days, early 2000’s, was that when you checked in at the gate of the deluxe they must have passed your name on to the people at the front. They greeted you by name, unloaded your luggage, asked if you were valeting your car, and a cast member walked you to the check in counter. By the time we decided Disney no longer wanted our dollars in 2015, all the personal service was gone. It was all about use the App. And from everything we see, it has only gotten worse. If I didn’t know better, I would think Disney is selling smart phones. Just remember people, the more they have you use the phone app, the less living breathing people they need. Computers don’t require benefits, overtime, uniforms, or be based in the U.S. it’s all about eliminating the biggest impact on a corporate bottom line, employees.

i’m sure your journalism professors would be very proud of you. your journalism is directly impacting the real world for the better, even if it just means cleaner small world boats. that’s more than most journalists can say

As a former cast member(of 16 years) I have seen the decline of WDW and the service. I noticed it back in 2005(after 5 years of work) that management had changed and it was the cast that made things special. After Eisner left and Lee Cockerell left, it changed for the worse. It was more about the money than the guest experience. Penny-pinching was, and is, the name of the game now. I came back to WDW in October 2021 and started back, well it was worse. The 'schooling' in Traditions was all about inclusivity of the cast and NOT guest service. In my case, I lasted about a week because they denied the bonus they promised and lied to me with what job I was to have. I will NEVER come back to WDW to work and haven't been back to the parks since. I am planning to go back to the parks for fun in the fall(Dapper Days) and that's it. No more. I have been to Universal more and I am more content with them. Disney USED to be the trendsetter, and in one way they are, but in a way that Walt would not be happy with.

As a CP in 2008 and then a regular cast member in 2010 I can agree the decline has been massive in terms of things WDW used to do with guest services and perks. The standards of the early 2000's was the height of where Disney should still be today.

6 grand is a tough hill to climb no matter the experience. Turns most people off and so continues negative perceptions. Disney will continue to struggle to sell this until the price comes down considerably.

As someone who was fortunate to visit Disney alot as a kid and teenager, I took notice of the CM's more and more and realized that THEY make the magic. It's not the big moments, but small subtle moments. The Humanity in it all. That's the magic.

The main problem besides the price is nothing about the entire experience is actually Star Wars. Take out the characters and none of the places on the ship even look like places that would be in any Star Wars movie. As a huge Star Wars fan I just want to be transported to somewhere from the movies. Since they failed to do that I’d rather spend a week at the Polynesian for the same price.

It’s infuriating that other “Disney Vloggers” never say anything bad about Disney even though it’s the worst it’s been in the 20+ years I’ve been going. It’s their paycheck and they will never say anything bad which tricks people into going which also sucks.

You really struck a chord when you said “Every person we interacted with was above and beyond” (on every level). This really is the core of what Disney Magic used to be (listen up Disney Management). When our daughter was very little she was smelling the flowers at Animal Kingdom. A gardener noticed her interest in the flowers so he cut a flower and gave it to her before heading to backstage. I will never forget that one small moment of all of our Disney experiences…”above and beyond.”

Upper management didn't just bungle pricing, they completely bungled Star Wars at the parks. You mentioned your parents enjoyed the movies but aren't fans, and that's exactly who this stuff is for - non-fans who only have the most surface-level appreciation for the atmosphere, which is just generic sci-fi and very much not Star Wars.

Thank you for your honesty, Tom. I love your “Cast Members and How Important They Are” rant🥂Never stop, you are a force for good🌸🎈

After hearing my die-hard Star Wars fan brother talking non-stop about it right after it opened ("hey did you hear about the new Disney Star Wars hotel? Is it any good? Sucks that I will never be able to afford it!"') the rest of the family and I saved and scraped enough to send him & I on the experience. We surprised him with the news during the holidays (he actually got emotional when he received the gift). We board at the end of this month to celebrate his birthday. Needless to say I've been very concerned with recent news and developments and have been keeping a close eye on the fate of the Halcyon. Nice to see that they are still keeping the experience at the same level as when it first opened. Sad to hear that the food has not improved. Of course my brother knows nothing of these "troubles" but I must admit, as the trip organizer, it has kept me on my toes as these issues started cropping up the closer we get to the trip. It will be interesting to hear his unbiased take on the experience. Thanks, Tom, for renewing my excitement & alleviating some of my concerns as we get closer to boarding.

WDWNT is honest, moreso than most other media outlets. Meanwhile, Disney is upset at WDWNT's honesty. That's all I need to know about whose side I'm on.

I cannot thank you enough for your fight for the cast members and being their voice! They make the Disney experience!!!! I know they're grateful for your public support. I'm always grateful for your honesty and your ultimate love of Disney... keep up with the good fight ♥️

The cast members ALWAYS matter and are what make or break a Disney vacation experience. My wife and I always take the opportunity to submit a cast member complement whenever we interact with someone that truly made our day and that you can tell are very passionate about their jobs and what Disney entertainment stands for. For us that's been everything from photo pass photographers being wonderful and talented to capture the perfect photo of our kids, a guest relations member that helps resolve an issue, a character actor that goes above and beyond to entertain and embody the character, or even a custodian that was such a sweet man to our young daughters and even gave them a special "best custodian" sticker that he holds on to limited numbers of. These are the people that Disney needs to do everything to keep and acknowledge their efforts to the ideals that Walt laid the groundwork for years ago. Thank you, Tom, for using your platform to reiterate how important the cast members are to the Disney parks.

Tom getting plastered in space with his parents is so wholesome.

You are the only news I watch. I don't watch my local news, I don't watch national news. What you have to say is the only thing I care about. I appreciate your hard work 😊

They need to either drop the price or add a day to the cruise. Probably help with some of the scheduling problems and allow for a little more down time between story events to just enjoy the lounges and Batuu

I have a few ideas for things similar to the starcruiser. Wall-e, you board the axiom, you get to hang out with the robots, have lots of smoothies, lots of fun. A princess castle, where you go to a castle and princesses from across the land come to visit for the ball. There are so many options, and if they just lowered the price of this experience, they would see the potential in all these types of ideas.

disney hotels may have "come down" to universal hotels, but universal hotels are much much cheaper. And last time we were there (July '22), the rooms were cleaned every day at Universal's Royal Pacific hotel, while at Disney's Contemporary it was only every other day, though the room was more than double the price (and i won't even mention that at universal we got 4 unlimited express passes free with our room).

Thank you, for your thoroughly honest reviews of Disney. You’re definitely producing great journalism. The Starcruiser cast members should be treated better, definitely agree. I look forward to your videos weekly.

Totally agree about Tokyo Disney. Amazing service and the cast members are always smiling and waving at you. With a few sky miles, you can probably visit Tokyo Disney for less than the Starcruiser. Disney should do more to fill those empty spots on these cruises. Make it more affordable!!!!

Thank you for the review I think the so many (probably most) of the Disney cast are the best example of customer service in the world. They deserve so much more respect.

Tom, I first went to WDW in December of 1971 at the age of 13 so I guess you could say I grew up knowing the Disney you did. We went back 3-4 years in a row for summer vacation and I know what it’s like to experience the helpfulness, friendliness, cleanliness that put it so over the top of anything I had ever seen or experienced. Later, after getting married and having kids we started to go back so my own family could enjoy what I did. My point is that in this review you say that Disney Tokyo reminds you of your earlier years and although I’m happy for you, it saddens me a great deal since, a.) I’ll probably never make it to Tokyo and b.) that there seems no hope for Walt Disney World to return to its heyday. That’s just wrong. Why should the American-based parks not be the ultimate in every aspect? Are Americans unworthy of such treatment or is Disney getting away on the cheap because Americans now let that happen?

This is such a deserved rant and experience to fight for! Yes Disney does need to hear the truth here!

16:08 They won't admit to the overpricing mistake because upper management still holds on to this archaic ideology of _"rate integrity"._ They believe in sticking with a price and near refusing to lower the price substantially out of fear that it will de-value the brand. As a cast member alum, I can say that won't de-value the brand. If anything it will allow people to love the Disney product even more. Only the upper management thinks it will hurt to lower the price. They truly need a reality check (by spending a week at the parks themselves along with other guests to see how their decisions affect the guest experience). There is absolutely nothing wrong with lowering the price of it and just admit that it was priced too high.

Thanks for sharing your parents’ experience. Your Dad was nailing those laser bolts during the saber session.

The toys from The Last Jedi are still on the shelves 6 years later. Star Wars as a brand is on life support. They can't charge Disney prices for Dollar store brands. I'm glad Tom had a good time on his voyages, interested in what the inevitable changes will be.

Great review Tom. You are spot on with the comments about making memories especially with your parents. My most cherished moments were with my mom. You have slightly swayed my thoughts on this particular product, but the main thing you touched on was the cast members and the overall experience which was what all of WDW was years ago. In fact everything you covered as you mentioned at the end is what we all loved about WDW. From the overall guest experience to the themeing. Love your honesty and forthrightness in this review.

Thank you for the review! I would love to visit the Galactic Starcruiser (I'm a huge Star Wars fan), but I just can't bring myself to spend that much. I really hope someone listens to your advice and reconsiders the cost.

Honestly, considering what you pay, you would EXPECT top notch service!

Here I am, bored on a Saturday night, and this pops up!

It sounds like such an amazing time. My husband and son would go nuts on the ship. But like many of us there is no way a family of four can pay that kind of money. Would rather spend it on a week in the parks. Wish they would bring the price down. 😢

I was there the first week in August, 2022. In short, it was a fantastic time. The cast members were above and beyond - and yes, it was like "old" Disney came back. I have absolutely no complaints. Unfortunately, I do not see myself returning any time soon because it would be a repeat of the "story" - especially at the price being charged - and yes, I know I was being overcharged, but I have no regrets. I would definitely return for a new story and it is my sincere hope that they do add another story. I have seen some TikToks were some of the cast members there are leaving. I am happy that I experienced the cruise with the original crew. I sincerely hope that Disney management figures things out quickly.

Thank you. You described how I feel about GE, it’s a land that doesn’t feel lived in. Why did they get rid of the imperial March with Phasma? I thought that was great. Have a smaller version go through GE. And it’s lovely that you were able to take your parents to something you enjoy. Such a blessing. Some of us would love to be able to have that experience

Thanks for the review! Really enjoyed your perspective. For what it's worth, we LOVED the food and along with the cast, thought they were the best part of the experience. I disagree and thought the shuttle to Batuu was really immersive and it was great to arrive right in the middle of Galaxy's Edge. If I had to wait an hour for the "box truck" like your experience, I'd be frustrated/upset as well but I thought it did a great job with making us feel like we were still in the Star Wars world. While we liked the lounge, we found the bartenders to be rather grumpy and not that excited about being there (We went in September 2022). We had waited at a table for 5 minutes and didn't know what to do because we didn't see a server. When I asked the bartender if I should order with them, she seemed a bit annoyed. Then a little later our server appeared. Our first experience to the lounge was not great. Finally, I think what people don't talk about is that your experience can be impacted heavily by other guests. One night, a family parked themselves at the sabaac table and would not get up and let anybody else have a chance. Even after the final scores were tabulated. They just ignored us and kept playing. Keep in mind that we were friendly and kept our distance but it was clear that we wanted to play and when we asked if we could play, they just ignored us. It took a cast member to gently suggest that others should be able to play. But even then we still had to ask to join a bit later and they stalled and didn't give us a chance until politely asked again. Also, there were TONS of kids playing with their remote controlled astromech droids in the lounge and basically taking over the place. Parents either weren't there or didn't seem to care. I wish more could have been done with badly behaving guests but I wonder if Disney didn't want to upset anybody that paid such a premium. Similarly, in the sabotage engineering adventure, we were unluckily grouped with a family, where the father wanted to banter and try to interact with LT Croy THE ENTIRE TIME. Similar to someone interrupting a comic at a show. Lt Croy did his best to deflect, but it was the most annoying thing to see someone want to be the star of the show and not let the cast present the story. We liked alot about the cruise, but think there is much to improve, especially based on the cost.

I didn’t have an issue with the box truck itself, but it did have a mishap where it never dropped us off at batuu instead going directly back to the ship- almost causing us to miss our lightsaber building appointment AND the last transport of the day. Mistakes like that feel very un-Disney. And the food was garbage.

I guess for me the sticking point will always be the price. I simply can't reconcile that much money for 3 days, 2 nights. I can take a real cruise for a week, or spend a week at Disney World in a Deluxe hotel. And very simply I'm not a fan of the new series. They own the franchise--so why is Chewbacca the only legacy character? Just don't get it.

Galaxy's Edge is a beautiful place that feels soulless because of the kinetic energy issues ABSOLUTELY. Even just some droids going back and forth on tracks that are obscured. Super Nintendo World does it pretty good. Disney can do it even better.

Thanks for the in depth and honest review! I have never been and not sure that I could or would spend that amount of money on an experience that is short of perfection. The higher the price tag the higher the expectation. You are spot on regarding cast members! 😀

It sucks cause I’d love to experience this but I’m not paying more than a suite on a 7 day cruise for a few days in Orlando

As someone who, like you grew up in a DVC family and is about the same age as you - knowing the Halcion blew away your parents is truly the best selling feature you could mention to me! 😂

I think the Starcruiser is a very cool idea. The problem is that the people who are big Star Wars fans and have $6000 to drop on a 2 day vacation are a finite group, and for most, the experience has very little repeat appeal.

Universal service is definitely better than Disney, these days. Plus, not nearly as expensive. Universal's high end resorts are less than Disney "moderate" hotels.

On a Sunday without football, this was "perfect timing" viewing. So informative. Thanks Tom.

Tom, I appreciate your passion on the topic of the Galactic Starcruiser but to be honest I'd like to see it fail. Success would mean there are two Disney experiences -- one for the wealthy and one for everyone else. I want to see similar experiences but in Galaxy's Edge. These phenomenal cast members should be placed in various story lines within Galaxy's Edge where they can be enjoyed by everyone. Of course Galaxy's Edge is lifeless because Disney shortchanged it so they could build the Starcruiser! And to lower the price on this very high maintenance experience would mean the quality would suffer or Disney would only break even, which they won't find acceptable. One last point, how does an outdoor patio on a starship not take one out of the experience even more than a box truck?

Love the honest reviews! Thanks for the good the bad and the rantable.

(Morgan Freeman voice) "But Management DID throw in the towel..."

On top of the crazy price, I think people are a little tired of the timeline being stuck between eps 8-9 giving Groundhog Day effect. Not saying it doesn’t work using sequel trilogy characters, but we’ve (sw fans) all seen ep 9. We know what happens. So for Disney to try to immerse us in one particular spot on the timeline is just restrictive and repetitive imo.

I’m so thankful for your honest review and how much you stand up for the star-cruiser, Star Wars fans, and the cast members. So many people didn’t want to believe in this, “LARPing” adventure but I can tell it’s amazing. It’s not just for us nerds but it’s for anyone who wants to be immersed in a place, far, far away.

Haunted Mansion version; I'd be there day 1 no matter the cost!

Yet another brilliant review Tom - thank you 👏 Like the best of Disney - you make sure your reviews evoke how it *feels* to be there, not just what you did/experienced. Your journalism is excellent and WDWNT always delivers on producing meaningful, insightful content. As I said on one of your other Starcruiser reviews (when you had to wait 30 minutes for the box truck!) - I find it incredible there’s no option to take a 5-minute walk and instead leave guests waiting an hour 🤦🏻‍♂️ I measured it on Google Maps - it’s literally 200 metres. Why didn’t they just build a covered walkway?! With an airport-style travelator if needed for accessibility. It’d have been a better experience, way quicker and not to mention more environmentally friendly. Could’ve used the same tech as the boarding shuttle, or something similar to Space 220, to maintain the suspension of disbelief. If the Starcruiser becomes repurposed one day, as perhaps a surcharged extension to Galaxy’s Edge - they will have to build a walkway anyway. Thanks again Tom - and I’m glad you and your parents had such an amazing time. I hope I get to take my family there someday too. The cocktails tasting session sounded particularly awesome! 😁

No! The Pot roast is alright for the theme parks, yet the if I was paying the price for the Star Cruiser, I would storm up to the front desk and SCREAM like a "Karen out of control" and demand some sort of Freebe if I had to eat "The Potroast." My Great Aunt Pearl from Kansas could make an amazing Pot Roast, yet what they serve in the parks is "alright." So I am with you Tom. I was quite fortunate to work at Disneyalnd with some of the original "Club 55" Disneyland Cast members who taught me "Walt's" ways of doing things. They said in the early days they could not "wait" to come to work because they never knew what would be happing. They loved their jobs and went out of their way to make sure the "Guests" were happy. I never forgot it was my job to create the "magic" for each and every guest. Even if things were "messing up," we never let the Guests know about it, because Walt wanted us to make each Guest's day special. So it was our job to help them feel as if they were the most important person we ever met. I have to tell you Tom, it was sincerely a fortuitous time working at the "Happiest Place on Earth," yet it was also the saddest realization I could no longer afford to work at Disnelyand.. So I can understand how hard those Cast Members are at the Halceon. It sincerely takes quite a bit of effort to make this magic happen and Disney should be paying them quite a bit more. I so whish I could afford to take a trip on the Halceon, yet the number of days for the price does not fit any reasonable budget.

Tom, my family and I were on the ship when you and your family were there and you're right, it is an amazing experience. Disney has a fantastic product on their hands that even non Star Wars fans can enjoy. We had an amazing time and the cast members are fully aware that every interaction will be ingrained in your memory. I honestly wish this cruise was longer than it is. The only issue we had was that my husband didn't enjoy the food too much. However, the chefs were very accommodating with my daughter's allergies especially during our Captain's table dinner. Other than that, I can't say anything bad about our stay. Anybody who's been in the Halcyon probably can't wait to go back. I know we want to return soon.

Tom I agree that the Disney of old was so much more friendly and customer service was a thing. 2010 we were treated 100 times better than in 2018..this is before all the craziness and Chapek... Thank you for pointing it out...

We experienced the Starcruiser at the end of June. Your comments ring so true for us. It was personal, Sandro yelled out our names in thanks. My brother hid a case of coaxium, etc. The voyage was magical. From the detailed spaces, to the cuisine, and the individual adventures, I believe Halcyon epitomizes what Walt meant by, “keep moving forward.” The cast members are truly creating magic. You are fortunate to have several voyages. I wish we could book another.

Thank you for this review. Your channel has more real world issues than the general news because this affects my personal actions of how and where I spend my money for vacation, and the cast members that work for this large company. The cast members are the heart and magic of Disney, and you are reminding the company of that. I am glad they are getting acknowledged. You and your team are doing a wonderful service providing the theme park news.

As an OG Star Wars fan, I should be excited about this, especially considering a lot of glowing reviews. It just feels like a huge missed opportunity, and a very generic star ship experience without the heart and soul of Star Wars. I am so glad others are excited for it.

My wife and I was on the Wish in October and were very disappointed with Hyperspace Lounge. It wasn’t the immersive experience we were hoping for.

Disney could have a big thing if they price it better. This whole idea of an immersive experience could also be transportable to anywhere in the country. Also to point out a 2 night land cruise doesn't have to be just Star Wars. I bet there are some folks out there who would love a castle or pirate experience. Edited to add -- hehe I should have watched the whole thing before mentioning the above. Basically if Disney could get this all into one building that's theming could morph maybe twice a year they could put it anywhere in the world. No climate considerations necessary. Not a full blown theme park but a targeted theme experience. Thanks for this!

How about a review of this thats NOT from Tom, I mean let some other member of this team get a chance to go and review it.

Pretty certain I will never visit this Starcruiser. It’s just so expensive. Just can’t justify spending this much.

I think it would be interesting if Disney gave certain DisVloggers* like Tom here) a look behind the scenes in regards to how they came up with the price point on this hotel. Have them sign a legal doc to not give out exact $$, but let them see the costs, how the price point is determined, and the needed profit for continued operations. (Future repairs will be needed I'm sure.) Then let these select Vloggers report on if or if not the price point is fair. But ensure it is the Vloggers with a business sense and not just the average DisVlogger.

Tom- “Hey You Guys!!!” Fantastic review +rant(s)…and I (unexpectedly) watched it all in one sitting; couldn’t break away from your content and emotion! I agree on hotel theme expansion. Even though the film was from Amblin/Warner Bros, I want a “Goonies” experience, from Sloth to caves to One-Eyed Willie, the rich stuff and the pirate ship! Finally, man, you are a GOOD son…but your parents seem so cool that maybe that’s why you’re so good. Peace out, Bro!

It's amazing that when it comes to anything Star Wars, so many people are looking to find anything negative to talk about. I've seen so many videos posted about the Galactic Starcruiser being in trouble and being a failure, but they are never based on actual experiences. This video, and the other 2 reviews, show that this experience is done with great care about the love of Star Wars and respect for the guests in giving them an experience beyond expectations. If one of the resorts, or parks, is below capacity, it doen't mean it's a failure. Same thing with this. As a Star Wars fan since the beginning, something like this, or Galaxy's Edge was unimaginable. I look forward to doing this. Great review!

As an OG Star Wars fan I just cannot get on board with the god awful sequel version that this hotel uses. If they were to re-theme like the OG Star Wars, sign me up. Other wise I'll save my money for something else. Glad you like it. I just don't care enough about it to want to experience it given what Disney has done to Star Wars, and that make s me sad and mad at the same time.

I am So Happy for you and your Parents had a Wonderful Time on the Star Cruiser, Cast Members that Care are One in a Million. I am a big Starwars Fan and it Sounds Great. I Would Love To go. Thank You For Sharing 🙂☺️☺️🙂🤗😘😊

Thank you great review... I have an elder mom also. I in my 60s. My mom is 90s ( some times she energizer bunny), I just wish the white glove treatment was in all resorts.. I stay in the deluxe(DVC) resorts and lately it's been bad, it been so bad the last time that my mom did not want to go last time... I agree cast members are the magic but lately some have been put though the Chapek school of service. I hope to be going in May for the garden fest for ELO.. would like to bring my mom but when she was tired and needed ECV some cast members felt we were just bothering them when she need some support....as i said i remember the days of white glove treatment. Should not have to spend $6000 in 3 day to get it. DVC I spent $100 thousands, I guess I have to punch and shove some (like your adv on WDWnews tonight).. again thank you.... WIGS❤️👍❤️👍❤️.

Excellent review, I would love to try the starcruiser but the price and coming from the UK is just too much for the time you get. For that money I can stay for longer in a resort hotel.

GREAT video!!! We wish we could go - we are long-term DVC members (a family of 2) who go once a year for 9 days. It is a CRIME that these 2 days cost more than our annual trip (including flight) and there is no way we could make this work at the current price. Thank you for your honest and detailed review - we really enjoyed this video.

Thank you for your honest review. Thank you for speaking the truth even though it probably got you in trouble with Disney. It is really sad to see what Disney did with the Star Wars franchise in the parks. I’ve been to restaurants Where they’ve had a robot server, I don’t understand other than being cheap why they couldn’t do that at their restaurants. I like the idea that you can build a droid and customize it it’s a really cool thing you can do but there’s nowhere in batuu To really use it. It would’ve been really cool of them to have a track somewhere where you could race against other people have one person who watches and time it to see who gets the best time for the day. also bounty hunters of batuu is weak it would’ve been really cool if you could actually have an actor congratulate you if you catch all 20 bounties it’s a lot of work and eat a lot of your time in the park. Or they give you a physical card with your picture on it making you an official bounty hunter once you collect all the bounties. I totally agree with you the star cruiser is over priced it makes it extremely hard for people who love Star Wars to be a part of something they love. Creating a love hate relationship with something that brings them such a joy. I hope Disney here’s what you say and they bring the prices down. The staff there bring an overpriced experience to life and make it as magical as it is. You were right they should be congratulated for all the hard work that you put in it. I really hope the higher-ups at Disney listen to what you have to say and the fans because I love Star Wars and I want to see it succeed and have more of it in the parks

I'm a SW and WDW fan, but this just doesn't interest me. I don't want to LARP for 2-3 days. Even if you lower the price significantly, I still won't go. I honestly think most are like me - sounds cool, but not for 2 1/2 days. I think they should mix some one-day (no overnight) excursions between the full 2-3 day events. Especially if you throw in discounts for AP and those staying on property (at other WDW hotels), who don't need/want a room.

Yes, 20 years ago, Disney service was unmatched!!

We need a Harry Potter one. but won’t be disney

Thanks Tom! Loved this, so helpful. You’ve completely reinvigorated my desire to take the voyage, hopefully some day soon!

There were no droids in the cantina in A New Hope. They weren't welcome. But your point is understood.

Disney will probably closes this hotel before they lower the prices, and that suuuuucks…

I loooove Disney and loooove star wars. I grew up on both more on star wars though. I was one year old when star wars came out. As far as I can remember it's always been star wars. When I heard about this experience I was sooo excited and soo would love to go but after seeing the reviews and shortly after the prices, I was devastated. I could never ever afford to ever go to this and it hurts me to my core. Even if I worked for million of hours, I could never afford it. I would only go if I won the lottery and even then I'd have to think about it because there's many other things I desperately need. I've been trying to save for years just to go to disney but life and the pandemic prevents from saving. It's just not fair how there pricing it. It's only affordable to a percentage of people who are lucky to afford it. It's sad because I'm such a big fan of Disney and star wars but may never be able to see this, even in my lifetime. I know and understand that other people feel this way to. 😭😭😭

I agree with Tom. They should fight to keep their great employees. Financially I can't go on the Galactic Starcruiser in the near future but I feel they should keep their awesome castmembers. I appreciate this site's honesty and willingness to ruffle feathers because the quality of Disney trips has gone way down. I went to WDW every spring break since 1992-2000 and the quality of visits were awesome then. Now it's gotten dirty, there's shortage of great employees, costs are too high. I wish I could go on this and see the awesome cast members that Tom's talking about.

I, like many, wish I could afford it. I can go to Tokyo Disneyland for less. I'm happy and excited for those who have experienced the Starcruiser and future guests who are able to go. Great review

There is NOTHING about this that even looks like Star Wars to me. I wish I could love it but this can never be Star Wars to me.

Thanks again for your honest review. I would love to take my son..I'm 69 hes 37 but only if it is a lot less expensive.. I think you are right that getting the price down would bring more goodwill to the SC and more consistant vacancy rates

For me the problem isn’t the experience, it’s the fact that, for me as an original Star Wars fan from the 70’s, I just will not pay the money for this version of the franchise. I would pay 10k if it was the original or the prequel trilogy. I will say that my youngest son is 23 and if I did it with him, I would probably love it. We did the lightsaber build last year and the experience with him was priceless.

I found strangers on a Disney forum split a room four ways for cost's sake. We became fast friends and had an amazing time. I agree with everything Tom said. I am not a Star Wars fan. I would prefer the universe of James Bond, Star Trek, or even Lord of the Rings. It is still amazing. I hope it grows and other themes and characters evolve.

The real question is whether Disney can lower the price while making this experience profitable. I imagine it costs a lot to have the production value they’ve provided and they need to make back the cost of building the space. Another route they might take is to lower the price and then also lower the production value of the experience, which also just leaves customers unhappy too.

Tell me why I cried when Tom said he family got chosen

Thank you for this!!! You said exactly what I’ve told everyone about my experience on StarCruiser. You are so correct that the cast were perfect. I compare it to going to a play and the actors pulling you out of the audience and calling you friend. ❤. Then it’s over and you’re dreaming about it. Nothing nothing is like in the parks anymore but it use to be like that 30 years ago in every land. Frontierland had people walking around doing things with you. Fantasyland of course had Princess but other characters that would ride the rides sometimes. Yes yes it was magical. I agree it probably should be a slightly bit cheaper. I enjoy the personal experience. I don’t want it to change. Thanks again for this . Update: Yes I agree about night 2. The food could have been as excellent as Victoria and Albert quality at the price point. My family loved dinner but we are vegetarian and required special ingredients. But. … one item we had for dinner came from the Sublight lounge. So ya they could have done better.

Weird question but…when you get to the hotel, do you need to put a card down for credentials like a normal hotel or do you do it all online then when you arrive it’s stress free and you just check in?

You're so right, I think this is the beginning of big theme parks moving into 'Westworld territory', where guests can become part of the story. I wonder if VR will get there first, but it may turn out that a mix of immersive theater, augmented reality, theme park design, storytelling and hollywood magic might just do it better (albeit for a price). It's great you've reviewed it three times and still love the experience (for the most part). I hope to go one day. Perhaps, when they announce those price cuts? Great review--thanks!

Great review Tom as always! There's another aspect of the starcruiser that a lot of people aren't realizing. There's a extreme amount of vitriol against PASSENGERS of the experience. I was lucky enough to go last year, and I had an amazing time, it was genuinely one of the greatest experiences of my life. But I started posting online about it, the amount of hate I got in the comments for saying something positive about it was some of the worst hate I've ever experienced on the internet. I was accused of being a "Disney influencer shill" A LOT and I don't even have more than 200 followers on any of my accounts LOL, mostly friends and family. If I replied and said that I was a real person with a regular day job , they would accuse me of being a bot or a paid actor. I've never seen such ridiculous stuff for just going to an experience. Same thing happened to my friends who went with me. No basement dweller online could believe that average people could go on the starcruiser, they all believed that only influencers were invited for free and that everyone else are just paid actors. How would that work? How would that be financially feasible? When I was on the starcruiser last year, all the passengers around us we're just average everyday people, lots of teachers, retirees, people who worked office jobs, people who worked retail, people who worked in warehouses and manufacturing and construction jobs. None of them were "millionaires", they just saved up. I don't know why but people online seem to assume that if you do something expensive, you just pull the money out of your rear end out of nowhere. Saving exists. I just don't understand.

There are a lot of cast members who care..... but that level of caring and service starts to diminish when you start to feel like you're not supported , your not compensated correctly, and you're worried about your own living situation. It's not like they ask for much.

So, as a current CM (insert obligatory this is my opinion not the opinion of the company statement here), Starcruiser is my passion. Any day I get the chance to serve on board the Halcyon is a great day in my mind, regardless of the situation. My only real regret with this experience is that I, as a CM, cannot afford to enjoy the cruise myself. Admittedly, when I get the chance, I will do everything I can within the cruise and I know that adds to the cost, but from my experiences and conversations with the passengers, the more you do the better your experience. Starcruiser is a unique place, both from the guest perspective and the CM experience, and it needs to be protected, just as you said.

You spoke on this subject exactly what I've been trying to say. I man, I love Star War and have got to get down from North Carolina to see this one attraction. I would give anything. Anyway, what I was saying before that. It really seems the people we have at Disney don't have the vision. You know Walt had the vision, he was a TRUE visionary. The people there today for the most part don't have that. There are very few. You know who the true visionaries are today, it's you, it's Jojo, Kyle (sometimes) Kyle's to stuck on himself most of the time, Bradon, and a few more of the KZfaqrs. You guys are the ones that TRULY care about Disney, and you guys are the TRUE visionaries of the company. They should bring you guys on and listen to what you guys see. Because what's there now don't really have the vision of the company. The way it looks now, you and Bradon could be CEO's of Disney, and do better than some they have had. Sorry about the long letter, and thanks for listening.

So Star Cruiser’s Check-in is essentially Shanghai International airport around 10PM. Except the “blasters” and “security” there are real. At a fraction of the cost!

I know you raved about the cast members but I find it odd that there was no mention of whether the main principal/acting cast members were better in quality, worse in quality, different or same since there has been turnover.

There's Westworld, then Shogunworld, the Raj...War world...MedievalWorld too.

I wish I could go. I've been going to WDW since the 70's and it has always been an expensive adventure. but 6k for 2 days is just way beyond the realm of possibility