You have no idea how many months I've been having an error code saying "not full" I thought there wasn't enough water in the tub. It was literally issue #1. My hose was too far in. Thank you so much you saved me a repair bill!

Thank you, I put my washer outside and had this problem. My drain pipe was on the ground, raised it up now it's working fine. Saved me the price of a service man!

OH MY EFFING GOODNESS!! My washer has been on the fritz for months! I was getting ready to buy a new one. Thank you thank you thank you!!!!!

Just had to pull the hose out a bit, what an awesome video! Fixed my issues in 5 seconds. Thank you!!

Thank-you for this video whoever would think such a small thing could cause a big problem. It fixed the problem completely. Super awesome!!!!!!!!!

Problem solved! The article I read just before this one was scary and talked about electrical problems. Glad I kept looking and found this. Thanks for this video!

Bought a brand new washer but the water keeps running out, this video helps alot, my husband chuckled that i fixed the washing machine. Thank you loads. Thumbs up!

I thought I was the only one but geez you seriously helped everyone. And I have a complete different brand. Gonna have to tell them to learn from you all...thanks! 😊

GE thank you so much for posting this, this is exactly what was wrong with my washer. I thought I was going to have to replace it! In the future I will be buying GE Appliances as a different sort of thank you.

Oh yes. Really grateful for the information. I was thinking that I needed a technician but the machine is now OK after correcting the placing of the drain pipe. Thks again.

This just helped me!!! Thank you so much. My machine is a front loader by the way and it worked.

This video was a life saver. My in-laws couldn't figure out what was wrong with their new/washer, and they figured it was a lemon. It did empty out their entire cistern afterall. After much pain and guilt we bought another one for their house, only to have the same thing happen again!! Turns out the hose was too low. Thanks for the info!

It was amazing, it really repaired my washing machine.Thank you so much!

Thank u for the information, published on June 25 2010, on how to prevent washer from filling and draining lady. I just lifted the draining hose above the washer like u said and now I won't have to buy a new washed cause it is now working great. " Thank You". John Gomez

Very funny that LG does not include this in their installation instruction, they made me very confused until i found this video. 1 star for LG!

Omg, been stressing for two week's about my washer not working; watched this video barely touch the drain hose and it starts working. I'm seriously laughing at myself just thinking if I would have had to pay somebody to fix it; that was too easy. Thanks for this video. It actually worked for me.

Hi Theresa L. - Thank you for sharing your results! We are very glad to know your washer is now working well! Jill with GE

it worked for me as well, my washing machine was not storing water, the water was just draining out, this helped. thanks a Million

Seriously?!?! We went out and got a brand new $650 maytag. And then it was doing the SAME THING as our "broken" old one. Could not believe it was filling and draining simultaneously. Then, I picked up the hose from the sump drain where itd always been installes in this dumb house. And it quit draining. At that moment a lightbulb went off as I thought about french drains and how someone could siphon gasoline. And I looked it up. Problem freaking solved with standing drain pipe. Thank you a billion times for saving me the painful embarrassment that was about to be my life as I was going to flip out on Lowes for selling me a broken item. Lol. My own stupid fault!

Awesome! Thanks for the info. I have installed and moved a lot of washers and didn't know how to fix this problem.

Had no idea what was wrong with my washer until now! Its working great thank you so much!!! :)

the plumber sealed the discharge tube. fixing to buy another washer, but now it works! Thank You!

You saved me a $100 service trip. Thank-you:)!!!

Best buy installed mine, neither the tie or clip was put on . Washer drained out, so i had to search what the problem was found this video. Thank you . Ran a load ran great i fixed it . Still have put tie on .

I thank you thank you thank you sooooooooooo❤❤❤❤❤❤❤❤❤❤❤😂❤Very much for saving me and my work. From morning I put my machine in the operation room. No component I didn't open and test. Only to search and fall onto your guidance video. And here it's operating normally What silly me. Thank you if you was around in South Africa I was going to share with you Heinekens as many as you can take 😂😂😂😂

Thanks a lot I didn’t know why the washer kept draining and filling at the same time until I raised the drain hose off the ground and put it back in the drain hole and it fixed my problem thanks

Hi, Sudhir. Thanks for reviewing our video. If our suggestions have not resolved your symptoms, you might want to check with the manufacturer of your washer. They may have some recommended tips for your model. Thanks!

Thank you very much. Thanks to this video, I was able to fix my machine. 😊 😊

Fixed! Thanks. I didn't think just leaving the hose on the ground was going to be an issue.

Thank you for the video. I was online and actually out shopping for a new washer. I didn't find one in my price range. So I went to Google to see what I could find out. I appreciate this.

Thank you so much. Your video was really helpful. I thought I'd have to give it for servicing but I could rectify the problem myself .Thank you so much .God bless you. May you prosper in all your endeavours.

LIKED. worked like a charm except my hose was short and it was hard to rig it going up and then forward to floor drain.....happened during basement remodel so had no elevated drain / laundry sink discharge available. .

Thank you so much for this video !!!! It saved me a lot of stress. 💞

Excellent! This was a big help because mine was siphoning.

I'm very grateful for this. Problem, fixed!

thank you so much for posting this !! I was losing my mind. We have a clog in our drain pipe so I was draining it into the tub. The hose was too low!! Again thank you soooo much

thank you! wife was busting my balls to fix this issue and you made me look like a genius,wow smart b me.

thought my shit was broke until i seen this thankyou very much

Hi Laurie, thank you for your post. We are glad you found our video to be of help to you, although I also regret you did not find this information sooner. If you ever have a question regarding any of your GE products, please take a look at our “frequently asked questions” tab, found under the “support” section of our GE Appliances website. Here you will also find our “contact us” link. We are happy to provide our assistance. I hope you have a nice day! Jill with GE

Thanks!!! my wising machine was not holding water and almost called up the technician. However, after watching this video, I could fix the issue and thus saved couple of bugs:-)

Thank you so much for this video. We finally understand why my washing machine for scouring wool fleece in our garage keeps draining after filling to soak the wool. We raised the drain hose that goes out the side door but that didn't fix the issue so we raised the end to stop the vacuum that was created...we realized that because we don't have a wall drain we can fashion one with pvc pipe larger than tge drain hose.

Make sure you have some water hammer arrestors on those inlet pipes & always turn off both hot & cold supply valves when not in use. Drain overflow & burst supply hoses are causing insurance companies to require $25,000 deductible for water damage in multi-residential buildings.

The anti-siphon clip attaches to the drain hose and the back of the washer. It allows you to lift the drain hose up, thus keeping the washer from filling and draining at the same time. Just remember: - The drain hose should be at least 30 inches high. - Make sure the drain hose is not pushed too far down into the drain. These last two things is what would cause the water to siphon back into the washer. Hope this is helpful! Thanks, Megan from GE

OMG thank you so much. Yes mine was siphoning. bought a used machine and i was afraid we had been duped. nope just the drain hose too low.

This was my issue. Thanks for the info

Great thanks to this video I have fixed my washer issue that’s been going on since I moved to my house

I have been using my new washer for 6 weeks and this just happened today!

Thanks so much! This worked for me!

Such a helpful video.

mine is doing the same,could it be cause the hose is flat on the floor??

This video saved me some serious cash! Its definitely worth watching!

I have these similar challenges with my midea washing machine. It discharges water immediately on start. I will test these recommendations and see. I will revert ASAP if the problem persists. Thank you

Solved my issue. Thank you!

This is amazing! Thanks for the video We removed our drain into a low pipe during a remodel and it was below the flood level of the drum. Makes perfect sense! Thank you guys!

Thank you so much. Thought i had to return a faulty washing machine. Turns out i just had to raise the water outlet pipe

thanks for the video only had to pull the hose out a little and it work right away thanks

Thank you thank you thank you ... I even thought my machine was spoilt thank you very much

this actually did the trick

I used a cloth ribben to tie hose to clip. Ill see if that water issue works

Wow. This is a life saver. Thank you.

Seriously if so many little positions can mess with the sensors I think the company that makes these should rethink their engineering.

You're the best ever. Thank you thank you

Thanks for the video. But if the hose is supposed to be hung, how does the machine rinse and drain? Am getting confused.

I'm saved hahaha bless this video

Wow this did the J.O.B❗️

Thank you very much!!!! I just did what you said in this video and it worked!!!!

Thank you so much! THis video helped so much!!!!!

I thought that our washer has quit after the move. It would endlessly fill and drain at the same time. And I have been pretty upset since yesterday. Then just few moments ago, I had a eureka moment, when I thought about googling my issue and TADA!!! Make sure that you know this, and don't make my mistake!

Thank you so much! My appointment complex had the hose shoved 14" in the hole 🤦‍♂️

This was very helpful thanks 🤗

I have this problem and redone all of the drain etc and it is still doing it any ideas?

Okay somebody what if the water overfloods out the drain part ? What do we do

I wish I found this when my washer started acting up 6 months ago! I've had my washer for 2 years now, so it is weird it worked all that time. Also surprised the clip wasn't put on in the first place when the washer was installed in my basement.

This solved our problems! Thank you!

Thank you so much🙏🙏👍🏻👍🏻👍🏻

Thanks 😊 fixed my luna washer as well

if the hose pipe is adjusted vertically wont it be unable to drain the water when washing is done ?

Thank you just fixed mine!

My FRONT LOAD washing machine is smelling bad and leaving muck on white clothe (probably all clothes). I removed the drain hose from the washing machine & lots of mold & silt came out everywhere. I flushed out the hose and fitting from tub to pump. The hose seems to have a restriction in it. Questions: 1. is there a back flow device in the hose &, 2. is there an easy way to check the drain pump working before reinstalling everything. Thanks

My currently have this issues. I I replace the inlet valve, reset the washing has been moved before but just recently have this issued. Any idead

Thanks for the video! It helped me fix my problem!

thanks a bunch all the way from kenya

Thank you! It fixed my Whirlpool washer as well!

Thank you! I was panicked it was a simple hose adjustment and Voila!! ( jst like number 1 in the video )

Hi, nTheQ - There is not a back flow device in the drain hose, but many models include a pump filter, easy to clean. Please see our video “Front Load Washer Pump Clean Out”, for review. Also, ensure the drain hose is not too far down the standpipe, to allow it to dry out. The best way to ensure the pump is working is to see if water is being drained when it turns on. After operation is restored, run a Basket Clean cycle to help eliminate any remaining odor. I hope this helps! Jill with GE

Thank you so much 🙏

Thanx a lot! Very helpful video

Thank you so much! Have learned about proper positioning of the drain hose. :-)

I have a drain hose hole that has been covered because there was not any washer in my apartment for several years. I cannot figure out how to get the cover off. Does anyone know what this is called or how to deal with it?

Thank you thank you!!!! Awesome help!

Thank you very much.. I was just about to call the service guys

You saved my night !

I bought new washing machine and when I was trying to connect hose to water supply line I couldn't twist

This fixed my issue, thank you!

thank you

Why the manufacture didn't solve the problem ahead by adding one additional water valve controlled by the system when draining. Draining and filling water cannot be going at the same time.

Worked for me

Good lord you saved my life. I was in shambles. Just raise up the drainage hose. I am not a smart man.

Would a drain hose leak during the fill cycle? Looks like mine is going that but common sense tells me that makes no sense

Very useful. Thank you so much!