Hello - seems like you're referring to the Autostart feature not enaging properly. To make sure we rule out any other factors, could you give our support line a call at: 616.226.4222 - option 1?

Hi Patrick - we do hear this question sometimes and added it to our Support FAQs: A power surge is, as the name would suggest, an intense surge of power that can cause damage to anything connected to it including your appliances and RV’s electrical system. While it’s very rare, when your vehicle is connected to shore power there’s always a chance that a power surge could occur. RV “plug-in” style surge protectors may be used with your Volta system, however some electronic surge protectors, particularly more complex models, can interfere with the Volta system’s shore power supervision. If you’re using a plug-in surge protector that indicates no issues, but you’re experiencing problems with your Volta system not connecting to the attached shore power, here’s a simple test you can do: Remove the surge protector and plug the shore cord directly into your vehicle. If your system is now able to receive shore power, it may be that your surge protector is not compatible with your Volta system.

@@VoltaPowerSystems thank you !