UniFi AP: How to disconnect the UAP from the wall/ceiling mount. Easiest Video!

Рет қаралды 141,892

7 жыл бұрын

I show you how to remove the UniFi AP from the mounting base in very easy steps. I am using a bread twist tie in the video, but you can also use a paperclip, a small screw driver, a toothpick, or pretty much anything to lift the locking lip.
#Unifi-AP-AC Pro
#Unifi-AP-AC Lite
#UAP

Пікірлер: 151

@fijillian 4 жыл бұрын

Thank you! It is embarrassing how much time I spent trying to remove my AP from the ceiling before consulting my friend Google and finding your specialized tutorial!

@DT-rt9jp 4 жыл бұрын

Not a problem. I always tell folks to like and share. Chances are you know somebody who might benefit from it.

@GVNewlander 4 ай бұрын

This video is 6 years old! And the method still works today.

@DT-rt9jp 3 ай бұрын

It's my KZfaq pride and joy

@schwarmibamamoto9193 3 жыл бұрын

I used a cable tie. Worked like magic. Thanks a lot.

@damontroughton 3 жыл бұрын

My savior. Impossible to uninstall without this tutorial. Saved me from smashing it off the wall. Thank you

@DT-rt9jp 3 жыл бұрын

Not a problem!

@Bea-Jo 10 ай бұрын

My significant other was on the ladder right now mad because he did not watch this video tutorial prior to trying to take the d*** disc off the ceiling.....and he finally succeeded after watching your tutorial, thank you!

@DT-rt9jp 10 ай бұрын

I’m sorry he don’t find it earlier

@678mhassan 5 жыл бұрын

You sir are brilliant. You saved me so much aggravation and I thank you! With the use of a flattened paper clip it popped the device right off the mount

@DT-rt9jp 5 жыл бұрын

Not a problem, glad it helped.

@bob1498 5 ай бұрын

very helpful. I've been stumped for days on the removal. wow. I wish I could use your expertise to help me figure out why the device continually goes offline.

@DT-rt9jp 4 ай бұрын

Do you have an all UniFi network? Are you using just a power injector or rubbing Poe to a switch

@robertr3470 3 жыл бұрын

OMG you are my hero. I put mine in years ago and couldn't remember how to take it off for a hard reset. THANK YOU!!!!!

@DT-rt9jp 3 жыл бұрын

Not a problem sir, glad I could help. Also couldn't help noticing, is that a KC-10, or KC-46?

@williamp6800 6 ай бұрын

Thank you. I knew there was an easy way to get it off the mount. I just didn't remember what it was.

@DT-rt9jp 6 ай бұрын

No problem glad it continues to help folks

@gudiberr 2 жыл бұрын

Thankyou so much! It’s funny to see how frustrated we are to take it off from wall and when we popped in the cable tie it just spin and off right away. Lol

@DT-rt9jp 2 жыл бұрын

Glad it helped!

@mcpjarm 6 жыл бұрын

Thank you very much, I spent half hour trying to do it before I saw you.

@DT-rt9jp 6 жыл бұрын

No problem!!! Glad I could help!

@ianjharris Жыл бұрын

Awesome. Thanks so much. Now I gotta clean my dirty fingerprints off haha

@DT-rt9jp Жыл бұрын

Glad it helped

@ianjharris Жыл бұрын

@@DT-rt9jp oh yeah, I was on the ladder thinkin' why isn't this thing turning lol

@gregorioh7034 2 жыл бұрын

Thank you for this video. I had to use a paper clip ( medium size) . I put a 1/4 inch bend on the end, gave it a slight twist and it unlocked.

@DT-rt9jp 2 жыл бұрын

Sorry for the delayed reply, but I'm glad I could help.

@Nipthezephyr 9 ай бұрын

Thanks for posting this. Bought a house, came with them, no clue how to get them off.

@DT-rt9jp 9 ай бұрын

Glad I could help

@MrSoulMonk 5 ай бұрын

Timely and superb! I messed around trying to unlock mine with no luck. I will try your trick with the "specialized tool". Thank you!

@DT-rt9jp 3 ай бұрын

Hope this worked out

@scsiking 2 жыл бұрын

Thank you. I ordered my "special" part from Amazon - Same day delivery... LOL. Worked like a charm!

@DT-rt9jp 2 жыл бұрын

So happy to help!

@dex206 5 жыл бұрын

You are a god. I was going insane trying to remove one of my AP's

@DT-rt9jp 5 жыл бұрын

I appreciate the compliment. I honestly just wanted to save people time.

@martinel2099 3 жыл бұрын

Thanks for the video. The "specialty" 😆 tool I utilized was a Starbucks drink stirring stick to open the bracket and a toothpick for the reset button.

@DT-rt9jp 3 жыл бұрын

I've also seen popsicle and corn dog sticks substituted successfully.

@CharlesPare Жыл бұрын

Thanks, you saved me a broken clip!

@DT-rt9jp Жыл бұрын

Glad it helped

@brettadams6671 Жыл бұрын

Had to yank my NanoHD off the wall bringing the bracket and plugs with it. The people that installed it didn't provide enough cable length for the AP to rotate enough for it to release from the bracket, could only turn it half the way required when it needs to rotate as far as it can to come off. Always leave enough cable length between the wall/ceiling and the AP's Rj45 connection for it to rotate far enough to release off the bracket.

@DT-rt9jp Жыл бұрын

Definitely worth approaching the install company about a recompense. Any professional installer knows to put in at least two maintenance loops on both ends of the installation, at least 1 ft of cable loop. Sorry to hear that got dorked up.

@johndorn5005 6 жыл бұрын

Thank you for sharing. I hope it works for me! This could save me tons of time.

@DT-rt9jp 6 жыл бұрын

Happy to have helped. You really only need to lift that tab a very small amount to get it to turn off the bracket.

@PauldoForno 3 жыл бұрын

thanks for this simple but important way to get off the wall!

@DT-rt9jp 3 жыл бұрын

Glad I was able to help!

@LoisKeating 4 жыл бұрын

Awesome - this was so helpful!

@DT-rt9jp 4 жыл бұрын

Glad to help!! If you have any other UniFi questions let me know.

@LBenjamin Жыл бұрын

Thank you so much for this video! I'm going to upgrade to a WiFi 6 AP and was worried on how to go about detaching the existing one from the ceiling.

@DT-rt9jp Жыл бұрын

Glad it helped, this is about 5 years old now and still going strong!

@gkcamden9050 2 жыл бұрын

That’s very helpful. Thank you!

@DT-rt9jp 2 жыл бұрын

Glad it helped

@arifazar786 4 жыл бұрын

Thank gosh someone made a video.. thanks!

@DT-rt9jp 4 жыл бұрын

Glad I could help. If you ever have any UniFi requests please ask.

@Sn1p3rC4m3L 2 жыл бұрын

dude!!! you saved the day!!! thank you!!! I was about to cut the ceiling... LOL

@DT-rt9jp 2 жыл бұрын

Yeah, you wouldn't be the first. But I'm glad my little bit helped!

@jargold4334 4 жыл бұрын

Save my Day!!! Thanks!!!

@DT-rt9jp 4 жыл бұрын

No problem

@thomasgardner8280 3 жыл бұрын

It might be a good idea to use a Sharpie and place a small dot on the edge of the access point to show where the slot is. It’s hard to see the slot from below.

@DT-rt9jp 3 жыл бұрын

Not a bad idea!

@gigabyteaurora 2 жыл бұрын

@@NoName-lq6vw Just feels like this was bad design, and very irritating to remove the AP once it is mounted

@jo2k459 2 ай бұрын

Great tip. Tried removing my AC-LR but it didn't work with your method. I even found the removal tool for the U6-LR, and it still didn't work on the AC-LR (was too short). Still trying to figure out how to remove that AC-LR... 🤔

@DT-rt9jp Ай бұрын

Interesting, you might be able to try a very small gauge Allen key. Typically they are longer than a bent out paperclip and made of stronger material if your tab is sticking.

@zunar_j5_933 2 жыл бұрын

Thank you!

@DT-rt9jp 2 жыл бұрын

No problem! Glad it helped.

@pernilsson2394 5 жыл бұрын

This video saved me from going crazy. Best video ever.

@DT-rt9jp 5 жыл бұрын

Glad I could help

@natjes6017 11 ай бұрын

Still very useful video, thanks a lot 😁

@DT-rt9jp 11 ай бұрын

Glad it helps!

@mindyryan4601 11 ай бұрын

thank you!

@DT-rt9jp 11 ай бұрын

No problem

@mrjaspin9357 2 жыл бұрын

Amazing job bro Amazing!!!! thank you!!!

@DT-rt9jp 2 жыл бұрын

No worries!

@El-Rico 2 жыл бұрын

Thank you for this.

@DT-rt9jp 2 жыл бұрын

No problem!

@longwing 3 жыл бұрын

Thanks, any suggestion on where I can purchase the specialized tool? All I've got is a box of paperclips and they're sadly not wrapped in paper. ;-)

@wr7629 2 жыл бұрын

you the man!!! thank you very much :)

@DT-rt9jp 2 жыл бұрын

You're very welcome

@edmart3778 6 жыл бұрын

Save my day!

@DT-rt9jp 6 жыл бұрын

+Edson Jose Martignago glad I could help!

@bigsquirrrel Жыл бұрын

THANK YOU!!!!!

@DT-rt9jp Жыл бұрын

You are welcome!

@kevrober 5 жыл бұрын

Also a zip tie works great.

@DT-rt9jp 5 жыл бұрын

This is true. Pretty much anything flat will work.

@alexstixx 3 жыл бұрын

Zip tie unifi unmounting crew!

@TheRealJoelKolb 4 жыл бұрын

Thank you! You saved my bacon.

@DT-rt9jp 4 жыл бұрын

That seems to be the general response. It's kinda strange there isn't a simple how to in the box. Glad it helped.

@bydwp 2 жыл бұрын

easy peasy sir.. thankyouu

@DT-rt9jp 2 жыл бұрын

Glad it helped

@koipin 6 жыл бұрын

It looks like something made by the creator. The AC units are awesome but removing it can be fiddly. I'd recommend snapping the flap off if it's for use in a home environment.

@DT-rt9jp 6 жыл бұрын

+koipin it's a bread twist tie

@aidananderson1697 4 жыл бұрын

Thanks Devin, just the info I needed.

@DT-rt9jp 4 жыл бұрын

Glad the video helped! If you ever have any UniFi requests feel free to ask.

@FlumpyPig5skin 5 жыл бұрын

Yeah greatly appreciated

@DT-rt9jp 4 жыл бұрын

Glad to help. Feel free to reach out with other questions.

@TheDa6781 5 жыл бұрын

bless you man

@DT-rt9jp 5 жыл бұрын

Not a problem, glad it helped.

@b.l.u.e.mindbodysoul6838 7 күн бұрын

we live in an apartment with one....will taking it down and off affect any of the other units? It's my understanding each individual apartment unit has one.

@hjuhlin Жыл бұрын

Like everyone else in the comments, you save my day! 😍

@DT-rt9jp Жыл бұрын

Yeah it's pretty silly how easy it is with just something small. Like a paperclip or bread twist tie.

@TheJorgen99 3 жыл бұрын

Thanks! I was about to fetch my crowbar…

@DT-rt9jp 2 жыл бұрын

Glad it helped!

@MELL09494 5 жыл бұрын

Thanks bruh

@DT-rt9jp 5 жыл бұрын

Not a problem! Glad I could help.

@ManishMadahar 4 жыл бұрын

Thanks so much for the tip.

@DT-rt9jp 4 жыл бұрын

Glad to help!

@KeepingITSimple 4 ай бұрын

Paperclip bent and stuck in there worked for me; "special tool" was too weak.

@DT-rt9jp 3 ай бұрын

Yeah the newer metal mounts need something a bit more erect.

@networkingtutorials2835 5 жыл бұрын

Thanks

@DT-rt9jp 5 жыл бұрын

Not a problem

@cdiddy536 3 жыл бұрын

Where can I buy the specialized tool? is it offered on Amazon?

@DT-rt9jp 3 жыл бұрын

It is just anything small and flat with semi rigid stability. If you contact the support team they'll probably send you one.

@funmb1975 3 жыл бұрын

perfekt

@VickyGeagan 6 жыл бұрын

where do you purchase the removal tool

@DT-rt9jp 6 жыл бұрын

It is literally a bread twist tie.

@dustinrock3180 4 жыл бұрын

What/where do I get that tool? Thanks!

@DT-rt9jp 4 жыл бұрын

From a loaf of bread! Or you know anything at a bakery.

@mkranchero 2 жыл бұрын

Hi too I'm trying to find the specialty tool. I searched ubiquiti's website, Amazon, and google, with no results that looked like that. I asked several bakeries and as expected they had no clue about a tool to remove these... Is there a part number to hel the search?

@rudiger86 5 жыл бұрын

If only I had seen this video before I took a hammer 🔨 to mine

@DT-rt9jp 5 жыл бұрын

That is unfortunate. Do you have a picture?

@JurajMojzisik 3 жыл бұрын

What about UAP-AC-M ? :)

@DT-rt9jp 3 жыл бұрын

Hmmm if you are talking about the pole bracket that would require a screwdriver.

@charlesseibel4014 11 ай бұрын

Good video. I just think unify uses a bad design.

@ryancumberbatch1604 2 жыл бұрын

didnt you think that we would to know how to put it back onto the wall??

@DT-rt9jp 2 жыл бұрын

I operate under the assumption that you put it on the wall once already and you can figure out how to put it back on the wall.

@ryancumberbatch1604 2 жыл бұрын

@@DT-rt9jp ok bro. I'm still thankful for your video

@iichrisphamii 4 жыл бұрын

My secret tool is 2 zip ties

@DT-rt9jp 4 жыл бұрын

Whatever works I say!! If it is more difficult than you think it should be, that's your answer.

@aodkubaodkub8734 2 жыл бұрын

Truth! ????

@jlaw2288 3 жыл бұрын

now mount it to the ceiling and removing it from the bracket with your specialized tool....

@DT-rt9jp 2 жыл бұрын

You can actually see a similar request in another of my videos. I mount the AP to a wall.

@lorenzogogeascoecheaguille9938 3 жыл бұрын

I still cant do it Xd

@DT-rt9jp 3 жыл бұрын

You can also try a micro screwdriver. Or a paperclip. You should also gently pull on the UAP as you turn it.

@georgeclifford702 2 жыл бұрын

You should let us idiots know what the special tool is. It looks like a bread tie! Is that right? 🤓

@DT-rt9jp 2 жыл бұрын

For all of the idiots like myself, yes, it is a bread twist tie. But a coffee stirrer will work as well! Cannot confirm but been told toothpicks might do the job.

@Arsenal-81 3 жыл бұрын

So what is this specialised tool? I've tried all kind of things and it dosen't want to come out. Such a crap design

@DT-rt9jp 3 жыл бұрын

Hey joker, I used the twist tie from a load of bread, but you can use anything as long as it goes in straight. What's nice about the wider flat twist tie is it raises the latch just high enough, and covers the whole area.

@Arsenal-81 3 жыл бұрын

@@DT-rt9jp Thanks mate, I will give that a go. 👍

@pakistandroneadventures5451 6 жыл бұрын

What is the tool?

@DT-rt9jp 6 жыл бұрын

+A.J. Choudhry a bread twist tie

@pakistandroneadventures5451 6 жыл бұрын

Ha, I used a metal wire.

@jonathanbaxter5821 Ай бұрын

This doesn't work reliably. If the tab doesn't lift sufficiently, there's no way you can rotate the AP. Really dumb design by ubiquiti.

@DT-rt9jp Ай бұрын

I'm going to be honest, it doesn't take a lot of force to get that tab to slide. That's why I demonstrated it with a bread twist tie. Ubiqiyitis low profile ease of use and install is one of the best out there. (I'm a network architect and deal with a lot) but I get if you just don't like it. To say it's poorly engineered and designed though....

@jonathanbaxter5821 Ай бұрын

@@DT-rt9jp Don't get me wrong, I love ubiquiti gear. I have my whole house and yard covered - about 10 devices total including wired in-wall APs, wired switches, a mesh repeater for the pool, and so on. But this is a poor design. It's easy to turn that tab when the device is not installed and you have all the access you need. When it is installed and flush against the ceiling (or under the eave in my case), it's not easy to get it to turn because there's not the room to get the right angle before whatever you're using (paperclip, twist tie, etc) intersects with the horizontal surface of the ceiling. And you have the additional issue that if the device has been installed for a while outdoors, it is likely somewhat stuck together with debris, dirt, etc, so you are turning with one hand in a tight space and twisting the device with the other. Since there's no tactile feedback from the clip mechanism, you don't know if it's stuck due to the clip not disengaging, or just due to the device itself being somewhat gummed up. It's not easy. I stand by my claim that it is poorly designed.

@liutauraskentra3228 7 жыл бұрын

Thank you !

@DT-rt9jp 7 жыл бұрын

+Liutauras Kentra sorry for the delayed response. Glad it helped. If there is anything else you'd like to see about networking or Ubiquiti products let me know!