United Airlines - Why They're Hated
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4 жыл бұрынUnited Airlines is commonly cited as one of the most hated companies. This video explores the reasons behind it.
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@odin3066 4 жыл бұрын
*United Airlines, we put the hospital in hospitality.*
@someguy6966 4 жыл бұрын
Odin 👁️👄👁
@gordonramsay7854 4 жыл бұрын
If United Airlines was a Mortal Kombat character, they'd perform *Hospitalities* instead of *Fatalities*
@Merlodica 4 жыл бұрын
You sir win it all
@lockheart619 4 жыл бұрын
BAHAHHAHA!
@uliparedes 4 жыл бұрын
LOL 😂
@generalpika3739 4 жыл бұрын
One of their employees stole my DS when I was a kid, still mad even tho it’s been like 7 years
@Lucrativecris 4 жыл бұрын
Oof
@tristantheoofer2 4 жыл бұрын
they fucking stole something u owned. whoever did that should be arrested
@omair.raza1 4 жыл бұрын
United should go to a life sentence of torture
@MrHistory269 4 жыл бұрын
*wow just wow*
@LH-wd7mc 4 жыл бұрын
How the fuck did you let them do that lol?
@The_Horizon 3 жыл бұрын
*flashback to when that guy was dragged off*
@michaelc3650 3 жыл бұрын
Damn I keep seeing your comments in all my recommended video too
@yourgenericdustyplane2163 3 жыл бұрын
united smashed my guitars song intensifies
@Xadreco 3 жыл бұрын
@EdBaileyBenLeeBluerulesgreensucks NYLUSER "Although Republic Airways operated the scheduled passenger flight on behalf of United Express (a United Airlines regional branch), all customer interactions related to this incident were handled by United employees and not those of Republic Airways or United Express" (Quoted from the United Express Flight 3411 incident wiki page)
@l.tc.5032 3 жыл бұрын
Considering what happened why did no one offer to take his place?
@OG_Wilikers 2 жыл бұрын
He was actually not a doctor and didn’t have a client, and he was being a brat
@larailfan1714 3 жыл бұрын
You forgot something important: One time a couple on their honeymoon spotted jet fuel leaking out. The flight was canceled and everyone ECXEPT THEM got free hotel stays!
@malcolmhodnett8874 Жыл бұрын
That’s wild if true
@senabecool7232 Жыл бұрын
Thats just spiteful
@Meyerc-yv2bi Жыл бұрын
Proof?
@Meyerc-yv2bi Жыл бұрын
Proof?
@AugustGreen_ 4 жыл бұрын
My teacher had a flight to Kansas for a wedding and when she came back she told the class a story about how the flight attendant said "Hello ladies and gentlemen, welcome aboard Delta Airlines, where we beat our competition, not our passengers."
@badjuju2721 4 жыл бұрын
Thats a great motto
@sweetnsour3693 4 жыл бұрын
Haha I love that
@kayashkel3862 3 жыл бұрын
Golden
@marinettedupain-cheng9930 3 жыл бұрын
Hahaha lol this comment is underrated
@moonbladem 3 жыл бұрын
Ah airline jokes... I love them!!!
@AaronDanarajF 4 жыл бұрын
Why they're hated? Me: So kicking somebody off the plane wasn't the only thing they did?
@evek3689 4 жыл бұрын
They also break your stuff and kill puppies.
@pittland44 4 жыл бұрын
That's literally (hyperbole intended) the tip of the iceberg.
@johnherrera509 4 жыл бұрын
They’ll break your favorite guitar
@1985toyotacamry 4 жыл бұрын
@@johnherrera509 no expensive guitar they will break
@cancelanime1507 4 жыл бұрын
Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from the regional carrier (in this case Republic airlines) not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
@balongaboy 3 жыл бұрын
United is the only airline where the the employees are actively hostile towards customers at all times.
@Meyerc-yv2bi Жыл бұрын
Never experienced that, but sure have on Delta and American.
@Meyerc-yv2bi Жыл бұрын
Such rot! Love UNITED! Always treat me and my family great. Can't say that about delta.
@tjr4459 3 жыл бұрын
I was so upset when they merged with Continental. I really liked Continental, as expected it was all downhill from there.
@calisouthqueen 2 жыл бұрын
I LOVED Continental! I was livid when they did that merger!
@NovejSpeed3 2 жыл бұрын
Same. Worst merger of them all. Continental was fantastic.......but man they always had tech delays when I flew them.
@petergibbons3404 2 жыл бұрын
Continental airlines where wonderful. Just like one big family. It's horrible to think what they had has been destroyed by United
@mapper7310 2 жыл бұрын
@@petergibbons3404 I loved both United and Continentals individual logos, especially United with their grey planes, but that merger just ruined both the continental logo and made United's branding look so much worse
@jeffreypenkowski1880 2 жыл бұрын
Continental was a much better airline and company than United. They had hubs in Newark, Cleveland and Houston. Once the United takeover of Continental was announced, quite a few Continental One-Pass members started shopping for a new primary airline as it was widely accepted that Customer Service would suffer. No one expected the outcome to be as bad as it got.
@nadjakari1752 4 жыл бұрын
I worked for a flight company in Brazil and on our customer service class ( for flight attendants) we studied United as a “what not to do” case.
@motta_math_ 4 жыл бұрын
Azul?
@karenkiernan4642 4 жыл бұрын
What did you not supposed to do
@philmontejano5971 4 жыл бұрын
What not to do . Don't offer great service
@Bhethar 4 жыл бұрын
They teach it in PR classes as well and it's even quoted in several books on communication.
@spritemon98 4 жыл бұрын
Very good
@Ksubsbefore-qu3iv 4 жыл бұрын
united airlines: *if we need the seating, you’ll get a beating*
@cliveo181 4 жыл бұрын
lmaoo
@pomegranate10017 4 жыл бұрын
painfully true
@zeferinoresendiz1698 4 жыл бұрын
Bellcc aviation memes reference
@taxfraudpro 4 жыл бұрын
Zeferino Resendiz yep
@rsattahip 3 жыл бұрын
There is some writing talent in some of these answers.
@scolisandwich3290 2 жыл бұрын
Late story: So I have sever Scoliosis, meaning I have to travel from my home in Illinois all the way to California. We decided to take United instead of Delta. Well, I used to have to bring medical equipment, so we called ahead to warn them. They were all good with it, so we drove to the airport without another thought. When we get to the check-in counter? “Sorry, our planes are too small for this.” It took over forty minutes to finally get them to take it. We almost missed our flight and they damaged the equipment. :,) Best part? They were taking one of their biggest planes they had at that airport. (Big enough for the equipment!!)
@leothelabretriever1622 11 ай бұрын
Woah
@tomnguyen2246 3 жыл бұрын
I have dealt with two incidences of rudeness, abrasiveness, disrespectfulness, angers, temper tantrums, unprofessionalism, etc. by United Airline's staffs at the airports as well as with the attendants on and off of the flights. I do not recommend this company.
@jslasher1 2 жыл бұрын
Back in the 1970s, when I was employed by TW, I often received complimentary travel benefits from UA. They offered excellent service at the time. Not so, today. They've treated their staff with such contempt it's hardly any wonder why their inflight and ground staff are so rude and disinterested in providing professional service.
@fiftyfuckingfeet 2 жыл бұрын
Same basically. That's all I can really say about United. That's why I haven't flown with them since 2008. I know bad things can happen with other airlines too but I've never been treated as poorly since I started avoiding them. Sometimes this means I pay a little bit more but it's worth it.
@IONATVS 4 жыл бұрын
I’m just waiting for “Electronic Arts: Why they’re hated” that’ll be a *juicy* one
@Kitkatze 4 жыл бұрын
everyone hates bethesda now get with the program
@dwoodward931 4 жыл бұрын
The problem is companies like Blizzard/EA/Bethesda have done so much ridiculous shit and keep piling on that he keeps having to redo that video to add content. I guarantee he has edited videos on a hard drive somewhere that he just keeps having to add all this bullshit to.
@PlayStation_5247 4 жыл бұрын
Ubisoft: Hold my Raym--- I mean Rabbids plushie
@cancelanime1507 4 жыл бұрын
IONATVS Yes
@IONATVS 4 жыл бұрын
Activision-Blizzard and Bethesda are equally or more hated right now, but EA has a long and storied HISTORY of screwing over their employees, consumers and the industry as a whole, where actiblizzard and bethesda’s holes filled with shit are equally broad, and a bit fresher and smellier right now, they aren’t as deep or caked in as many layers.
@sloppytony 4 жыл бұрын
On a United airlines flight from Hawaii we were delayed an hour cause someone's phone fell through a HOLE in the cabin floor. Holes in any part of airplane is an unsettling thought.
@irish14sean 4 жыл бұрын
Final Destination time
@pierreproudhon9008 4 жыл бұрын
Chingada flight
@TheeM15 4 жыл бұрын
Hold up hold up where was that flight going to , my flight was also delayed for the same reason
@averyeml 4 жыл бұрын
When I was on a United flight around Christmas, they said "if you drop your phone, don't try to reach down to pick it up." I assumed it was because the seats were so cramped you literally could easily get yourself stuck, but maybe it's so we didn't see the holes.... jk
@michaelarlen7805 4 жыл бұрын
Airplanes are full of holes. They just pressurize faster than the air can leak out.
@StaciaMeconiates 3 жыл бұрын
Not only have they broken guitars, but there's a video of a flight attendant attempting to wrestle a multi-million dollar Stradivarius violin from it's assigned keeper (most Strads are loaned to the players)
@GeorgeMonet 3 жыл бұрын
Why would the value of the instrument change the way its treated by flight attendants? Would they even know what that is? And why does a violin cost millions of dollars? There is no way that much work and time goes into it.
@StaciaMeconiates 3 жыл бұрын
@@GeorgeMonet because it's 300 years old
@Reuvenification 2 жыл бұрын
@@GeorgeMonet when someone is extremely uneducated, simple about something he or she should keep their fingers in their pockets instead of writing these types of comments. Inquire about it.
@jaredtroth8078 2 жыл бұрын
It's expensive because of its historical significance.
@dleet86 2 жыл бұрын
@@jaredtroth8078 And Stradivarius is not making many replacements.
3 жыл бұрын
Shortly after the doctor incident, I met a few members of a United cabin crew at a bar in Brussels. They were straight up defending the actions of United, arguing that he should've done what he's told to do and left even though he purchased the right to be on that plane. They said you should always comply with the instructions you're given since it's a tight security situation, which I can't argue, but when you're minding your own business and chosen at random to give up your seat for someone else's mistake...!?
@avanvalenziano Жыл бұрын
Well it wasn’t really anyone’s mistake. Where Dr Dao really messed up is he initially got off the plane and then got back on, which is a security breach. That’s why Chicago aviation security came and they knocked him out and dragged him off.
@angkhoa1216 Жыл бұрын
@@avanvalenziano alr, proof please
@Uzyvan6 Жыл бұрын
@@avanvalenziano he did not at all please proof if not own up.
@aohige Жыл бұрын
@@angkhoa1216 it was a narrative pushed by right wing racists on your usual suspect networks. So... ya know.
@vivitrumanto 10 ай бұрын
@avanvalenziano4573 he didn't leave the airplane. He got chosen randomly and was forced to give up his seat for united crews. If he did, why would he win the case in the court? Basically, they violated his right and thought otherwise.
@Mattzombie6 4 жыл бұрын
my friend's father worked for United for 19 years before they told him that he'll be laid off or he could move half way across the country to keep his job. he ended up moving and got laid off a month later. I'll never fly united.
@whatsthebigfndeal 4 жыл бұрын
Damn, that's cold
@enugomontoya6050 4 жыл бұрын
Is this now or back in the day? After 9/11 i had 4 years and was working in Oakland for United. I was offered layoff or to go to Indianapolis. I went to Indy, 9 months later I was laid off again. At that time people with less than 5 years all lost their jobs. Currently no layoffs since 2008 recession. I am currently waiting with 21 years to get laid off..
@Mattzombie6 4 жыл бұрын
@@enugomontoya6050 I believe it was around 2005 to 2006 time perioud
@LauraBow 4 жыл бұрын
They prob didnt think he'd actually move
@cherieglam 4 жыл бұрын
That's awful
@goldendogger8426 4 жыл бұрын
Next episode: American Airlines: How are they still in Business
@EMFAudio 4 жыл бұрын
They aren't United is how.
@k1productions87 4 жыл бұрын
American has generally been pretty good to me
@universal_sushi 4 жыл бұрын
@@EMFAudio they're owned by united so there gonna be gone soon
@EMFAudio 4 жыл бұрын
@@universal_sushi American has no other owner, United is a direct competitor.
@liftedcandy9146 4 жыл бұрын
I was thinking that too hahaha
@Deknis 3 жыл бұрын
Despite all the things talked about in this video, I’d still take a United flight over spirit flight any day.
@letsgosteelerssssssss 2 жыл бұрын
Same because they are the airline that dosent cancel flights that much
@jonw3738 2 жыл бұрын
Spirit or United - wow, what a horrid choice.
@brettreil6704 2 жыл бұрын
Honestly bro they're both on the same level of terrible Southwest flights are usually around the same price
@bsperoz 3 жыл бұрын
10:50 When my (step)sister was a child, shee had to travel alone from her dad's and mom's (my stepmom). That meant she needed a guide on the flights. United once didn't give her a guide, and she missed a connecting flight while waiting for the guide because they had her tickets so she ended up flying in hours late. That was the last time my family used United. EDIT: Did I mention she had school the next day, and thus was miserable all day from being so tired?
@untilnow581 4 жыл бұрын
United Airlines: Your flight is overbooked *LETS GET READY TO RUMBLLLLLLLLLLLLLLLLLE*
@SimplyBall 4 жыл бұрын
The Smart & The Dumb lmao same with pets. They just hate everyone on board
@thecrippledrummer 4 жыл бұрын
All airlines overbook
@cancelanime1507 4 жыл бұрын
The Smart & The Dumb Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
@cancelanime1507 4 жыл бұрын
Rutted Panda They don’t own them, republic also flies for other airlines not just united
@cancelanime1507 4 жыл бұрын
Stinger Grail You underestimate the power of my facts
@ShrabyaBaral 4 жыл бұрын
Governments should stop bailing these failed airlines out every time they get in a trouble. Once the funding stops, they will then start to value their customers.
@jamesinciardi5099 4 жыл бұрын
YES!! Thank you!!
@comradecatfan2010 4 жыл бұрын
Exactly!
@sueclark5763 4 жыл бұрын
Don't think anyone would miss United if they went under. Sadly, they used to be one of the best airlines around, course that's way back in the late 60's, times have changed.
@Dominknows 3 жыл бұрын
Best comment ever
@danmoriarty6980 3 жыл бұрын
Well, they do to stop monopolies, like if Untied went under People might go to mostly another company, that company will now have the money to acquire more until its like 1 airline (and right now there are 4 companies explained in the video)
@annikaruelo1383 3 жыл бұрын
The dog one is truly horrifying and discusting. I feel really bad for those kids whose poor puppy died.
@duchenedesignsolutions7036 3 жыл бұрын
Your videos can ruin one’s work day by dragging them in and making them binge watch all day. These are so fascinating and I am really enjoying watching them. Nice work that I am sure has taken a lot of work to create.
@freddytang2128 4 жыл бұрын
as a business student, it boggles my mind to think that a company turned the employee bonus program into a random raffle...........
@ichwill7536 3 жыл бұрын
"Incentives? Fuck that!"
@rocxsolid 3 жыл бұрын
😂im telling ya
@BungieStudios 3 жыл бұрын
United is run by a former steward/attendant getting revenge for all those years of customer service nightmares and employer mistreatment. /s
@kelvink9999 3 жыл бұрын
lmao as a non-business person, it boggles my mind how these big corporate company does stupid things and get away with it
@GeorgeMonet 3 жыл бұрын
It's pretty illegal.
@emexdizzy 4 жыл бұрын
The flight attendant murdered a puppy. That's certainly hate-worthy.
@whogavehimafork 4 жыл бұрын
I am unbelievably dumbfounded by that, it genuinely made me extremely sad and I can't imagine what the passengers, let alone the OWNERS felt when they got the dog out.
@Prodigious1One 4 жыл бұрын
Yeah, that's pretty bad. I didn't know that they had caused pets to die.
@emexdizzy 4 жыл бұрын
I mean, if I'm being empathetic, the flight attendant probably also felt horrible they caused the death of a puppy by being so anal, but I don't pity them because putting a puppy in the overhead bin is idiotic and senseless and caused the asphyxiation of the puppy and the traumatization of the family. I hope they felt bad, they should feel bad.
@srsone 4 жыл бұрын
Why be stained by hate if you can forgive. 👍
@emexdizzy 4 жыл бұрын
Why forgive when you can hold wrong-doers accountable?
@AwesomeHairo 3 жыл бұрын
Literally today, I missed my second leg of my trip because of a "technical" problem, resulting in an hour and half delay. Now I had to wait 11 hours for another flight. Not flying with them ever again.
@amusliminusa 2 жыл бұрын
I had four recent flights with United that were mostly cross country and I thought their service was exceptional, kind and went beyond my expectations and hopes.
@jace1113 2 жыл бұрын
They have a new CEO and a new focus on best customer experience.
@amazonalexa3409 2 жыл бұрын
Right, I fly with united all the time and I have no problems🤷🏼♀️
@markzalass Жыл бұрын
They're in the middle of a turnaround plan by their new CEO.
@jonathonjennings2592 6 ай бұрын
@markzalass have you ever had ms mi mi she's an Amazing flight attendant
@yankpino 4 жыл бұрын
I lost sleep over the puppy. I subsequently researched everything I could find about this online. United made some statement saying they would no longer accept flat-nosed breeds on the flights. How horrible. Kokito did not die because he was a French bulldog. He died because a flight attendant stuffed him in an overhead bin.
@the.abhiram.r 3 жыл бұрын
how was he allowed on the flight? brachycephallic dogs are not allowed on most airlines because they can't breathe the pressurized air
@samanthamartin9254 3 жыл бұрын
Annie I feel bad about the puppy too. No animals deserve to be killed🥺if you want to take your animal with you. Fly on a different airline or drive to your destination
@samanthamartin9254 3 жыл бұрын
@@the.abhiram.r who? The flight attendant or the puppy?
@the.abhiram.r 3 жыл бұрын
@@samanthamartin9254 the puppy. i have a havenese and she looks like a shit tzu so we have to provide documentation that she isn't brachycephallic whenever she flys
@Floridamangaming729 3 жыл бұрын
@@samanthamartin9254 i mean just dont have a dog if your gonna travel all the time.
@noahbrown5293 4 жыл бұрын
I’ve had a 5 hour delay for a 2 hour flight
@salaciouscrumb8705 4 жыл бұрын
Good Lord!
@shardtheduraludon 3 жыл бұрын
You minus as well’ve drived
@harrisonofcolorado8886 3 жыл бұрын
On a flight back we were delayed for a hour or more just because of a trash can. That was 11 months ago.
@chd10 3 жыл бұрын
@@harrisonofcolorado8886 Not that I want to defend UA's poor performance, but, in all fairness, air travel is subject to delays from weather and air traffic control. This is beyond the airline's control.
@Randomgirl866 3 жыл бұрын
@@PedroPony833 I’ve flown multiple airlines including Ryanair and EasyJet and something like that has never happened to me. I’ve once been delayed for about 1 hour or 2 on an UIA flight. That was the absolute worst I’ve ever experienced. Cannot recommend them at all. The staff didn’t even speak English and the customer service wasn’t even able to tell me what currency I could use on the flight to purchase meals. I can definitely recommend Ryanair , they’re always on time and super friendly. Delta is amazing as well.
@serenitynovalee5194 2 жыл бұрын
I love how I get this in my feed after booking a trip with them.
@Terika- 2 жыл бұрын
Just relax and try not to have high expectations. Usually if people do so in life , with everything , their experiences turn out much better and more on a positive note. Do not listen to the negative comments, just make it YOUR own experience NOT somebody else's.
@amberstone808 2 жыл бұрын
Me too 🤦♀️
@LindaLearn 2 жыл бұрын
Me too
@yellownailpolish4203 3 жыл бұрын
My family used to fly on United for every trip. We stopped after the dog's story.
@user-cv8qe9ru8c 4 жыл бұрын
"UNITED AIRLINES": HEY AT LEAST WE ARENT SPIRIT
@JulienGaleazzi 4 жыл бұрын
Spirit doesn't beat passengers
@Prodigious1One 4 жыл бұрын
Whoa! I can't imagine Spirit having any of these problems! They're too chill and focused on their game plan.
@tuckerstokes4482 4 жыл бұрын
Spirit is near as bad and when you book spirit you know your booking for a cheap fare not high quality. United is supposed to be a higher tier airline.
@reesericdotci 4 жыл бұрын
I got kicked off a spirit flight with no refund
@Prodigious1One 4 жыл бұрын
@@reesericdotci no way! What was the reason?
@PlaneSpottingBerlin 4 жыл бұрын
United: Is there a doctor onboard? Ye... Ähm nope. You just dragged him off.
@ivan7453 4 жыл бұрын
Not only did they drag him off......the beat him to a bloody pulp.
@prorobo 4 жыл бұрын
PlaneSpottingBerlin ✈ Aviation Videos too bad that wasn't a United flight.
@divyeshpatel147 4 жыл бұрын
Also he is in hospital for his own treatment
@prorobo 4 жыл бұрын
Ultraft no it wasn't. It was a Republic Airways plane and crew. And the airport authority police were the ones that dragged the entitled loser off. Not a single United employee was involved.
@divyeshpatel147 4 жыл бұрын
robo931 check police audio tape where United staff confirm for overbook ,and they ask airport authority and police to ask remove the passenger
@T00684 3 жыл бұрын
”The Dog suffocated in the hands of United” **Heavy reload click**
@Jayfire 3 жыл бұрын
I never thought UA had a bad reputation. I've flown with them and the worst problem I've had was a seat that was stiff but they gave me back 7,500 airline miles for it. Sure, it's not spectacular like it's partners such as Lufthansa or Singapore. This airline actually earned our families trust when my parents were going on their honey moon to Hawaii (about 10-15 years ago). They were flying AA from IND - ORD - LAX - OGG. When they got to LAX they missed their flight to Maui because of a delay from Chicago. They contacted support about it and they were very rude to my parents. They would refuse to help them in any way let alone get them another flight. They ended up contacting UA as a second option and they explained their situation and they got them the rest of their trip free. My mom has been with them ever since and we haven't had many issues.
@staycgirlsitsgoingdown2 4 жыл бұрын
I love how when United broke the guys guitar he straight up wrote an acoustic diss track
@marlonmcgann5529 2 жыл бұрын
Guitars don't break. when they are transported in a proper guitar case.
@Soremity 2 жыл бұрын
@@marlonmcgann5529 would probs help if they didn't throw them aswell lol
@milantarika7219 Жыл бұрын
He is such an icon loll
@junrosamura645 4 жыл бұрын
United: "Come fly with us" Man: Gets flung off the plane United: "We never said ON our planes"
@aviay 4 жыл бұрын
It wasn’t a United flight.
@cancelanime1507 4 жыл бұрын
Sky Honkler Except republic airlines also flies for Delta...
@thestrangeman069 4 жыл бұрын
Jase Nantes Lets make it a little more clear for idiots like you. Lets say you own a small company. And you let another bigger company handle most of your business to help out with profit. Lets also say your small company fucks up with something because of that bigger company handling most of your business. Who gets the blame? You or the bigger company representing you? I’ll let you figure it out
@BrokensoulRider 4 жыл бұрын
@@thestrangeman069 .... It was a joke. Talk about some r/whoosh here.
@thestrangeman069 4 жыл бұрын
Failure Bee Not really, I get the joke (who doesn’t at this point) but the “joke” is so old and played out. It’s not funny. But sure kid
@FoxYerSox 3 жыл бұрын
Oh! Another awesome United experience! During the early days of the pandemic when all the other airlines were practicing social distancing on the planes, I had to fly home because my father passed unexpectedly. The first same day flight was through Delta, and it was rather nice. Had an entire row to myself, and everyone was spaced out very well. My flight back was through United and I figured they had to be doing the same thing as everyone else so I wasn't too worried about being on that flight. NOPE! My flight home was PACKED to the gills. I had a tiny old woman essentially resting on my shoulder the entire flight. On my next connection I brought up how uncomfortable I felt being that close to other people and expressed concern since every other flight was practicing soical distancing, the boarding attendant sighed and rolled her eyes before letting me know the flight was booked solid and there wasn't anything I could do unless I wanted to upgrade to a first class seat for $200. So flew again shoulder to shoulder with someone else, during the 1st peak of the pandemic in America...luckily I'm still healthy, but shit man. Worst flight company on the planet.
@Arkensik 3 жыл бұрын
Since I enjoyed Continental Airlines, I've had a soft spot for United as well post merger and I've had nice experiences flying with them internationally and domestically so United now I feel like has been getting better than they were a couple years ago
@someguy1865 4 жыл бұрын
Wanna how this got likes? Find out below in the thread!
@michaelmoorrees3585 4 жыл бұрын
... when breaking customer property, or killing their pets, isn't enough.
@srsone 4 жыл бұрын
Or, United Airlines: “If we can’t beat our competition, *we’ll beat our customers.* ” 😂
@grass69420 4 жыл бұрын
This joke is so old, got unfunny years ago
@someguy1865 4 жыл бұрын
@@grass69420 yea I know I just sorta posted this cuz that's the first thing I thought of when watching this vid lol
@mulsanne1 4 жыл бұрын
@@eqinoz4621 technically every comment has been stolen in a way
@ArmitageArchives 4 жыл бұрын
united lost my bag that had my nieces ( who had just turned one) birthday present in it, was as polite as i could be for the first 4 hours and after i lost my temper i was told that they could not assist anyone who they felt was threatening them, never did find that damn bag, been about 4 years.
@mintbrisk5961 3 жыл бұрын
That’s awful. Choose a different airline, let United go bankrupt
@Leo-Lion 3 жыл бұрын
It probably made its way to the unclaimed bagges resell store
@Floridamangaming729 3 жыл бұрын
Yea idc what people say the employees are just as bad as the people who run it. Its always a employee who fucks something up or acts like a asshole. They love there job but they must also love ruining peoples day.
@thegreatnessoftheraiders4948 3 жыл бұрын
I flew them 6 years ago to Houston....no problems. Very surprised they made this list.
@SPCFranklinCounty373 Жыл бұрын
One thing I hate about United is the Takeoff, in other airlines like Delta, American, and Spirit, the pilots accelerate little by little until they reach a good speed and takeoff slowly. But with United, it just goes FULL SPEED out of nowhere!
@dataexpunged2827 4 жыл бұрын
Fly the friendly skies* _*United is not responsible if you are dragged off a plane, have had your guitar broken or extorted for travel insurance._ Edit: there’s no reason to argue in the replies this is a joke comment
@savagecub 4 жыл бұрын
[DATA EXPUNGED] Actually when you call the police to have someone removed from your property how is the methods the police use EVER your fault ? I doubt very much United (and truth be told it was actually Republic) asked the dumbshit cops to rough the guy up.
@TimmyTickle 4 жыл бұрын
*Or if your dog dies
@savagecub 4 жыл бұрын
Tim Mackie If you’re dumb enough to sneak a puppy on in a REGULAR duffel bag (not a pet carrier) because you’re too cheap to pay the onboard pet fee and then say NOTHING when a flight attendant tells you to put “the bag” in the overhead maybe you’re too stupid to have a dog !
@jeffyt4872 4 жыл бұрын
savagecub he was in a pet carrier
@LickMyMusketBallsYankee 4 жыл бұрын
@@savagecub Your parents left you under the bath just a little too long, huh?
@gothtechsupport2337 4 жыл бұрын
one time on a flight my brothers nose started bleeding, I reached up to press the flight attendant call button, one of them yelled at me to sit down. i was eleven and my brother was eight. i ended up having to use my jacket as a tissue for him. and the attendant talked shit abt us to our mom. great flight!
@the.abhiram.r 3 жыл бұрын
one time i pressed the call button and the flight attendant walked to my seat, pressed it again to turn it off and walked back to the galley
@JohnS-il1dr 3 жыл бұрын
@@the.abhiram.r I would have pressed it again to make my point
@aadamtx 2 жыл бұрын
We in Houston loved Continental - great service, lots of jobs locally, etc. Then came the merger, with the understanding that United wouldn't be moving employees to Chicago. We know how that went. United's service is pretty bad, especially compared to Southwest for domestic and British Airways for international flights. Speaking of Southwest, it wasn't long ago that United fought tooth and nail in an attempt to prohibit Southwest from adding Latin America and the Caribbean - fortunately, Southwest prevailed. At least United is consistent - you can count on the flights being delayed. About a week ago I flew Houston to Albuquerque on UA. The 12:35pm finally left the ground around 5pm. Around 3pm we were given $10 meal vouchers which we could use at any participating eatery in either airport within 24 hours (the ABQ restaurants were all closed by the time we arrived). They also noted that the voucher was not "compensation." At one point a customer was told we would be delayed boarding until 5:30pm when suddenly the attendant announced at 4:15pm that we all needed to get to the gate and on the plane - no social distancing or boarding group numbers mattered. Interesting, the Southwest flights leaving from Houston's Hobby Airport at roughly the same earlier time were all on time. The only two flights in the terminal that were delayed were both UA. Returning to Houston, my 3:30pm flight was posted as delayed until 4:30pm. However, when checking in, I was informed that I could take the earlier flight at 1:15pm, which I actually could make! However, after making the transfer, the board then announced that the flight was now delayed - which lasted until 3:30pm. And once again, the Southwest flights back to Houston were all on-time. And thank God we have options to fly internationally and avoid UA!
@tenshichic Жыл бұрын
Coming to this late, but over a decade ago I flew with a United Airlines employee on a Southwest flight. When I asked why she was on a Southwest flight and not United, she answered, “I may work for United, but I would never fly with them.” Stuck with me all these years later and I’ve never flown with United!
@txaggievet 4 жыл бұрын
As a person that lives in Houston, Continental was our hometown airline, and it was beloved by all who live here. After the so called "merger" with United it became clear that quality and service fell quickly and it has become hated by Houston, including those former Continental employees who all say the culture became toxic.
@SwampSquatch70 4 жыл бұрын
Keith French I flew into IAH today and caught a connecting flight. It was empty.
@troydavis5210 4 жыл бұрын
My father worked you Continental. Best airline ever - their service was unmatched. United turned it all to shit.
@troydavis5210 4 жыл бұрын
Sonny Leger That’s because of the virus. No one is flying any airline.
@SwampSquatch70 4 жыл бұрын
Troy Davis no shit. Damn I would have never figured that out without you.
@Prodigious1One 4 жыл бұрын
Nuts...their CEO has some work to do.
@aldenys9771 4 жыл бұрын
After 30 years using a wheelchair, United was the first airline to break one during a trip from NJ to FL. Getting the chair replaced ws a nightmare of about 2 months. Never got an apology oran explanation of how it happened.
@astaraoneill9166 4 жыл бұрын
aldenys , did they reimburse you?!
@s.z.x.01 4 жыл бұрын
Sky Honkler at least he’s being nice
@s.z.x.01 4 жыл бұрын
Well they also broke guitar
@s.z.x.01 4 жыл бұрын
Sky Honkler man you must’ve been going through a lot
@jakekaywell5972 4 жыл бұрын
@Sky Honkler "Airline pilots in America have no credibility". Well, isn't that an awfully broad brush to paint with? We're on this video because UNITED has a history of doing less-than-savory things, not all airlines. Furthermore, even if that pilot (Mergg) was an United employee, how do you know he's one of the bad ones?
@andreanikcole6449 2 жыл бұрын
I recently traveled today lol with my service dog. We had abosulty no issues and they were very accommodating with my needs regarding my disabilities 🤷♀️
@KenTheJr 2 жыл бұрын
These are all interesting comments. I fly a lot for work and if I had my choice I'd fly Virgin or JetBlue domestic and Emirates or Singapore international. The loyalty programs don't work for me unfortunately. So this is the twist, once you make Gold (or 1K as I often did), the service becomes amazing. That's kind of sad to say, but I flew United economy for the first time in 10 years and I would take Southwest coach over it. FWIW, I've never had a bad experience with United once I got status. One time I was even stuck in Guam awaiting a connection to the Philippines. The flights got cancelled because of a storm in the middle of the route. They rebooked me on ANA to fly around the storm via Japan. It was a few more hours of flying but got me to where I needed to be on time.
@jayson7136 4 жыл бұрын
Who else knew the doctor getting dragged off the plane was gonna be on this as soon as we clicked on this video
@LouisSubearth 4 жыл бұрын
You can't talk about United without mentioning the doctor dragged out against his will.
@TheMasterhomaster 4 жыл бұрын
Well DUH.
@campkira 4 жыл бұрын
or you can just take the bus...
@athena5172 4 жыл бұрын
campkira yes I’ll take a bus to Canada or maybe even Japan, yes sounds fantastic
@Pilotony83 4 жыл бұрын
Too bad it wasn’t United.
@charlesheller4667 4 жыл бұрын
Nobody likes being treated rudely - that's why United has such a bad reputation..
@comradecatfan2010 4 жыл бұрын
I rather ride a bike instead of going on a plane. It's cheaper and doesn't make you wait for 5 hours with countless delays.
@kryboard1723 3 жыл бұрын
@@comradecatfan2010 Oh, so you're gonna get a bike across the atlantic ocean? O
@itstotallynotsai6577 3 жыл бұрын
@@kryboard1723 yeah. what, you cant bike across the Atlantic?
@kryboard1723 3 жыл бұрын
@@itstotallynotsai6577 yesn't
@samanthamartin9254 3 жыл бұрын
Charles Heller I hate being treated rudely
@burningexperience6031 3 жыл бұрын
My experience for the first time on multiple planes with United was thankfully good. Very nice crew. But knowing this stuff happened made me think how lucky some are and unlucky others are. Its a shame though.
@crondawg101 3 жыл бұрын
I won’t go into details of my bad experiences with United. The following story will suffice. I was booking a flight and saw United was the cheapest option. The next cheapest airline was $50 more than United. I went with that one
@shreedove69 4 жыл бұрын
I have never had a positive experience when flying United. They have lost and damaged my luggage; They have overbooked or cancelled several flights; They have keep me on planes stuck on runways for several hours. I will no longer fly United if I have any choice at all. I have passed on non-stop United flights and taken complicated multiple transfer flights with other airlines just to avoid dealing with United. So yes, I am one of those people who truly hates United.
@malcolmmortgage 2 жыл бұрын
Me too! Every word of this! I swore off United years ago and have never looked back. I will NEVER fly them again, even if it means not taking the trip at all. If they are the only option, I'm not going!!!
@carlo6912 4 жыл бұрын
It's amazing how we are led to believe in the free market when clearly this is not the case for the airline industry.
@eadecamp 4 жыл бұрын
I believe the airline industry has been lobbying hard against the expansion of Amtrak or regional high-speed trains like they have in Europe and Asia. Airlines know damn well that with competition they can just hang it up. I know I would prefer to take the train.
@Chicagojerry44 2 жыл бұрын
I always had nothing but trouble when I flew United. The last time I went into one of their ticket offices (That's how long ago it was) I walked in and there were two agents on the phone. One agent was making a personal phone call. They made no attempt to help me, and gradually I inched my way to the door. There was another agent in a back office, she peeked around the corner, saw me and saw the two agents on the phone and she disappeared. I gradually inched my way to the door and finally left. I did call and complain, but the person who took the call didn't even seem to care that I took my business to another airline...
@alistairmcelwee7467 3 жыл бұрын
Here in the San Francisco Bay Area United Airlines has one of their major hubs and United flies many more local and international flights from San Francisco than any other airline. I used to fly with United all around California, over to Boston and New York, and also to the UK and New Zealand to see family. First off, they considered their mileage plan benefits to have a moving target. They kept increasing the number of miles needed to get mileage benefits plus they kept shrinking what the benefits were. More importantly, their planes cabins were just shoddily maintained and their service staff seemed overwhelmed and hopeless much of the time. Everything felt like the remnant of something that had once been really good. Good luck to United and I hope they can do well, but I will not be one of their passengers.
@jacobriley4531 4 жыл бұрын
Funny, I just had to email United this morning about them not giving me compensation for my incident in December 2019. I booked a flight from Omaha to LAX on Saturday, December 28, at 4:31PM. I arrived at the airport at 2PM, and waited for my flight, the flight was delayed, to 5, then 5:30, to 5:46, and then cancelled altogether. The United Staff was unwilling to rebook me to another flight leaving that evening, so I was put on a 5AM flight on the 29. I attempted to get meal vouchers or a hotel for my 13 hour delay, but was refused. I spent the night in the terminal, only to find my flight delayed by another 13 hours to 6PM on the 29. I attempted to rebook, but United refused, despite allowing other passengers to get flights to the same destination. I also asked to use another airline, as customers in front and behind me got to rebook to American Airlines, this was also refused. United claimed a flight to LAX was cancelled, and I was unable to book it, only for me to find a person behind me in line was booked to that flight. Again, United refused to honor any compensation for my 28 hour delay. Eventually, I was able to book an American flight, after three hours of arguing with United. It should be noted, they allowed all the white people to book new flights, but refused me, a Korean. Not saying it was discrimination, per say, but it was a strange turn of events, especially in light of the 2017 case.
@VentiVonOsterreich 4 жыл бұрын
Don't fly united ever again. Instead, fly their rivals. Just like my aunt hated KLM so she had to fly through Turkish Air Lines
@pookeehelms5721 4 жыл бұрын
Now that there’s direct flights to Taiwan on EVA air, we use them. United making my 72 year-old mom wait for 16 hours at LAX with no meal vouchers and constant (unannounced) gate changes was completely unacceptable. My mom was on the phone with me while I was online checking her flight status and telling her what gate to go to. I hope they go out of business. They suck.
@daddynguyen921 4 жыл бұрын
Jacob Riley Sorry about that! Now they need our money to bail out!!?? Total bullshit!!!
@AVTWill 4 жыл бұрын
You had me until you decided to put your race into it. I’ve had similar instances and while i am African American. I would never think of a business doing things like that to you because of your race. Things like this happen everyday it is ultimately up to the airline to compensate you for your time. This was unfortunate for you and i apologize that happened but just think of the factors that could have possibly delayed/cancelled your flight.
@Maxyy40 4 жыл бұрын
I was traveling with my Grandfather who died on the trip and when I wanted to make a change they didn’t allow me and never refunded me for the flight. I had to fly on Delta, who luckily gave a bereavement fare.
@liamtahaney713 4 жыл бұрын
Delta is the anti United. I was flying to Atlanta from newark, and asked if they could stick me on an earlier flight because my layover was too short. They went out of their way to help, and we didn't miss the flight. This was with the cheapest of basic economy tickets which usually makes airlines less helpful. That's a highly unfortunate story. Sorry to hear about that. It's baffling to think it's unsurprising...
@soilder_of_allah 4 жыл бұрын
God I love delta
@dextmo6890 4 жыл бұрын
I had an experience where a United employee expected me to buy a ticket for a connecting flight under Delta due to multiple delays on United's end, so I arrived in Minneapolis without a flight out to my home thanks to United. Luckily, Delta was the MVP and managed to get me a flight home despite united's garbage. It's weird how Delta really is the airline angel to United's awful service
@hoobidibahbidibah8119 4 жыл бұрын
Delta is really quite amazing. My late grandmother one time suffered a medical emergency on one of their flights during a trip. Not only did they pull an emergency landing so she could be transferred to a hospital, they also helped her book another flight back home once she recovered and even called a month after the incident to check up and ask how she was doing. That alone has cemented my decision to prefer flying Delta whenever I am able.
@DorianTMChannel 4 жыл бұрын
Delta is the best airline followed by Southwest.
@marlonmcgann5529 2 жыл бұрын
I have been flying. United for 40 years, all over the world, I always check bags, often with wine bottle inside and yes, sometimes. there are delays but I have never had a bag damaged or missing. Employees have always offered polite service and change my seat or flight whenever I ask without extra charge. I am always amazed at how cheap and easy it is to fly. I love United and Delta!
@MarcPagan 3 жыл бұрын
As a former sales manger who left in 1998 after 9 years, I can tell you UA upper management cared not for its employees, even then Example zillion+: You're a gate agent who couldn't make it to the airport due to a blizzard? A hearty..."FU...Unexcused absence for you" from upper management ....voiding any perfect attendance award travel, and more There are few better examples of money well spent today than paying $100 more for a JetBlue transcon ticket over UA.
@hentaioverwhelming 4 жыл бұрын
The moment they adopted the DEATH STAR as part of their logo was the moment they stopped giving a shit about anything.
@kennyb-17pilot77 4 жыл бұрын
It’s not a Death star and they didn’t adopt you idiot it was a merger with with continental
@Blank00 3 жыл бұрын
Nope, the "United Breaks Guitar" thing was back in 2009, when they had the tulip and the Continental merger didn't even start. United's bad era started in 2002 when Glenn Tilton took over as United CEO
@shaunsmith9526 4 жыл бұрын
Business traveler here - if the best flights to a location are United, then I question if I really need to go or whether I can send someone else. 😂
@chuckinhouston9952 3 жыл бұрын
Hey Company man. You nailed it again. Great job, as always. Gordon Bethune and Larry Kellner did a great job turning around Continental Airlines. Then, a lawyer took over. He ran it into the ground, then for what can only be described as an attempt to satisfy a massive ego, initiated the merger with United - one of the worst business decisions in history. The HQ was moved from Houston to Chicago - another massive error in judgment. Regarding the incident where the man was dragged off the plane - my warning to United employees would be - if you’re going to act like a computer, I’m going to treat you like a computer. Just a tiny little bit of human judgment could have prevented this PR fiasco. If United had offered $2,500 to the first four people willing to give up their seats, how many volunteers do you think there would have been? No. Instead, let’s not offer more than $800 (company policy, after all) and let’s just drag this malcontent off the plane. Good move. Oscar (CEO at the time) didn’t seem to have any remorse. Oscar is gone - thank God. I hope United can get it together, but in my observation, the culture is pretty toxic. Good luck to Scotty Kirby, the current CEO. He looks like a stand-up guy. I hope he can make it work.
@sandysmithvideos228 2 жыл бұрын
Excellent review. United has never got the situation with AFA straight yet. I was on a flight two weeks ago and I believe the FA's had all slammed their fingers in car doors prior to boarding. Oscar Munoz was the most disliked head of CSX, good to see he is keeping up his reputation in another industry.
@TheGhostbuster1989 4 жыл бұрын
"Im sorry sir but the flight is full and we need you to give up your seat." Passenger: "Why do I hear boss music?"
@CocoHutzpah 4 жыл бұрын
My college roommate gave me another good reason to avoid United. He took United to get from Chicago to Queens for Thanksgiving break. Naturally, he wanted to go to Laguardia, that's what his ticket was for. He did go to Laguardia, but his luggage went to Newark.
@Prodigious1One 4 жыл бұрын
Wow! Take carry on bags instead next time. I only take carry on bags.
@thestrangeman069 4 жыл бұрын
That’s because Newark is United’s hub. Not la guardia. He should’ve flown southwest is he wanted to fly into Laguardia so badly
@SVSky 4 жыл бұрын
@@thestrangeman069 Mishandling baggage is the airline's fault ALWAYS. Full stop. No excuse.
@PrezidentHughes 3 жыл бұрын
I never flew on them, but my mum did two separate return trips on business to conferences on two different continents nearly a decade apart and both trips were horrible. After she told me about the first one I vowed to never use them. She had no choice as the conference organisers booked the flights. They are only still in business because they have so many monopoly routes that prop up the rest and also with USA bankruptcy laws being so generous they're able to come back from the grave. It's about time someone decent takes their place.
@kizmo2317 Жыл бұрын
Trying to fly with UAL with a gun is an absolute nightmare. Edit-USA Today isn't exactly well-loved either. Pot, meet kettle.
@brandontabibian4188 4 жыл бұрын
United Airlines: Not enough seating? Time for a beating.
@cancelanime1507 4 жыл бұрын
Brandon Tabibian Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
@MBarberfan4life 4 жыл бұрын
Lol
@ryanbrown5395 4 жыл бұрын
Underrated comment lmfao
@amisner2k 4 жыл бұрын
@Stinger Grail Yeah for real. I've never seen someone go to such great lengths to defend a company before, especially one as notorious as United Airlines.
@mattk7865 4 жыл бұрын
Brandon Tabibian bahahahahahahahaha 😂😂
@vvav 4 жыл бұрын
Instead of "the customer is always right", United prefers the slogan "the customer is worthless trash".
@gamesmovienation3516 4 жыл бұрын
At a certain time they were awesome at least when i went on a flight with them but i guess things changed into what you just said
@Raskolnikov70 4 жыл бұрын
Not quite up there with Goldman Sachs calling their customers "muppets", but it's close.
@Monster33336 4 жыл бұрын
Literally on the phone with an agent who said it's policy to be a dick 🤣
@yuhengwang2185 4 жыл бұрын
Certainly that's how those flight attendants treat everyone.
@screamingbettyXD 4 жыл бұрын
Well I don't agree with how are at UA but I can also say the "customer is always right" it's not true in the airlines industry. There are rules and regulations they need to follow.
@blucat016 3 жыл бұрын
I hated flying with United, especially overseas to visit my sister in Belgium. My itinerary was from PDX to DC to Geneva to Brussels (via BrusselsAir). When I checked in there was a man who stood at the counter for over an hour waiting to check in, startled me a little. Then my flight to DC was delayed due to mechanical issues. That reduced my layover time when I walk across the stretch of Dulles Concourse C to less than an hour. My initial layover in Geneva of all places would have took less than an hour as well including immigration, but just my luck my flight to Brussels got cancelled. Granted this is not United but the rest of Star Alliance fleet, they redirected me to a flight to Zurich where I waited for over four hours in Geneva’s terminal, (which I will say is very nice), then I was able to walk across a much short distance to the gate of my Brussels flight. The return flight kept sidetracking me to different airports to get home (Brussels to DC to Denver to Portland). I understand the hub system more than my itinerary did for me. I would have expect a more direct system if it was from PDX to Dulles or Newark to Brussels and vice versa, not all this bouncing from different hubs for longer periods of time, but the airline rather make inconvenience cheaper for me. F United.
@elisesaid2682 3 жыл бұрын
I was on a flight from San Fran. to PDX. We had to wait an hour or so for the food truck. We couldn't leave the gate until we got service from the truck.
@Sir_Gugharde_Wuglis 4 жыл бұрын
Demon: ‘hi. I’m the embodiment of evil. I’m filling out a job application for United Airlines. I want beat up people, torture them, rob them, kill puppies, etc.’ United Airlines: you’re hired.
@Sir_Gugharde_Wuglis 4 жыл бұрын
Sky Honkler lol
@TheGhostbuster1989 3 жыл бұрын
United Airlines: Im sorry Mr. Satan, but the position is already filled.
@thebestcentaur 3 жыл бұрын
@Sky Honkler can't believe you didn't include Facebook, Amazon, and Wells Fargo!
@aidanderson53X 3 жыл бұрын
That sounds like mr cold from flash.
@harrisonofcolorado8886 4 жыл бұрын
The simple answer: That whole dragged off thing back in 2017.
@theempowerer5718 4 жыл бұрын
It wasn't even that big of a deal
@cancelanime1507 4 жыл бұрын
Harrison La time traveler Aaron Danaraj「SDF38」 They never kicked and dragged anyone off an aircraft, that was republic airlines! Big US airlines like AA, Delta and United have small regional carriers (like republic airlines) fly these regional flights for them. That means they are operated completely by these regional carriers, that means the boarding agents, Flight attendants, and pilots are from Republic airlines not the big airline (in this case United)! So this was done completely by Republic airlines and if you don’t believe me you can check the Wikipedia article on it en.wikipedia.org/wiki/United_Express_Flight_3411_incident! This has got to be one of the biggest misconceptions in all of aviation!
@theempowerer5718 4 жыл бұрын
Anakin Skywalker Oh wow didn't know that, still there brand on the plane and everything though so they still get the blame
@cancelanime1507 4 жыл бұрын
The Empowerer Yes and that’s why there is this huge misconception it was united! They don’t deserve all this blame and hate for that incident!
@stylesrj 4 жыл бұрын
@@cancelanime1507 But they do deserve the blame and hatred for the other shit they did that we sort of forgot about until that incident...
@thundageon5962 3 жыл бұрын
Another reason is because I brought my gaming PC in my suitcase and I told the employees to be carful but soon after I arrived at Atlanta I found my monitor broken. This is what made me switch to Delta instead.
@suspense_comix3237 Жыл бұрын
I did fly on a United Flight in 2015. I didn’t have much of a bad experience on the plane, no one was bad, but who am I to talk, I was 6 when I first flew.
@wilsonle61 4 жыл бұрын
I used to fly Continental and was on the last Continental flight to HNL from DFW before the merger with United. I loved Continental. But for months after the merger, I could tell which airline the attendants worked for before the merger. Former Continental employees were friendly and helpful. The old United hands almost seemed to despise their customers. Your mileage may vary, but that was my experience. One thing is for sure, despite the old attendant's speech of "We appreciate you have a choice when traveling", you really don't anymore. And the airlines know it. I despise flying anymore. It is more an endurance race than a travel adventure anymore regardless of carrier. Flying is my last resort.
@supercjh 3 жыл бұрын
Yep, we all loved Continental.... very sad 😢
@insert_username_here 3 жыл бұрын
You either die a hero, or you live long enough to see yourself become the villain.
@MForrester 3 жыл бұрын
As a former Continental Airlines employee I agree with this (Proud to be an "Ex-Con"). United needs to read "From Worst to First" again.
@rafaelwilks Жыл бұрын
Try Emirates!
@Otaku2803 4 жыл бұрын
I've flown with United twice.The staff at LAX was extremely rude. Self-checkin was required, there were enough employees and check-in was about to close but all of them refused to help. The second time I flew from Tokyo to Lima with a layover in Houston. I was very confused about whether I should pick up my suitcase and check it in again. I asked ten employees and everyone told me something different. When I arrived in Lima, my bag was not there and it took one week to get it back. Both times, the flights were hopelessly overbooked and I had to run to be assigned a seat so I wouldn't get kicked off the flight.
@perikaveera 3 жыл бұрын
Try flying Newark-Mumbai. Asked for a cup of water because I'm diabetic and needed to take my meds 15 mins before dinner, response was - "You GONNA HAVE TO WAIT". the water never came. That's one example, once on the same 16 hr non-stop flight on the same route, my wife and we were told that's no more dinner, foods over because we were in the rearmost seat. Jackson, Mississippi.
@OGDeepStroke 3 жыл бұрын
I once had to fly on United from the west coast: attempt to check in 90 minutes before my flight, made to wait by an employee for 30 min, that employee leaves, a different one shows up and tells me I was too late to check into my flight because there was now only an hour left.
@steampunk888 4 жыл бұрын
United flight attendants have been some of the nastiest people I have ever encountered in the course of a paid service. On a first class flight to Hawaii, they seemed to relish telling me I would not be getting a first class meal, because "you have fewer miles than anyone else in First Class." They also woke me up at the end of the flight by saying, "Where do you think you're going?!," because, being asleep, I was not deplaning. Like most true statements, here is one that is not very PC: the older ones are worse.
@Prodigious1One 4 жыл бұрын
Yikes! That sucks!
@One_of_Many750 4 жыл бұрын
SteamPunk Older Ones Tend To Be Stuck In Their Ways.
@One_of_Many750 4 жыл бұрын
Sky Honkler Fair Point.
@xiaoka 4 жыл бұрын
It’s because of the law and the union. Older, more senior flight attendants get the choicest jobs, international flights and first and biz class sections. They aren’t selected because of their quality service and attitudes.
@xiaoka 4 жыл бұрын
Seniority rules is not always good for the customer.... which is one reason why foreign carriers are so much better rated than US ones on international routes, especially for biz and 1st class...
@thegeekgaming6037 4 жыл бұрын
Do a video on why southwest is so successful and have such a low rate of complaints (lowest in the world year after year)
@maverick9409 4 жыл бұрын
Yesss!!! Please?
@amberdawn868 4 жыл бұрын
Very yes to this please! They definitely gained my support after how simple it was to fly my family with them over other airlines!
@RudyCantGame 4 жыл бұрын
Cheap tickets
@hotwax9376 4 жыл бұрын
@@RudyCantGame And bags fly free, don't forget that.
@cripstopheriii3509 4 жыл бұрын
ever since I was young I flew with southwest for years across the states and I can’t recall ever having problems caused by anything other than weather
@operaanimelover369 3 жыл бұрын
United Airlines brings back so many painful memories. Seven years ago, during my Christmas break, I flew with them in order to visit my family friends in Minnesota, South Carolina, and Florida. The worst thing that happened to me was the fact my luggage was delayed in arriving. Speaking of which, all the delays and cancellations have done nothing to salvage them. Long story short, I wanted a reimbursement of what occurred when I landed in Minneapolis and they did not act on it after I bought clothes and amenities. No! Instead of reimbursing me, they charged the damn receipts to freaking AmWay! Why did they do that? I don't know! United Airlines never took accountability and for the rest of my natural life I am never going to fly with them. It seemed like trying to ask United Airlines to step up their customer service is like talking to a huge brick wall!
@Geocon04 3 жыл бұрын
I bought a first class seat, and they threw me in a middle economy seat with no refund. That was the last time I flew them.
@chltmdwp 4 жыл бұрын
I flew United Airlines for the first time in my life in 2019 from Korea to the US. I was really scared to fly actually, not knowing what to expect from them. Thankfully, they didn't drag me out of my seat, nor damaged my luggage. Got back on time, however, the experience was a mediocre as I fly Delta Airlines often and they are my favorite airline.
@MojaveDan 4 жыл бұрын
Next time fly an Asian airline to or from Korea. The worst Asian airline is better than the best US airline.
@eadecamp 4 жыл бұрын
@@MojaveDan Unfortunately active military coming from overseas to the US are required to fly on US carriers. One reason is if they're traveling on duty, by federal law they cannot be bumped off a flight.
@erikrubino9134 4 жыл бұрын
I love Alaska airlines i just wish they were a bigger airlines that fly international
@andrewbuhman1066 3 жыл бұрын
If you flew to Korea on anything other than Korean Airlines, you're doing it wrong.
@chltmdwp 3 жыл бұрын
@@andrewbuhman1066 KA and DL are on par. They are ckose partners and I have flown with both of them to Korea. I recommend them both.
@chilkootsailor492 4 жыл бұрын
United: Kills a puppy Literally everyone: Kirby has found your sin unforgivable
@philmontejano5971 4 жыл бұрын
Their owner killed it
@indahooddererste 4 жыл бұрын
Well many pets die on flights. but on united flights according to statistics your pet will more likely die than on any other airline.
@samuraijackoff5354 4 жыл бұрын
Phil Montejano United lead it to the noose then.
@staycgirlsitsgoingdown2 4 жыл бұрын
Kirby has found a gun
@svengonsalves8538 3 жыл бұрын
Thanos Kirby has dark thoughts
@Zeroneii3 3 жыл бұрын
I once flown on a Italian airline when I was around 8 I miss the food the pasta was amazing
@cyberherbalist 3 жыл бұрын
I had never flown on UAL until this week. Flew from London to Chicago and then on to Seattle. I was actually pleased with the flights and the personnel. I expected much worse.
@elizabethnwachukwu5310 2 жыл бұрын
I flew with them and had a pleasant experience, maybe because is international flights?! Not sure am using them soon so hopefully it will ba a pleasant experience again.
@jace1113 2 жыл бұрын
They have a new CEO and a renewed focus on best customer service. It would take them awhile to turn people's bad perception of them around.
@Yapmanpac 4 жыл бұрын
Imagine taking an airline that prided itself on customer service and then mauling it to bits Continental, we miss you ;-;
@texasyojimbo 4 жыл бұрын
Yes, I enjoyed flying Continental as a kid. Now I pretty much avoid UAL like the plague.
@ecoRfan 4 жыл бұрын
Yeah it hurt to lose Continental. And the timing of this video is ironic with the virus pandemic. Pre-merger United always stunk unlike Continental in the late 90’s and 00’s. Fun fact: N545UA (coincidentally shown at 5:45 in this video) made its first flight the very day I was born.
@ecoRfan 4 жыл бұрын
Sadly with the dog death incident in 2018, I found out that was a former Continental crew. Still the pre-merger United culture was worse than pre-merger Continental.
@stachelsamurai 4 жыл бұрын
@@ecoRfan I just made a post about that matter. XD The thing is that the work force is definitely disgruntled and gagged by the United policy. Imagine working in a snake pit after working for one of the most amazing airline there was in the US.
@ecoRfan 4 жыл бұрын
@Stinger Grail Apparently it was quite a turbulent flight. There was also a language barrier between the attendant and passenger. But that's no excuse for downright KILLING someone's pet like that. As to it being an experienced crew, most of those former Continental crews are good. This attendant didn't seem to understand, and was being forceful about doing the wrong thing.
@oldrecipfe 4 жыл бұрын
At my cargo airline we traveled UA frequently for positioning and deadheading. Our slogan for them was, "Fly Untied Airlines ...We're not happy until you're not happy".
@capcoder2509 3 жыл бұрын
Are you saying United airlines are good because they are not
@MQretrolite 3 жыл бұрын
Kappa
@ryang5441 3 жыл бұрын
@@capcoder2509 no, it says that United airlines becomes happy when the customer becomes unhappy
@kevinbuja4373 2 жыл бұрын
🤣🤣🤣 I laughed for minutes. Thanks.
@gabrielort3531 2 жыл бұрын
When you fly them, isnt that thanks to free passes? Just checking.
@etjulien 8 ай бұрын
Being a former employee of UAL, I can say this is on point. One reason you missed: the infighting of management at the corporate level. Which translated to a hostile work environment, and a less than friendly environment for the passengers. A very low vibrational airline to work for. However, I hear other airlines have some issues as well.
@shadowstar8331 Жыл бұрын
I was on a United flight and they were serving food and a person had a food allergy. So he asked if they had something else and the flight attendant said “take it or leave it.” With a rude tone
@DogerBeaner 4 жыл бұрын
The moment when he said that they were harming pets, I started hating them
@Conwera 3 жыл бұрын
@No Ye why
@arjunarun9147 3 жыл бұрын
@No Ye shut up animal abusing karen
@Conwera 3 жыл бұрын
@No Ye but DOGE! is right
@sanchitmehta6513 3 жыл бұрын
Yes they are very dangerous for you DOGE!
@bcnicholas123 4 жыл бұрын
They don’t deserve any bailout money. Let them fail
@Laurabeck329 4 жыл бұрын
They own the government. They can get whatever they want. Why do you think industry was deregulated in the first place?
@amisner2k 4 жыл бұрын
@@Laurabeck329 It's still heavily regulated.
@Laurabeck329 4 жыл бұрын
@@amisner2k are you kidding me? Regulations are bare minimum. None of their workers are unionised and prices for almost everything have gone out of controll. If we absolutely have to have private companies at least we should force them to work for public good rather than private profit. Nationalising them all would be by far the best way to do that but heavy regulation is still better than nothing.
@todoldtrafford 4 жыл бұрын
Mihovil BeckV that’s literally the dumbest thing ever. They’ll turn into USPS of the airline industry
@Laurabeck329 4 жыл бұрын
@@todoldtrafford just so you know USPS is one of most liked government services.
@gilesbowman1189 2 жыл бұрын
They NEVER run on time, and if they leave you stranded, just wait we'll have another flight sometime.
@colincampbell767 2 жыл бұрын
IMO one of the things that really dropped airline customer service has been the on-line websites that sell tickets - allowing you to get the cheapest price. As a result - the airlines have been focusing on providing the seat for the cheapest possible price. And since customer service is an expense - customer service has been one of the first things to go. One thing I've learned is the if I'm flying internationally - fly on a Japanese airline. The Japanese people seem to be very insistent on quality food - so a Japanese airline consistently provides good food.
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