Continuous improvement strategies such as Lean Six Sigma or the Toyota Production System are well understood in the context of the factory floor. What many executives don’t realize, however, is that when properly applied, the concepts and principles underpinning these methods produce even quicker and more powerful results in the office.
If you’re interested in improving work, no matter what type of work it may be, watch this webinar presented by MIT Sloan Senior Lecturer Don Kieffer.
You may also be interested in his courses Implementing Improvement Strategies: Dynamic Work Design (executive.mit.edu/iis) and Business Process Design for Strategic Management (self-paced online). (executive.mit.edu/bpd)