Do you currently have overheating issues? 👇

This is the MOST important issue for those of us that have paid a premium for LTE watches - it regularly overheats when the signal drops and is simply an expensive and useless feature of this watch. As for the fix the user has offered in this video - c'mon man! - mobile towers have one setting - max power output for maximum signal strength and range for customers. Modulating individual signal amplitudes for every single device connected to a tower seems technically unrealistic (Any comm's engineers out there that can comment?). Most likely when this user switched carriers they got extended coverage not offered by their previous carrier. The only other alternative I can see from this user's experience is that the carriers can change the type of signal packets more suited to watches (maybe someone can comment if is this a thing in mobile network land?) When I experience low signal - my watch overheats. It's that simple. Walking up the stairs in the middle of my house - low signal -watch overheats. In a small terrain dip while out on a run - low signal - watch overheats. This is a Samsung issue and not even being acknowledged by Samsung. Can someone in this industry with a strong voice please call this out - it's ridiculous the product has not been openly and widely ridiculed in the tech media and Samsung can keep marketing and selling this feature without a fix. It's like Galaxy s7 battery fiasco but nothing is being done about a faulty product. I suppose your device needs to catch on fire while flying on a plane for Samsung to offer to fix a faulty product. End rant 🥵

Glad I found this video and checked the comments. I got a LTE Watch 4 Classic right when they were released but kept having the overheating problem. Replaced it and still had overheating problems again. My original Galaxy Watch, and the Watch 3 I have now never overheat with LTE use. I keep wanting to give the Watch 4 LTE another shot, but definitely not wasting my time after reading these comments. It certainly makes me skeptical of tech reviewers online, as there's tons of people reviewing this watch (including LTE model) and I never see any of them mention overheating issues. Also makes me less likely stick with Samsung products in the future.

I spent about 4 hours on the phone with Samsung and AT&T. Eventually they told me I had to send it in which I did. When I received it back I was able to make a 30 second call before it overheated. I called and they wanted me to send it back to them. I can't continue to do this and can't seem to figure out what the problem is. I do love the watch. It is the lte version and only overheats when away from the watch.

I have number sharing on T-mobile US and constantly overheating on LTE. I sent my first Watch 4 Classic back to Samsung and they claimed they repaired it. It was still overheating. They replaced it with another and it still overheats. Was hoping a firmware update would eventually resolve this issue but no luck yet. Very frustrating especially when we are paying extra for a monthly watch plan and this continues to be an issue.

I just started experiencing this with my watch and did just switch carriers. Problem is this carrier, like others, has number sharing. That being said, number sharing has nothing to do with this overheating issue. To pay the amount of money I did for this watch to have it be rendered useless when I'm outside walking (it overheats within 4 minutes in the sun and any temp about 70) and then takes 15 minutes to cool down. I can take my phone out with me, have it be in the sun as well with no overheating issues. I was very excited to get this watch a year ago but since then, feel it's been a rip off and hasn't lived up to expectations.

Mine has number sharing and It over heats constantly. It's the 40m version Edit: I'm with ATT

Mine would overheat randomly for no reason when I first got it. But it hasn’t done it anymore since the first update. I don’t usually talk for more than a few minutes using it as a phone. But so far. So good. By the way, it does use the same number as my phone. And AT&T has it specifically listed as one of my devices

I have number sharing and my watch overheats. I don't believe this "fix" at all. I've had my GW4 LTE for about a month now and I've been so happy with it until it started overheating just a few days ago when I was making a call with it. I manage to talk for about 15 min or so, then the overheating issue begins. Now I don't know if I should get a new one or what, since apparently this is an issue with all GW4.

I just got my watch yesterday and I'm with att and they have number share and my watch was overheating 5 minutes into any call I make so this is definitely not a fix at all. I was really hoping to find a real fix but this isn't it and is completely wrong.

I have had this issue multiple times when standing in a major shopping centre with full reception with number sharing.

Mine overheats on Verizon and mine is number sharing. This still effects me. Wish someone could help.

Today I have unboxed my galaxy watch 4 classic LTE but I faced this over heating issue even using a mobile plan (number sharing) with phone.

I have a new LTE 40mm Galaxy Watch 5 on AT$T with their NumberSync (sharing) turned on. I was able to be on a call for 4 minutes and 30 seconds then received the Overheating Message and call quit and watch went into cooling mode. Same issue happened with my previous GW4 Classic 42mm. Doesn't seem to matter if the signal is strong or not. GW5 is on OneUI 4.5 with Software Ver. R905USQU1AVH2. I hoping that some future firmware update helps to fix this issue. I also have another GW4 Classic, 42mm with a T-Mo Digits plan. Running a test right now and have been on a phone call on the watch for 14 mins and 48 seconds and haven't got the overheating warning yet! This is a first in a long time!

I have number sharing. Watch has different number and the over heating still happens so this isn't true. And my account is set up correctly

Absolutely incorrect. I'm on tmobile and they correctly identify the watch as being a watch, however i can only make 90 second phone calls before it overheats

They need to fix that in a update been having that issue it is ridiculous 🤬

No overheating issues for me, still watching your video.

Got my watch. It was great until I traveled. Wasn't much cell service in my travels. Watch keeps overheating. Turned it off and ready to throw it out. Until I seen this. Now at least I know it can be fixed. Still not sure how but I guess calling bell will be a start

I had number sharing on at&t and my watch would overheat when just sitting there not doing anything

Got the overheating problem on the LTE classic watch. Doesn't work properly without bluetooth on (Possibly just a delay in setting it up fully on their end (Vodafone) I only got it yesterday. Part of what your video says seems to be accurate - every time my watch loses connection with my phone over bluetooth, it decides to tell me its overheating (* Only happened at home, I have terrible signal for mobile phones, but I do have wifi on with my watch so wtf?) . Didn't realise the connection with signal until watching this video. Not remotely impressed to be honest, trying to call my service provider now but of course they won't have a clue about this issue.. Time to send it back already and just wait for the Galaxy watch 5??

Nope. What the user is saying is not true. I have number sharing on my watch and still overheats. Orange Romania.

I had never heard of this problem until today. I activated my plan 2 days ago and received my first call today. I got the overheating message and had to reboot the watch. 1 single call did this. I got the number sharing plan, so it shouldn't have been a problem. I'm gonna make some more tests. If this continues, I'll ask for a refund and pick the non-lte version. BTW, I have a strong LTE signal here.

Glad I have Bluetooth only, wish battery lasted 24 hours all the time though. Not that big of a deal. It's a fun little toy to have

Att replaced my watch 2 times. I have been using my watch for over a week and still no over heating. My wife got hers and she hasn't experienced any over heating problem. I can say that in my case it was because a faulty watch.

I tried all this but still overheating in low coverage area.

I have the watch5 pro. It's heated several times in the 5 hours of me having it

Thank you for all you do. This is really helpful.

Can confirm it's still an issue today. Took a 5 minute call and it started burning my wrist and then hung up without warning, flipping to airplane mode. Had to turn it off and let it sit before restarting. I cannot believe a tech company so mainstream as Samsung could let this continue. It's been over 5 months. What gives?

I have the Lte version. I just canceled my esim plan because my watch got overheating all the time. I can't really use the Lte on my watch. It was a waste of money to buy it. My first and last Samsung watch for sure.

I just got the watch 6 lte and it overheates despite companion .

Ive had my watch 4 for about a year and a half on share number plan with my s22 ultra. Never had a problem untill last week with new update. It kept over heating and discounting from my phone. But.. after looking into it i realised my bluetooth was on. Ive never used BT on it before and always used wireless feature to connect it to my phone. I think the BT automatically turned on with last update. Since turning BT off it hasnt had any issue. Just thought id mention that.

Have tmobile and they have a watch plan and it still overheating

This isn't true... I have number share and my watch is overheating 😒

My Sm-R800 Galaxy watch continuously powers down ~20 seconds after powering on due to "overheating" - but the watch is a stable 70°f and definitely not overheating. Any ideas? I've currently: Ensured the watch and app software are up to date. No dice Factory reset the watch. No dice Left the watch in a bag of rice for 72 hours. No dice Swapped out the charging cable and the charging station/dock. No dice I'm more than happy to fix it myself, I just don't know what I should be looking to replace. Many thanks guys!

Ive had my watch 4 classic for nearly a year. I cannot pin down the overheating issue. Sometimes i go for weeks with no overheating. Sometimes i just give up trying to use it away from phone. I want to be contactable when out running without taking my phone with me. The only thing i have spotted is that if i start playing downloaded (spotify on watch) music BEFORE i leave my phone at home it tends to not overheat but not guaranteed. If i leave the house then start trying to play music it almost always overheats. Ive bought the watch 6 classic in the hope it is better. Im just waiting on O2 setting up my esim plan

I'm with ee in the UK and I use number between the watch and phone and I can barley use it on LTE. It drains the battery within 6 hours of minimal use and overheats when I make a phone call 👍 absolutely fine if I'm connected by Bluetooth, will last 2 days of heavy use. So I literally just use it on LTE for cycling. 1 he cycle with GPS and music (which is downloaded on the watch will eat about 40% battery 😂👌

I have one number plan share and watch still overheat mate

My carrier has numbers haring specifically for galaxy watch and I still get overheating. This is 100% a qualcomm LTE chip problem

I noticed this at the weekend after provisioning the eSIM on a watch that I'd had for a week. Almost immediately got the "cooling down" messages on LTE. Today, I called Samsung who said "it's due to low cell signal, it's a carrier issue, you need to talk to your mobile provider." I explained that I didn't think that the provider is going to install a new tower outside my house to fix their watch issue. Nor would that solve the problem the moment that the wearable devices moves location to another with weak signal. 100% it's a Samsung issue and I explained that I shall make it my duty to use social media outlets to add my comments as to what a pile of shit the LTE implementation is.

Sir, I have been a long follower of your Galaxy Watch 4 videos, am from India. Here I failed to update to the latest software update in my Bluetooth 40mm Watch 4 repeatedly. Copying update to watch fails. Tried resetting the watch, paired unpaired the watch, attempted update from watch but failed. Customer support suggested to visit service center. Is there no way left since my watch works fine and successfully received the major update before the latest OTA? Please help.

I still do and I have AT&T good signal no problem low signal maybe yes maybe no. I have made hour long calls but I’ve made 2 minute calls and go overheating. If Apple can manage with no problems why can’t Samsung? Now I’ve never heard anything about overheating on Apple Watch but I could be wrong. Samsung need’s better engineers. You can have the best hardware and Samsung does but with out strong engineers that can work the hardware your just stuck spinning your wheels while Apple dominates.

true 2 of my watch 4 classic lte 1 for wife one for me had no issue, when i lost mine bought a third it frequently shows heating issue....looks like i need to configure esim mobile plan sharing correctly

I have a companion watch (same phone number s my cell phone) and I experienced overheating when I first received my watch. I experienced overheating when wifi and data were turned on at the same time. Once I turned off WiFi the overheating stopped. Plus, I turned off several functions I will never use.

I've had this overheating issue right out of the box, then relaized that it was due the Fast charging Brick i used, try a brick with output 5V & current out put less than or equals to 10ma 5v 2ma or 5v 10ma works fine without any issue

I just got my galaxy watch yesterday and had to set it aside several times due to overheating and it basically burning my wrist. Hopefully I can talk with my carrier to resolve this issue.

I believe that user is Incorrect. I have number share with At@t in the US and had the same overheating issue.I also had the issue with my S3 frontier....but it seemed to resolve itself after some time...and some updates. I swapped for another watch and will do more testing for the S4. It's a Samsung issue...they throttle the watch too fast. It's barely warm when it decides it's too hot to operate and shuts down. They need to allow it to get warmer. Could also be a hardware issue where the watch breaks in a bit more overtime and is able to dissipate heat better the longer you own it....maybe.

My carrier (Telstra)has device sharing so have same number on watch here in Australia but still suffers from overheating

I am having issues with my Samsung Galaxy 4 watch getting to hot. I watched the video and I do not have the number share option. What would be your advice other than finding a new carrier. The area I live in has only a few that work well. Thanks for the video. It was very helpful.

I have the watch 5 pro with Verizon (USA) with a shared number and still have overheating issues and they have devices under the account. Any suggestions?

A most simple solution is just to turn off mobile data during a workout at remote areas... I had the overheating issue in a specific loaction in my running trail over and over again, I turned off the mobile date toggle, downloaded my spotify playlist to the watch, and Walla... 2 hours hike today at the same area, health monitoring on, gps on, music playing, and no overheating at all. For me, I use the LTE feature during workouts only as emergency so I don't miss anything turning the mobile data off during a workout..

I’ve got overheating issues on BT version 42mm classic since day1 which was really unexpected. I replaced the watch, hopefully won’t happen anymore.

Mines overheating in a cold room with number share on AT&T

I have number sharing and watch overheats regularly during outdoor workouts in even moderate temperatures (20C), which then cancels the session recording. Pretty annoying. I've just turned off LTE to see if that help during workouts. seems like this should be fixable with a software update....

Facts. This issue exists. Is as if the watch constantly searches for towers.

I have number sharing and still overheats after 20 seconds

I have number share with my carrier, still overheating

Strongly disagree. I have a watch/phone together plan (airtel India) and still overheats in about 2 mins of active LTE use (like calling, navigation, downloading apps etc). To be fair, the place is pretty hot.

I never had the overheating issue; but I am on Verizon and do have number share... So I guess that's why I never had the issue. Thanks for the info!

my Watch 4 LTE (SM-R875F) overheating random times call drop (5min,6min,10min). This problem is software not hardware. Samsung needs to fix this immediately with a software update.

I have a frieds old samsung w4 (his service just let him keep the watch) after a replacement. it overheated frequently then died. Battery is now fried and it seems like the ribbon got hot and brittle, it snapped in half when carefully removing back. No LTE, but had number share. His would overheat working outside. Can update after repairs

Just paid for two galaxy 4 and galaxy 4 classic and they over heat

What am I supposed to do if there are no companion plans in my country? I want to literally disable cooling mode.

I have a watch for classic on a 1 number plan and I can still only make phone calls on my classic watch for 2 minutes before it overheats every single I've had to turn off my Lte option when connect you to phone as even if it is on automatic my watch overheats after 30 minutes or 40 minutes of I've exchange my watch four times with

FIXED!!!! Put samsung watch 4 in ziplock bag. Make sure it's sealed. Put in freezer. Perform software update while watch is in freezer. Once update goes through. (Took several tries) no longer have over heat message constantly

I have number sharing and my watch just started overheating...I will not get another smart watch, going back to a regular watch

I have a shared number and also have an overheating problem !!!

I'm facing the same issue here in Brasil. Maybe I'll try it out, but it's too much trouble changing carrier. I'm so disappointed.

Still overheating esim from Orange Poland. Samsung replaced all the insides on warranty but watch still overheats. I will try to get the refund next time.

Just got a replacment galaxy watch 4 classic lte from Verizon, still overheating. This is annoying af.

Unfortunately not a fix my carrier t mobile has plans specifically for the watch and my classic watch 4 lte overheated right out the box lol. Thanks for the attempt👍🏾

What about 02 services plan I am on is this going to overheat on the new Samsung 5 Pro watch if so I will cancel the new watch coming I can keep my mobile number for my mobile so when someone calls It should receive on the watch

Thats bs because im on Verizon and have number share and still overheating. I dont even use it because it burned my wrist the last time. Its completely garbage. Stay away from watch 4

YEEEESSS I didn't have over heating options BC I have BT but having 5min to talk and then over heating is annoying

nothing to do with number sharing to resolve the problem, its the same reason why your battery drains quickly on your mobile in areas of weak to no signal, the device constantly tries to find a signal to lock on to, this then causes the watch to overheat. overall it is a design fault of the device and should not be blamed on the network provider

My phone has been "off" for 3 days, I do have phone/watch phone sharing. If I talk more than 3 minutes on my watch phone, it shuts down with a message that it is cooling so your fix does not apply to me; but thank you.

Excellent video, good to know. Love my Tab S8 Ultra. 🥳

Thanks

I have the T-Mobile stand alone watch plan. The overheating issue is a consistent problem: ★ Everywhere when LTE is on ★ Same when connected to WiFi & in use ★ Especially when Bluetooth connected to phone concurrently with either of the above ★ Sometimes when only Bluetooth connected to phone + battery saver on Ω★⟩⟩⟩>»›Unless I start getting too far away from the phone (from bedroom to living room about 30-45 ft with 1 wall) ∞Ω★★ If I am somewhere with hot ambient temps above 75-80°F for too long it overheats more frequently, no matter what settings, if I'm doing anything or not on the watch, even in airplane mode rarely cooling down enough to come out automatically like normal. ∞Ω★★★ Same overheating as above in normal or cool ambient temperatures when the battery saver setting IS NOT turned on with just 1 connection type in use

Yes, I had overheating issues in my GW4 44mm LTE. My Carrier is Airtel (India). I did not presume this might be this issue... I agree what he said... but I already requested for porting my Carrier to Jio (India). I will comment here if my issue is solved. Thanks for sharing man 🙏

Sorry, muss ich mal auf Deutsch nachfragen. Der Carrier ist der Anbieter? Also wenn ich die Nummer meines Telefons mit der Uhr teile (1&1 Multicard) gibt es das Problem mit der Überhitzung nicht?

Yeah, mine overheats and my carrier has number sharing. So, nope.

Very useful info! thanks!

I still get overheating issues. Bouta take it for that refuuuuuuuuuund.

Got mine in dec of last year and just wearing it without any calls it overheats. Useless in my opinion.

Sadly, the only real solution I have found is to disable mobile networks. Always draining/overheating as the device struggles in areas of low cellular signal.

I'm still not able to use my galaxy watch 4 classic since that last update 😞 got disconnected from galaxy wearable and when I try to reconnect I get to 30 percent and I get a crashed message spamming my phone... So disappointed! I love this watch and now it just sits in my drawer. ive tried everything...

overheating and not charging anymore after just one year of just little use.... waste of money and time

Have lots of issues with my Galaxy watch for always been overheating and exactly like his story they sent me another one in exactly the same problem happened but that's only one never figured out how to install the Google Assistant and cannot tell Bixby to navigate to anywhere cuz it says no navigation capsules installed don't know how to contact a human on this planet to actually get help have posted here twice with no reply even put my email address hoping someone would reply but nobody does nothing unless there's money or fame involved.

Yeah that's how it works though what I do for a living I'm inside the shipping containers at times and that's when we're overheats I think it's looking for the signal too damn much

I use a share number and have overheat, its not a solution. Its a software problem and Samsung not fixed. Look, Apple Watch séries 3 uses a older and slowest processor than a Galaxy Watch 5, and i never have overheat problem. Very disappointef with Samsung..

As soon as I got my LTE service, it started getting overheat. Canceling my service

Shameless Samsung is not doing anything about this after they sold us the watch ! Never buy galaxy 4 lte !

My Galaxy Watch 4 Classic 46mm just started overheating while charging about a month ago. Now I regularly get messages that my watch shut down to cool off, and often it is hot when I pick it off the charger! I have switched charger pods twice and it still does it. Is anyone else experiencing this? Occasionally in the past it would overheat if the magnets were misaligned, at least I think that was the cause, but it was a fairly rare occurrence. Now it gets hot everytime I charge it! I have all updates installed and am not running the Beta 4.5 software (I missed signing up in time!). I LOVE my GW4 Classic and don’t want to damage it, especially as the 5 doesnt even have the rotating bezel (What were you thinking with removing that Samsung???). Anyone else suddenly having this issue and/or have a fix???

My watch has number share. And I have overheating issues. So.... What the hell?

For me, (i'm from France by the way), i have overheating issues dispite the number sharing option, so i think that's not true everywhere...

That didn't make any sense at all

I had it on my old galaxy smart watch but I solved .....it was melted glue under cover of sensors, after cleaning it, no more message saying to cool down. I have this watch for more than 3 years, never a single problem till today, tought was the battery, it wouldn't keep turned on for more than a minute,. I was lucky when I notice the cover moved a little to one side, than I saw all the glue over the sensors. After a deep cleaning it is working like new, only problem had to use clear tape to secure the cover 😒 🤷‍♂️. Hope someone finds helpful this information.

This is my 4th watch that I got that is overheating my last 3 watch wear all overheating and not keeping a charge and not getting any single at all and now the carrier I'm with is telling me to come back when there is a manager instore like wtf dose any of this have to do with the manager just give me a different watch and set it up for me and I'll b gone

Wow, that's interesting. Has anyone else experienced this?