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This lesson provides useful English phrases to help you in different situations you might encounter while working in a call center. I also include some tips to make sure you have a more positive experience with each interaction. Level of English-Advanced.
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Resources:
www.academia.edu/29811765/Cal...
www.espressoenglish.net/telep...
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FAQ:
1.Where are you from?
My parents are both Mexican immigrants. I was born and raised in California, US and right now I am living in San Jose, CA, USA with my spouse and our pets (Estrellita 🐶 and Skye 🐱)
2.How long have you been teaching?
Over 8 years full time teaching-before that I did individual tutoring for 6 years. I've worked with youth and young adults in California for over 4 years now. Before that, I taught ESL/ELD classes at a middle school for 3 years in Dallas, TX as well as at an adult language school in the evenings.
3.How many languages do you speak?
Well I speak 2 fluently, and then some.... :)
English-fluent
Spanish-fluent
4.What age groups have you worked with?
Pretty much all ages over 10. I have worked middle school (11-14 yrs old), college (17-23 years old) and older working adults (23+ years old).
5.Did you always want to be a teacher?
I always wanted to be someone to help a lot of people in any way, but no. I didn't know it was something I wanted to do until my first year in college when I volunteered at an elementary school. Growing up, I also wanted to be a firefighter, pediatrician, professional pianist, and an archeologist with a focus on Egyptian history hieroglyphics amazed me as a kid
6.Why teach English?
Why not? lol...honestly, it's been so rewarding to meet people from different cultural backgrounds and learning from them also while I teach them English like learning about their traditions, food, languages, life experiences, etc. So while teaching English online is super fun, I also love interacting with people as much as possible, online and in person.
7.Do you teach online classes?
Since I do teach in person, I currently do not offer online classes. I am looking to create my own website in the next year with more resources for English learners.
Do you have other questions?? Write them in the comments section! I'd love to hear from you! I appreciate all comments and feedback.