Using the Smart Dispense automatic laundry detergent feature on GE UltraFresh Vent clothes washer

No video

Using the Smart Dispense automatic laundry detergent feature on GE UltraFresh Vent clothes washer

Рет қаралды 87,468

FixThisHouse

Күн бұрын

How to use the automatic laundry detergent dispenser on a GE UltraFresh Vent washing machine.

Пікірлер: 278

@tyronebeck5688 8 күн бұрын

THANK YOU for these VERY informative videos about my GE NEW Washer/Dryer! I am NOT a Millennial, so ANY kind advice is HIGHLY appreciated! The more detailed the explanation with visuals the better!

@fixthishouse3303 8 күн бұрын

You’re welcome!

@matts5308 Жыл бұрын

Thanks for helping us figure out how not to use smart dispense! We have a new baby and didn't want to use the current detergent that's in the smart dispense! So very helpful! Thanks again!

@blesslisam 2 жыл бұрын

My goodness but this was a LIFE SAVER! Could not figure out how to turn the smart dispense off. Turns out the button was just sticky so after numerous hard presses it turned off. Before your video I thought there was something else that I had to do. This showed me I just needed some perseverance. Thank you!!!

@fixthishouse3303 2 жыл бұрын

Our button is sensitive to touch. I can’t actually push it in. But you figured it out, so that’s awesome! Thanks for watching and commenting!

@lacreshajohnson5576 Жыл бұрын

😆😆😆🤣

@longbones77 2 жыл бұрын

Thank you so much for posting this video! I bought this washer used with no manual and couldn't figure out the "tank low" light. I had no idea that drawer could be pulled further out. Boy, do I feel dumb. Lol Refilled the smart dispenser and voila...light went off.

@fixthishouse3303 2 жыл бұрын

That’s great! Our low tank light doesn’t reset until we refill it AND turn the machine off and on. Thanks for watching and commenting!

@jonespa 2 жыл бұрын

Thank you, you just saved us a repairman call and bill. We could not determine why the Auto Dispense was not working. Thanks to your video we discovered the Auto Dispense was toggled to off. Whew!

@fixthishouse3303 2 жыл бұрын

Good work figuring it out! Thanks for letting us know 😊

@Bri-nd2hg 3 ай бұрын

How did you tell it was clogged and how did you unclog it?

@fixthishouse3303 3 ай бұрын

To use the automatic detergent dispenser, make sure the SmartDispense feature is turned ON (Auto, Less or More should appear next to the SmartDispense button). If it’s on AND you have liquid detergent in the back of the drawer but it’s not working, it could be clogged. You can remove the whole tray and drain the liquid detergent from the back compartment into a bucket and then you can wash the whole drawer and inspect the pencil sized plug hole on the back side. I think that’s where the clog would be.

@bobosputnik 3 жыл бұрын

Thank you for this simple and clear walk through!

@barbarazurilgen 3 жыл бұрын

I am watching it a second time, I use your brand also, and I share your sentiments and appreciate your candid tips.

@fixthishouse3303 3 жыл бұрын

I like affordable detergent - most are the same... maybe Tide is more concentrated with more fragrance and some extra optical whiteners, but we just add Oxyclean when we need extra stain fighting.

@yanghuazhang9781 3 жыл бұрын

Thank you so much for teaching me how to use powder detergent over the loaded liquid detergent.

@fixthishouse3303 3 жыл бұрын

You’re welcome!

@migtin688 3 жыл бұрын

This was great and exactly the information I was looking for about this feature.

@barbarazurilgen 3 жыл бұрын

thank. you I greatly appreciate your time to explain this you did an excellent job and your were thorough and spoke and a pace that most can keep up with even their language English is a second language, thanks agains, great job!!!

@nicolerichardson7753 3 жыл бұрын

Thanks for the info very helpful 👍got a set 2 weeks ago I can't stop washing the dryers even more awesome my old set which was only five years old took one hour to dry a king size comforter now they dry in 15 minutes in the process of hooking up the steam dry system on my dryer

@cobraplayz1848 Жыл бұрын

Hey - do you still use this machine? Is it possible for me to learn from you who you like it and some further specifics about the machine?

@BlessedShihtzu Жыл бұрын

Thank you! It’s exactly the instructions I was looking for. ❤

@newmouse 2 жыл бұрын

Thank you! I couldn’t understand it from the manual

@railroado1238 8 ай бұрын

Wow thank you so much. I just bought the exact same one and was wondering how they worked

@lacreshajohnson5576 Жыл бұрын

Thank u for help. Have same washer for year now & use the tide dispenser. But want to use a packet and didn't know how to turn off the auto sensor.

@rodericknelson8371 2 жыл бұрын

Excellent detail and very helpful! Thank you!

@freecheese4143 Жыл бұрын

The best video on the subject! Thanks

@fixthishouse3303 Жыл бұрын

Thank you!

@marcusbrown188 3 жыл бұрын

I own this and it’s freakin amazing

@marcusbrown188 3 жыл бұрын

I have the same color

@marisolaponte4974 2 жыл бұрын

Where do you put the soap pods ??

@fixthishouse3303 2 жыл бұрын

I believe they go in the tub before adding the clothing.

@marcusbrown188 2 жыл бұрын

@@marisolaponte4974 in the washer just like other washers. I use liquid again cause of the smart dispenser and I save money using auto

@kartencarter8135 Жыл бұрын

Great info on the powder detergent !!

@keithinman9859 2 жыл бұрын

My first tray leaked out the hole in the back of the tray soon as I put soap in got a replacement and it's better but it I leave tray open to air dry I see it still drips some out unless the tray is shut completely. Is it just mine?

@fixthishouse3303 2 жыл бұрын

I haven’t tried that. Is it leaking from the hole in the. AKC or from the bleach and fabric softener containers? I get water leftover in those slots (especially the bleach one).

@keithinman9859 2 жыл бұрын

@@fixthishouse3303 it is leaking out of the very back bottom we're actually the soap dispenser detergent into the washer

@kayautrey3955 2 жыл бұрын

Do I understand correctly that the Smart Dispense is for liquid detergent only, not powder? The only place to put powder is in the front section (with tab in up position)?

@fixthishouse3303 2 жыл бұрын

Yes, that’s correct.

@megbarber3516 3 жыл бұрын

I’m trying to decide if I should put a liquid Oxiclean (dark protect) in the fabric softener spot or the front single dispense, do you suggest one or the other? Thanks for your videos, they have helped me learn a lot about this set which we just installed this weekend!

@fixthishouse3303 3 жыл бұрын

I’ve never used that product, but I add Oxyclean powder to the front compartment when I need extra cleaning. I’d keep the front flap down for liquid “detergent” and lift it if you’re using a powder to boost cleaning power. I think fabric softener would dispense too late in the cycle. There’s my 2 cents :) Hope it helps!

@volcrazy89 2 жыл бұрын

If you're using an additive like that, it needs to go in the front compartment with a dose of detergent. Since you can't use both the front compartment and the smart dispense at the same time, you'll need to turn the smart dispense off.

@cmptreze 11 ай бұрын

Just to clarify the two other replies to this comment: Oxyclean says that on HE machines like this one DO NOT put the Oxyclen powder in the dispenser. Instead just add the Oxyclean into the washer drum with the clothes before starting the washer. We do this and it works great!

@fixthishouse3303 11 ай бұрын

@volcrazy89 Water does flood the front compartment of my machine when I am using the SmartDispenser.

@fixthishouse3303 11 ай бұрын

@cmptreze I think I’ll try that. Sometimes my clean clothing smells like OxyClean.

@josechacon5622 3 жыл бұрын

I have pour into the smart dispense but noticed that it hardly uses it

@jkxss 5 күн бұрын

Same! I made it full when I first bought it and after like 5 washes with auto with Persil I notice it hasn't used anything?

@fixthishouse3303 5 күн бұрын

You have the machine’s SmartDispenser set to “Auto” and it still isn’t dispensing? Here are some things to check: 1) sometimes the dispenser button gets bumped and turns off. Try setting it to “more.” 2) I think someone in the comments mentioned that they needed to update their machine/app (if using the app) to get the SmartDispenser working. 3) remove the tray, empty the detergent and check the dispenser hole on the back side. It’s the width of a pencil. You could wash/rinse it and make sure the dispenser hole is open.

@StijnNLDutch 4 ай бұрын

Did you set the dispensing amount in the app? Since the machine is programmed for the advertised tide liquid, you can change the dispersing amount in the app.

@fixthishouse3303 4 ай бұрын

We didn’t connect the app for a few reasons. 1) it seemed to ask too many personal questions. 2) Our WiFi is “too slow” already 3) I’m not sure we need an app to do laundry. Thanks for letting us know that the app allows you to set the dispensing amount. I use “less” on the machine’s option.

@StijnNLDutch 4 ай бұрын

@@fixthishouse3303 yea its really awkward to have it in the app. Here on miele’s bosch siemens machines you just set it on the machine itself. You check on the back of the detergent what the average amount it and program that, then the machine will weigh and adjust, simple! I don’t think you wifi speed being too slow should be an issue, since the machine also can update even if it takes 6 hours to download. Well idk what kind of information they ask, but you could just lie about everything lol.

@cindycarrington6251 3 жыл бұрын

Very helpful. Wondering if you can only use liquid detergent in the smart dispense?

@fixthishouse3303 3 жыл бұрын

Yes, liquid only.

@moniquehall3957 3 ай бұрын

Thanks for the video. My frabric softener is not dispensing. I tried cleaning it out and it still didn't dispense. Any suggestions?

@fixthishouse3303 3 ай бұрын

Remove the tray and start a cycle. Look inside the tray at the top holes. Are they plugged/blocked? You could just inspect them without running the machine. If the water is coming down from the top, I’d open the SmartDispenser and clean it.

@One-Day-After-Another Жыл бұрын

One good thing is if for whatever reason the smart dispense stops working you can still just do it the regular way.

@notthisguyagain8557 3 жыл бұрын

What exactly does the venting do and how long does it last. Mines been going on for 40 mins

@nicolerichardson7753 3 жыл бұрын

It's a new feature designed to keep your front loader from smelling like mold and mildew the venting system pulls the air in from outside to dry the inside of your washer yes it takes some time to drive but works😊

@notthisguyagain8557 3 жыл бұрын

@Jeremy Crawford so the drying out last 8hrs?! It's faster and cheaper to just leave the door open

@kgallagher7883 Ай бұрын

@@notthisguyagain8557 You can stop the venting any time during the cycle. It does not need to run the entire 8 hours.

@notthisguyagain8557 Ай бұрын

@@kgallagher7883 i got the washer. Its great. Only has had one issue.

@seandawkins3214 2 жыл бұрын

I noticed when you pushed the Smart Dispense button it didn’t say how many loads left. But in another video of your it was telling you how many loads left when you pushed the Smart Dispense button. I can get my GE to tell me how many loads left when I push the Smart Dispense button.

@fixthishouse3303 2 жыл бұрын

When the detergent is low on my machine, it will indicate how many loads are left. If the SmartDispenser isn’t low, it won’t say how many loads are left.

@seandawkins3214 2 жыл бұрын

@@fixthishouse3303 Thank you for your replay. I just figured it out through your videos. Thanks again

@seandawkins3214 2 жыл бұрын

Subscribed

@fixthishouse3303 2 жыл бұрын

Thanks!

@rituparnabanerjee637 10 ай бұрын

Hi! How do I remove the tank low sign, because i prefer to use detergent every time i wash

@fixthishouse3303 10 ай бұрын

Turn off the SmartDispenser option. It is the top left button on the control panel. Yours must be set to Less, Auto or More.

@Alison7G Жыл бұрын

Thank you for this review! Question.. when using powder oxiclean .. do you first put in liquid detergent? Than when that goes down, do you add the liquid detergent?

@fixthishouse3303 Жыл бұрын

I usually use the SmartDispenser for the liquid detergent and put the powdered OxyClean in the front compartment. If I were putting both in manually, I’d use the front compartment and 1) measure separately (using the detergent cap and the OxyClean scoop) and 2) start the load immediately so the powder and liquid don’t get stuck in the front of the drawer.

@raphsherman2209 2 жыл бұрын

Thank you! I’m kinda dumb with stuff like this!

@fixthishouse3303 2 жыл бұрын

We all have strengths and weaknesses. I have zero sense of direction =) and can get lost driving around the block, lol. Thanks for watching!

@GloriaPhillips 2 жыл бұрын

Thank you for explaining... but what is the blue PUSH button in the back of the smart despense and when would I PUSH it?

@fixthishouse3303 2 жыл бұрын

That’s the button you use to remove the whole tray.

@GloriaPhillips 2 жыл бұрын

@@fixthishouse3303 thank you so much!

@fixthishouse3303 2 жыл бұрын

You’re welcome!

@MarcusAurelius33036 Жыл бұрын

Very helpful, THANKS!

@mrpancake_vids 3 жыл бұрын

How do you know when the automatic dispenser is getting empty?

@fixthishouse3303 3 жыл бұрын

The panel starts saying LOW when the dispenser has (6?) loads left.

@nikolewickham41 3 жыл бұрын

Is there a "plug" or something to remove when you first install? Mine doesn't dispense the softener nor the bleach.

@fixthishouse3303 3 жыл бұрын

I don’t remember a plug, but I feel like water gathered in those bins unnecessarily. I would check the level on the machine, making sure it’s level or tilted back slightly vs leaning forward. For mine, I slid the dispenser tray in and out until the water sloshed around and drained. Not very professional, but it helped the fabric softener slot at least. You can also remove that tray. I guess I should make a video for that. Thanks for watching!

@JB-de1me 2 жыл бұрын

Hi Nancy - I just got this washer today and wow had the Smart dispense on Auto and there is so much soap in the drum right now - I will keep it on the "Less" option. Can I ask you when your machine is spinning do you also hear a faint knocking or clicking noise along with the spin noise? It almost sounds like a roulette wheel (how it clicks) and it coincides with the spin revolution. So as the drum speeds up or slows down I can hear this background faint knocking noise - I hope its normal otherwise we have an issue. Thank you!

@fixthishouse3303 2 жыл бұрын

Hi JB, here are my thoughts: some people say their SmartDispense doesn’t work and it ends up that they need to connect it to WiFi and get an update. I’m not sure if that’s an issue with too much detergent or just no detergent, but worth looking into. I have not connected our machine to WiFi and SmartDispense does work. I did wash a fluffy blanket last week and couldn’t believe the suds I saw. It could be an odd occurrence like that one blanket I washed. For the knocking sound, I don’t think that’s right unless you are washing something that’s clanging (coins, loud zipper, etc). Some people comment that there are shipping/packing bolts on the machine that need to be removed. The machine makes a lot of noise if the bolts aren’t removed. Hope that helps!

@lil357mag 3 ай бұрын

Great, just wanted to make sure I can use powder detergent.

@fixthishouse3303 3 ай бұрын

Yes, but you’d put to in the front of the detergent drawer, not in the SmartDispenser.

@Igprinat4dayz 3 жыл бұрын

So if i want to use powder and liquid together how does that work?

@fixthishouse3303 3 жыл бұрын

When I use powder Oxy Clean and the regular liquid detergent, I put the liquid detergent in the Smart Dispense unit and add the powdered cleaner to the front compartment of the tray. You need to flip the front of the tray up for powder and down for liquid detergent. Hope that’s what you needed to know.

@jamesluckett8445 2 жыл бұрын

I measured how much mine is dispensing. It is WAY too much. On the "Less" setting it used 3 ounces. Supposed to be 0.9 oz on "less". I filled the reservoir, ran the load, then measured how much it took to fill it back to full.

@fixthishouse3303 2 жыл бұрын

That sounds like an interesting experiment. Are you using Tide? I always run our machine on Less unless the load is especially dirty. When I fill the unit, there is a gap under the lip of the opening where you can add more if you fill the air space. Could that be the discrepancy? How can you tell if you are filling it consistently? I might have to try something like this… or weigh out exactly 2 oz of detergent and see if it uses it all, etc.

@jamesluckett8445 2 жыл бұрын

@@fixthishouse3303 I fill it until it reaches the bottom of the round opening. I know it is using an outrageous amount of detergent. You can also do 5 loads or however many before you measure how much it takes to refill and divide by the number of loads. It is way more than then 0.9 oz it should be per load on "less" (1.5 oz less 40%). Not using Tide.

@Buckwsr 3 жыл бұрын

How do you use the WiFi capabilities?

@fixthishouse3303 3 жыл бұрын

Good question! So far, I don’t see any value to connecting to WiFi.

@user-rf5lc2ko5y 3 жыл бұрын

Download the ge application

@fixthishouse3303 3 жыл бұрын

I downloaded the app and needed to enter a ton of (personal) information. Now they are sending me emails. Is it worth it? What can the app / WiFi do that I need to be connected to the machines by WiFi?

@MrKevosmin 3 жыл бұрын

@@fixthishouse3303 it can tell you when the washing machine is done if you’re away from home, at work, etc

@juancolunga1199 3 жыл бұрын

What’s the name of the app?

@ginnybowie3528 3 жыл бұрын

When you use Oxi does the Washer also use detergent from the Auto Dispenser?

@fixthishouse3303 3 жыл бұрын

Yes, it will dispense liquid detergent from the auto dispenser if you have selected “more, less or auto” on the control panel. If you don’t want to use detergent *and* oxyclean powder, add the powder to the front and turn the Smart / Auto Dispense option off.

@sheilalcaffey1729 2 жыл бұрын

Question: Can you use the detergent pods in the GE Washer?

@fixthishouse3303 2 жыл бұрын

Yes, I believe they go in the tub with the clothing.

@cindycarrington6251 3 жыл бұрын

Very helpful! Do you have to use liquid detergent in the smart dispense, or can you use powder?

@fixthishouse3303 3 жыл бұрын

It’s liquid only in the SmartDispenser. Powder goes in the front slot and you have to add it for each load.

@boostboyracing 3 жыл бұрын

Powder gets stuck in the motor after awhile stay away from it. ONLY use H E liquids

@tp2595 6 ай бұрын

When it will be displayed how many loads left and smart dispenser needs to be reloaded?

@fixthishouse3303 6 ай бұрын

When the display says X loads left, it’s almost time to refill the SmartDispenser. If you turn the machine’s power off and on, the “Loads Left” display will go away.

@claytonneer1319 Жыл бұрын

We have same washer and still have laundry that doesnt smell super fresh. This is why i bought this washer suggestions?

@fixthishouse3303 Жыл бұрын

Have you run a cleaning cycle on the empty washer with bleach recently? That’s where I would start.

@A212K 3 жыл бұрын

Thanks for the awesome review! I just got the matching Ultrafresh Vent washer & dryer and had a quick question. Have you noticed where the liquid fabric softener dispenses in the machine? I found mine by accident. I over filled the drawer compartment, and it was leaking the excess directly into inside of the machine, specifically on to the rubber seal in the door area. When I run a large load of towels, I don't feel that little amount is an adequate amount of softener. Is this common with your machine too? I don't understand why they would make the softener dispense into the seal instead of onto the clothes. I'm still trying to get used to the new functions, but my only gripe for now is the fabric softener issue. Let me know any other tips and tricks you may have found with your machines. I actually just had to run the towels for a 2nd time as my Smart dispense is still completely full and it doesn't seem to be dispensing at all despite running several loads on the "more" option.

@fixthishouse3303 3 жыл бұрын

Hi! I believe the drawer compartment gets flushed with water when the machine is running. If your detergent isn’t dispensing, can you test it by running a cycle with manual detergent (Smart Dispense off) to see if the area is getting wet. You can also remove the drawer using the button at the back and clean it. I’d check to make sure yours isn’t clogged or blocked with a plastic plug from the factory. I don’t have a good solution for the softener except to use a more concentrated brand of softener. It should use all that you put in the compartment though. I refill mine with each load that I want softened. Hope that helps.

@DarianHarder 3 жыл бұрын

If you accidentally fill the cup too full it will dispense the softener too early. You’re not really supposed to fill it up to the max line. At least that’s what I was told by a GE repair guy. Also try filling the rest with water (again not to max)

@diegoiunou 2 жыл бұрын

The typical front loader design has a common discharge funnel beneath the drawer, and it goes into the tub through the closest point, which is near the door (that's why sometimes you can see the water splashing). Since fabric softener can stain clothes if it touches the fabrics directly, it would't be sprayed inside the drum. Premium machines come with more technology that increases efficiency but you have to pay the price.

@makinMYway75 2 жыл бұрын

I purchased A fabric softener ball downy have them I been used this ball since 96

@tuckert-i1p Ай бұрын

what is push button for above the tide advertisement?

@fixthishouse3303 Ай бұрын

It’s for removing the SmartDispenser tray.

@dalisalvarez5910 2 жыл бұрын

I got mine, love the dispenser, here is the thing , I’ve been using it for three weeks now if not longer , and it hasn’t told me that it needs more or how many loads are left, I’m trying to figure out a way I can see how many loads it has left, can you help?

@fixthishouse3303 2 жыл бұрын

It will only tell you how many loads are left when the detergent is low. Is your SmartDispense actually turned on? There are 4 settings (Off, Less, More, and Auto). If you open the SmartDispense lid, has the detergent level gone down?

@ReinhardtCustoms 4 ай бұрын

Ah, that’s interesting. I wanted to know how many loads I have left. My app still tells me the tray is “filled”. So I have to wait until it goes to low. Thank you!

@krissyd3391 3 жыл бұрын

I can't believe someone could do a 134 loads of laundry in a week. 😬

@fixthishouse3303 3 жыл бұрын

I can’t either! Did I say that?

@LanceThumping 3 жыл бұрын

@@fixthishouse3303 It was a joke based on you saying that you managed to go through a bottle in a week and the bottle saying 134 loads on the side.

@fixthishouse3303 3 жыл бұрын

Thank you for the explanation!

@NTG2024 Жыл бұрын

I WOULD LOVE THAT

@jeremygirouard9680 Жыл бұрын

I do about 40?!?

@carolc.32 3 жыл бұрын

We got ours a couple of weeks ago and I'm wondering if the smart dispenser is working. We've done several loads of laundry, but the tank where the detergent goes appears to still be full? I have it set on Auto so it will decide how much detergent to dispense.

@fixthishouse3303 3 жыл бұрын

Are you washing light (not heavy) loads? I suspect the machine adjusts the amount of detergent based on the weight of the clothing you’re washing. You could pull the whole tray out (there is a tab/button on the back of the tray that says push), dump the detergent into another container and test it with just a little bit of detergent. See if you get a “low detergent” warning or if the level goes down. Just some ideas.

@NanetteEvans Жыл бұрын

I use a concentrated detergent. I can still use it, but put it in the one section for each load w/o filling the adaptive dispenser?

@fixthishouse3303 Жыл бұрын

Yes. You may want to turn the SmartDispense option off, but it really doesn’t matter if the dispenser is empty.

@slackerjedi 2 ай бұрын

What happens if the tank low light is on but the tank is full? It must be dispensing soap but it but it must be real slow.

@fixthishouse3303 2 ай бұрын

Have you turned the machine power button off and then off? That resets the Low Tank light. If the light stays on, I’d suspect a clog in the SmartDispenser tray. (Remove tray, drain into a bucket or something, inspect the hole on the back side. There is a spring or something back there. Detergent should come out of that slot if you slide something long and thin into it.)

@victoralvarez4852 3 жыл бұрын

How happy are you with ur washer ? I been looking at this one for last couple weeks I just wanna make sure is a good washer

@fixthishouse3303 3 жыл бұрын

Here’s my reply to someone else who asked for my opinion earlier today: Would I buy it again? Yes, absolutely. Is it for everyone? No. We managed very well over the years with second hand washers, fixing them as needed and spending much less money. However, we are an active household (6 people) with 3 Airbnb’s (lots of linens/towels), so it’s definitely worth it. I should do an 8 month “review” video on these units. My biggest complaint: the washer has a little mildew on the inner lip of the blue door liner and some of the plastic on the dryer’s lint filter is weak/ may be breaking. Again, we are using these machines heavily each week. Hope that helps!

@marcusbrown188 3 жыл бұрын

@@fixthishouse3303 it shouldn’t smell mildew cause the blue equals microban and instead of rubber , they r using silicone. Should let ur washer vent and once in a while self clean cycle

@fixthishouse3303 3 жыл бұрын

@@marcusbrown188 I did solve the “after vacation” washer smell with a self clean cycle (with bleach added).

@revelationdetailers894 Ай бұрын

Any issues mechanically to date with the washer?

@fixthishouse3303 Ай бұрын

We just sold the house with that washer. We didn’t have any mechanical issues. We did replace the blue door gasket. My biggest complaint: the force of the hot water made our pipes bang. For the matching dryer: right before we sold the house, the dryer would occasionally smell of gas. We had a repairman look at it, but he said it’s normal. I suspect the igniter was on the way out after 4? years of heavy use.

@hammfamily1927 Жыл бұрын

Thanks! Do you know if I have to use auto dispense to turn on the pre-wash? I’m trying to get the button to turn on, but I just get no reaction to pushing the button… is it because I am filling soap with each load, maybe it’s disabled? Thanks for any thoughts!!

@fixthishouse3303 Жыл бұрын

I just tested my machine with the SmartDispenser off. Every cycle will allow a “prewash” EXCEPT: Quick Wash, Rinse & Spin, and Self Clean.

@hammfamily1927 Жыл бұрын

Thank you! I guess I’m calling a repairman for my 3 week old machine!! :( I appreciate your time :)

@fixthishouse3303 Жыл бұрын

Let us know if you learn something important =) Also, your machine should be under warranty. Contact GE customer support if necessary.

@hammfamily1927 Жыл бұрын

I’ll let you know the outcome!

@sheliawright393 2 жыл бұрын

Can you use pods? I pop 3 in with the clothes before I start the machine Am I only supposed to use liquid or powder only?

@fixthishouse3303 2 жыл бұрын

You can use pods and put them in with the laundry as you said. I’m surprised you put so many in, but I rarely buy pods. Thanks for watching and commenting!

@thelittlebohemian1 3 жыл бұрын

I was told to remove the whole dispensing drawer and soak it in a bucket of hot distilled water mixed with vinegar to remove hard water stains and to clean it in general. How much vinegar should I use? I initially used 1.5 cups of vinegar to 5 gallons of water but I think this wasnt stronf enough

@fixthishouse3303 2 жыл бұрын

I have never heard this nor tried it. But, from my experience with hard water stains, I’d use full strength white vinegar. I may have to research this a bit. Maybe someone else will have an idea. Thanks for writing!

@thelittlebohemian1 2 жыл бұрын

@@fixthishouse3303 Thank you for sharing your Ideas!!

@rita4189 3 жыл бұрын

Question while the auto dispenser it on is it okay to still put the oxi clean powder in there too? Or I can't use both?

@fixthishouse3303 3 жыл бұрын

Yes, you can use both. One for stain fighting and the other for general cleaning.

@davidcallaway6429 Жыл бұрын

What have you found out if the smart dispenser is not actually working? You know of any way to get it to work?

@fixthishouse3303 Жыл бұрын

Here are some things to check: 1) Is the SmartDispense option on? The top left button on the control panel lets you choose how much detergent to use (more, auto, less). Make sure that something is selected. 2) Is it clogged? Pull out the SmartDispenser drawer until it stops. There’s a button on top that you press to remove the tray. Once the tray is out, inspect the dispenser hole on the back side. 3) Is the machine brand new? You may need to connect to WiFi and update the machine. (I think this is a “lame” solution, but someone mentioned it once. We have not connected our machine to WiFi.) 4) Is the machine under warranty? Contact GE customer service by email or phone. www.geappliances.com/ge/service-and-support/contact.htm

@edvllrs 3 жыл бұрын

So I just got this washer and I love it but do we know what the little button that says "push" behind the smart dispenser is for? I looked in the manual and couldn't find anything about it

@fixthishouse3303 3 жыл бұрын

If I remember correctly, that push button allows you to completely pull out the disperser and take it out of the machine....I guess to clean it, or whatever....

@fixthishouse3303 3 жыл бұрын

If you watch this video (1:30 min mark), I show how to remove the dispenser. kzfaq.info/get/bejne/etV2lKV3u9GlaXU.html

@thenussbaum44 Жыл бұрын

My GE will not dispense the softener, but the soap works. Any thoughts on that???

@fixthishouse3303 Жыл бұрын

I’ll look into it. The water is dispensed from the top of the dispenser try when the machine runs. It squirts down from above only in the front initially (over the manual detergent slot). Later it squirts down over the bleach compartment. Maybe the holes over the fabric softener compartment are clogged?

@mindywallace693 2 жыл бұрын

Does your machine display loads left? Mine doesn't and I am wondering is something wrong

@fixthishouse3303 2 жыл бұрын

It only displays loads left when the tank is low. If your tank is still mostly full (or the SmartDispense feature is off), it won’t display tank low/loads left.

@imsimplementeme3869 3 жыл бұрын

Hi! Does the smart dispense only work on quick wash? I can’t get mine to turn on! I just bought my set this month Feb 2021

@fixthishouse3303 3 жыл бұрын

No, it works on all settings. When you press the blue letters “SMART DISPENSE,” the words Auto, More or Less should illuminate along with a vertical white light / line to the left of those words. I set it to Less and leave it for weeks until I wash something really dirty. Hope that helps!

@imsimplementeme3869 3 жыл бұрын

@@fixthishouse3303 yeah, mine isn’t working. I called GE and they are sending a tech to troubleshoot. Thx for responding.

@fixthishouse3303 3 жыл бұрын

Did the tech fix it yet? Did you learn why it isn’t working? (Keep us posted!)

@imsimplementeme3869 3 жыл бұрын

@@fixthishouse3303 miraculously it worked for the tech 🙃. The root cause was that the washer needed a software update which happened overnight. The update made it possible for the washer to stay connected to WiFi, which apparently was disconnecting intermittently. Thanks for checking up on me!!!

@fixthishouse3303 3 жыл бұрын

Thanks for replying! Your info may help someone else. I haven’t connected our washer to WiFi yet.

@travbeav 2 жыл бұрын

So, the SmartDispense is ONLY for detergent, not fabric softener? Are there any models that auto-dispense both?

@fixthishouse3303 2 жыл бұрын

Not that I know of.

@DanRinehart Жыл бұрын

Some brand new LGs will do both

@fixthishouse3303 Жыл бұрын

Thank you for your help!

@Colortiniz 7 ай бұрын

The GE combo does both.

@cindydowns9498 Жыл бұрын

So I clean my soap dispenser but now my light keep saying tank low. It is full with detergent wht do I need to do for this light to go off.

@fixthishouse3303 Жыл бұрын

Usually turning the power off and on again will remove the “tank low” light.

@denisescoggins1939 2 жыл бұрын

Hi, whenever I put liquid detergent(he) in the single use liquid detergent only, detergent leaks through into the part where I put the clothes. Are you sure on why this might be?

@fixthishouse3303 2 жыл бұрын

I’m going to look into this for you.

@airrick8850 2 жыл бұрын

Any conclusions on this issue? Having the same problem

@fixthishouse3303 2 жыл бұрын

I think the detergent is too thin. I showed this in a recent video: kzfaq.info/get/bejne/hrx9gbOgncfSp3U.html It’s ok that it leaks through, but use the cap to premeasure the detergent.

@1978auztin 3 жыл бұрын

I just got this today, added detergent to the tank and it shows 'Tank Low'. Is that normal until it runs a cycle or two?

@1978auztin 3 жыл бұрын

Apparently the fix was to unplug it and plug it back it back in.

@fixthishouse3303 3 жыл бұрын

Or turn off the power button and turn it on again.

@kingmontana5847 9 ай бұрын

Can yu put those downy unstoppables in there?? ( the little pebbles)

@fixthishouse3303 9 ай бұрын

Those are the waxy fabric softener pebbles, right? I’d add them to the drum.

@bryandavidson9471 3 жыл бұрын

So the cycles are automatic..you put fabric softer along with detergent and machine does it all..

@fixthishouse3303 3 жыл бұрын

You load the detergent dispenser with enough detergent to do 20+ loads. You have to add fabric softener each time you want to use it. You can choose how much detergent to dispense (none, less, auto, more). Thank you for watching and commenting!

@bryandavidson9471 3 жыл бұрын

@@fixthishouse3303 no thank you..Im sure I'll have more questions...My wife and I just got our washer...excited to use it

@fixthishouse3303 3 жыл бұрын

@@bryandavidson9471 have fun!

@CMMurphy1224 11 ай бұрын

Will it auto dispense laundry powder?

@fixthishouse3303 11 ай бұрын

@missjazziefae 5 ай бұрын

Does your machine have the Smart HQ app connection??

@fixthishouse3303 5 ай бұрын

It has the Smart HQ app connect ability, but we haven’t connected it via WiFi.

@missjazziefae 5 ай бұрын

I am looking for help to set up the Smart Dispense on the app. If you know anything or where to find the answer, please let me know.

@fixthishouse3303 5 ай бұрын

@missjazziefae when I started connecting to the app, it asked too many questions. I found it intrusive, so I didn’t continue. Does the app have special settings for the Smart Dispenser?

@missjazziefae 5 ай бұрын

It does. On the app it says it's off, but it shows on, on the machine.

@MeeraPatel-r2m 3 күн бұрын

Does anyone know how to empty the bleach dispenser for this type of washing machine??

@fixthishouse3303 2 күн бұрын

Does yours have water in it?

@patriciachavira683 3 жыл бұрын

Hi I just got a washer like this one but it says TANK LOW on the panel what does that mean 🤔

@fixthishouse3303 3 жыл бұрын

If you are using the automatic detergent dispenser (SmartDispense), you fill the detergent tank at the back of the drawer every few weeks or less and change the setting (top left button on panel) from blank to: auto, less, more, etc. if you are adding detergent manually with each load, turn the smart dispense option off.

@fixthishouse3303 3 жыл бұрын

Here is a video I made on the Tank Low issue: kzfaq.info/get/bejne/etV2lKV3u9GlaXU.html

@chrisbear163 3 жыл бұрын

Is the detergent supposed to come out form the top left corner?

@fixthishouse3303 3 жыл бұрын

The automatic dispenser is connected to the back container with the round flap/lid. You open the drawer on the top left corner of the machine. If you don’t want to automatically dispense laundry detergent (or you want to wash one load with a different detergent), fill the front of the drawer and turn off the auto-dispense feature. Hope that helps!

@anitawaddell6417 5 ай бұрын

Can you pods and where do you add them

@fixthishouse3303 5 ай бұрын

Put a pod in the drum before adding the laundry. I have had a mixed experience with them and actually prefer using the SmartDispenser to pods. To explain further: sometimes I find the gooey pod remnants in the blue gasket after a wash. Because of that, I sometimes dissolve a pod in warm water and add it to the manual detergent bin of the drawer.

@laurenteague1806 2 жыл бұрын

any idea how to dismantle the dispenser drawer to clean? there is mold all in mine :(

@fixthishouse3303 2 жыл бұрын

Could you soak it in a bleach solution? I’ll look at mine and see if I can figure it out. Another option might be to buy a replacement drawer. You could probably check the GE website and find the price.

@fixthishouse3303 2 жыл бұрын

Ok, I just looked at my dispenser drawer and you can take it apart. It’s too late at night to make a video, but you remove the drawer (using the push tab on top, towards the back). Then you lift the 2 blue tabs on the back side of the unit. Lift gently, slide your hand in and keep lifting. The whole blue top piece comes off. Hope that helps.

@TheYustime 2 жыл бұрын

Will somebody tell me how to actually have fresh clothes after using this washer? I had it for 3 weeks now, tried all the options. He. Detergents and it seems to me the vent and power stream options are a joke. It takes far to little water. The pre wash function uses smart dispense, but it keeps on watering down the detergent in the dispenser so there is never less of it..... s top load is way better. You overdid it ge.

@fixthishouse3303 2 жыл бұрын

Thank you for your comments. Is your SmartDispense actually turned “on”? There is a selector button (top left) on the panel that toggles between Auto, Less, More and off. Sometimes the option is “off” and people don’t realize it. It seems like you think the detergent level isn’t decreasing. It should be. It’s possible that it’s not working, turned off, or clogged. Keep us posted!

@teresa8705 Жыл бұрын

Where does the liquid non-chlorine bleach go if we're using auto dispense? I used to put it with the detergent without auto dispense on, but if we are using auto dispense, I assume the machine will think there is not detergent in the manual compartment & therefore it won't know the non-chlorine bleach is there, & won't get rinsed out properly? Anybody figured this out? 🤔

@fixthishouse3303 Жыл бұрын

If SmartDispense is OFF on the machine, it won’t know if you are using detergent manually. The manual detergent slot floods whether it’s full or empty. I’d put the liquid non-clórame bleach in either the bleach slot or the manual dispense detergent slot

@teresa8705 Жыл бұрын

@@fixthishouse3303 Wow thank u! I had been wondering if the detergent slot floods when using Smart dispense, so u answered my question 😊. How did u discover this?

@fixthishouse3303 Жыл бұрын

Open the drawer and turn the machine on. =)

@sandravega6645 5 ай бұрын

So where do the Tide PODS go????? 😢

@fixthishouse3303 5 ай бұрын

Put a pod in the back of the drum before adding clothing. Honestly, I’ve stopped using the pods and use the SmartDispenser.

@Casey-uk3wy Жыл бұрын

Which tide do I use for the smart dose ?

@fixthishouse3303 Жыл бұрын

I don’t use Tide. I use a cheap brand like All. You can probably use any Tide.

@AmayBeauty 3 жыл бұрын

Does anyone know if you can add the infusion beads? If yes where? Thank you 🙏🏼

@fixthishouse3303 3 жыл бұрын

I haven’t used fabric softener beads in this washing machine, but you’re supposed to put them in the bottom of the washer before adding clothes. Hope that helps!

@barbarazurilgen 3 жыл бұрын

what is the difference in GEW650SSNWW. do you know??

@fixthishouse3303 3 жыл бұрын

Thank you for the kind comments. The 850 model has a 5 cu ft capacity (vs 4.8 cu ft on the 650) and the 850 has a 1 step wash/dry feature for (very) small loads - like when you need your uniform or shirt washed and dried overnight - the 850 will do it all. That’s my understanding of the differences. The 850 wasn’t worth it for us.

@jencustodiolopez 3 жыл бұрын

THANKS FOR UPLOADING THIS VIDEO. IM STILL FIGURING OUT MY SMART DISPENSE HOW TO WORK. I BOUGHT MINE A MONTH AGO. I GUESS I NEED HELP FROM GE TECNICIAN? DO YOU KNOW THE CONTACT NUMBER OF GE? TO REACH THEM OUT FOR THIS KIND OF PROBLEM. THANKS IN ADVANCE

@fixthishouse3303 3 жыл бұрын

Your smart dispenser doesn’t work? Did you load the compartment with detergent? Did you select “Auto” “More” or “Less” from the control panel (top left button)?

@jencustodiolopez 3 жыл бұрын

@@fixthishouse3303 Yes i did. i noticed the amount that i put in smart dispenser was still the same after the cycle.

@fixthishouse3303 3 жыл бұрын

@@jencustodiolopez Could the dispenser be clogged (or blocked from the factory)? Have you ever pulled out the Smart Dispenser tray? Is the machine level? I’m not sure that matters, but it’s an idea.

@fixthishouse3303 3 жыл бұрын

Here’s a general GE phone number: tel:1-800-626-2005 and here’s the one for service: tel:1-800-432-2737

@jencustodiolopez 3 жыл бұрын

@@fixthishouse3303 Thank you so much!

@rolandocastillo2140 Жыл бұрын

Why don’t people read the instruction manuals?

@fixthishouse3303 Жыл бұрын

They lost it? It’s boring? It’s hard to understand? Or it’s only available online?

@levisiano77 3 жыл бұрын

How do you use tide pods? Or can you?

@fixthishouse3303 3 жыл бұрын

I think someone commented that you put the pod in with the clothes.

@AnnJoyce46 3 жыл бұрын

Great Video! One questions: Does anyone know if this machine has a small load selection?

@fixthishouse3303 3 жыл бұрын

I think the “Quick Wash” cycle is supposed to be for very small loads of a few pounds. I think the machine adjusts the amount of water to match the amount of clothing to be washed... so any setting could be a small load setting.

@Laura-sn7mh 2 жыл бұрын

I have had min little over a year and thr smart dispense stopped working 😬

@fixthishouse3303 2 жыл бұрын

I read that switching between detergents can cause them to clog. Could you remove the detergent tray and check the dispenser hole in the back? I wonder if soaking it would help?

@Laura-sn7mh 2 жыл бұрын

@@fixthishouse3303 would you believe the little switch was off somehow 😂🙈. I watched one of your videos and checked mine. It was off. Obviously it used to be on auto. Thx again for your videos ❤️

@fixthishouse3303 2 жыл бұрын

Glad you figured it out. The buttons on my machine are very sensitive. If your machines are stacked, the buttons are easily changed (by accident) while unloading the dryer on top.

@katyaarredondo9176 3 жыл бұрын

If you use the pods where will it go

@fixthishouse3303 3 жыл бұрын

Some people say to put the pod in with the clothing. If that doesn’t work, I’d add it to the front compartment where liquid and powdered detergent goes.

@wwspCEP 3 жыл бұрын

Pods go in with the laundry so you would turn the smart dispenser off. I have a TON of pods left over from my last machine but once I get through them, I'll go the liquid route with the smart dispenser

@dtxgmoney 3 жыл бұрын

You sounded fairly agitated when you said “I don’t use Tide” 💀

@fixthishouse3303 3 жыл бұрын

Hmm, maybe I am? I think Tide works great, but this washing machine comes with “Tide Smart Dispense” on the lid. I guess I think Tide is overpriced. Now I have to rewatch my video to see if I sounded agitated, lol. Thanks for the comment!

@archiejenkins2635 3 жыл бұрын

You get what you pay for. The detergent she is using is trash. It’s cheaper, though the ingredients are junk.

@fixthishouse3303 3 жыл бұрын

I don’t have anything against Tide. I think it bothers me that GE makes it look like you *have* to use Tide with this machine. Tide works great, smells great. Thanks for watching!

@kingultramaga5182 3 жыл бұрын

Well they aren't going to partner up with a store bought brand. You can use whatever detergent your want.

@barbarazurilgen 3 жыл бұрын

@@archiejenkins2635 Archie, that is a trite statement most times you get what you pay for and other times it just is not so.....I bet tide markets their same tide under a different generic name.....hummmm something to think about.

@Kirby7601 2 жыл бұрын

What about powdered bleach?

@fixthishouse3303 2 жыл бұрын

I put powdered Oxyclean in the (manual) powder dispenser with the flap up. That’s the very front compartment of the tray. Hope that helps.

@jennyferperez35 Жыл бұрын

can you use powder detergent in the smart dispense

@fixthishouse3303 Жыл бұрын

No, but you can add powdered detergent to the front compartment each time you do a load of laundry.

@theoxdora 3 жыл бұрын

Can I put powder detergent in the Smart Dispenser?

@fixthishouse3303 3 жыл бұрын

No, you cannot. Powdered detergent needs to be added to the front slot for each load of laundry.

@aaronokai6965 3 жыл бұрын

can you give me your reviews of the washer?

@fixthishouse3303 3 жыл бұрын

Would I buy it again? Yes, absolutely. Is it for everyone? No. We managed very well over the years with second hand washers, fixing them as needed and spending much less money. However, we are an active household (6 people) with 3 Airbnb’s (lots of linens/towels), so it’s definitely worth it. I should do an 8 month “review” video on these units. My biggest complaint: the washer has a little mildew on the inner lip of the blue door liner and some of the plastic on the dryer’s lint filter is weak/ may be breaking. Again, we are using these machines heavily each week. Hope that helps!

@flaviantropy 3 жыл бұрын

@@fixthishouse3303 is there a way to see how the mildew buildup looks? Just bought one of these

@fixthishouse3303 3 жыл бұрын

@@flaviantropy I can do a video showing where we have some mildew. (I’ll try to add a link here when I do.) It’s on the front right edge of the blue gasket, I think. I want to try cleaning it with peroxide. I try to vent whenever it’s not in use, but occasionally my kids move the wet wash to the dryer and close the washer door without turning on the vent cycle.

@davem1212 3 жыл бұрын

@@fixthishouse3303 Are you using the button to have it turn every 15 mins and 15 mins off for 8 hrs they suggest to vent the washer to prevent mildew. That’s what needs to be done to stop the mildew.

@fixthishouse3303 3 жыл бұрын

I use the venting button almost all the time. I suspect that my children have occasionally moved the wash to the dryer and closed the door w/o pressing the button.