Verisure exposed on BBC Watchdog for misleading consumers.

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Жыл бұрын

Verisure Exposed on BBC watchdog with secret filming to expose misleading saleman and scare tactic pressure selling techniques.
Verisure hit the headlines AGAIN for misleading consumers and mis-selling their products.

Пікірлер: 247

@lesblack8996 11 ай бұрын

Love it, love seeing nefarious shysters being exposed

@brianellis1257 11 ай бұрын

The most dishonest sales person I ever interacted with was a verisure rep in a Costco store, an utter liar and the lies I heard him spouting to an elderly couple were disgusting.

@dave.F0X 11 ай бұрын

The same tricks double glazing companies have been up to for years. Never go with big companies that advertise on television. Find someone local with a good reputation.

@dave.F0X 11 ай бұрын

@@TedJones-yi3yq not with my track record of DIY ;)

@TheBierHooligan Жыл бұрын

Verisure are NOT accredited either. They are not SSAIB or NSI Accredited and you will NOT be insured with this system. Also none of there employee's are Police vetted and you could be letting a criminal in your home.

@MorseDigitalSecurityUk Жыл бұрын

Yes correct, and a shame that Watchdog didn't highlight this but getting them exposed on there for misleading is a good start.

@TheBierHooligan Жыл бұрын

@@MorseDigitalSecurityUk now all we need is the NSI to release a press statement to say that they are not NSI Accredited.

@bobbuilder3687 11 ай бұрын

No one more corrupt than the police soooooo

@cryptoman206 10 ай бұрын

They are NSI accredited you can check that yourself

@MorseDigitalSecurityUk 10 ай бұрын

@@cryptoman206 😂 Wrong, no they are not. Only their seperate ARC is. Big difference, their kit is non compliant for UK market.

@cp4512 11 ай бұрын

Verisure say their system keeps thieves out. What a joke as they are the thieves 😂😂😂

@stuartspence3613 11 ай бұрын

Brilliant 😊😊😊😊a

@paulbarber8450 9 ай бұрын

This is very alarming and definitely NOT very reassuring 😢

@nenimilapen2711 2 ай бұрын

😂🤣💀

@nenimilapen2711 2 ай бұрын

I’m a MPO & I’ve attended lot of Verisure break-ins and you’re right they are absolutely shite 🤣😂🤣💀

@kevinwebb6338 11 ай бұрын

I remember when double glaze salesmen used to be the same, trying to pressuring you into a sale. Many years ago I had to call the police to have a sales rep removed from my house at 11. O'clock at night. He told me he wouldn't leave untill I paid the £13,000 he needed to fit the windows. A few weeks later I did the job myself for around £3,000. These sales people are just scum of the earth, and will do everything to achieve a result.

@Brian-om2hh 11 ай бұрын

Even the big boys try it on. I was quoted a cost of "around" £3000 to £3500 to have a new replacement combi boiler supplied and installed by British Gas around 6 to 7 years ago. The boiler was a well known popular make. I went and bought the boiler myself from a local plumbing supplier for £1100, and paid a local plumber (who I had used previously) £600 to fit, test and commission it, along with slightly re-routing some of the boiler pipework and additionally fitting one of those inline magnetic filter things.

@jasoneldridge4738 11 ай бұрын

The same as car salesman

@Blagger3000 11 ай бұрын

Not many sales people trying to defend themselves here as they know its true, thieves the lot of them.

@JohnOLooney 11 ай бұрын

Let’s talk about vaccines and the bbc lies as their seemingly endless legion of peadophiles is exposed

@christinebeames712 11 ай бұрын

Hi , my ex pal used to work for a double glazing firm he used to brag that he wouldn’t leave a prospects house unless they called the police , most customers were too polite to tell them to F off earlier ,relying on his good manners which he did not have

@formicapple2 11 ай бұрын

I was considering using this company. No more. They seems to be liars.

@luizhenriqueramos5426 10 ай бұрын

I have a Verisure Alarm Kit, and it serves me surprisingly well. Their monitoring system is actually pretty modern. The fact that they are big is not necessarily a bad thing, since they have hundreds of professionals at your disposal in case you need the monitoring service. What people don't understand is that Verisure is a service, not a retailer. They sell the monitoring service, and the alarm kit is the means for it.

@hhx061024 4 ай бұрын

Don't blive everything you see on tv

@hhx061024 4 ай бұрын

I have the system just like millions of other and love it

@NeilD163 11 ай бұрын

My cousin had one of these systems fitted, cameras all around, inside and out, he was at my house one day when his phone app for this system alerted him to somebody at his front door, now he'd been at my place for just over an hour by this time so he checks to see who or what is at his house, the alert was showing it was himself an hour ago leaving to come to my house, totally shite system and he made them take it out the next day.

@cryptoman206 10 ай бұрын

Lol sounds like his cam has wifi issues

@NeilD163 10 ай бұрын

@@cryptoman206 no, just Verisure system is utterly hopeless, he now has a cheap doorbell camera fitted and that works perfectly.

@pigswillbepigs 11 ай бұрын

They are not bothered about the alarm system, they just want that monthly DD could tell they were scammers from the very first bombardment of adverts.

@censorshipBS 11 ай бұрын

Well yes everything with a monthly dd is the way to go in any business as China makes all the hardware so thanks to Thatcher we no longer make anything ❤️

@pigswillbepigs 11 ай бұрын

@@censorshipBS 👍 Not just the Iron Lady, all successive governments have and still are playing their part in making sure England is a 3rd world country. ✌🏻

@patagualianmostly7437 11 ай бұрын

@@censorshipBS dinosaur speaks.... get a life FFS.

@censorshipBS Жыл бұрын

This is a great system if you want to watch people breaking into your property. The police wont do anything about it but at least you will know in real time its happening. Infact you can be verisure ❤😂

@keithrose6931 11 ай бұрын

My camera's picked up trespassers trying to enter my outbuildings and the police were there in 15 minutes.

@censorshipBS 11 ай бұрын

@@keithrose6931 do you live in a Police Station?

@lizrobinson3893 11 ай бұрын

See what you did there 😂

@markrainford1219 11 ай бұрын

😂👍

@mikeonfreeserve2926 10 ай бұрын

Are you a Page 3 lovely?

@Indigenous51 11 ай бұрын

Thank you for making this video and putting it out there . 🙏💖

@lesblack8996 11 ай бұрын

If that guy in the secret filming came into my home and started spouting that nonsense he'd be out the door in 30 seconds

@tomosa6880 8 ай бұрын

For sure, my elderly mum was hassled for 3 consecutive days for double glazing, until I answered the door on the fourth day. Ex soldier. That's all I'll say 😂

@lesblack8996 8 ай бұрын

@@tomosa6880 Anyone who prays on the elderly or kids is the lowest of the low

@FiveDORRA 4 ай бұрын

I don't even allow them through the front door, one salesman stood outside my door for 5 minutes untill he got the message

@russ8544 11 ай бұрын

They are not accredited to the security industry. Decent security companies are members of either SSAIB or NSI. I have tried to advise people of this for a good few years. Maybe now, the public will sit up and take notice.

@johnathandaviddunster38 11 ай бұрын

An alarming company .....

@eileenspamer 11 ай бұрын

lol

@Fload.Ritlhe Жыл бұрын

The sales tactics are not too dissimilar to the double glazing industry.

@keithrose6931 11 ай бұрын

Get a DIY system that informs you when activated so YOU act on the information. Wireless cameras that send real time images to your phones are equally invaluable.

@colinvincent9101 Жыл бұрын

And their adverts are crap.

@annepollock8306 11 ай бұрын

Cringeworthy.

@infadeldog13 11 ай бұрын

I sent an email enquiry when I saw their TV as. The phone rang in less then a minute trying to push a rep appointment on me. I put them off but they harassed me for weeks being very pushy for a rep appointment. I saw that as a big red flag. I never deal with pressure sales tactics or consumes that want to sell a rep out for a up selling push instead of just a surveyor to do a quote. They eventually left me alone. Horribly, pushy, mercenary - big nope!

@PigParts 11 ай бұрын

Verisure should place their equipment on police stations, that way they wont have to bother monitoring activity.

@fd1150 11 ай бұрын

As well as not being accredited and having awful sales techniques their adverts are crap - someone should be shot for that too. They are good at getting people's money though.

@sheilawhenham8209 11 ай бұрын

I tried to get quote on line all they wanted was to send salesman out ,don't like to be pressured at home so refused .

@finchesrestcemetery8529 4 ай бұрын

I understand your concerns however any company that does things properly does need to asses your requirements and the property to design a system that meets your neeeds this cant be accuratly done over the phone, there should be no pressure sales and when I carry out a survey I ask what they want, check the property to plan the installation and assess what I think would best meet their needs, I leave explaining they will have a quotation by the end of the day, showing the full installation, what they will get and the full cost to them. It will also show what any future maintenance requirements the system should have and what that would cost if they choose to take it up. The quote is guaranteed for 30 days, once I confirm they have recieved the quote I do not contact again unless the come back to book an installation. If you work responsibly as many companies do you should get a fair assessment but always get more than one quote. For context I run an alarm company (operating since 2008) and have been in the industry since 1993

@alexanderevanska4274 Жыл бұрын

Amazing, paying crooks to monitor your home. A copy of the terms and conditions,, after you sign the contract? 🤣😂😅😂.

@MorseDigitalSecurityUk Жыл бұрын

You couldn't make it up! Absolute shisters

@entlim 11 ай бұрын

The Safestyle of the security industry

@lioncrunch9098 11 ай бұрын

Absolutely agree with this comment. I banned SS from my property, cowboys, Forward this million times,

@MrLotty84 Жыл бұрын

Verishite! Period!

@MorseDigitalSecurityUk Жыл бұрын

Yep! Veri veri shite

@oliverdots 11 ай бұрын

sales people on a comission will ALWAYS use dirty tactics to make a sell. Cut out comission and you might get decent sales reps.

@johnwoodward4319 Жыл бұрын

They are not accredited so be very careful before signing documents.

@JerryWalker001 11 ай бұрын

No one reads T&C's and the important information will be buried in pages of rambling. Companies should be obliged to make clear what they are actually selling. I get the feeling that verisure will be the next PPI.

@darrellparker224 Жыл бұрын

Lol. Verisures comment to BBC Watchdog. We shall now make sure all sales reps complete training. / One word, UNBELIEVABLE. 😂. Why would you have un fully trained staff selling home security in the first place . That begs my next question are they all vetted and police checked properly ?

@MorseDigitalSecurityUk Жыл бұрын

Staff are definitely not vetted, they are not accredited so dont need to be for their purposes, the staff turn around on the kids they employ is so high it would cost them a small fortune to vet everyone to BS7858

@alanbrowne9875 11 ай бұрын

Another “Lessons will be learned” get out clause.

@donkey1007 11 ай бұрын

Its simple DO NOT GO TO VERISURE .

@DaleSteel 11 ай бұрын

It's obvious to me this company is a franchise.

@andymeadows2768 Жыл бұрын

I paid £299.99 for mine & it was £39.00 per month all so they tried to charge me two months after I cancelled they took the stuff back & tried to charged for that also they are scammers in my eyes I was tied in for 3 years contract which they did not tell me about that

@MorseDigitalSecurityUk Жыл бұрын

Report them to trading standards, it needs as many people as possible to report this behaviour, they are absolute con artists and have already had huge fines and court cases against them.

@Bhasidh 5 ай бұрын

⁠@@MorseDigitalSecurityUkmay I have link to trading standard please ?

@jamesnash6882 11 ай бұрын

I knew this company was dogy first time I saw their advertising. I send an rep out to give you a quote that was the clue

@andykrykant5378 11 ай бұрын

Vacuum cleaners, double glazing - the door to door market for those peaked long ago. The salesmen have to find something else to bamboozle the mugs with.

@spike178 11 ай бұрын

Wow obviously scammers.

@DonMason-xh5rv 10 ай бұрын

I have long maintained that Verisure's TV adverts are also an absolute disgrace. Their favourite slogan on ALL of their TV ads is 'Install NOW', which is a bit like an 'order' or a 'demand' - rather than an invitation to get a quotation. Their TV adverts should be totally banned imo. WHAT is our Adverticing Standards Authority doing? Nothing - that's what.

@petervick4775 9 ай бұрын

Their current alarm advert (10.9.23) BLATANTLY LIES; suggesting a Verisure employee will attend your home after a possible break in (golf ball hitting the patio window) and wait there until the issue is resolved!!!. This is deliberately misleading to potential customers. How does this get past the advertising standards people?

@RyanGoulding-xd4vm 11 ай бұрын

only use NSI or SSAIB accredited firms

@sean65xjrurwin61 11 ай бұрын

You only have to see their totally phoney adverts on TV to see that this is a dodgy company. Their Ads are so bad they're hilariously funny...

@Simonsimon-fy3hq 11 ай бұрын

Some of them reminded me of dodgy Dutch porn films back in the 70's!

@sean65xjrurwin61 11 ай бұрын

Verisure ads aren't that good !! ;)

@jacobreisser8034 11 ай бұрын

240v through the window and door frames are much more effective in deterring thieving bastards. Survivors can be introduced to Mr Estwing.

@mbak7801 11 ай бұрын

Life imprisonment for you though. Worth it?

@ichbinjon 5 ай бұрын

I've literally just had a home-visit quote with them 20 minutes ago. The guy seemed nice but as somebody who used to work in commission based sales myself (as he said he did when we were talking), I knew to look for certain tactics. He seemed alright in general but definitely gatekeeped the price until the final minute, put every effort in to trying to engage me and get me trusting him, then did the 50% price trick that we saw in this video. There was also the 'call to action' trick that we saw here where he told me to act today because the 'discounts' apparently aren't available all the time. The scare-mongering stories of neighbours getting tied up in their homes etc was also something he did, although it was less full on than it was by the rep in this video.

@MERISI001 11 ай бұрын

You only have to watch their TV advertisements to know that there is something very dodgy with this outfit. My advice to this company is don't take your customers as dickheads.

@iainrichardson4495 11 ай бұрын

Most of their customers are quite possibly dickheads though for signing up to this rental scheme..🤔

@puddleglum3306 9 ай бұрын

Their ads always seemed like something the teams on The Apprentice would come up with.

@carnbyarst670 8 ай бұрын

If they didn't treat their customers like dickheads they'd be out of business

@johntapley2549 11 ай бұрын

Their naff adverts were enough to put me off this company.

@ibelieveyou2066 11 ай бұрын

So,basically just another pressure sale operation. Like the hundreds that have been on watchdog,for decades. This one is for home security. They have had rogue traders,builders,double glazing,loads. I guess they all trade that way.

@darrents44 11 ай бұрын

I asked them if the sales team was from safestyle, he wasn't happy. We went local.

@stuartspence3613 11 ай бұрын

Very wise

@moonshinepz 11 ай бұрын

sounds like the 80s double glazing scene.

@garryc1110 11 ай бұрын

The old Double Glazing sales talk Time limits Major discounts etc

@littlebrit 8 ай бұрын

All my houses were robber where I lived as a renter. All good: own noting, don't lose anything.

@chrisclose7793 11 ай бұрын

Verisure are con artists as a trained alarm engineer myself their equipment isn't worth anything as cheap rubbish like adt ,ring ,boundary etc

@thelovelylucinda 3 күн бұрын

What would you say are the best ones in the UK, then?

@chrisclose7793 Күн бұрын

@@thelovelylucinda I would look at either a texecom or orisec system they are much more reliable and a proper system

@peterward3965 8 ай бұрын

I had an incident at my house. Police were involved. It was the police officer told me about verisure, as he had their system on his property. So I went ahead, £400 to buy and fit the equipment. £33 a month after equals to a pint and a half of beer a week. All shows up on my phone. Touch wood all ok at the moment and I've peace of mind.

@garry843 11 ай бұрын

How many times over the years have we fallen for scam artists like these. They employ people who quite frankly couldn't get a job as a BBC licence salese[erson to come to your door and sell you bulls---t.

@markmerryweather9908 11 ай бұрын

The latest Verisure advert gets me. They've spent months of endless very bad adverts, saying installing their system would keep houses safe. Their now telling us houses can still be broken into, so they're trying to flog another level of security with their zero vision.

@kevinmaltby4202 11 ай бұрын

BBC's 'Watchdog' should try and 'see how the BBC salesmen conduct themselves when knocking on people's doors' to try and mislead people into pay the TV tax. Provided you do not watch ANY live broadcasts or operating BBC Iplayer then you do not need a licence. And for the case in hand here, if someone quotes you £1300 for (any) job but then you haggle it down to half then ask yourself how the heck can they suddenly 'lose' half the original quote. Or in other words, you are being taken for a ride.

@MJPercy 11 ай бұрын

In the 23 years of living, I’ve never had or seen a bbc salesman, or heard any friends or family. Must be in dodgy areas only

@Cdr_Mansfield_Cumming 11 ай бұрын

Less than £110 of very cheap detectors and a very poor control panel. Like ADT, it’s all marketing. The units are wireless, which is no where near as good as hard wired.

@flipper2392 11 ай бұрын

Help, I'm surrounded by crooks. A verisure engineer lives near me and the owners of Life Comfort Products round the corner, were jailed for simiar practices, on release despite allegedly being bankrupt they were still driving their top end RangeRovers.

@mriamright1740 Жыл бұрын

Veryshite

@user-uv7wz3ih8z 8 ай бұрын

I was told there was a voucher left for a discounted system, free shock pads etc and a much lower price than what it actually was! The "Free " shock pads were in fact £3 each per month and the entire system would cost two times more than they initially stated, which per year would cost several hundreds of pounds more than if I actually had a break in at my shop !

@CryptoFan0001 6 ай бұрын

I am also badly affected by their scam. I am happy to go to the court if required.

@tonyc3282 9 ай бұрын

Now do Simplisafe!

@shumble69 2 ай бұрын

Let’s hope their alarms are better than their ridiculous tv ads.

@lyno1980 11 ай бұрын

Just checked they are not NSI approved, always use an NSI or SSAIB Company

@peteraudley5628 11 ай бұрын

Not very sure now lol . The tv ads actors are amateurs as well wnkrs 😅😅😅

@davidsworld5837 9 ай бұрын

The disgusting amount was the £45 a month monitoring costs or £540 a year that is just far too much for what is on offer. for what the cost is going to be just to fit the sensors etc I bet you can buy a very easy to fit and good quality system yourself. The price just does not see value for money at all. It would be better to say we fit the system free and you pay the £45 a month but to have to pay upfront and then pay a very high monthly that is a pure RIP off.

@loisknott3763 3 ай бұрын

To top it all their adverts are tripe

@liam6488 2 ай бұрын

Happened to me same thing was told cancel.anytime alarm system is mine. And pressure sales aswell went with simplisafe. Well better

@tomr4376 3 ай бұрын

Am I glad I checked this crowd out as I was thinking of getting a verisure alarm but they can feck off and scratch now

@swayamdabeast298 9 ай бұрын

Well is it just me or am i the only one that is happy with verisure

@TechGuy795 3 ай бұрын

My Verisure System Is Fine And My Honest Review: It Told Me. About The Tamper And When I Accidentally Set It Off, They Told Me To Be Honest I Hope They Improve The Product Like The Siren Tone. (I Have The Voicepad Product Which Is The Bigger Keypad)

@MrTomo89 11 ай бұрын

All that for a Arlo system you can buy yourself for less than that mugs

@buddylee4177 4 ай бұрын

Sadly I am also having the same issue, absolute scammers

@simonwright4044 10 ай бұрын

I’m in the electronic fire and security industry. Please get a few quotes from local companies. There are various wireless systems available on the market.

@finchesrestcemetery8529 4 ай бұрын

Yet another of these companies that surface from time to time and bring the industry into direpute the Last one SAS Security played much the same game and ripped its customers off on frightening them into spending fortunes.

@At_the_races 9 ай бұрын

The current advert showing a security guard inspecting a golf ball is a pack of lies and should be banned.

@davidwharton841 11 ай бұрын

Verisure / Notsosure.

@Jenjen-qc5eq 8 ай бұрын

I will stick with the Amazon video ring doorbell, the comments have been very very helpful and have saved me a lot of potential grief, Thanks

@ralphthebulldog5163 11 ай бұрын

Their advert put me off.

@nrg-5003 6 ай бұрын

Give it another year this company will likely go into liquidation just like boundary!

@hoihoi9866 16 күн бұрын

Verisure also makes fake reviews on Internet.

@welshman64 11 ай бұрын

All these type are a con. Buy a dog

@iainrichardson4495 11 ай бұрын

I cant believe people are surprised by these sales tactics, been around for years, double glazing, solar panels,conservatories, extensions..e.t.c.

@Grumszy 10 ай бұрын

Its odd they put the blame on staff to retrain when caught out with their scam...would not buy an AA battery off this company.

@standbanger2 9 ай бұрын

Their adverts use scare tactics in the same way,,,,any vulnerable person would believe everything said on these adverts & feel frightened after just seeing these ads alone!

@Nobbyman1 11 ай бұрын

Its the old UPVC replacement windows tactic from years ago.

@davidhoins4588 11 ай бұрын

Never feel for that companys b's

@AISmartStart 7 ай бұрын

Not veri sure - first they forged my signature, very unsuccessfully, and that was just the beginning. Same here, I bought two systems for my home and business paying a total of over £1000 which turned out to be after two years of contract and the total amount I paid was just for the installation of two cameras, sensors on 6 windows and two smoke and configuration devices which took a maximum of two hours each at the home and the business. How is it possible that this company still exists!!!

@niketapandya9918 5 ай бұрын

Shocking company

@giovanniperri2640 5 ай бұрын

They came to me the other day and used exactly the same tactic shown in the video...still...

@paulbarber8450 8 ай бұрын

They should be investigated and fined over their terrible, unimaginative and cheesy TV adverts, they're unbelievable too 😂😂 So funny that he describes this month's special offer 03:42 "as half-price, so that's 50% off" 🤔😂 just in case his customer couldn't work it out..🤣🤣

@mihaitahustiu2948 7 ай бұрын

Can discuss with this owner from this company 😌 Thank you .

@stephenmason5682 11 ай бұрын

Did the e ustomsrget the kit back and installed?

@AndrewMcGuire-oe6vz 11 ай бұрын

Good old tried and tested locks and comman since is all you need

@the-vanquish3885 11 ай бұрын

Well a towel was speaking and trying to sell it u Instant lie

@georgemorrison6689 10 ай бұрын

Its not Verisure all the door call company's are at it, so make sure you are aware of this before letting any sales person in your house

@simonloveless8924 8 ай бұрын

Rip Off this company really is.

@MySteaming 10 ай бұрын

Every Verisure TV Advert I've ever seen makes me howl. They are so silly & amateurish. We have Women gossiping about a break in & stupid men being pushed into installing a Verisure Alarm. That might happen in Verisure's version of The World, but it doesn't happen in mine. 😂

@Cody-zd2ye 10 ай бұрын

These people use fear based advertising witch i thought was banned in Britain

@johnmetrac2898 8 ай бұрын

Biggest scammers in business don’t ever use these cowboys!! False advertising they should be closed down!!

@Lambip1 3 ай бұрын

Ring system is cheaper and better

@mandeepjabble8937 2 ай бұрын

Will be interesting what happens tomorrow so far they have told me after 1 year the equipment is mine and works like a bell box system it seems to me they are still the same as this video but will find out tomorrow and will check the t and c

@MorseDigitalSecurityUk 2 ай бұрын

Except it doesnt have a bell box on the system - just a shiny badge outside!!! From our experience when ripping them out for a proper system they normally stop the app from working if you cancel.

@tomosa6880 8 ай бұрын

Unfortunately, for verisure customers, thieves are taking infra red cameras either phone app, or goggles, and a battery fan lol. Can't beat a shotgun 😂

@stevebrien2726 2 ай бұрын

Anyone who believes there amatuerish moronic adverts should think twice about what they offer.

@ianship5058 Жыл бұрын

My next door neighbour has a veryshure alarm the placed his door camera facing directly facing my drive and not looking up his drive .I complained to Very shure and told me it was my neighbours problem and refused to do anything about it

@ianship5058 11 ай бұрын

@@Bercilakdehautdesert-mv3in No What you don't know ia its not pointing UP his drive its pointing across mine and into my Drive and garden. not his.

@stuartspence3613 11 ай бұрын

Your neighbour is NOT permitted to record your property without your expressed permission. Their CCTV is fixed, not roaming like google street view or private auditor, and should not see beyond their own boundaries. And there could also be an issue with any sound recording. Take the previous advice and contact the information commissioner's office. Verisure should know the regulations when fitting this equipment, it's Verisure though so perhaps it doesn't work anyway. Who knows.