Virgin Media's Gig1 Fibre Internet & Hub 4 - unboxing, review and speed tests

  Рет қаралды 39,985

Oli Bedford

Oli Bedford

3 жыл бұрын

A brief and amateur review of Virgin Media's new Gig1 Fibre internet connection along with their new Hub 4.
Let me know what you think about the video. What else would you like to know?

Пікірлер: 128
@guitarplayerforu
@guitarplayerforu 2 жыл бұрын
I personally think fixed line will always have it's place, as no wireless connection can ever be 100% consistent, 100% of the time or deliver ultra low latency like a wired fibre connection can 👍
@Tribellion
@Tribellion 2 жыл бұрын
My First Broadband From Bluyonder was 512kb.... and that was blistering speeds lol - nice review just installed mine seems OK so far
@peterjones2956
@peterjones2956 2 жыл бұрын
Yeah, me too, in 2001. 512kb did seem blistering!
@Aspartame69
@Aspartame69 2 жыл бұрын
My first internet was AOL, 17 quid a month, 28,800 baud modem and 5 hours free and extra charges after that.
@shafnet
@shafnet Жыл бұрын
Yup, the best broadband ever - before the oversubscription of service. The latency was so sweet .... It all went downhill since then. I physically cut the crappy fibre to my house approximately 10 years ago and am content with the VDSL2 service I'm currently getting - The latency is much better than VM will ever have
@d3van
@d3van 3 жыл бұрын
Great video 🙌🏽
@OliBedford1
@OliBedford1 3 жыл бұрын
Appreciated - thank you!
@justchilling4491
@justchilling4491 2 жыл бұрын
Hi there I’m just after some advice what connection do you have on your wall in the room is it a tv or phone connection that you have connected your router to. My reason for asking is I have a tv connection and I’m not sure if I can do self install or if I need an engineer to come out
@Charliemortonuk
@Charliemortonuk 2 жыл бұрын
Amazing channel
@jakubkotula4957
@jakubkotula4957 2 жыл бұрын
Was there red light on hub when you connected it first time?
@JynxedKoma
@JynxedKoma 2 жыл бұрын
If you want the fastest speeds, you need preferably a desktop with either a gigabit ethernet port and/or WIFI-6E wireless card with the Hub 4 in modem mode connected to a WIFI-6/WIFI-6E compliant third party router.
@dazaman19
@dazaman19 2 жыл бұрын
You still wont get the full 1Gb speeds as the HUB 4 only has 1 gig ports. You would need a 2.5 gig port and be wired to get the full speed they claim which is 1130mbps. So they are intentionally bottlenecking its customers by the inferior hardware they are providing, therefore you will never get the full 1130mbps on a HUB4. Only the new HUB 5 will be able to handle these speeds.
@JynxedKoma
@JynxedKoma 2 жыл бұрын
@@dazaman19 Using my Asus gt-ax11000 with it's 2.5 Gig port from the modem mode Hub 4.0, I frequently get 900mb's over wifi, so the very minor loss of half a hundred mb is perfectly acceptable in my eyes... But yeah, will wait until the HUB 5 gets out of it's trials and becomes more 'mainstream' for consumers.
@dazaman19
@dazaman19 2 жыл бұрын
@@JynxedKoma Yeah they should not be claiming '1130mbps' when the actual Hub 4 cannot attain those speeds. You can do a workaround with balance rr and use 2 ports on the HUB4 to boost a connection to the 1 gig speeds, however as the Hub4 does not support LACP-IEEE 802.3ad you need to buy additonal hardware which no one should have to do and about 99% of the customer base has no clue about.
@Sneaky__Prawn
@Sneaky__Prawn 2 жыл бұрын
@@dazaman19 I bought an Archer AX10 WiFi 6 ages ago but no idea how to set it up as I don't want to be left with no Internet. I'll have to check some videos as the Hub 4 is trash my Hub 3 was more stable.
@BowmanEsquire
@BowmanEsquire 2 жыл бұрын
I've just upgraded to 1gig and the hub 4. Currently have a hub 3 with 600mb but the signal has not been great around the house. Hoping this is better. The hub v5 has just been announced too. Hopefully a free upgrade.
@aivarasamanaitis6826
@aivarasamanaitis6826 Жыл бұрын
This is only bul
@aivarasamanaitis6826
@aivarasamanaitis6826 Жыл бұрын
Thisis is only money..
@fatbatgor687
@fatbatgor687 3 жыл бұрын
Nice straight forward video, so no need to change wifi password?
@OliBedford1
@OliBedford1 3 жыл бұрын
Sorry, I should have mentioned that. There will be a new WIFI network and password which is included on a small card in the box with the Hub 4. It’s always recommended to change the password once you get in though. Thank you for the comment though, I’m trying to work out how to get better at this KZfaq gig 😀
@brrrburberry2554
@brrrburberry2554 2 жыл бұрын
is this one better then the previous one?as wireless range
@steverobinson2389
@steverobinson2389 Жыл бұрын
I am on 600mbsp from Virgin but I bought a net gear RAX200 - a gaming router. I get 400 mbs in most rooms about 650 on my iPad which I think is due to its more modern intervals.
@stemuhl
@stemuhl 2 жыл бұрын
HI! did you have to phone them to connect it
@Zed-gc8if
@Zed-gc8if 2 жыл бұрын
Bruvv! Been facing any intermittent issues? How do ya fix it?
@paulriley323
@paulriley323 2 жыл бұрын
5 GHZ WiFi max speed is 1300 mbit, but both device need to be on AC with a clean channel without interference, so If you only have N devices you not going to get max speed. I have been using 2 satellite routers for the last 10 years to boost our WiFi coverage, the latest from 3 years ago Netgear Nighthawk R8000 & R7800, both auto configured when I connected the to the network. I have cat5e cable runs & 3x 8 port Gigabit switches for older cable only devices.
@charlesturner897
@charlesturner897 2 жыл бұрын
The actual max througput is basically half of that, the link rate isn't the same as the data rate.
@racingworldnl
@racingworldnl 2 жыл бұрын
Nice review, don't fully agree 5G/6G can replace fixed connectivity. Surely the technical specs would be fine, but with mass rollout of fixed wireless access to replace fixed, the operators would run into congestion issues.
@geejaybee
@geejaybee 3 жыл бұрын
does this hub support IP telephony. Currently my phone is connected to the hub 3
@OliBedford1
@OliBedford1 3 жыл бұрын
Yes. I’ve just looked into this and it does support VOIP.
@camerongrant5380
@camerongrant5380 2 жыл бұрын
It says there’s a connection issue with the wires, could you help me?
@MrQwerty3000
@MrQwerty3000 2 жыл бұрын
I upgraded from virgin’s 500 mb to 1gb but disappointed the Wi-Fi speed was about the same on both. Have never had more than about 550mb even when right next to the router. Wired speed tests seem to be improvement over the 500 but the hub 4 just seems unable to transmit Wi-Fi anywhere close to 1gb, unless my iPhone 13pro has reached its speed limit??
@rayfields4574
@rayfields4574 2 жыл бұрын
I always use a 3rd party router, I had the 500mb on hub 3 and got maybe 400 max in the same room, I left the room and I'd get dead zones everywhere, since getting a 3rd party router, I never got less than max almost everywhere. I'd suggest looking at getting a different router maybe
@petrub27
@petrub27 2 жыл бұрын
@@rayfields4574 u cant use a different router, but use hub4 in modem modem and connect yours
@rayfields4574
@rayfields4574 2 жыл бұрын
@@petrub27 That would be then using a 3rd party router, putting the hub 4 into modem mode then using a 3rd party router, I probably didn't word it right haha
@Medz1100
@Medz1100 2 жыл бұрын
Just got mine about an hour ago. I got 444Mbps on iPhone 13 Pro Max in direct sight of the router. Did things improve over the next couple of days?
@Mabs89
@Mabs89 2 жыл бұрын
You still have issues? Usually the virgin hubs are stupid. I changed mine to NetGear and always get the full speed
@ljonathan991
@ljonathan991 2 жыл бұрын
@@Mabs89 did you switch the virgin box to modem mode ?
@BilloBob1231
@BilloBob1231 Жыл бұрын
Hi, I updated my internet to 1Gb virgin media was unable to tell me which Wifi this router uses, wifi 5... wifi 6,,, 6e would any of yous know?
@charlesturner897
@charlesturner897 2 жыл бұрын
The max you can actually hit is about ~940Mb/s though gigabit ethernet, and 800Mb/s is fairly solid. With a symmetrical 1G/1G FWA link I get between 800Mb/s and 900Mb/s
@johntiles
@johntiles Жыл бұрын
Wait how do you get 900 upload
@michalk5262
@michalk5262 Жыл бұрын
I actually hit speed mentioned by you on my WIFI6 router bro
@Sneaky__Prawn
@Sneaky__Prawn 2 жыл бұрын
I get 1050mb through ethernet and around 250mb WiFi but it isn't stable the WiFi buffers and the ethernet cuts out making me lose connections to games. Spoke to virgin, who said we will boost the signal and sent out WiFi adapter but still does the same. I think the Hub 4 is faulty. I have it for about 2 months I think maybe longer.
@zaibash1758
@zaibash1758 3 жыл бұрын
Im getting similar speeds on wireless devices. Was hoping for a bit more tbh.
@OliBedford1
@OliBedford1 3 жыл бұрын
Yeah I was hoping for a bit more too. Reassuring to know I’m not the only one!
@zaibash1758
@zaibash1758 3 жыл бұрын
@@OliBedford1 The bad news is I've connected the deco M4 mesh and now get 400mb right next to the router.
@njipods
@njipods 3 жыл бұрын
Honestly it's amazing your getting 500. WiFi just is not that good. Your expecting to much. It is not like your phone could even process 500. Also your macbooks lan card can properly not handle 1gb
@zaibash1758
@zaibash1758 3 жыл бұрын
@@njipods I don't think its that amazing. I've bought an asus ax86u router and will try that in a few days. If I paid for a 500mb plan I could understand.
@njipods
@njipods 3 жыл бұрын
@@zaibash1758 you paid for a 1gb line. The WiFi speeds are totally unrelated. Even if you paid for 50 meg you would still get the same WiFi speeds
@SpnyStebrown
@SpnyStebrown 2 жыл бұрын
I just got this and my ethernet don’t work to lap top Xbox or PS4 what hav I done wrong ! Wifi works :(
@Liamd330
@Liamd330 2 жыл бұрын
No that speed isn't normal lol I bought a Asus router with 5G only channel turned on and use my hub 3 as a modem the difference is night and day, I'm on M500 and I get 530avr in same room on my iPhone then just in the next room straight through a wall I can get 430-510.
@craighenderson9303
@craighenderson9303 3 ай бұрын
Mine is being installed on Thursday. Tired of having 20Mbs download speed with current provider 😂
@NoOneTwoTrust
@NoOneTwoTrust 2 жыл бұрын
I get the same results on the 500mbs package. I personally wouldn't be happy.
@TwistedGamingYouTube
@TwistedGamingYouTube 2 жыл бұрын
That's because you're now on a 650mbps package for free (Virgin upgraded everyone) and speeds can also be limited by cables, wifi etc etc
@TwistedGamingYouTube
@TwistedGamingYouTube 2 жыл бұрын
Plus testing almost instantly after activating is a stupid idea
@MrAckers75
@MrAckers75 2 жыл бұрын
It’s not bad using Ethernet but the WiFi on the hub 4 is garbage. I bought a mesh network and it’s leaps and bounds better for wifi
@choosingmusic11488p
@choosingmusic11488p 2 жыл бұрын
@@TwistedGamingKZfaq yes I was upgraded to 600 from 500 but now I’m on 1gig
@stephenpeat3885
@stephenpeat3885 3 жыл бұрын
Wa1it for city fibre you could have 1gb up and down instead of virgin media with 50mb upload.
@michalk5262
@michalk5262 2 жыл бұрын
I look very forward to it. My contract ends Feb 22, then bye bye VM! I was waiting for this moment over 6 years :-D
@michalk5262
@michalk5262 Жыл бұрын
I've got it , I chose Vodafone, very happy about them so far. Got symmetrical 1Gig and FTTH. Game changer! 😄
@NoName-gu9tf
@NoName-gu9tf 2 жыл бұрын
Get 350 wireless, while 5 foot away and the pods don't work. When I had 30mb, it was always the same speed wireless weirdly.
@twilomix
@twilomix 2 жыл бұрын
We have this but my broadband keeps dropping out
@David-nd4to
@David-nd4to 2 жыл бұрын
so youre paying for gig1, but dont have a dedicated router other than what virgin supplies?
@kamranafzal8840
@kamranafzal8840 2 жыл бұрын
Give it a shot on 5Ghz
@mmgmcnatt
@mmgmcnatt 2 жыл бұрын
Yh ^^ try 5ghz band.
@choosingmusic11488p
@choosingmusic11488p 2 жыл бұрын
@@mmgmcnatt he did
@Spica1000
@Spica1000 2 жыл бұрын
It’s great that your getting such high speed! But listen, your paying for 1000 mb! and your not getting it but paying for it! I don’t think that’s on personally ! But it’s up to you really
@VanillaVictini
@VanillaVictini 3 жыл бұрын
I would have expected you to get a better ping than 18-21ms.
@starmole5000
@starmole5000 2 жыл бұрын
The average ping will drop when virgin upgrade the upstream channels to DOCSIS 3.1. At the moment they have only upgraded the downstream channels which is why it's so asymetric. Will be a fairly decent upgrade to pings when they do - not so much a significant drop in ping time but definitely more stable. This is because active queue management (AQM) on DOCSIS 3.1 will prevent bufferbloat. In addition they will have way more upstream capacity to use if they want e.g. the 1 gig service will likely be boosted at least to 100mb upload.
@VanillaVictini
@VanillaVictini 2 жыл бұрын
@@starmole5000 I got VM's 500 package on September 1st and when I do speedtests, I get 7-8ms ping. Mine appears to be FTTP RFoG due to the large Omnibox on my wall as well as the fact that the white box in my bedroom has to be plugged into a socket. That might be why. I put my Hub 4 into Modem Mode and had a check and it says I am on DOCSIS 3.1.
@starmole5000
@starmole5000 2 жыл бұрын
@@VanillaVictini super stuff! Yes your downstream will very likely be DOCSIS 3.1! That means at a maximum VM will be able to offer you about 6gb/s! What does it say on your upstream channels? I imagine it says 3.0 but curious. The next upgrade for you will be coming when they switch over those upstream channels to 3.1 and then you should see same minimum ping but the ping will be much more stable (it should basically hardly ever go above 100ms, and for the most part stay low even when lots of users in the local area are downloading/uploading). Bear in mind there is no 'correct' ping to have - it depends on how far away/how many connection points you are from the server you're pinging. The stability in gaming etc. comes from the stability of that ping and a certain proportion of that stability is determined by the network between your house and VMs 'head end' (equivalent to the exchange in BT world I think). Because you're on FTTP there's essentially no connection points between you and the head end. But then the way the head end deals with packets up and down becomes more important and that's what the 3.0 to 3.1 upgrade will improve for you! That improvement should already be there downstream - I'd be interested to know for example whether if you do a large download from a server that can supply you with 500mbit+, does it impact your voice chat for example? It definitely does on mine - but 3.1 should help to resolve this because the modem can tell the head end that downstream traffic is getting a bit too much and so the head end will back off a bit to let the modem breathe again. At least that is my understanding of how AQM works! If VM ever go to DOCSIS 4.0 that will come with LLD - "low latency DOCSIS" and that would come with a really significant drop in pings and even more stability! Look it up it's really cool tech. It would provide pings from premises to the head end of less than 1ms even under load! Don't think that's going to be on the cards though - think they're gonna switch to XGS-PON which is fine by me! That's the thing most ppl don't appreciate really, truth is fibre in itself doesn't mean an excellent quality connection, it's the underlying network protocols and how they manage the traffic coming in/out that makes the difference.
@VanillaVictini
@VanillaVictini 2 жыл бұрын
@@starmole5000 I'll have to check my Hub 4 upstream channels tomorrow since I've gotta use a wired connection to check it in modem mode, and that's assuming I remember. But you are correct that the downstream is DOCSIS 3.1, because I remember seeing it. My connection's been solid thus far.
@starmole5000
@starmole5000 2 жыл бұрын
@@VanillaVictini no worries. Enjoy that 3.1 goodness! I find that accessing the modem admin page is terribly hit and miss on the hub 3 I've got. Like 90% of the time it will just time out, other times it's fine. Not the best piece of kit by any means but at least it gets the job done in modem mode.
@joshuabest100
@joshuabest100 2 жыл бұрын
I got told that I should expect anything above 560mbps if I have anything lower than 3 consecutive days they would get an engineer out
@8-bitarcadebrawlergaming176
@8-bitarcadebrawlergaming176 9 ай бұрын
I have the same router and the highest I can get is 545Mb or 630Mb
@choosingmusic11488p
@choosingmusic11488p 2 жыл бұрын
Best internet setup would be to use the hub 4 with gig 1 or 600mbps in modem mode and then get the ASUS gaming router and ai mesh nodes that means you can then have no ping buffering and connect wired all round house without cables trailing and getting in peoples way and won’t look ugly
@mgzr220bhp
@mgzr220bhp 3 жыл бұрын
If paying for 1gig I'd want it to hit that if in same zone but if running over WiFi I'm sure 500mb is as fast as you can do it now
@MrAckers75
@MrAckers75 2 жыл бұрын
Your not going to get a 1gb connection with WiFi 5 it’s impossible.
@michalk5262
@michalk5262 2 жыл бұрын
@@MrAckers75 HUB4 uses WIFI in AC standard, to get full 1gb you need to buy on your own WIFI 6/AX router.
@GhostvaperYT
@GhostvaperYT Жыл бұрын
ii use my own router put hub into modem mode and use fast router its much better
@wadeisfit5121
@wadeisfit5121 2 жыл бұрын
my hub was free!, guess i was lucky
@sirsquirrel0
@sirsquirrel0 2 жыл бұрын
Dear customer. Due to circumstances out of our control, your monthly debit has risen by 10%. KR Virgin Media Customer Service 😂
@user-tq1vf8qq1l
@user-tq1vf8qq1l 7 ай бұрын
Hub 4 is wifi 5 hub 5 is is wifi 6 game changer.
@MrAckers75
@MrAckers75 2 жыл бұрын
500mbps is about the max threshold on a 5ghz ac WiFi connection. I would advise you to invest in a mesh WiFi system with WiFi 6 so you can make the most of your package. I use the hub 4 and had to invest in a mesh WiFi system because the WiFi is absolutely horrific
@RossiniUKLtd
@RossiniUKLtd 2 жыл бұрын
I bought NetHear NightHawk Wi-Fi 6 router and currently run hub 3 in router mode because when Virgin upgraded me from M500 - M600 without asking my speeds became slower and erratic, tbf they sent me a new hub 3 but no different, will be interesting to see how the hub 4 performs stand alone and in router mode.
@sdruba90
@sdruba90 2 жыл бұрын
My iphone Xs tests for 650dl speed
@Polarbear605
@Polarbear605 3 жыл бұрын
gigabit* down but a very shaky upload speed. there is no reason a Fiber based connection is not symmetrical!
@EpicXProtocol
@EpicXProtocol 3 жыл бұрын
There is, its called the Upload speed being on Docsis 3.0 and not 3.1 like the download speed is.
@michalk5262
@michalk5262 2 жыл бұрын
@@EpicXProtocol Docsis 3.0 allows upstream up to 200Mbit/sec , so why VM gives only 52Mbit/sec ? Or why they didn't move whole down and up stream to Docis 3.1 technology ? Because they are proper bullshiters.
@blackhawkx19able
@blackhawkx19able 2 жыл бұрын
@@michalk5262 Or maybe it's because changing a whole entire infrastructure isn't just as easy as flicking a switch???
@fishtankkai
@fishtankkai 2 жыл бұрын
you could be limited by the phone
@michalk5262
@michalk5262 2 жыл бұрын
VM Hubs sucks! I bought Asus WIFI AX, and I use hub only as a modem, got about 950Mbit/sec throught WIFI. I wait for CityFibre because upload in 1Gig fibre VM is a joke!
@MoElf
@MoElf 2 жыл бұрын
I agree with you vm upload is *********
@petrub27
@petrub27 2 жыл бұрын
ASUS ZenWiFi AX (XT8)
@frekathebest
@frekathebest 2 жыл бұрын
until I die I wont give away my cable connection to internet
@fletch666
@fletch666 2 жыл бұрын
I'd be complaining about the amount Meg you get in your garage that is disgusting if you pay for 1gig
@paulriley323
@paulriley323 2 жыл бұрын
Don't forget the signal is going through a few brick walls, one of those will be insulated with Rock Wool if built in the last 40 years, this is one of the worst things for affecting the signal. Personally I would have run a cat 6 cable to the garage and put in a 5 GHz router as an access point, if he needs to have good access.
@bennybignuts388
@bennybignuts388 2 жыл бұрын
Virgin media is a awful company to deal with they make near it near on impossible to cancel your contract with them.
@rkerry01
@rkerry01 2 жыл бұрын
so true
@leonmatthew7
@leonmatthew7 2 жыл бұрын
The key’s in the name mate. A contract’s a contract 🙄
@eezaka2791
@eezaka2791 2 жыл бұрын
@@leonmatthew7 haha 😂 exactly
@PB-nn2dh
@PB-nn2dh 2 жыл бұрын
1125 mb down 52mb up --- Kind of defeats the purpose of having 1gb line
@s._81
@s._81 2 жыл бұрын
50mb up is plentiful tbh
@choosingmusic11488p
@choosingmusic11488p 2 жыл бұрын
@@s._81 yeah it is
@choosingmusic11488p
@choosingmusic11488p 2 жыл бұрын
@@s._81 but virgin is trying out 2200 mbps down 200 up and maybe new wifi pods with wifi 6 I’m not sure hopefully there will be a wifi 6 pod but I do know about the 2,200
@s._81
@s._81 2 жыл бұрын
@@choosingmusic11488p there'll definitely be wifi 6 pods, even if there isn't, i use an asus rog wifi 6 router already anyway, but i love the idea of 2gbps
@choosingmusic11488p
@choosingmusic11488p 2 жыл бұрын
@@s._81 same I will be getting a different router when 2gig comes out and hub 5 2.5gb Ethernet port
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