I can just imagine their faces boasting about a new boiler then see Allan turn up. 😂 Great video as always

To be very impressive demonstration on the flushing boiler with explanation in detail. I am happy to watch your video where I can learn the knowledge of managing the boiler and plumbing skills.

Your videos are brilliant .. very informative!!

Another fantastic video alan

Allen is a legend. Love his vids

Great video many thanks, shocking installation in every way possible. I've come across a few of these boilers and find the auto air vent inside leaks like crazy on the inner case.

Hi Allen. Where did you get the magnetic strap for your fluke multi meter?

When you were looking at the flue outside termination - is that a vent to the roof in the soffit board - should the flue pipe be venting POC near that

When this boiler is stripped down to clean the heat exchanger, do the seals need replacing?

Absolute shocking how installers are not carrying out a proper Installation. Dangerous, I'd report it. Also the copper piping on the right seems over cooked. Thank you for the upload Allen. 🙂👍👍👍

Good video as always Allen 👍 Not a good situation when you buy a property and the owner tells you that. Although the owner may not have been unaware of how bad the install was. But just goes to prove you can't always trust what your told when buying houses. It was similar in a way when I sold my house not long ago. I got it serviced, but the sump had a hairline crack. Could have just ignored it and sold the house with a serviced boiler. But my conscious and morals along with the engineers recommendation, I had it replaced. There's a saying that goes "don't do to others, what you wouldn't like done to yourself" Also I think when these situations occur, there should be some sort of regulation that if the boiler manufacturer attends a badly installed boiler. They should take the details of the installer and be stored on a database. Then if it becomes a regular occurrence with the said installer, it should be reported to Gas Safe to investigate further. This would then flag up dodgy installers or those that require additional training to up their standards.

Hi Allen Iv'e only watched 1:5 minutes of your video. A guy I know's son install is own Vokera boiler last year. It didn't work so they asked me to look at it. The Plastic wrap around flue clamp had been thrown away. He didn't know what it was for, but thought it was some find of bracket. The actual reason it didn't work, was the gas valve needed adjustment. There might be a chance he install your Boiler 🤣

Lets see how long you can make it last on a clean system with servicing and repairing properly plus a proper filter.

What model vokera is this?

Because no clamp is fitted and customer has said it’s a new install it’s automatically RIDDOR !! Too many cowboys out there doing combi installs for next to nothing and getting away with it ! Great video Alan 👍👍

If the Combustion readings were as per mfi's what's to stop a replacement heat exchanger from splitting? Great video Alan👍

Good to have you back Allen , very poor install bodgit and legit 😢

Vokeras seem to be shocking for conde blockages, perhaps it's just my luck but the amount of times I have attended a breakdown and the issue has been a blockage in the conde pipe.

is it classified AR ? heat exchanger is cracked, but the anylizer still gives correct readings, so it doesn't present ID, is that right? thank you.

very good video

Hi Allan, seen a few of these cheap boilers without the flue clamp, had to cap off the boiler and get it sorted, also taken a few out with cracked Heat exchanger on the inside, the fact the boilers are made by riello, surprised me, until I found the were owned by an insurance company!. So if they don't last long, it's either on the insurance or the owner buys another one if they like cheap stuff!. The heat exchanger is not best to open up either!!!! I'd fit Baxi all day long!!. 👌

Excellent video Allen. I think I would ID it,no more than that. I would suggest that the boiler is also beyond economical repair let alone anything else. The only option in my opinion is replacing. And if it was installed properly then despite the price of the boiler it would have survived a few years at least. And I think poor installs should not be covered by manufacturers warranty.

Hi Alan, excellent videos btw! I find them very informative and I quite enjoy watching them. Great work!! I would classify that boiler installation as a ‘RIDDOR’ reportable scenario,

Hi Allen, 5:40, there's a sound you'll have to get used to at Sherburn, the engine drone and blade chop of a Robinson R44 helicopter! Enjoy the new place.

Would you expect to see those cracks in a year old heat exchanger, and if not what might have caused them (i.e. stressed during installation, or badly manufactured, or running it without adequate water flow or anything else). Doesn't seem right to me.

I think the burning (no pun 🔥) question now is Alan, did you get a discount on the new house on account of this poor boiler installation?

Hi Alan I had the same problem with the Milwaukee inflator mine said 0.10 bar when wasn’t connected if you turn it on then hold the on/button whilst holding it press the plus button 3 times it should reset mine did hope this helps

Also, Allen, where did you get your Schrader valve tool please, pal? 👍

I've have a vokera 20 years old very little done to it been a good boiler I'm not only one

Nice one Allen, but one tip for your followers is consider using the stop cock in the street as means of isolation to the property. This is sometimes easier that the stop cock in the house, as you pointed out 👍 plus you need to know the one in the street is working in case of problems within the house.

As an electrician just interested how a professional gas engineer does a service I would like to add comment and ask a question. Firstly I don’t think that supply flex should trail through hot pipes especially as it doesn’t appear to be heat resistant flex usually white in colour. Also not one clip used to keep it supported. My question would be would you always check main earth bonding to gas as part of your checks ?

I'd check how close allowed to go to eaves and looked like vent in the eaves as well

Had a split one last wk lol. Are you binning this boiler then . ?

If that's one year old with a split heat exchanger I would throw it in the skip, what's the point in continuing with it. Could happen again in 12 months time. Or do you think it's much older than what's been said.

Nice big garage is that will be your new man cave? 😋 That boilet job is shocking, not seen much someone chopping the actual boiler case apart... Suprised what type of people around and Gas Safe..

I would be looking at more things in this house if it's safe, New boiler installed the owner said I wonder if the installer is watching this

In Poland this is Sylber,Beretta Ciao, Beretta Quadra green,good in Small apartament,not in big home .aluminium naightmare

I don't get the 2m rule for flues. If its 1.8m then it has to have a flue guard. Do birds/squirrels not like 2m?

Thank you Allan but you forgot to clean the condensation trap on the service 👏👍

Well instead of swapping if for a Baxi 600 / Eco Compact, let's see how many years you can keep it running for. One of my rentals has an Excell (same boiler) running for 6 years on a clean system with shock arrestor and good regular servicing and Magnaclean.

Hi Alan, is there a follow up video for this?

Hi Alan, fantastic informative video as usual. Quick question is that a flexible probe you are using with your Kane analyser?

Where did you get the expansion vessel pump?

ID Good vid, mate

I can see a "Fitting my new Viessmann boiler" video coming soon 😁

This has the cheapest price guy wrote all over it. No thought or care about safety.

Good morning Allan So after going through TB 118 the instructions then require you to start poking around a live PCB to set the thing up ? Obviously Immediately dangerous at the very least . So the thing is burning properly ,the water quality ok but the heat exchanger is faulty after a year . Not worth the cost of the heat exchanger is it Allan ? If it's your own house you will never be happy looking at that! Lastly I used to buy short core valves for the pressure vessels in a blister pack at local motor factors ,a couple of quid for 4 ,they are just the same as for a car tire . Sometimes it's not possible to get the strait tool in but I used the car valve tool shaped like a cross with the two unused tools cut down so you can get it in tight spots but still have some purchase when turning if that makes sense, Cheers.

That was a right cow boy job Allen that’s the problem out there with a lot of so called plumbers

Warranty on badly installed boiler should depend on if the person installing it has been certified by that manufacturer, if they have then the company should bare some responsibility else it would need to fall on the original installer wholly say the HEX failed due XYZ etc. Of course there should be some flexibility here, ie a board or sensor failing should not be voided just because the flue/case was not fitted correctly.

Hold down power button and press + 3 times on the pump to reset to 0bar 👍🏻

Name and shame the cowboy who fitted it and ripped the customer off 😡

Absolutely Shocking that Allen, looked like a DIY job, Was the benchmark filled in?

Are these boilers reliable?? Thanks Alan

How long before you bin that boiler Allen?

By the way allen my pump is showing a reading to I have contacted them but heard nothing

That’s norm for new house builds passed by building control in NI

Heat exchanger split and it’s just a year old? That’s one crappy boiler!

If a bad install has resulted in damage to the appliance it seems reasonable to refuse a warranty claim. But for example if a boiler didn’t have a filter and a PCB fault was refused I’d say that was pretty poor.

Have you moved again Alan?

Under the ninth (latest edition),GIUSPthe flue issues are AR and do not meet the RIDDOR criteria.

That flue terminal ain't 300mm away from an internal corner Alan

My company pays me £20 less tax per each service. I do 10 services a day around London. Lovely job and good earner. Happy to be in gas industry those days.

It's at risk if it's on and theirs no products coming through the joint, I'm not there to judge. It would be a case of putting silver heat tape around joint until you can fix ASAP.

Looks like a typical cheap combi boiler installation. Probably home by mid day. I’d throw it away!

I don’t think a poor installation should be covered on warranty. Every boiler should be installed 100% to the instructions, and to a perfectly clean, inhibited system with a filter. I see too many boilers badly installed or become ruined after only a year or two from poor system quality / poor installation.

If this were mine I would rip the whole thing out, fit a better model but have it done the right way.

Vokera are what i call a B&Q boiler you get what you pay for probably installed by a friend ??

I can see you doing a boiler change on that one shortly. 😀😁😂

Omg scary that boiler

Oh no Vokera and shocking nstallation, it wants reporting and replacing with a Baxi 800. Only an opinion though. Wondering what your opinion is of Intergas Boilers?

Alan's like the Frank costello of the gas World

Anyone who is excited to say they had a vokera installed I’d start to worry

One year old, no way that, could be one year old in that state. 😳

Of course it should be covered under warranty. It’s not the customers fault it was badly installed, why should they be out of pocket because of someone’s bad workmanship? The manufacturer should send the bill to the person who commissioned it after installing.

Take it you will be taking that piece of $_£= out and putting a proper boiler in mate 👍

I'd tag unit out of service until the clamp is installed. Can't mess with human life. It's the only correct action in my opinion.

If its just been installed I would definitely riddor it and ID it

Put in a Viessmann Alan! 111!

Flue AR Condense pipe- info only Controls- advice/info only Installation riddor reportable

A hateful boiler disgracefully installed. How on earth has that thing split ?

If the flue isnt leaking POCs it would be classed as AR but i would still ID it myself until rectified. ID for split HEX . RIDDOR only appllies to ID situations not AR or NCS but i would still report job to Gas Safe

Hate those boilers lucky yea didn't lose the tips of yer fingers getting case off. Only boiler I know that if h/exc leaks even if trap clear water floods it right back into gas valve ye would think water would come out at fan but it doesn't

Nice one Allen , those Vokera boilers are cheap and nasty and that looks like it's been thrown in QuickTime , couldn't see a filter either.....! Another shit show of a job uncovered.... Cheers mate and good luck with the new house....👍

Sherburn in Elmet 😂😂😂 what a name

Guys as important as boiler safety is, you also need to look after your health. Eat right, exercise an hour a day, do some posture improvement stretches and keep hydrated. Best of luck everyone let’s make 2022 the year we look after our health.

Jesus Alan rip it out and dont be tight 🤣🤣🤣

Would be I.d and riddor and ask the previous owner who did it.

Cracked main Hex on 1 year old appliance is very unusual. Vokera is not the best brand out there but a split hex so soon....? Either way its just a poor install (Electrics, Flue, case damage, controls) Shame that the original installer is out there probably still working and customers end up with this kind of result. Be professional, take pride and the results will speak for them selves

Cr#p job on the install, report him if he's Gasafe? To be fair I would be more concerned about the BIG crack in the masonry! as at least you can sort the boiler yourself for cost..................

Not good! But also shows the dangers, they were making this a flagship feature and joe bloggs who knows no better would agree and just be chuffed to bits the new house had a new install they wouldn’t “need to” think about for 10 years etc aside from servicing etc! This proves it’s not always the case and everything should be double checked and not taken off face value! You planning another man cave/Filming build in the new place Aswell Alan?

That was never fitted by a gas safe engineer

Someone’s making lots of dosh if they can afford a house in Sherburn

Why do bad lads always use Vokèra. I don’t think I’ve ever seen one installed properly ever. That’s a shockingly bad install.

i would report it as ID

surely that flues not been fitted by a qualified gas engineer😳

I d now questions

Shame gas safe will do naff all about it even if you report the installation/installer

I bet thats the first thing to go on thr grass

Ar coz its not causing any immediate danger ,but its not fitted correctly. Plus u are ment to riddor it ,not worth the paperwork

Selling the property gone for the cheapest quote. No excuse for poor workmanship but people wonder why they get a shit job when there paying peanuts