So my 2014 Kickr wasn't coasting. Took it apart following these directions, cleaned and greased everything, put it back together (man, you weren't kidding- those "doors" are a b!tch) and now my Kickr is running smoothly. It should be said here that I have type 2 diabetes, and I control it with diet and exercise (no meds) so riding is life. Ergo: You saved my life today, Shane. Happy Thanksgiving.

Hi, i did this service on my Kickr 17 after 20000 km, 600 hours, WOW !! What a difference , sounds and feel like new, YOU made my day, thx a lot.

I was having big trouble with dropouts on Zwift, Trainer Road even the Wahoo phone app so figured it was the Kickr rather than anything else. Opened a ticket with Wahoo and while I was waiting for them to get back to me saw a post on FB about a guy who's Kickrs optical sensors didn't like the new decor in his pain cave. Optical sensors? It's got optical sensors? Bit of Google and up comes your wonderful tutorial. Cleaned the sensors and I'm back on the (indoor) road. I owe you a beer if your even in Dubai and Wahoo owe you about a thousand.

Thanks a lot. My Kickr from 6/2015 is still running perfectly after some 25.000 km, without any maintenance. The only issue I ever had was a loosened belt. But I could easyly fix that.

Another informative video. Glad to see your sub numbers coming up!

Dude!!!!!!! This is exactly what I've been looking for! Far out. No one gives these insights. No joke I was just asking this question of the whole internet and got zero results a week ago. Always a quality post. Thanks.

I bought my Wahoo Kickr V6 brand new and at the same time, I also bought a good quality secondhand road bike (with the same specs as my outdoor road bike), which I leave fitted permanently to the Wahoo. It saves a lot of messing about and spares my beautiful outdoor road bike from a lot of wear and tear 😃

Thank you. This video was very helpful. There was a odd vibration taking place while riding with my KICKR, which seems to be fixed now that I've tightened the loose nut on the cassette. I would not have known this solution without your video.

Thanks for that Shane. I have a brand new Kickr (2016) so this was exactly what I was looking for. I am sure there are subtle differences but all good.

Awesome and helpful video thanks Shane

Hey there. Your tip with tightening the nut where the cassette is worked wonders. It was really loose ;)

Excellent video! Thank you very much.

Thanks for servicing my kickr 😘

Great video Shane, nicely done. Just a note for anyone considering using Loctite to be aware of the different grades available and choose an appropriate strength ie low to medium strength. Some of the high strength formulas eg 263 can lock fasteners very strongly and would make subsequent removal difficult.

Thanks a lot for this video!

Glad to see you continuing. I *think* you might find that 2-3 "value" videos per week, might provide (in the long term) comparable views numbers to daily vlogs. The occasional daily vlog is good too, but it will be interesting to see how the two compare - if you did 3 months of 2-3 "value"/week. Daily vlogging probably grows quicker, but "value"/long-life videos likely have a more sustainable future?

Excellent, not serviced mine yet buts needs to, it makes a high pitch whirling noise as tho bearing is dry... did you push into the bearing there was a bit difficult to make out, cheers

Ahh thanks. Mine is acting up - sudden and unexpected power increases during Zwift sessions. Wahoo troubleshooting suggests optical sensor, so I will clean it tomorrow and see if that clears things up.

Thanks Shane.. you just saved me $1200..

Hey Shane. How often do you recommend servicing and regreasing the freehub on the kickr? Loving the videos. Hard to find good informative data about trainers! Keep it up.

best tech manual available for the Gen 1 Kickr...thanks

Useful video Shane, thanks! Any suggestions for the KickR Snap?

wow 66! Nice Shane!! mines 141, purchased in July 2013. (Adelaide)

Can you do a maintenance video for the gen 2 Kickr? Or just any added tips that are appropriate for gen 2 users...

Hi Shane, my 2017 Kickr started having sticky freehub issues, I contacted support and they replied saying I need to change the 144T pulley wheel (dont know exactly which part that is), but it costs $100 usd + shipping, which seems pretty ridiculous for a 1.5 year simulator. Any ideas if there's a cheaper way to solve this?

Hi Shane, great video mate. I have a bit of a problem with a 1st gen KIckr. I've trawled the internet and no one seems to have the answer but thought you with your vast experience of trainers might have heard of something similar. Basically, I've done all the maintenance and everything looks fine. When I start a ride, 1st 30 mins everything is good. The hub feels buttery smooth and I churn out 250w at about HR 130 bpm. Then, the hub starts to feel slightly sticky, Gradually it gets to the stage where it starts to feel like it's caked in mud, and after 90 mins I can barely keep the cadence going without dropping 2-3 sprockets. HR is now up to 150+ but power is down to 170! Before anyone says anything, I can hold 250W for 2+ hours outside so I haven't blown a gasket! As I said, I've done the maintenance, the hub looks in great shape. The cassette is fine, the shims haven't faced. Done spindowns. Everything you can think of. Needless to say, the wahoo guys can't figure it out! Any thoughts would be greatly appreciated!

Tightening the 17mm nut (according to Wahoo) should only be finger tight 2nm. Tighter than that shortens the life of the inner shim and/or can damage the bearings on the unit. They don't put a spanner on it. Otherwise good video.

Another great informative video, Shane! Maybe you'll remember me from another video, I was asking about the Bushido. I've actually decided to spend a little more and get the Kickr, as I don't want to make any compromises in terms of quality and functions and just get a product that I know works well. Now judging from this video, you don't need a chain whip and cassette tool to put the cassette on your kickr...Is that correct?

hello Shane, I've just ordered the wahoo combo (core+climb+fan). while installing the new cassette for the first time, should I also grease some parts as you did during your maintenance? or do all parts come pre-greased from the factory?

Legend. Just troubleshot a problem for me

Hi Shane I’m still having trouble with blue tooth connection I’d really like to start training again. Do you know if parts ie replacing the motherboard?

Don't get the wahoo drive belt if you need to replace it. Take it to a industrial belt supplier. I think it was around $15 compared to the $90 or whatever it is through a bike shop.

Hi Shane, great videos as usual. Have you had any experience of a burning smell coming from your Kickr gen 1 at any time in the past? Wahoo thinks it is in the belt area but there's nothing there. I reckon it is on the flywheel because I did a spin down after using it for an hour and the recorded temperature from the kickr is 40.4 degrees Celsius - is that a normal temp while using it?

Thanks for the video. When you say do a spin down if you move it.. Are you referring to even if you move it a few feet in the room or when you are transporting it?

For the gen 1 kickr is it always better (more accurate) to do the advance/factory spindown always instead of the normal? I have the latest firmware. Last Zwift race my watts were 10-15 higher then expected and I had done a factory spindown after my previous ride so I was thinking it was being generous with the watts. Thanks for your videos!

I noticed today the belt on my kickr has silver/grey marks all along it. Haven't noticed it until today so I think it's fairly recent. Is this anything to be worried about? Thanks

Hey Shane, Ricky hear all the way from Belfast Northern Ireland. Great work you do on the videos and reviews on tech. Keep it up bud!! One question for ya, the Tacx neo or the new Kickr? And why? Cheers Ricky.

How often do you service the freehub?

Hi, can you confirm that the 2nd (larger) shim gets put back on once the cassette is already in place, or so both shims go on that axle first and then put the cassette back on? I've done this job to mine and put the small shim back on first, then the cassette and then the other shim followed by the 17mm locking nut. Many thanks

Great video Shane. Does the Neo need the same attention after a certain time or distance check?

Was wondering if you had any thoughts on whether or not you should use a carbon bike on an indoor trainer. I've heard you should only use aluminum/steel bikes, or if you do use carbon to totally avoid out of the saddle efforts. Just wondering if I should be worried about cracking my frame as I only have access to one bike (carbon) to use.

Hi Shane, was wondering if you had a video on replacing kickr drive belts?

Looking forward to part 2. My Kickr occasionally makes a slight grinding noise. Any ideas what this could be?

Do you spindown before every ride? Thanks for the video!

Which do you prefer, kickr or neo?

Helo Miller, I'm from Brazil. Here we don't have the Wahoo Oficial Store. So, we have no one who can do Maintenance. In addition, replacement parts need to be imported. So, it would be very useful if you do a basic maintenance video for the 2018 generation? Can you help us. Thanks for your videos. I watch it all. Regards.

Is the Kickr still the trainer to go for for you? You got the Neo but it seems you are using the Kickr much often. Tacx Flux looks interesting to me due to the price point.

Hi Shane, quick question do you have any recommendations for maintenance for a Neo? I know it is meant to be a plug and play trainer but was just wondering if you do anything to maintain yours? Thanks!

Hi GPLama, At 8:16 ... when I tighten the outside NUT (of my Gen 1 KickR) it seizes the Cassette (and I have to let it stay loose) (this caused all issues) So it seizes the cassette when tightened, but releases the Cassette (to spin freely) when the outside nut is a few threads loose? You mentioned the inside shim (or maybe the outside) can shorten (through wear I think), assuming the inside shim is clean ... is it a bearing issue ? I only had the nut finger tight ... but that was too tight. Thanks.

I have a 10 speed cassette on my KICKR. If I upgrade to an 11 speed bike, do I NEED to upgraded the cassette on the KICKR? Do you have tips for making sure no cable adjustments need to be made when on and off the KICKR? I find that I need to tweak the cables slightly when I transition from the KICKR to the road... Thanks!

How often should you calibrate ? I've never done mine in two years. Also which firmware version so you find best?

Hey Shane, love the videos bro. I have a question in reference too kickr spin down test. I just brought a kickr second hand and I cant get it to finish a spin down, it either aborts straight away or starts it and cant finish even after the trainer has stopped spinning. I followed your guide here and cleaned the optical sensor and black and white strip and checked for scratches etc but for the life of me cant get it to work. I guess im wondering if you have incountered this problem or give me a couple more thinhs to check. Cheers again and keep the hreat content coming.

Shane - have you ever had a power issue with KICKR gen 1? At the moment my KICKR goes into lock down mode - very high resistance as soon as power is required Wahoo or Zwift. Could it be the optical sensor?

Did you end up making the video about calibration with the special weight?

Nice vid! Just curious, what's the ratio between time spent out on the road and time on the trainer?

what is the noise difference between say the kickr and a normal trainer where you use the whole wheel? I had to cancel my zwift sub because of noise complains from the downstair neighbours.

having used both the kickr and flux, which would you choose at this point? not being able to get support from tacx scares me if it breaks but the flux has a nice flywheel. kickr costs more though

Shane, Wahoo says that Kickr doesn't support thru axles. I wonder if this is something for the moment or is it designed that it won't work? As I understand the Tacx trainers can be used with bike that have thru axles (disc brakes) with an adapter.

Do you know how to fix the circuit board? The wrong voltage was plugged in and it got really hot and did not work afterwards. But nothing on the board looks burned. Thanks

Hey Shane, did you ever do the video on belt tensioning you mention in your description??? I have a new Kickr (from November) that started skipping under high load recently. I dug online and found how to adjust tension. Mine seemed really loose, I could twist the belt probably 45 degrees! Also, my unit seemed very, very quite. Much more so than all the other videos I have seen. I contacted Wahoo and they sent me a link to a similar tension video but it had NO information on what was the PROPER tension for the belt! Seems like there should be a "setting". Something similar to what I have seen on other belt driven systems which is usually a deflection distance or twist angle specification. Since adjusting the tension my spindown went from roughly 23 seconds down to 16 seconds and the noise(whine) increased, probably 3 times as much.

What type of grease do you recommend

How do you replace the cassette? I couldn't see how that thing in the back of the cassette comes out?

Is there a way to make the 2014 kickr silent like the 2020 model ?

Hi Shane, thanks for the great videos.... I'm wondering/hoping the advanced video is on coming soon? My kickr has been skipping since I put in a sprint effort and the wahoo site and google searches have been next to useless.

I know this is an older video, but I just had an issue with my bike ghost wheeling. I contacted wahoo and they sent me a new shim, I was wondering what grease you use on the shim? I have Park Tool Anti Seize Compound but wasn’t sure if that would be ok to use.

@Shane - I didn't think you needed to do a 'spindown' on the 2018 Wahoo KICKR? I thought it did it for you? Or am I wrong?

Is WD40 ok to use in place of "grease"? I've performed this maintenance routine and want to lube...

Hi! Last weeks I’ve notice a squeaking noise coming from my kicr17, specially when I change gears or increase power (with the erg mode on). Is kind of a grinding noise.... The belt is fine even after 429 hours and 14.000km’s Any tips? I’ve tried to do the maintenance routine you’ve suggested on youtube but wasn’t able to remove the freehub, the screw on this version is shorter than the previous one... Tks

Hmm i have trouble getting my cassette off it seems jammed. Any pointed other then levering it off with abit of force?

Are the shims the same (outer and inner, both ends)? I couldn't tell with the camera behind your hands.

Thanks for this video, I have had my Kickr about 14 months now and have yet to service it. It runs absolutely fine without issue but I will give this a go over the next few days! I'm just worried about messing it up some how! Is it difficult to get the cassette/freehub back on? Why did you use something sharp behind the cassette? Many thanks!

Should I do this with a Kickr '17?

any idea how to fix a small amount of side-to-side play with the main unit? it's not a big issue but it tends to make the bike be a bit loose side-to-side I tried tightening the bolts on the outside, but doesn't seem to help, neither does increasing the support on the side legs it must be some hidden or internal bolt that needs a bit of tightening

Any suggestions for a cassette looking off balance? When I look down it doesn’t look like it’s spinning perfectly straight.

Would this maintenance be same to the new kickr

So the belt should be replaced as soon as fraying is visible?

I have opportunity to use a Computrainer, circa 1995 or so. will one that old work for Zwift?

When's the 11 speed DA getting installed Shane?

no chain whip needed?

most organized man on earth... even found like decent sticky post-it's for the fuckin' Ant ID..

Hi, I lost the bluetooth and ANT+ Signal. Do you have an idea why?

Great video Shane, love my Kickr and videos like this really help. Can I ask you a quick question, I seem to have an issue with my Kickr, it will track power nicely in Erg mode using Trainer Road for the first 20 or so minutes (mainly warming up), then I will struggle to get it to hold the stated power consistently, it just tends to stay low but jump all over the place. Gets a bit frustrating as I expected to see nice straight lines in erg mode but to no avail. Any advice would be much appreciated.

for some reason my gen 1 has an extra lock not on the drive side. I finally realized this was incorrect and causing misalignment.

Are you back on YT.

Can you put 11speed on the generation one? Thanks.

can you use TA 12x148?

if he cut the sock he would double the size of his rag

Is grease same thing as chain lube?

Would you recommend buying a kickr used?

May be having a slight problem with my kickr....about 6 months ago I took the freehub off to give the inside a good clean up as shown here... I cleaned everything up and re-greased it using finish line ceramic grease. Reassembled....fine. About 5 weeks ago I did the same but one of the spacers had a nasty lip on it and got stuck in the cassette, I managed to remove it, and replaced both spacers, greased up again and....fine. But I SWEAR that the unit is seemingly running a little hotter the last few rides (I may be imagining it but I swear I could even smell heat) so last night, took the freehub off again and after just 5 weeks one of the spacers had developed a couple of nasty lips again. I have got 1 more set of spare spacers (courtesy of Wahoo)...I have ordered some more grease from here www.amazon.co.uk/Comma-BG2500G-Performance-Bearing-Grease/dp/B007WR38TY/ref=sr_1_2?ie=UTF8&qid=1485871778&sr=8-2&keywords=comma+grease Which is nice and thick. Shy of asking Wahoo for more, is there anywhere I can buy more spacers from?? I'll take it apart and re-grease it again, use my final set of new spacers and see how I get on. Any thoughts? I've never tightened the belt (unit is about 16 months old, used a lot, but no signs of fraying). Many thanks!

how do u performe a spin down?

Some of those gates belts seem to come from the factory with what you saw on your wife's belt at least on one side of them

How do u change it from 10 speed to 11 speed

Where are you located?

No chain whip needed?

Great vid. My original wahoo kickr has just shit itself. And struggling to get any response or support from wahoo which is a real shame. Was working well until a few weeks ago where all of a sudden it had issues with the resistance vs the power wattage it was showing. Did the tests wahoo suggested which looks like it might be a faulty optical sensor. But they just aren't replying to emails for support now... And no-one is answering their global phone support number anymore. Won't be buying another kickr anytime soon... 1200 dollars for the most expensive turbo trainer on the mkt and it's died and no support from kickr. I am dealing with Chris at Wahoo in the support team who I noticed is in a few videos on the kickr channel... I just wish he would show some courtesy and reply to my emails

Hi Shane, any idea if this would solve a wobbling cassette? Since recently i have following issue: kzfaq.info/get/bejne/l5dhptOL0LPDkZc.html already remounted cassette, and all looks firm.

Thank you for this but your focus on your camera makes it hard to watch : )

1st

BEWARE- Wahoo do not allow “self-service” and refuse to ship spare parts! So if you are thinking of buying one, be careful. It’s a real shame as product is reasonable, but their customer service and business model is very poor.