Hotel Room Upgrade. How to talk in English with the hotel manager to upgrade your room. Don't worry check out 'Hotel Room Upgrade' English Conversation. Hotel basic English Communication.
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Transcript:
Receptionist: Hello, Good morning Sir, Welcome to The Peninsula Group Of Hotels!
Client: Hi, good morning.
Receptionist: How may I assist you, Sir?
Client: I have a reservation done for 12th of June under the name Mr. Beckett. I was wondering if you could upgrade my bookings.
Receptionist: Just a moment Sir, let me check.
Client: Sure.
Receptionist: Yes Sir, you have booked a deluxe room for three nights, right?
Client: Yes.
Receptionist: Tell me how may I help you.
Client: Actually, two of my friends are also planning to visit the city during the time. So, by any chance do you have an occupancy of a similar kind of room?
Receptionist: The same date?
Client: Yes.
Receptionist: Yes, Sir we do have a similar kind of room but with twin beds and not a double bed. Is that suitable?
Client: Yea, that's fine.
Receptionist: So, should I book the same under your name?
Client: Yes, you can do that.
Receptionist: Sure Sir. So now you have two double occupancy room booked for three nights on and from 12th June.
Client: Perfect!
Receptionist: Anything else Sir?
Client: No thank you!
Receptionist: Ok, Sir. It was nice talking to you. Have a nice day.
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